省立同德满意度功能提交

liusheng

12 小时以前 e180e3a496d6f29d3a3b34016400de9d997c6bd9

 smartor/src/main/java/com/smartor/service/impl/ServiceSubtaskServiceImpl.java

@@ -1,6 +1,5 @@
package com.smartor.service.impl;

import com.alibaba.fastjson.JSONObject;
import com.alibaba.fastjson2.JSON;
import com.fasterxml.jackson.core.JsonProcessingException;
import com.fasterxml.jackson.databind.JsonNode;
@@ -16,11 +15,8 @@
import com.smartor.domain.entity.ServiceSubtaskEntity;
import com.smartor.mapper.*;
import com.smartor.service.*;
import com.sun.org.apache.bcel.internal.generic.NEW;
import io.swagger.annotations.ApiModelProperty;
import lombok.extern.slf4j.Slf4j;
import org.apache.commons.collections4.CollectionUtils;
import org.apache.commons.collections4.ListUtils;
import org.apache.commons.collections4.MapUtils;
import org.apache.commons.lang3.ObjectUtils;
import org.springframework.beans.factory.annotation.Autowired;
@@ -104,7 +100,7 @@
    private IServiceOutPathService iServiceOutPathService;

    @Autowired
    private IPatMedOuthospService iPatMedOuthospService;
    private IServiceSubtaskDetailTraceService traceService;

    @Autowired
    private FtpService ftpService;
@@ -117,6 +113,9 @@

    @Autowired
    private PatArchiveMapper patArchiveMapper;

    @Autowired
    private SvyLibScriptCategoryMapper svyLibScriptCategoryMapper;

    @Value("${pri_key}")
    private String pri_key;
@@ -205,6 +204,15 @@
            try {
                List<Map<String, Object>> mapList = objectMapper.readValue(serviceTask.getPreachformDesc(), List.class);
                serviceTaskVO.setPreachformList(mapList);
                if (ObjectUtils.isNotEmpty(serviceTask.getTaskid())) {
                    ServiceTaskoper operVo = new ServiceTaskoper();
                    operVo.setTaskId(serviceTask.getTaskid());
                    operVo.setOrgid(serviceTask.getOrgid());
                    List<ServiceTaskoper> serviceTaskopers = serviceTaskoperService.selectServiceTaskoperList(operVo);
                    if (ObjectUtils.isNotEmpty(serviceTaskopers)) {
                        serviceTaskVO.setOplevelcode(serviceTaskopers.get(0).getOplevelcode());
                    }
                }
//
//                String result = mapList.stream().map(mapList1 -> mapList1.get("preachform")).map(String::valueOf).collect(Collectors.joining(","));
//                serviceTaskVO.setPreachform(result);
@@ -222,6 +230,15 @@
        serviceTaskVO.setShowTimeNoon(serviceTask.getShowTimeNoon());
        serviceTaskVO.setShowTimeNight(serviceTask.getShowTimeNight());
        serviceTaskVO.setPreachform(serviceTask.getPreachform());
        if (ObjectUtils.isNotEmpty(serviceTask.getTaskid())) {
            ServiceTaskoper operVo = new ServiceTaskoper();
            operVo.setTaskId(serviceTask.getTaskid());
            operVo.setOrgid(serviceTask.getOrgid());
            List<ServiceTaskoper> serviceTaskopers = serviceTaskoperService.selectServiceTaskoperList(operVo);
            if (ObjectUtils.isNotEmpty(serviceTaskopers)) {
                serviceTaskVO.setOplevelcode(serviceTaskopers.get(0).getOplevelcode());
            }
        }
        String sendTimeSlot = serviceTask.getSendTimeSlot();
        ObjectMapper objectMapper = new ObjectMapper();
        try {
@@ -255,7 +272,7 @@
                patTaskRelevance.setDiagname(serviceSubtask1.getLeavediagname());
                patTaskRelevance.setPatid(serviceSubtask1.getPatid());
                patTaskRelevance.setSendStatus(serviceSubtask1.getSendstate());
                patTaskRelevance.setDeptCode(serviceSubtask1.getDeptcode());
                patTaskRelevance.setDeptcode(serviceSubtask1.getDeptcode());
                patTaskRelevance.setDeptName(serviceSubtask1.getDeptname());
                patTaskRelevance.setLeavehospitaldistrictcode(serviceSubtask1.getLeavehospitaldistrictcode());
                patTaskRelevance.setLeavehospitaldistrictname(serviceSubtask1.getLeavehospitaldistrictname());
@@ -277,7 +294,7 @@
                patTaskRelevance.setFinishtime(serviceSubtask1.getFinishtime());
                patTaskRelevance.setAddr(serviceSubtask1.getAddr());
                patTaskRelevance.setDeptName(serviceSubtask1.getDeptname());
                patTaskRelevance.setDeptCode(serviceSubtask1.getDeptcode());
                patTaskRelevance.setDeptcode(serviceSubtask1.getDeptcode());
                patTaskRelevance.setBedNo(serviceSubtask1.getBedNo());
                patTaskRelevance.setDiagname(serviceSubtask1.getLeavediagname());
                patTaskRelevance.setPatid(serviceSubtask1.getPatid());
@@ -309,7 +326,6 @@
//            String result = resultList.stream().map(mapList1 -> mapList1.get("preachform")).map(String::valueOf).collect(Collectors.joining(","));
//            serviceTaskVO.setPreachform(result);
        }

