package com.smartor.service.impl;
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import com.alibaba.fastjson2.JSON;
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import com.fasterxml.jackson.core.JsonProcessingException;
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import com.fasterxml.jackson.databind.ObjectMapper;
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import com.google.gson.Gson;
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import com.ruoyi.common.core.redis.RedisCache;
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import com.ruoyi.common.exception.base.BaseException;
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import com.ruoyi.common.utils.DateUtils;
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import com.ruoyi.common.utils.DtoConversionUtils;
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//import com.smartor.config.PhoneUtils;
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import com.smartor.config.PhoneUtils;
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import com.smartor.config.RabbitMqConfig;
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import com.smartor.domain.*;
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import com.smartor.mapper.*;
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import com.smartor.service.IIvrTaskService;
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import com.smartor.service.IIvrTaskSingleService;
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import lombok.extern.slf4j.Slf4j;
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import org.apache.commons.collections4.CollectionUtils;
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import org.apache.commons.lang3.ObjectUtils;
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import org.apache.commons.lang3.StringUtils;
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import org.springframework.amqp.rabbit.core.RabbitTemplate;
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import org.springframework.beans.factory.annotation.Autowired;
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import org.springframework.stereotype.Service;
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import org.springframework.transaction.annotation.Transactional;
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import java.text.SimpleDateFormat;
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import java.util.*;
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import java.util.concurrent.TimeUnit;
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import java.util.regex.Matcher;
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import java.util.regex.Pattern;
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/**
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* 单一任务（随访）Service业务层处理
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*
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* @author ruoyi
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* @date 2024-02-02
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*/
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@Slf4j
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@Service
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public class IvrTaskSingleServiceImpl implements IIvrTaskSingleService {
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@Autowired
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private IvrTaskSingleMapper ivrTaskSingleMapper;
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@Autowired
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private IIvrTaskService ivrTaskService;
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@Autowired
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private IvrLibaTemplateTargetoptionMapper ivrLibaScriptTargetoptionMapper;
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@Autowired
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private RedisCache redisCache;
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@Autowired
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private IvrLibaExtemplatescriptMapper ivrLibaExtemplatescriptMapper;
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@Autowired
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private RabbitTemplate rabbitTemplate;
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@Autowired
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private PatMedOuthospMapper patMedOuthospMapper;
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@Autowired
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private PatMedInhospMapper patMedInhospMapper;
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/**
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* 查询单一任务（随访）
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*
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* @param id 单一任务（随访）主键
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* @return 单一任务（随访）
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*/
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@Override
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public IvrTaskSingle selectIvrTaskcallById(Long id) {
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return ivrTaskSingleMapper.selectIvrTaskcallById(id);
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}
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/**
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* 查询单一任务（随访）列表
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*
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* @param ivrTaskcall 单一任务（随访）
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* @return 单一任务（随访）
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*/
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@Override
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public List<IvrTaskSingle> selectIvrTaskcallList(IvrTaskSingle ivrTaskcall) {
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return ivrTaskSingleMapper.selectIvrTaskcallList(ivrTaskcall);
