liusheng
2026-10-10 87b79ea739ec32bd7d0e493a6ea8525212f6c763
smartor/src/main/java/com/smartor/service/impl/ServiceSubtaskServiceImpl.java
@@ -9,25 +9,23 @@
import com.ruoyi.common.core.domain.entity.SysDept;
import com.ruoyi.common.core.redis.RedisCache;
import com.ruoyi.common.core.service.IConfigService;
import com.ruoyi.common.dx.MessageSend;
import com.ruoyi.common.enums.WxGZHEnum;
import com.ruoyi.message.sms.provider.sltd.ws.MessageSend;
import com.ruoyi.common.exception.base.BaseException;
import com.ruoyi.common.utils.*;
import com.ruoyi.common.utils.http.HttpUtils;
import com.ruoyi.common.utils.sms.smsUtils;
import com.ruoyi.common.utils.spring.SpringUtils;
import com.ruoyi.message.SendResult;
import com.ruoyi.message.sms.SmsSendRequest;
import com.ruoyi.message.sms.SmsSenderFactory;
import com.ruoyi.message.wechat.WechatSendRequest;
import com.ruoyi.message.wechat.WechatSenderFactory;
import com.ruoyi.system.domain.SysConfig;
import com.ruoyi.system.mapper.SysConfigMapper;
import com.ruoyi.system.service.ISysConfigService;
import com.smartor.common.FtpService;
import com.smartor.common.MtSubmitSmUtil;
import com.smartor.common.ScheduleSubtaskBuilder;
import com.smartor.config.PhoneUtils;
import com.smartor.domain.DTO.MydTrendReqDTO;
import com.smartor.domain.DTO.MzMydScoreRankDTO;
import com.smartor.domain.DTO.QuestionCountKsOrBqDTO;
import com.smartor.domain.DTO.ServiceSubtaskDetailDTO;
import com.smartor.domain.DTO.ServiceSubtaskOptionStatDTO;
import com.smartor.domain.DTO.*;
import com.smartor.domain.*;
import com.smartor.domain.VO.*;
import com.smartor.domain.entity.ServiceSubtaskEntity;
@@ -170,10 +168,16 @@
    private ISysConfigService configService;
    @Autowired
    private MtSubmitSmUtil mtSubmitSmUtil;
    private SysConfigMapper sysConfigMapper;
    /**
     * 消息发送方工厂(短信/微信公众号),替代原来直接调用各站点发送代码的写法
     */
    @Autowired
    private SmsSenderFactory smsSenderFactory;
    @Autowired
    private SysConfigMapper sysConfigMapper;
    private WechatSenderFactory wechatSenderFactory;
    @Autowired
    private RedisTemplate redisTemplate;
@@ -195,9 +199,6 @@
    @Value("${req_path}")
    private String req_path;
    @Value("${xhsmsPath}")
    private String xhsmsPath;
    @Value("${phoneUpEveryHour}")
    private Integer phoneUpEveryHour;
@@ -2940,7 +2941,7 @@
     * @return
     */
    @Override
    @Cacheable(value = "sfStatistics", key = "T(org.springframework.util.DigestUtils).md5DigestAsHex(#serviceSubtaskCountReq.toString().getBytes())", unless = "#result == null or #result.isEmpty()")
//    @Cacheable(value = "sfStatistics", key = "T(org.springframework.util.DigestUtils).md5DigestAsHex(#serviceSubtaskCountReq.toString().getBytes())", unless = "#result == null or #result.isEmpty()")
    public List<ServiceSubtaskStatistic> getSfStatistics(ServiceSubtaskCountReq serviceSubtaskCountReq) {
        log.info("getSfStatistics的入参为:{}", serviceSubtaskCountReq);
        String drcode = "drcode";
@@ -3062,6 +3063,8 @@
        ssRate.setOrgid(serviceSubtaskCountReq.getOrgid());
        ssRate.setStarttime(serviceSubtaskCountReq.getStartTime());
        ssRate.setEndtime(serviceSubtaskCountReq.getEndTime());
        ssRate.setStartOutHospTime(serviceSubtaskCountReq.getHospitalStartTime());
        ssRate.setEndOutHospTime(serviceSubtaskCountReq.getHospitalEndTime());
        ssRate.setVisitCount(serviceSubtaskCountReq.getVisitCount());
        ssRate.setServiceTypeList(serviceSubtaskCountReq.getServiceType());
        if (serviceSubtaskCountReq.getEndTime() != null && new Date().before(serviceSubtaskCountReq.getEndTime())) {
@@ -3153,6 +3156,8 @@
            if (serviceSubtaskCountReq.getEndTime() != null && new Date().before(serviceSubtaskCountReq.getEndTime())) {
                ss.setEndtime(new Date());
            }
            ss.setStartOutHospTime(serviceSubtaskCountReq.getHospitalStartTime());
            ss.setEndOutHospTime(serviceSubtaskCountReq.getHospitalEndTime());
            Double jsRate = serviceSubtaskMapper.selectTimelyRate(ss);