        serviceTaskVO.setPatTaskRelevances(patTaskRelevances);
        return serviceTaskVO;
    }
@@ -560,6 +576,15 @@
            if (StringUtils.isNotEmpty(serviceTaskVO.getLibtemplateid())) {
                serviceTask.setLibtemplateid(serviceTaskVO.getLibtemplateid());
                serviceTask.setLibtemplatename(serviceTaskVO.getLibtemplatename());
            }else {
                if (ObjectUtils.isNotEmpty(serviceTaskVO.getSvyTaskTemplateVO())) {
                    serviceTask.setLibtemplateid(""+serviceTaskVO.getSvyTaskTemplateVO().getTemplateid());
                    serviceTask.setLibtemplatename(""+serviceTaskVO.getLibtemplatename());
                }
                if (ObjectUtils.isNotEmpty(serviceTaskVO.getIvrTaskTemplateVO())) {
                    serviceTask.setLibtemplateid(""+serviceTaskVO.getIvrTaskTemplateVO().getLibtemplateid());
                    serviceTask.setLibtemplatename(""+serviceTaskVO.getIvrTaskTemplateVO().getLibtemplatename());
                }
            }
            if (serviceTaskVO.getTemplateid() != null) {
                serviceTask.setTemplateid(serviceTaskVO.getTemplateid());
@@ -606,13 +631,15 @@
                    serviceTaskoper.setGuid(serviceTask.getGuid());
                    serviceTaskoper.setOrgid(serviceTask.getOrgid());
                    serviceTaskoper.setCreateTime(new Date());
                    if (StringUtils.isNotEmpty(serviceTaskVO.getOpcode())) {
                        String[] opcodes = serviceTaskVO.getOpcode().split(",");
                        for (String opcode : opcodes) {
                            serviceTaskoper.setOpcode(opcode);
                            log.info("----serviceTaskoper的值为：{}", serviceTaskoper);
                            serviceTaskoperService.insertServiceTaskoper(serviceTaskoper);
                        }
                    if (StringUtils.isNotEmpty(serviceTaskVO.getOplevelcode())) {
//                        String[] opcodes = serviceTaskVO.getOpcode().split(",");
//                        for (String opcode : opcodes) {
//                            serviceTaskoper.setOpcode(opcode);
//                            log.info("----serviceTaskoper的值为：{}", serviceTaskoper);
//                            serviceTaskoperService.insertServiceTaskoper(serviceTaskoper);
//                        }
                        log.info("----serviceTaskoper的值为：{}", serviceTaskoper);
                        serviceTaskoperService.insertServiceTaskoper(serviceTaskoper);
                    }

                } else {
@@ -653,8 +680,8 @@
            serviceSubtask.setTaskid(serviceTask.getTaskid().longValue());
            serviceSubtask.setTemplatename(tempName);
            serviceSubtask.setTemplateid(tempid);
            serviceSubtask.setLibtemplateid(ObjectUtils.isEmpty(serviceTaskVO.getLibtemplateid()) ? null : Long.valueOf(serviceTaskVO.getLibtemplateid()));
            serviceSubtask.setLibtemplatename(serviceTaskVO.getLibtemplatename());
            serviceSubtask.setLibtemplateid(ObjectUtils.isEmpty(serviceTask.getLibtemplateid()) ? null : Long.valueOf(serviceTask.getLibtemplateid()));
            serviceSubtask.setLibtemplatename(serviceTask.getLibtemplatename());
            //新增
            if (CollectionUtils.isNotEmpty(serviceTaskVO.getPatTaskRelevances())) {
                for (PatTaskRelevance patTaskRelevance : serviceTaskVO.getPatTaskRelevances()) {
@@ -671,7 +698,7 @@
                    serviceSubtask.setSendstate(1L);
                    if (serviceTaskVO.getLongTask() != null && serviceTaskVO.getLongTask() == 1)
                        serviceSubtask.setSendstate(2L);
                    serviceSubtask.setDeptcode(patTaskRelevance.getDeptCode());
                    serviceSubtask.setDeptcode(patTaskRelevance.getDeptcode());
                    serviceSubtask.setDeptname(patTaskRelevance.getDeptName());
                    serviceSubtask.setLeavehospitaldistrictcode(patTaskRelevance.getLeavehospitaldistrictcode());
                    serviceSubtask.setLeavehospitaldistrictname(patTaskRelevance.getLeavehospitaldistrictname());
@@ -867,6 +894,18 @@
//                            }
//                        }
//                    }
                    ServiceTaskoper serviceTaskoper2 = new ServiceTaskoper();
                    serviceTaskoper2.setTaskId(serviceTaskVO.getTaskid());
                    serviceTaskoper2.setOrgid(serviceTask.getOrgid());
//                    serviceTaskoper2.setOplevelcode(serviceTaskVO.getOplevelcode());
                    List<ServiceTaskoper> serviceTaskopers = serviceTaskoperService.selectServiceTaskoperList(serviceTaskoper2);