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}
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@Override
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public List<IvrVisitInfoVo> patItem(IvrTaskSingle ivrTaskcall) {
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List<IvrTaskSingle> list = this.selectIvrTaskcallList(ivrTaskcall);
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//定义返参数据
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List<IvrVisitInfoVo> visitInfoVos = new ArrayList<>();
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for (IvrTaskSingle ivrTaskcall1 : list) {
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IvrVisitInfoVo ivrVisitInfoVo = DtoConversionUtils.sourceToTarget(ivrTaskcall1, IvrVisitInfoVo.class);
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ivrVisitInfoVo.setPatientName(ivrTaskcall1.getSendname());
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if (ivrTaskcall.getRecordid() != null) {
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if (ivrTaskcall1.getHospType().equals("1")) {
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//门诊随访
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PatMedOuthosp patMedOuthosp = patMedOuthospMapper.selectPatMedOuthospById(ivrTaskcall.getRecordid());
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ivrVisitInfoVo.setDiagname(patMedOuthosp.getDiagname());
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ivrVisitInfoVo.setDeptname(patMedOuthosp.getDeptname());
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ivrVisitInfoVo.setAdmitdate(patMedOuthosp.getAdmitdate());
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ivrVisitInfoVo.setVisitTime(ivrTaskcall1.getSendTimeSlot());
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ivrVisitInfoVo.setState(ivrTaskcall1.getSendstate());
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ivrVisitInfoVo.setHospno(patMedOuthosp.getOuthospno());
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visitInfoVos.add(ivrVisitInfoVo);
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} else if (ivrTaskcall1.getHospType().equals("2")) {
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//出院
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PatMedInhosp patMedInhosp = patMedInhospMapper.selectPatMedInhospByInhospid(ivrTaskcall.getRecordid());
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ivrVisitInfoVo.setDiagname(patMedInhosp.getDiagname());
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ivrVisitInfoVo.setDeptname(patMedInhosp.getDeptname());
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ivrVisitInfoVo.setAdmitdate(patMedInhosp.getStarttime());
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ivrVisitInfoVo.setVisitTime(ivrTaskcall1.getSendTimeSlot());
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ivrVisitInfoVo.setState(ivrTaskcall1.getSendstate());
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ivrVisitInfoVo.setHospno(patMedInhosp.getInhospno());
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ivrVisitInfoVo.setRoomno(patMedInhosp.getRoomno());
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ivrVisitInfoVo.setBedno(patMedInhosp.getBedno());
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visitInfoVos.add(ivrVisitInfoVo);
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}
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}
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}
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return visitInfoVos;
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}
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/**
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* 新增单一任务（随访）
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*
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* @param ivrTaskcall 单一任务（随访）
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* @return 结果
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*/
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@Override
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public int insertIvrTaskcall(IvrTaskSingle ivrTaskcall) {
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ivrTaskcall.setCreateTime(DateUtils.getNowDate());
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return ivrTaskSingleMapper.insertIvrTaskcall(ivrTaskcall);
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}
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/**
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* 修改单一任务（随访）
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*
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* @param ivrTaskcall 单一任务（随访）
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* @return 结果
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*/
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@Override
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public Boolean updateIvrTaskcall(IvrTaskSingle ivrTaskcall) {
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ivrTaskcall.setUpdateTime(DateUtils.getNowDate());
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return ivrTaskSingleMapper.updateIvrTaskcall(ivrTaskcall);
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}
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/**
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* 批量删除单一任务（随访）
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*
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* @param ids 需要删除的单一任务（随访）主键
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* @return 结果
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*/
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@Override
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public int deleteIvrTaskcallByIds(Long[] ids) {
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Integer i = 0;
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for (Long id : ids) {
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i = ivrTaskSingleMapper.deleteIvrTaskcallById(id);
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}