            statistic.setRate(jsRate);
            if (ObjectUtils.isNotEmpty(statistic)) {
@@ -4218,10 +4223,8 @@
        serviceOutPath.setUpdateTime(new Date());
        serviceOutPath.setUrl(url);
        iServiceOutPathService.updateServiceOutPath(serviceOutPath);
        Map<String, String> map = new HashMap<>();
        map.put("phone", serviceSubtask.getPhone());
        map.put("content", sendMagParam.getContent());
        HttpUtil.postJsonRequest(xhsmsPath, new Gson().toJson(map));
        //短信发送已收口到 ruoyi-message 模块;与原实现一致:不判断发送结果
        smsSenderFactory.send(active, SmsSendRequest.of(serviceSubtask.getPhone(), sendMagParam.getContent(), serviceSubtask.getOrgid()));
        redisCache.setCacheObject(subTaskId + "recordAccept-hungup", "1", 10, TimeUnit.MINUTES);
        if (StringUtils.isNotEmpty(serviceSubtask.getRemark()))
            serviceSubtask.setRemark("电话发送拒接,短信补偿发送成功");
@@ -5177,9 +5180,11 @@
            sendMagParam.setContent(smsContemt.replace("${wjurl}", sendMagParam.getUrl()));
        }
        //短信发送:各站点对接方式差异较大,已收口到 ruoyi-message 模块
        if (active.equals("nhfy")) {
            Map<String, Object> smsResult = mtSubmitSmUtil.submitSm(sendMagParam.getPhone(), sendMagParam.getContent());
            if (smsResult != null && smsResult.get("result") != null && smsResult.get("result").toString().equals("0")) {
            SendResult smsResult = smsSenderFactory.send(active,
                    SmsSendRequest.of(sendMagParam.getPhone(), sendMagParam.getContent(), serviceSubtask.getOrgid()));
            if (smsResult.isOk()) {
                resultMap.put("code", "200");
                resultMap.put("msg", "发送成功");
                serviceSubtask.setRemark(StringUtils.isNotEmpty(serviceSubtask.getRemark()) ? serviceSubtask.getRemark() + ";短信发送成功(手动提交)" : "短信发送成功(手动提交)");
@@ -5225,35 +5230,33 @@
            iServiceOutPathService.updateServiceOutPath(serviceOutPath);
            //获取微信公众号请求信息根据机构ID
            List<String> wxqqxx = WxGZHEnum.getDescByCode(serviceSubtask.getOrgid());
            if (CollectionUtils.isEmpty(wxqqxx) || wxqqxx.size() < 4) {
                resultMap.put("code", -1);
                resultMap.put("message", "发送异常:" + "【公众号】该机构的公众号配置信息不全,无法通过公众号发送");
                return resultMap;
            }
            //his患者id校验(与原实现一致:先校验这一项)
            if (StringUtils.isEmpty(serviceSubtask.getPatidHis())) {
                resultMap.put("code", -1);
                resultMap.put("message", "发送异常:" + "【公众号】公众号发送失败,his系统的患者id为空");
                return resultMap;
            }
            String wxCode = "";
            wxCode = getWXCode(serviceSubtask.getSfzh(), url, serviceSubtask.getTaskName(), serviceSubtask.getTaskDesc(), patArchive.getTelcode(), serviceSubtask.getSendname(), patArchive.getPatidHis(), wxqqxx);
            Map map = JSONObject.parseObject(wxCode, Map.class);
            Boolean wxCodeSuccess = false;
            if (!map.isEmpty() && map.get("succ") != null) {
                wxCodeSuccess = (boolean) map.get("succ");
            }
            //机构配置校验、报文签名与返回判定均已收口到 ruoyi-message 的发送方实现
            WechatSendRequest wechatRequest = new WechatSendRequest();
            wechatRequest.setOrgid(serviceSubtask.getOrgid());
            wechatRequest.setIdCard(serviceSubtask.getSfzh());
            wechatRequest.setUrl(url);
            wechatRequest.setTitle(serviceSubtask.getTaskName());
            wechatRequest.setContent(serviceSubtask.getTaskDesc());
            wechatRequest.setPhone(patArchive.getTelcode());
            wechatRequest.setPatientName(serviceSubtask.getSendname());
            wechatRequest.setPatidHis(patArchive.getPatidHis());
            SendResult wechatResult = wechatSenderFactory.send(active, wechatRequest);
            //发送完成后,修改状态
            serviceSubtask.setSendstate(3L);
            if (wxCodeSuccess) {
            if (wechatResult.isOk()) {
                serviceSubtask.setResult("success");
                resultMap.put("code", "200");
