<!-- 数据统计 - 员工客户分析 -->
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<template>
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<ContentWrap>
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<!-- 搜索工作栏 -->
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<el-form
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ref="queryFormRef"
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:inline="true"
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:model="queryParams"
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class="-mb-15px"
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label-width="68px"
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>
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<el-form-item label="时间范围" prop="orderDate">
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<el-date-picker
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v-model="queryParams.times"
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:default-time="[new Date('1 00:00:00'), new Date('1 23:59:59')]"
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:shortcuts="defaultShortcuts"
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class="!w-240px"
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end-placeholder="结束日期"
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start-placeholder="开始日期"
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type="daterange"
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value-format="YYYY-MM-DD HH:mm:ss"
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@change="handleQuery"
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/>
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</el-form-item>
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<el-form-item label="时间间隔" prop="interval">
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<el-select
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v-model="queryParams.interval"
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class="!w-240px"
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placeholder="间隔类型"
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@change="handleQuery"
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>
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<el-option
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v-for="dict in getIntDictOptions(DICT_TYPE.DATE_INTERVAL)"
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:key="dict.value"
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:label="dict.label"
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:value="dict.value"
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/>
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</el-select>
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</el-form-item>
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<el-form-item label="归属部门" prop="deptId">
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<el-tree-select
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v-model="queryParams.deptId"
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:data="deptList"
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:props="defaultProps"
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check-strictly
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class="!w-240px"
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node-key="id"
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placeholder="请选择归属部门"
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@change="(queryParams.userId = undefined), handleQuery()"
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/>
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</el-form-item>
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<el-form-item label="员工" prop="userId">
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<el-select
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v-model="queryParams.userId"
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class="!w-240px"
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clearable
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placeholder="员工"
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@change="handleQuery"
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>
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<el-option
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v-for="(user, index) in userListByDeptId"
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:key="index"
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:label="user.nickname"
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:value="user.id"
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/>
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</el-select>
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</el-form-item>
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<el-form-item>
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<el-button @click="handleQuery">
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<Icon class="mr-5px" icon="ep:search" />
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查询
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</el-button>
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<el-button @click="resetQuery">
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<Icon class="mr-5px" icon="ep:refresh" />
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重置
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</el-button>
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</el-form-item>
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</el-form>
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</ContentWrap>
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<!-- 客户统计 -->
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<el-col>
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<el-tabs v-model="activeTab">
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<!-- 客户总量分析 -->
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<el-tab-pane label="客户总量分析" lazy name="customerSummary">
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<CustomerSummary ref="customerSummaryRef" :query-params="queryParams" />
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</el-tab-pane>
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<!-- 客户跟进次数分析 -->
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<el-tab-pane label="客户跟进次数分析" lazy name="followUpSummary">
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<CustomerFollowUpSummary ref="followUpSummaryRef" :query-params="queryParams" />
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</el-tab-pane>
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<!-- 客户跟进方式分析 -->
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<el-tab-pane label="客户跟进方式分析" lazy name="followUpType">
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<CustomerFollowUpType ref="followUpTypeRef" :query-params="queryParams" />
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</el-tab-pane>
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<!-- 客户转化率分析 -->
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<el-tab-pane label="客户转化率分析" lazy name="conversionStat">
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<CustomerConversionStat ref="conversionStatRef" :query-params="queryParams" />
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</el-tab-pane>
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<!-- 公海客户分析 -->
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<el-tab-pane label="公海客户分析" lazy name="poolSummary">
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<CustomerPoolSummary ref="customerPoolSummaryRef" :query-params="queryParams" />
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</el-tab-pane>
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<!-- 成交周期分析 -->
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<el-tab-pane label="员工客户成交周期分析" lazy name="dealCycleByUser">
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<CustomerDealCycleByUser ref="dealCycleByUserRef" :query-params="queryParams" />
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</el-tab-pane>
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<el-tab-pane label="地区客户成交周期分析" lazy name="dealCycleByArea">
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<CustomerDealCycleByArea ref="dealCycleByAreaRef" :query-params="queryParams" />