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return i;
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}
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/**
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* 单一任务
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*
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* @param ivrTaskcallVO 单一任务
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* @return 结果
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*/
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@Transactional(rollbackFor = Exception.class)
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@Override
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public int insertOrUpdateTask(IvrTaskSingleVO ivrTaskcallVO) {
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if (ObjectUtils.isEmpty(ivrTaskcallVO)) {
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log.info("任务入参为空，请检查入参");
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throw new BaseException("任务入参为空，请检查入参");
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}
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Integer integer = 0;
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if (ivrTaskcallVO.getIsoperation() != null && ivrTaskcallVO.getIsoperation() == 1) {
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//往任务表中，新增任务
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IvrTask ivrTask = DtoConversionUtils.sourceToTarget(ivrTaskcallVO, IvrTask.class);
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Integer taskId = ivrTaskService.insertIvrTask(ivrTask);
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ivrTaskcallVO.setTaskid(taskId.longValue());
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//新增
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if (CollectionUtils.isNotEmpty(ivrTaskcallVO.getPatTaskRelevances())) {
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for (PatTaskRelevance patTaskRelevance : ivrTaskcallVO.getPatTaskRelevances()) {
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//将任务信息新增到宣教任务表中
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IvrTaskSingle ivrTaskcall = DtoConversionUtils.sourceToTarget(ivrTaskcallVO, IvrTaskSingle.class);
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ivrTaskcall.setSendname(patTaskRelevance.getName());
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ivrTaskcall.setAge(patTaskRelevance.getAge());
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ivrTaskcall.setSfzh(patTaskRelevance.getSfzh());
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ivrTaskcall.setPhone(patTaskRelevance.getPhone());
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ivrTaskcall.setAddr(patTaskRelevance.getAddr());
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ivrTaskcall.setCreateTime(DateUtils.getNowDate());
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ivrTaskcall.setTextParam(new Gson().toJson(ivrTaskcallVO.getTextParam()));
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if (CollectionUtils.isNotEmpty(ivrTaskcallVO.getSendTimeslot())) {
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ivrTaskcall.setSendTimeSlot(ivrTaskcallVO.getSendTimeslot().toString());
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}
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ivrTaskSingleMapper.insertIvrTaskcall(ivrTaskcall);
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integer = ivrTaskcall.getId().intValue();
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}
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}
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} else if (ivrTaskcallVO.getIsoperation() != null && ivrTaskcallVO.getIsoperation() == 2) {
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//任务修改
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IvrTask ivrTask = DtoConversionUtils.sourceToTarget(ivrTaskcallVO, IvrTask.class);
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ivrTaskService.updateIvrTask(ivrTask);
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if (CollectionUtils.isNotEmpty(ivrTaskcallVO.getPatTaskRelevances())) {
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for (PatTaskRelevance patTaskRelevance : ivrTaskcallVO.getPatTaskRelevances()) {
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IvrTaskSingle ivrTaskcall = DtoConversionUtils.sourceToTarget(ivrTaskcallVO, IvrTaskSingle.class);
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ivrTaskcall.setSendname(patTaskRelevance.getName());
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ivrTaskcall.setAge(patTaskRelevance.getAge());
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ivrTaskcall.setSfzh(patTaskRelevance.getSfzh());
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ivrTaskcall.setPhone(patTaskRelevance.getPhone());
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ivrTaskcall.setAddr(patTaskRelevance.getAddr());
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ivrTaskcall.setCreateTime(DateUtils.getNowDate());
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if (CollectionUtils.isNotEmpty(ivrTaskcallVO.getSendTimeslot())) {
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ivrTaskcall.setSendTimeSlot(ivrTaskcallVO.getSendTimeslot().toString());
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}
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ivrTaskcall.setTextParam(new Gson().toJson(ivrTaskcallVO.getTextParam()));
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if (patTaskRelevance.getIsoperation() == 2) ivrTaskSingleMapper.updateIvrTaskcall(ivrTaskcall);
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if (patTaskRelevance.getIsoperation() == 1) ivrTaskSingleMapper.insertIvrTaskcall(ivrTaskcall);
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integer = ivrTaskcall.getId().intValue();
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}
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}
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} else if (ivrTaskcallVO.getIsoperation() != null && ivrTaskcallVO.getIsoperation() == 3) {