                resultMap.put("msg", "发送成功");
            } else {
                log.error("【sfHandlle】公众号发送失败,患者信息:{},错误信息:{}", serviceSubtask, map.get("msg"));
                log.error("【sfHandlle】公众号发送失败,患者信息:{},错误信息:{}", serviceSubtask, wechatResult.getMessage());
                resultMap.put("code", -1);
                resultMap.put("message", "【公众号】公众号发送失败");
                return resultMap;
@@ -5596,52 +5599,102 @@
        }
        List<ServiceSubtaskDetailRatioExport> serviceSubtaskDetailRatioExports = serviceSubtaskMapper.statQuestionOptionBySubtaskIds(subtaskIds, startOutHospTime, endOutHospTime, startFinishTime, endFinishTime, scoreStart, scoreEnd, scriptContent, valueType);
        // 处理 targetvalue:按 & 分割成多条记录
        // SQL 已按「题目 + 选项」汇总数量,这里再按题目合并(不同模板的 targetvalue 选项顺序不同,同一选项会拆成多行),
        // 并把没人选的选项补成 0 行、按各选项数量之和重算比例
        return mergeMydOptionRows(serviceSubtaskDetailRatioExports);
    }
    /**
     * 把 SQL 返回的「题目 + 选项」明细合并成「一行一个选项」
     * <ul>
     *     <li>同一题目下相同 optionresult 的数量累加:原实现遇到同名选项直接 continue,
     *         每个选项只会保留第一条明细的数量,多任务/多患者的项数全被丢掉,前端「数量」永远只有 1</li>
     *     <li>选项清单取 targetvalue(用 &amp; 连接),没人选的选项补 0 行,前端固定六列才能渲染</li>
     *     <li>比例 = 该选项数量 / 该题各选项数量之和,保证一道题各选项比例合计 100%</li>
     * </ul>
     *
     * @param rows SQL 明细
     */
    private List<ServiceSubtaskDetailRatioExport> mergeMydOptionRows(List<ServiceSubtaskDetailRatioExport> rows) {
        List<ServiceSubtaskDetailRatioExport> result = new ArrayList<>();
        for (ServiceSubtaskDetailRatioExport export : serviceSubtaskDetailRatioExports) {
            if (StringUtils.isNotEmpty(export.getTargetvalue()) && export.getTargetvalue().contains("&")) {
                String[] values = export.getTargetvalue().split("&");
                // 如果有多条目标值,拆分成多行
                for (String value : values) {
                    //先去 result 中查一下,有没有这个 questiontext 和对应的 targetvalue
                    ServiceSubtaskDetailRatioExport existingExport = result.stream().filter(e -> {
                        if (e == null || export == null) {
                            return false;
                        }
                        String q1 = e.getQuestiontext() != null ? e.getQuestiontext() : "";
                        String q2 = export.getQuestiontext() != null ? export.getQuestiontext() : "";
                        String t1 = value.trim();
                        String t2 = e.getTargetvalue() != null ? e.getTargetvalue() : "";
                        return q1.equals(q2) && t1.equals(t2);
                    }).findFirst().orElse(null);
                    if (existingExport != null && "0".equals(existingExport.getRatio()) && "0".equals(existingExport.getCount())) {
                        //如果存在,则将 result 里的这个问题所对应的 Targetvalue=value 这条数据更新成当前这条数据
                        if (value.equals(export.getOptionresult())) {
                            existingExport.setRatio(export.getRatio());
                            existingExport.setScore(export.getScore());
                            existingExport.setCount(export.getCount());
                            existingExport.setOptionresult(export.getOptionresult());
                        }
                    } else if (existingExport != null && !"0".equals(existingExport.getRatio())) {
                        continue;
                    } else {
                        ServiceSubtaskDetailRatioExport newExport = DtoConversionUtils.sourceToTarget(export, ServiceSubtaskDetailRatioExport.class);
                        newExport.setTargetvalue(value.trim()); // targetvalue 显示单个选项
                        if (!value.equals(export.getOptionresult())) {
                            newExport.setOptionresult(null);
                            newExport.setCount("0");
                            newExport.setRatio("0");
                        }
                        result.add(newExport);
                    }
        if (CollectionUtils.isEmpty(rows)) {
            return result;
        }