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</el-tab-pane>
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<el-tab-pane label="产品客户成交周期分析" lazy name="dealCycleByProduct">
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<CustomerDealCycleByProduct ref="dealCycleByProductRef" :query-params="queryParams" />
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</el-tab-pane>
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</el-tabs>
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</el-col>
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</template>
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<script lang="ts" setup>
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import * as DeptApi from '@/api/system/dept'
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import * as UserApi from '@/api/system/user'
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import { useUserStore } from '@/store/modules/user'
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import { DICT_TYPE, getIntDictOptions } from '@/utils/dict'
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import { beginOfDay, defaultShortcuts, endOfDay, formatDate } from '@/utils/formatTime'
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import { defaultProps, handleTree } from '@/utils/tree'
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import CustomerConversionStat from './components/CustomerConversionStat.vue'
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import CustomerDealCycleByUser from './components/CustomerDealCycleByUser.vue'
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import CustomerDealCycleByArea from './components/CustomerDealCycleByArea.vue'
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import CustomerDealCycleByProduct from './components/CustomerDealCycleByProduct.vue'
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import CustomerFollowUpSummary from './components/CustomerFollowUpSummary.vue'
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import CustomerFollowUpType from './components/CustomerFollowUpType.vue'
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import CustomerSummary from './components/CustomerSummary.vue'
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import CustomerPoolSummary from './components/CustomerPoolSummary.vue'
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defineOptions({ name: 'CrmStatisticsCustomer' })
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const queryParams = reactive({
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interval: 2, // WEEK, 周
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deptId: useUserStore().getUser.deptId,
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userId: undefined,
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times: [
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// 默认显示最近一周的数据
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formatDate(beginOfDay(new Date(new Date().getTime() - 3600 * 1000 * 24 * 7))),
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formatDate(endOfDay(new Date(new Date().getTime() - 3600 * 1000 * 24)))
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]
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})
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const queryFormRef = ref() // 搜索的表单
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const deptList = ref<Tree[]>([]) // 部门树形结构
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const userList = ref<UserApi.UserVO[]>([]) // 全量用户清单
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/** 根据选择的部门筛选员工清单 */
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const userListByDeptId = computed(() =>
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queryParams.deptId
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? userList.value.filter((u: UserApi.UserVO) => u.deptId === queryParams.deptId)
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: []
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)
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const activeTab = ref('customerSummary') // 活跃标签
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const customerSummaryRef = ref() // 1. 客户总量分析
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const followUpSummaryRef = ref() // 2. 客户跟进次数分析
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const followUpTypeRef = ref() // 3. 客户跟进方式分析
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const conversionStatRef = ref() // 4. 客户转化率分析
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const customerPoolSummaryRef = ref() // 5. 客户公海分析
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const dealCycleByUserRef = ref() // 6. 成交周期分析(按员工)
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const dealCycleByAreaRef = ref() // 7. 成交周期分析(按地区)
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const dealCycleByProductRef = ref() // 8. 成交周期分析(按产品)
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/** 搜索按钮操作 */
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const handleQuery = () => {
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switch (activeTab.value) {
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case 'customerSummary': // 客户总量分析
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customerSummaryRef.value?.loadData?.()
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break
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case 'followUpSummary': // 客户跟进次数分析
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followUpSummaryRef.value?.loadData?.()
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break
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case 'followUpType': // 客户跟进方式分析
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followUpTypeRef.value?.loadData?.()
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break
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case 'conversionStat': // 客户转化率分析
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conversionStatRef.value?.loadData?.()
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break
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case 'poolSummary': // 公海客户分析
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customerPoolSummaryRef.value?.loadData?.()
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break
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case 'dealCycleByUser': // 成交周期分析
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dealCycleByUserRef.value?.loadData?.()
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break
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case 'dealCycleByArea': // 成交周期分析
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dealCycleByAreaRef.value?.loadData?.()
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break
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case 'dealCycleByProduct': // 成交周期分析
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dealCycleByProductRef.value?.loadData?.()
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break
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}
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}
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/** 当 activeTab 改变时，刷新当前活动的 tab */
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watch(activeTab, () => {
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handleQuery()
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})
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/** 重置按钮操作 */
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const resetQuery = () => {
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queryFormRef.value.resetFields()
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handleQuery()
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}
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/** 初始化 */
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onMounted(async () => {
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deptList.value = handleTree(await DeptApi.getSimpleDeptList())
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userList.value = handleTree(await UserApi.getSimpleUserList())
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})
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</script>
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