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ivrTaskSingleMapper.deleteIvrTaskcallById(ivrTaskcallVO.getId());
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integer = ivrTaskcallVO.getId().intValue();
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}
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return integer;
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}
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/**
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* 任务发送
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*
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* @return
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*/
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@Override
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public int heTaskSend(IvrTaskSingleVO ivrTaskcallVO) {
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//判断任务是否是立即发送
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if (ivrTaskcallVO.getSendType().equals("2") && ivrTaskcallVO.getSendstate() == 1) {
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IvrTaskcallMQ ivrTaskcallMQ = new IvrTaskcallMQ();
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ivrTaskcallMQ.setTaskid(ivrTaskcallVO.getTaskid());
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ivrTaskcallMQ.setSendType("1");
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ivrTaskcallMQ.setTemplateid(ivrTaskcallVO.getTemplateid());
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String ivrTaskcallMQJson = JSON.toJSONString(ivrTaskcallMQ);
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ivrTaskcallMQJson = ivrTaskcallMQJson.substring(1, ivrTaskcallMQJson.length() - 1);
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//立即发送
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rabbitTemplate.convertAndSend(RabbitMqConfig.phone_exchange, RabbitMqConfig.routing_key, ivrTaskcallMQJson, message -> {
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//注意这里时间可以使long，而且是设置header
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message.getMessageProperties().setHeader("x-delay", 0);
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return message;
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});
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} else if (ivrTaskcallVO.getSendType().equals("1") && ivrTaskcallVO.getSendstate() == 1) {
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//时间段发送
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if (CollectionUtils.isNotEmpty(ivrTaskcallVO.getSendTimeslot())) {
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for (TaskSendTimeVO taskSendTimeVO : ivrTaskcallVO.getSendTimeslot()) {
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//去SendTimeslot中，获取所有的时间段
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List<TaskSendTimeVO> list = new ArrayList<>();
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list.add(taskSendTimeVO);
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//获取开始发送时间
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String begantime = taskSendTimeVO.getBegantime();
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SimpleDateFormat sdf = new SimpleDateFormat("yyyy-MM-dd HH:mm:ss");
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//记录目前到发送时间的毫秒值 （发送时间的毫秒值 - 当前时间的毫秒值）
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Long milliseconds = 1000L;
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try {
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Date date = sdf.parse(begantime);
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milliseconds = date.getTime() - System.currentTimeMillis();
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System.out.println("日期毫秒数：" + milliseconds);
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} catch (Exception e) {
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e.printStackTrace();
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}
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IvrTaskcallMQ ivrTaskcallMQ = new IvrTaskcallMQ();
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ivrTaskcallMQ.setTaskid(ivrTaskcallVO.getTaskid());
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ivrTaskcallMQ.setSendType("1");
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ivrTaskcallMQ.setTemplateid(ivrTaskcallVO.getTemplateid());
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ivrTaskcallMQ.setSendTimeslot(list);
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Long finalMilliseconds = milliseconds;
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String ivrTaskcallMQJson = JSON.toJSONString(ivrTaskcallMQ);
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ivrTaskcallMQJson = ivrTaskcallMQJson.substring(1, ivrTaskcallMQJson.length() - 1);
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rabbitTemplate.convertAndSend(RabbitMqConfig.phone_exchange, RabbitMqConfig.routing_key, ivrTaskcallMQJson, message -> {
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//注意这里时间可以使long，而且是设置header
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message.getMessageProperties().setHeader("x-delay", finalMilliseconds);
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return message;
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});
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}
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}
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}
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return 0;
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}
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@Override
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public PhoneCallBackVO phoneCallBack(PhoneCallBackVO phoneCallBackVO) {
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log.info("phoneCallBackVO的入参：{},{},{},{},{},{},{}", phoneCallBackVO.getResultType(), phoneCallBackVO.getUuid(), phoneCallBackVO.getErrResult(), phoneCallBackVO.getTextResult(), phoneCallBackVO.getHangUpResult(), phoneCallBackVO.getEnumState(), phoneCallBackVO.getUint8());