        // key -> 选项 -> 数量,用 LinkedHashMap 保序:选项顺序沿用问卷配置 targetvalue 的顺序
        Map<String, Map<String, long[]>> countMap = new LinkedHashMap<>();
        Map<String, Map<String, String>> scoreMap = new LinkedHashMap<>();
        Map<String, ServiceSubtaskDetailRatioExport> templateMap = new LinkedHashMap<>();
        for (ServiceSubtaskDetailRatioExport row : rows) {
            if (row == null) {
                continue;
            }
            String key = row.getQuestiontext();
            if (key == null) {
                continue;
            }
            Map<String, long[]> counts = countMap.computeIfAbsent(key, k -> new LinkedHashMap<>());
            Map<String, String> scores = scoreMap.computeIfAbsent(key, k -> new LinkedHashMap<>());
            templateMap.putIfAbsent(key, row);
            // 题目配置的选项清单:没人选的选项也要列出来(数量为 0)
            for (String option : splitOptions(row.getTargetvalue())) {
                counts.computeIfAbsent(option, k -> new long[1]);
            }
            // 患者实际选中的选项:多选题 asrtext 是「选项1&选项2」,单选/问答题是整段文本
            List<String> chosenOptions = "2".equals(row.getValueType())
                    ? splitOptions(row.getOptionresult())
                    : singleOption(row.getOptionresult());
            if (chosenOptions.isEmpty()) {
                // 未作答:不进任何选项,也不进分母
                continue;
            }
            long count = parseCount(row.getCount());
            for (String chosen : chosenOptions) {
                // 选中的选项可能不在配置清单里(历史数据),补一行,数量不能丢
                counts.computeIfAbsent(chosen, k -> new long[1])[0] += count;
                if (StringUtils.isNotEmpty(row.getScore()) && StringUtils.isEmpty(scores.get(chosen))) {
                    scores.put(chosen, row.getScore());
                }
            } else {
                // targetvalue 不包含 &,直接添加到结果
                result.add(export);
            }
        }
        for (Map.Entry<String, Map<String, long[]>> entry : countMap.entrySet()) {
            ServiceSubtaskDetailRatioExport template = templateMap.get(entry.getKey());
            Map<String, String> scores = scoreMap.get(entry.getKey());
            long total = 0L;
            for (long[] count : entry.getValue().values()) {
                total += count[0];
            }
            for (Map.Entry<String, long[]> optionEntry : entry.getValue().entrySet()) {
                String option = optionEntry.getKey();
                long count = optionEntry.getValue()[0];
                ServiceSubtaskDetailRatioExport merged = DtoConversionUtils.sourceToTarget(template, ServiceSubtaskDetailRatioExport.class);
                merged.setQuestiontext(template.getQuestiontext());
                merged.setTargetvalue(option);
                // 没人选的选项 optionresult 置空,前端按 targetvalue 兜底展示,保持原有展示口径
                merged.setOptionresult(count > 0 ? option : null);
                merged.setCount(String.valueOf(count));
                merged.setRatio(formatRatio(count, total));
                merged.setScore(StringUtils.isNotEmpty(scores.get(option)) ? scores.get(option) : template.getScore());
                result.add(merged);
            }
        }
        return result;
    }
    /**
     * 单选/问答题的作答文本:不按 &amp; 拆,避免把问答题的文本答案拆坏
     */
    private static List<String> singleOption(String answer) {
        List<String> options = new ArrayList<>();
        String text = trimAll(answer);
        if (StringUtils.isNotEmpty(text)) {
            options.add(text);
        }
        return options;
    }
    /**
@@ -5935,7 +5988,39 @@
        Date newDate = new Date();
        serviceSubtask.setLongSendTime(newDate);
        serviceSubtask.setVisitTime(newDate);
        // 院区:/scanGenerateSubtask 是匿名接口(SecurityConfig permitAll),取不到登录用户;
        // 而 service_task.campusid 在本库是占位值 '1',直接沿用会让统计接口(@AddOrgId 按院区过滤)查不到数据。
        // 这里用任务配置的病区(其次科室)反查 sys_dept.campusid 落库,保证问卷统计能按院区取到。
        String campusIdByDept = queryCampusIdByDeptCode(serviceSubtask.getLeavehospitaldistrictcode(), serviceTask.getOrgid());
