| | |
| | | */ |
| | | public PhoneCallBackYQVO phoneCallBackYQ(PhoneCallReqYQVO phoneCallReqYQVO); |
| | | |
| | | public PhoneCallBackSHVO getFirstQues(PhoneCallReqYQVO phoneCallReqYQVO); |
| | | |
| | | public PhoneCallBackSHVO processResust(PhoneCallResultYQVO phoneCallReqYQVO); |
| | | |
| | | /** |
| | | * 雨绮任务拉取 |
| | | * |
| | |
| | | Map<String, Object> smsSubTask(Long subid); |
| | | |
| | | /** |
| | | * 统计问题的选项的百分比 |
| | | * 统计问题的选项的百分比 (用于服务类型 2) |
| | | * |
| | | * @param taskIds |
| | | * @return |
| | | */ |
| | | public List<ServiceSubtaskDetailRatioExport> statQuestionOption(List<Long> taskIds, Date startOutHospTime, Date endOutHospTime); |
| | | |
| | | /** |
| | | * 根据子任务 ID 统计问题的选项的百分比(用于满意度统计 serviceType=6) |
| | | * |
| | | * @param subtaskIds 子任务 ID 列表 |
| | | * @return |
| | | */ |
| | | public List<ServiceSubtaskDetailRatioExport> statQuestionOptionBySubtaskIds(List<Long> subtaskIds, Date startOutHospTime, Date endOutHospTime); |
| | | |
| | | public String scanGenerateSubtask(ServiceTask serviceTaskVo); |
| | | |
| | | public Integer matchOptionIndex(String url, String questionText, String voiceText, List<IvrTaskTemplateTargetoption> options, String uuid); |