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//获取数据
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Boolean aBoolean = redisCache.hasKey(phoneCallBackVO.getUuid());
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if (!aBoolean) {
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new BaseException("该uuid不存在");
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}
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Integer hangupValue = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "hangup");
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if (hangupValue != null && hangupValue == 1) {
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//hangupValue == 1 随访结束，直接可以挂电话
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PhoneUtils phoneUtils = new PhoneUtils();
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phoneUtils.hangup(phoneCallBackVO.getUuid(), null, null, null, null, null, null, null);
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}
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String cacheObject = redisCache.getCacheObject(phoneCallBackVO.getUuid());
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ObjectMapper objectMapper = new ObjectMapper();
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Map<String, Object> map = null;
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try {
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map = objectMapper.readValue(cacheObject, Map.class);
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} catch (JsonProcessingException e) {
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e.printStackTrace();
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}
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IvrTaskSingle ivrTaskcall = (IvrTaskSingle) map.get("ivrTaskcall");
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List<IvrLibaTemplateScriptVO> ivrLibaTemplateScriptVOs = (List<IvrLibaTemplateScriptVO>) map.get("ivrLibaTemplateScriptVO");
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//将uuid更新到数据库中
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ivrTaskcall.setSenduuid(phoneCallBackVO.getUuid());
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ivrTaskSingleMapper.updateIvrTaskcall(ivrTaskcall);
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//获取模板信息
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IvrLibaTemplateVO ivrLibaTemplateVO = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "ivrLibaTemplateVO");
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//首先判断resultType
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if (phoneCallBackVO.getResultType() == 1) {
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//呼叫结果接口: 1
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if (phoneCallBackVO.getUint8() == 1) {
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//呼叫失败，去redis中记录一下失败次数，进行再次呼叫
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Integer integer = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "uint8");
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if (integer != null) {
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redisCache.setCacheObject(phoneCallBackVO.getUuid() + "uint8", integer + 1, 120, TimeUnit.MINUTES);
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} else {
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redisCache.setCacheObject(phoneCallBackVO.getUuid() + "uint8", 1, 120, TimeUnit.MINUTES);
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}
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if (integer != null && integer == ivrTaskcall.getRecallcount().intValue()) {
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log.info("无人接听：{}, {}", phoneCallBackVO.getErrResult(), phoneCallBackVO.getUuid());
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//连续打规定次，如果要没人接，那就结束
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ivrTaskcall.setResult(phoneCallBackVO.getErrResult());
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ivrTaskSingleMapper.updateIvrTaskcall(ivrTaskcall);
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redisCache.deleteObject(phoneCallBackVO.getUuid() + "uint8");
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} else if (integer != null && integer < ivrTaskcall.getRecallcount().intValue()) {
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//进行重拨
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PhoneUtils phoneUtils = new PhoneUtils();
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phoneUtils.ob(phoneCallBackVO.getUuid(), null, ivrTaskcall.getPhone(), null, null, null, null, null, null, null, null);
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}
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}
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} else if (phoneCallBackVO.getResultType() == 2) {
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//通话状态更新接口: 2
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if (phoneCallBackVO.getEnumState() == 0) {
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// 0-振铃
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Integer integer = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "enumState");
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if (integer != null && integer < ivrTaskcall.getRecallcount().intValue()) {
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redisCache.setCacheObject(phoneCallBackVO.getUuid() + "enumState", integer + 1, 120, TimeUnit.MINUTES);
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} else if (integer == null) {
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redisCache.setCacheObject(phoneCallBackVO.getUuid() + "enumState", 1, 120, TimeUnit.MINUTES);
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} else if (integer != null && integer == ivrTaskcall.getRecallcount().intValue()) {
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ivrTaskcall.setResult("无人接听");
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ivrTaskSingleMapper.updateIvrTaskcall(ivrTaskcall);