        if (StringUtils.isEmpty(campusIdByDept)) {
            campusIdByDept = queryCampusIdByDeptCode(serviceSubtask.getDeptcode(), serviceTask.getOrgid());
        }
        if (StringUtils.isNotEmpty(campusIdByDept)) {
            serviceSubtask.setCampusid(campusIdByDept);
        }
        // 只配了科室(没有病区)的满意度任务:这道答卷在按病区筛选的报表里统计不到,留日志便于运维发现
        if (StringUtils.isEmpty(serviceSubtask.getLeavehospitaldistrictcode())
                && ("6".equals(serviceSubtask.getServiceType()) || "14".equals(serviceSubtask.getServiceType()))) {
            log.warn("【扫码生成任务】满意度子任务没有病区,按病区筛选的报表将统计不到该答卷:taskid={}, deptcode={}, campusid={}",
                    serviceSubtask.getTaskid(), serviceSubtask.getDeptcode(), serviceSubtask.getCampusid());
        }
        return serviceSubtask;
    }
    /**
     * 按科室/病区编码反查所属院区(查不到返回 null)
     */
    private String queryCampusIdByDeptCode(String deptCode, String orgid) {
        if (StringUtils.isEmpty(deptCode)) {
            return null;
        }
        try {
            SysDept sysDept = sysDept2Mapper.selectDeptByCode(deptCode, orgid);
            return sysDept == null ? null : sysDept.getCampusid();
        } catch (Exception e) {
            log.warn("按编码反查院区失败:deptCode={}, orgid={}, err={}", deptCode, orgid, e.getMessage());
            return null;
        }
    }
    /**
@@ -6137,6 +6222,8 @@
        String voiceText = phoneCallReqYQVO.getAsrtext();
        String questionText = StringUtils.isNotEmpty(ivrTaskTemplateScriptVO.getIvrtext()) ? ivrTaskTemplateScriptVO.getIvrtext() : ivrTaskTemplateScriptVO.getScriptContent();
        Integer matched = -1;
        log.info("AI匹配:url = {},questionText = {},voiceText = {},options = {},uuid ={}",
                url,questionText,voiceText,options,uuid);
        matched = matchOptionIndex(url, questionText, voiceText, options, uuid);
        //说明匹配正确了
        if (matched != null && matched >= 0) {
@@ -6230,7 +6317,8 @@
                phoneCallBackYQVO.setValue(phoneCallBackYQVO.getCommonValue() + serviceTask.getJsy());
                //记录状态
                setFailPreachForm(serviceSubtask, "3", "电话拨打已完成", "9");
                return phoneCallBackYQVO;
                back = phoneCallBackYQVO;
                return back;
            }
            flag = 1;
@@ -6238,9 +6326,10 @@
            redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "PlayEventCallbackPlaystop");
//                        //获取下一题
            log.error("获取下一题的信息:{}", ivrTaskTemplateScriptVO);
            if (ivrTaskTemplateScriptVO.getBranchFlag().equals("1") || ivrTaskTemplateScriptVO.getBranchFlag().equals("0") && ivrTaskTemplateScriptVO.getNextScriptno() != null && ivrTaskTemplateScriptVO.getNextScriptno() != 0) {
            //branchFlag为null时按分支0处理,避免NPE
            if ("1".equals(ivrTaskTemplateScriptVO.getBranchFlag()) || "0".equals(ivrTaskTemplateScriptVO.getBranchFlag()) && ivrTaskTemplateScriptVO.getNextScriptno() != null && ivrTaskTemplateScriptVO.getNextScriptno() != 0) {
                Long nextQuestion = null;
                if (ivrTaskTemplateScriptVO.getBranchFlag().equals("1")) {
                if ("1".equals(ivrTaskTemplateScriptVO.getBranchFlag())) {
                    nextQuestion = chosenOption.getNextQuestion();
                    //更新分数
                    double score = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "SCORE");
@@ -6273,15 +6362,9 @@
                    redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "- jsy", serviceTask.getJsy(), 120, TimeUnit.MINUTES);
                    phoneCallBackYQVO.setType("text");
                    phoneCallBackYQVO.setValue(phoneCallBackYQVO.getCommonValue() + serviceTask.getJsy());
                    //将结果写进detail表
                    ServiceSubTaskDetailReq ssdReq = new ServiceSubTaskDetailReq();
                    List<ServiceSubtaskDetail> serviceSubtaskDetailList2 = new ArrayList<>();
                    serviceSubtaskDetailList.add(getServiceSubtaskDetail(phoneCallReqYQVO, ivrTaskTemplateScriptVO, serviceSubtask, ivrTaskTemplate));
                    serviceSubTaskDetailReq.setServiceSubtaskDetailList(serviceSubtaskDetailList2);
                    ssdReq.setGuid(phoneCallReqYQVO.getGuid());
                    ssdReq.setOrgid(phoneCallReqYQVO.getOrgid());
                    saveQuestionAnswerPhone(ssdReq);
                    return phoneCallBackYQVO;
                    //明细在本题匹配成功时已落库(见上方 saveQuestionAnswerPhone),这里不再重复保存
                    back = phoneCallBackYQVO;
                    return back;
                }
                for (IvrTaskTemplateScript script : ivrTaskTemplateScripts) {
@@ -6298,6 +6381,15 @@
                        redisCache.deleteObject(phoneCallReqYQVO.getTaskid().trim() + "&&" + "mate" + "&&" + phoneCallReqYQVO.getUuid());
                    }
                }
                //下一题脚本没找到时,兜底重问当前题,避免调用方误判为未处理而退回正则识别
                if (StringUtils.isEmpty(phoneCallBackYQVO.getValue())) {
                    log.error("下一题脚本未找到,重问当前题,nextQuestion:{}", nextQuestion);
                    phoneCallBackYQVO.setType("text");
                    phoneCallBackYQVO.setSilent_interval(ivrTaskTemplate.getSilencetime().intValue());
                    phoneCallBackYQVO.setValue(phoneCallBackYQVO.getCommonValue() + getObject(serviceSubtask, questionText));
                }
                back = phoneCallBackYQVO;
                return back;
            } else if (ivrTaskTemplateScriptVO.getNextScriptno() == null || ivrTaskTemplateScriptVO.getNextScriptno() == 0) {
                ServiceTask serviceTask1 = serviceTaskService.selectServiceTaskByTaskid(serviceSubtask.getTaskid());
                phoneCallBackYQVO.setType("text");
@@ -6326,33 +6418,101 @@
                //在redis中保存一下结束语,在调用挂电话的方法时删除
                ServiceTask serviceTask = serviceTaskService.selectServiceTaskByTaskid(serviceSubtask.getTaskid());
                redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "- jsy", serviceTask.getJsy(), 120, TimeUnit.MINUTES);
//                                return phoneCallBackYQVO;
                //结束语已拼进返回值,挂机由平台按返回值执行
                back = phoneCallBackYQVO;
                return back;
            }
        } else {
            log.info("没有匹配上----------------------------");
            //flag=0,说明没 匹配上,也要把患者说的话记录下来
            if (matched == ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().size() - 1 && flag == 0) {
                ServiceSubTaskDetailReq serviceSubTaskDetailReq = new ServiceSubTaskDetailReq();
                List<ServiceSubtaskDetail> serviceSubtaskDetailList = new ArrayList<>();
                ServiceSubtaskDetail serviceSubtaskDetail = getServiceSubtaskDetail(phoneCallReqYQVO, ivrTaskTemplateScriptVO, serviceSubtask, ivrTaskTemplate);
                //修改一下语音路径(改成前端可以访问的,存到数据库中)
                if (StringUtils.isNotEmpty(serviceSubtaskDetail.getQuestionvoice())) {
                    String questionvoice = serviceSubtaskDetail.getQuestionvoice();
                    String[] split = questionvoice.split("\\\\");
                    if (split.length > 0) {
                        String lastPart = split[split.length - 1];
                        serviceSubtaskDetail.setQuestionvoice(voicePathPrefix + lastPart);
            //AI没有匹配上:由AI分支自己按"没问清就重问"的次数处理,不再退回正则识别
            log.info("ai没有匹配上----------------------------");
            //没匹配上也要把患者说的话记录下来(matchedtext置空,与正则路径口径一致)
            ServiceSubTaskDetailReq serviceSubTaskDetailReq = new ServiceSubTaskDetailReq();
            List<ServiceSubtaskDetail> serviceSubtaskDetailList = new ArrayList<>();
            ServiceSubtaskDetail serviceSubtaskDetail = getServiceSubtaskDetail(phoneCallReqYQVO, ivrTaskTemplateScriptVO, serviceSubtask, ivrTaskTemplate);
            //修改一下语音路径(改成前端可以访问的,存到数据库中)
            if (StringUtils.isNotEmpty(serviceSubtaskDetail.getQuestionvoice())) {
                String questionvoice = serviceSubtaskDetail.getQuestionvoice();