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redisCache.deleteObject(phoneCallBackVO.getUuid() + "enumState");
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}
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} else if (phoneCallBackVO.getEnumState() == 2) {
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//患者挂断电话
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log.info("患者挂断电话：{}", phoneCallBackVO.getUuid());
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ivrTaskcall.setResult(phoneCallBackVO.getHangUpResult());
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ivrTaskSingleMapper.updateIvrTaskcall(ivrTaskcall);
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redisCache.deleteObject(phoneCallBackVO.getUuid() + "enumState");
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}
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} else if (phoneCallBackVO.getResultType() == 3) {
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//语音识别结果上报接口: 3
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Integer noVoice = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "noVoice");
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QuestionMessage returnQues = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "returnQues");
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IvrLibaTemplateScriptVO nowQuestion = returnQues.getNowQuestion();
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PhoneUtils phoneUtils = new PhoneUtils();
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if (StringUtils.isEmpty(phoneCallBackVO.getTextResult())) {
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//无回话
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//判断noVoice是否已经到了最大值
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if (noVoice == ivrLibaTemplateVO.getNoVoiceNum().intValue()) {
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//已经问了对应的遍数，就判断是否还有下一题
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if (nowQuestion.getTargetid() == ivrLibaTemplateScriptVOs.size()) {
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//没有下一题了，就挂断电话，播放结束语
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redisCache.setCacheObject(phoneCallBackVO.getUuid() + "hangup", 1, 120, TimeUnit.MINUTES);
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phoneUtils.ttsPlayback(ivrLibaTemplateVO.getRevisitAfter(), phoneCallBackVO.getUuid());
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} else {
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//有下一题
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redisCache.setCacheObject(phoneCallBackVO.getUuid() + "noVoice", 0, 120, TimeUnit.MINUTES);
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IvrLibaTemplateScriptVO nextQuestion = getNextQuestion(ivrLibaTemplateScriptVOs, nowQuestion);
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// 问题， 去调用“tts合成和播放”接口
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phoneUtils.ttsPlayback(nowQuestion.getQuestionText(), phoneCallBackVO.getUuid());
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}
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} else {
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redisCache.setCacheObject(phoneCallBackVO.getUuid() + "noVoice", noVoice + 1, 120, TimeUnit.MINUTES);
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//调用ivrLibaTemplateScriptVO中的slienceText(静默话术)
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String slienceText = nowQuestion.getSlienceText();
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//静默话术 + 问题， 去调用“tts合成和播放”接口
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phoneUtils.ttsPlayback(slienceText + nowQuestion.getQuestionText(), phoneCallBackVO.getUuid());
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return new PhoneCallBackVO();
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}
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} else {
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//有回话，对回答的问题,进行正则匹配（这里只针对选择题，其它题型不行）
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for (int j = 0; j < nowQuestion.getIvrLibaScriptTargetoptionList().size(); j++) {
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//包含
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Matcher matcher = null;
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if (StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex())) {
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Pattern pattern = Pattern.compile(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex());
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matcher = pattern.matcher(phoneCallBackVO.getTextResult());
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}
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//不包含
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Matcher matcher2 = null;
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if (StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2())) {
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Pattern pattern2 = Pattern.compile(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2());
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matcher2 = pattern2.matcher(phoneCallBackVO.getTextResult());
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}
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log.info("phoneCallBack--Targetregex的值为：{}, phoneCallBack--Targetregex2的值为：{}", nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex(), nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2());
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if (StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex()) && matcher.matches() && StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2()) && matcher2.matches() || StringUtils.isEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex()) && StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2()) && matcher2.matches() || StringUtils.isEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2()) && StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex()) && matcher.matches()) {