                String[] split = questionvoice.split("\\\\");
                if (split.length > 0) {
                    String lastPart = split[split.length - 1];
                    serviceSubtaskDetail.setQuestionvoice(voicePathPrefix + lastPart);
                }
            }
            serviceSubtaskDetailList.add(serviceSubtaskDetail);
            //如果没有 匹配上,这个必须为null
            serviceSubtaskDetailList.get(0).setMatchedtext("");
            serviceSubTaskDetailReq.setServiceSubtaskDetailList(serviceSubtaskDetailList);
            serviceSubTaskDetailReq.setGuid(phoneCallReqYQVO.getGuid());
            serviceSubTaskDetailReq.setOrgid(phoneCallReqYQVO.getOrgid());
            saveQuestionAnswerPhone(serviceSubTaskDetailReq);
            String mateKey = phoneCallReqYQVO.getTaskid().trim() + "&&" + "mate" + "&&" + phoneCallReqYQVO.getUuid();
            Integer count = null;
            Object countObj = redisCache.getCacheObject(mateKey);
            if (ObjectUtils.isNotEmpty(countObj)) count = (Integer) countObj;
            if (count != null && count >= ivrTaskTemplate.getMateNum()) {
                //没匹配次数已经用满,不能再重问了
                boolean noNextQuestion = ("0".equals(ivrTaskTemplateScriptVO.getBranchFlag()) || "1".equals(ivrTaskTemplateScriptVO.getBranchFlag()))
                        && (ivrTaskTemplateScriptVO.getNextScriptno() == null || ivrTaskTemplateScriptVO.getNextScriptno() == 0);
                if (noNextQuestion) {
                    //已经是最后一题,直接挂机
                    ServiceTask serviceTask1 = serviceTaskService.selectServiceTaskByTaskid(serviceSubtask.getTaskid());
                    phoneCallBackYQVO.setType("text");
                    phoneCallBackYQVO.setSilent_interval(ivrTaskTemplate.getSilencetime().intValue());
                    phoneCallBackYQVO.setValue(phoneCallBackYQVO.getCommonValue() + serviceTask1.getJsy());
                    //更新一下分数
                    Double score = null;
                    Object scoreObj = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "SCORE");
                    if (ObjectUtils.isNotEmpty(scoreObj)) score = (Double) scoreObj;
                    serviceSubtask.setScore(String.valueOf(score));
                    serviceSubtask.setFinishtime(new Date());
                    serviceSubtask.setSendstate(6L);
                    serviceSubtask.setRemark("电话拨打已完成");
                    serviceSubtaskMapper.updateServiceSubtask(serviceSubtask);
                    //记录状态
                    setFailPreachForm(serviceSubtask, "3", "电话拨打已完成", "9");
                    //在redis中保存一下结束语,在调用挂电话的方法时删除
                    ServiceTask serviceTask = serviceTaskService.selectServiceTaskByTaskid(serviceSubtask.getTaskid());
                    redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "- jsy", serviceTask.getJsy(), 120, TimeUnit.MINUTES);
                    //去redis中,把该子任务ID删除
                    Long id = serviceSubtask.getId();
                    Map<String, String> map = delRedisValue(null, id.toString());
                    if (ObjectUtils.isNotEmpty(map)) {
                        redisCache.setCacheObject(map.get("cacheName"), map.get("val"));
                        redisCache.deleteObject(serviceSubtask.getId() + "-" + serviceSubtask.getPhone());
                        redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "SCORE");
                    }
                } else {
                    //还有下一题,按nextScriptno继续提问
                    for (IvrTaskTemplateScript script : ivrTaskTemplateScripts) {
                        if (script.getSort() == ivrTaskTemplateScriptVO.getNextScriptno().intValue()) {
                            phoneCallBackYQVO.setType("text");
                            phoneCallBackYQVO.setSilent_interval(ivrTaskTemplate.getSilencetime().intValue());
                            String scriptContent = StringUtils.isNotEmpty(script.getIvrtext()) ? script.getIvrtext() : script.getScriptContent();
                            phoneCallBackYQVO.setValue(phoneCallBackYQVO.getCommonValue() + getObject(serviceSubtask, scriptContent));
                            //将该患者的Redis中的题目ID,进行修改
                            redisCache.setCacheObject(phoneCallReqYQVO.getTaskid().trim() + "-" + phoneCallReqYQVO.getPhone().trim(), script.getId().toString(), 120, TimeUnit.MINUTES);
                            //更新一下分数
                            Double score = null;
                            Object scoreObj = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "SCORE");
                            if (ObjectUtils.isNotEmpty(scoreObj)) score = (Double) scoreObj;
                            score = BigDecimal.valueOf(score).add(new BigDecimal(script.getScore())).doubleValue();
                            redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "SCORE", score, 120, TimeUnit.MINUTES);
                            //换题成功,没匹配次数清零
                            redisCache.deleteObject(mateKey);
                        }
                    }
                }
                serviceSubtaskDetailList.add(serviceSubtaskDetail);
                //如果没有 匹配上,这个必须为null
                serviceSubtaskDetailList.get(0).setMatchedtext("");
                serviceSubTaskDetailReq.setServiceSubtaskDetailList(serviceSubtaskDetailList);
                serviceSubTaskDetailReq.setGuid(phoneCallReqYQVO.getGuid());
                serviceSubTaskDetailReq.setOrgid(phoneCallReqYQVO.getOrgid());
                saveQuestionAnswerPhone(serviceSubTaskDetailReq);
            } else {
                //还没问满次数,用noMatchText引导患者重答
                redisCache.setCacheObject(mateKey, count == null ? 1 : count + 1, 120, TimeUnit.MINUTES);
                phoneCallBackYQVO.setType("text");
                phoneCallBackYQVO.setSilent_interval(ivrTaskTemplate.getSilencetime().intValue());
                phoneCallBackYQVO.setValue(ivrTaskTemplateScriptVO.getNoMatchText() + getObject(serviceSubtask, StringUtils.isNotEmpty(ivrTaskTemplateScriptVO.getIvrtext()) ? ivrTaskTemplateScriptVO.getIvrtext() : ivrTaskTemplateScriptVO.getScriptContent()));
            }
            back = phoneCallBackYQVO;
            return back;
        }
        return back;
    }
@@ -6737,39 +6897,8 @@
        return list;
    }
    private String getWXCode(String idcard, String url, String taskName, String taskDesc, String phone, String setPatientname, String setPatientid, List<String> wxqqxx) {
        XinHuaWXReq xinHuaWXReq = new XinHuaWXReq();
        xinHuaWXReq.setIdcard(idcard);
        xinHuaWXReq.setUrl(url);
        xinHuaWXReq.setPatientid(setPatientid);
        xinHuaWXReq.setPatientname(setPatientname);
        xinHuaWXReq.setMobile(phone);
        xinHuaWXReq.setMedcardno(null);
        xinHuaWXReq.setTitlename(taskName);
        xinHuaWXReq.setContent(taskDesc);
        xinHuaWXReq.setAppid(wxqqxx.get(1));
        log.info("【getWXCode】微信公众号请求参数:{}", xinHuaWXReq);
        String body = new Gson().toJson(xinHuaWXReq);
        String encode = encode(wxqqxx.get(2).concat(body));
        Map<String, String> headerMap = new HashMap<>();
        headerMap.put("sign", encode);
        String result = HttpUtils.sendPostByHeader(wxqqxx.get(3), body, headerMap);
        log.info("【getWXCode】微信公众号返回参数:{}", result);
        JSONObject jsonObject = JSONObject.parseObject(result);
        String code = (String) jsonObject.toString();
        return code;
    }
    public String encode(String arg) {
        if (arg == null) {
            arg = "";
        }
        MessageDigest md5 = null;
        try {
            md5 = MessageDigest.getInstance("MD5");
            md5.update(arg.getBytes("UTF-8"));
        } catch (Exception e) {
            e.printStackTrace();
        }
        return toHex(md5.digest());
    }
    // ---------------------------------------------------------------------
    // 说明:原私有 getWXCode / encode 已随发送方一起收口到 ruoyi-message 模块
    // (XinHuaMpApi),此处已删除,避免三份拷贝各写一套签名逻辑。
    // ---------------------------------------------------------------------
}