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//说明匹配正确了
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//这里应该先判断类型，去再修改，设置IsUserOperation是单选题的改法
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nowQuestion.getIvrLibaScriptTargetoptionList().get(j).setIsUserOperation(true);
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ivrLibaScriptTargetoptionMapper.updateIvrLibaTemplateTargetoption(nowQuestion.getIvrLibaScriptTargetoptionList().get(j));
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//将静默置为0
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redisCache.setCacheObject(phoneCallBackVO.getUuid() + "noVoice", 0, 120, TimeUnit.MINUTES);
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redisCache.setCacheObject(phoneCallBackVO.getUuid() + "mateNum", 0, 120, TimeUnit.MINUTES);
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//获取下一题
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Integer nextQuestion = nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getNextQuestion();
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for (IvrLibaTemplateScriptVO script : ivrLibaTemplateScriptVOs) {
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if (script.getTargetid() == nextQuestion) {
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QuestionMessage questionMessage = new QuestionMessage();
|
questionMessage.setNowQuestion(script);
|
questionMessage.setQuestionList(ivrLibaTemplateScriptVOs);
|
redisCache.setCacheObject(phoneCallBackVO.getUuid() + "returnQues", questionMessage, 120, TimeUnit.MINUTES);
|
break;
|
}
|
}
|
break;
|
} else {
|
//没有匹配到
|
Integer mateNum = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "mateNum");
|
//无匹配次数去判断是否到最大询问次数，并且所有的选项都匹配完了
|
if (mateNum == ivrLibaTemplateVO.getMateNum().intValue() && j == nowQuestion.getIvrLibaScriptTargetoptionList().size() - 1) {
|
//如果下一题为空.则新的数据返回,并加上感谢语
|
if (nowQuestion.getTargetid() < ivrLibaTemplateScriptVOs.size()) {
|
QuestionMessage questionMessage = new QuestionMessage();
|
IvrLibaTemplateScriptVO nextQuestion = getNextQuestion(ivrLibaTemplateScriptVOs, nowQuestion);
|
questionMessage.setQuestionList(ivrLibaTemplateScriptVOs);
|
questionMessage.setNowQuestion(nextQuestion);
|
redisCache.setCacheObject(phoneCallBackVO.getUuid() + "returnQues", questionMessage, 120, TimeUnit.MINUTES);
|
redisCache.setCacheObject(phoneCallBackVO.getUuid() + "mateNum", 0, 120, TimeUnit.MINUTES);
|
} else {
|
//就可以挂断电话了
|
redisCache.setCacheObject(phoneCallBackVO.getUuid() + "hangup", 1, 120, TimeUnit.MINUTES);
|
phoneUtils.ttsPlayback(ivrLibaTemplateVO.getRevisitAfter(), phoneCallBackVO.getUuid());
|
break;
|
}
|
} else if (mateNum < ivrLibaTemplateVO.getMateNum().intValue() && j == nowQuestion.getIvrLibaScriptTargetoptionList().size() - 1) {
|
//没有问到规定次数
|
mateNum = mateNum + 1;
|
redisCache.setCacheObject(phoneCallBackVO.getUuid() + "mateNum", mateNum, 120, TimeUnit.MINUTES);
|
}
|
}
|
|
}
|
//选项匹配完成后，需要再去通过库再进行匹配一次
|
String extemplateID = ivrLibaTemplateVO.getSubmoduleID();
|
String[] split = extemplateID.split(",");
|
List<String> list = Arrays.asList(split);
|
List<Long> list1 = new ArrayList<>();
|
if (StringUtils.isNotEmpty(extemplateID)) {
|
for (String str : list) {
|
list1.add(Long.valueOf(str));
|
}
|
List<IvrLibaExtemplatescript> ivrLibaExtemplatescripts = ivrLibaExtemplatescriptMapper.queryIvrLibaExtemplatescriptList(list1);
|
for (IvrLibaExtemplatescript ivrLibaExtemplatescript : ivrLibaExtemplatescripts) {
|
Matcher matcher = null;
|
if (StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex())) {
|
Pattern pattern = Pattern.compile(ivrLibaExtemplatescript.getSelfRegex());
|
matcher = pattern.matcher(returnQues.getContent());
|
}
|
|
Matcher matcher2 = null;
|
if (StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex2())) {
|
Pattern pattern2 = Pattern.compile(ivrLibaExtemplatescript.getSelfRegex2());
|
matcher2 = pattern2.matcher(returnQues.getContent());
|
}
|
log.info("++++++++++++++++++++++++++通用库是否为空：selfRegex : {} , selfRegex2 : {}", ivrLibaExtemplatescript.getSelfRegex(), ivrLibaExtemplatescript.getSelfRegex2());
|
if (StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex()) && matcher.matches() && StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex2()) && matcher2.matches() || StringUtils.isEmpty(ivrLibaExtemplatescript.getSelfRegex()) && StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex2()) && matcher2.matches() || StringUtils.isEmpty(ivrLibaExtemplatescript.getSelfRegex2()) && StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex()) && matcher.matches()) {
|
QuestionMessage questionMessage = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "returnQues");
|
IvrLibaTemplateScriptVO ivrLibaTemplateScriptVO = returnQues.getNowQuestion();
|
ivrLibaTemplateScriptVO.setSubmoduleText(ivrLibaExtemplatescript.getSwitchText());
|
ivrLibaTemplateScriptVO.setSubmoduleVoice(ivrLibaExtemplatescript.getSwitchWav());
|
redisCache.setCacheObject(phoneCallBackVO.getUuid() + "returnQues", questionMessage, 120, TimeUnit.MINUTES);
|
if (ivrLibaExtemplatescript.getIsEnd() == 1) {
|
//将问题置空
|
IvrLibaTemplateScriptVO nowQuestion1 = questionMessage.getNowQuestion();
|
nowQuestion1.setQuestionText(null);
|
nowQuestion1.setQuestionVoice(null);
|
questionMessage.setNowQuestion(nowQuestion1);
|
redisCache.setCacheObject(phoneCallBackVO.getUuid() + "returnQues", questionMessage, 120, TimeUnit.MINUTES);
|
|
redisCache.setCacheObject(phoneCallBackVO.getUuid() + "isOver", 1, 120, TimeUnit.MINUTES);
|
}
|
|
//调用“15、tts合成和播放， tts_playback”将结果传回
|
|
|
}
|
break;
|
}
|
}
|
|
}
|
}
|
return phoneCallBackVO;
|
}
|
|
private IvrLibaTemplateScriptVO getNextQuestion(List<IvrLibaTemplateScriptVO> ivrLibaTemplateScriptVOList, IvrLibaTemplateScriptVO ivrLibaTemplateScriptVO) {
|
|
for (int j = 0; j < ivrLibaTemplateScriptVOList.size(); j++) {
|
if (ivrLibaTemplateScriptVOList.get(j).getTargetid() == ivrLibaTemplateScriptVO.getTargetid() + 1) {
|
// 对该条templateScriptVO进行处理
|
return ivrLibaTemplateScriptVOList.get(j);
|
}
|
}
|
return null;
|
}
|
|
}
|