                    if (CollectionUtils.isNotEmpty(serviceTaskopers)) {
                        serviceTaskoper.setId(serviceTaskopers.get(0).getId());
                        serviceTaskoperService.updateServiceTaskoper(serviceTaskoper);
                    } else {
                        serviceTaskoperService.insertServiceTaskoper(serviceTaskoper);
                    }
                }
            }
            if (ObjectUtils.isNotEmpty(serviceTaskVO.getIvrTaskTemplateVO())) {
@@ -899,7 +938,7 @@
                    serviceSubtask.setAddr(patTaskRelevance.getAddr());
                    serviceSubtask.setPatid(patTaskRelevance.getPatid());
                    serviceSubtask.setOpenid(patTaskRelevance.getOpenid());
                    serviceSubtask.setDeptcode(patTaskRelevance.getDeptCode());
                    serviceSubtask.setDeptcode(patTaskRelevance.getDeptcode());
                    serviceSubtask.setLeavehospitaldistrictname(patTaskRelevance.getLeavehospitaldistrictname());
                    serviceSubtask.setLeavehospitaldistrictcode(patTaskRelevance.getLeavehospitaldistrictcode());
                    serviceSubtask.setDeptname(patTaskRelevance.getDeptName());
@@ -1301,7 +1340,7 @@
                    ServiceSubtask serviceSubtask = serviceSubtaskMapper.selectServiceSubtaskById(Long.valueOf(phoneCallReqYQVO.getTaskid()));
                    //记录电话发送状态
                    setFailPreachForm(serviceSubtask, "3", "通话正常结束", "9");
                    //删除结束语的患存
                    //删除结束语的缓存
                    redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "- jsy");
                } else {
                    redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "PlayEventCallbackPlaystop", true, 120, TimeUnit.MINUTES);
@@ -1517,6 +1556,53 @@
                        serviceSubTaskDetailReq.setGuid(phoneCallReqYQVO.getGuid());
                        serviceSubTaskDetailReq.setOrgid(phoneCallReqYQVO.getOrgid());
                        saveQuestionAnswerPhone(serviceSubTaskDetailReq);

                        //判断一下当前的问题是不是满意度问题，并且dutyDeptCode是否有值，并且选项是不是异常选项，如果全符合，则往满意度问题异常表新增
                        if (StringUtils.isNotEmpty(ivrTaskTemplateScriptVO.getDutyDeptCode()) && 1 == ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(j).getIsabnormal()) {
                            ServiceSubtaskDetailTrace subtaskDetailTrace = new ServiceSubtaskDetailTrace();
                            //用taskid、subid和scriptid去获取detailid
                            ServiceSubtaskDetail ssd = new ServiceSubtaskDetail();
                            ssd.setSubId(serviceSubtask.getId());
                            ssd.setTaskid(serviceSubtask.getTaskid());
                            ssd.setScriptid(StringUtils.isNotEmpty(scriptId) ? Long.valueOf(scriptId) : null);
                            List<ServiceSubtaskDetail> serviceSubtaskDetails = serviceSubtaskDetailMapper.selectServiceSubtaskDetailList(ssd);
                            subtaskDetailTrace.setDetailId(CollectionUtils.isNotEmpty(serviceSubtaskDetails) ? serviceSubtaskDetails.get(0).getId() : null);

                            subtaskDetailTrace.setSubId(serviceSubtask.getId());
                            subtaskDetailTrace.setTaskid(serviceSubtask.getTaskid());
                            subtaskDetailTrace.setTemplateid(ivrTaskTemplateScriptVO.getId());
                            subtaskDetailTrace.setTemplatequestionnum(ivrTaskTemplateScriptVO.getScriptno());
                            subtaskDetailTrace.setSwitchid(ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(j).getId());
                            subtaskDetailTrace.setQuestiontext(ivrTaskTemplateScriptVO.getScriptContent());
                            subtaskDetailTrace.setQuestionvoice(null);
                            subtaskDetailTrace.setCategoryname(ivrTaskTemplateScriptVO.getScriptAssortname());
                            subtaskDetailTrace.setCategoryid(ivrTaskTemplateScriptVO.getScriptAssortid());
                            //获取所有选项
                            String optionDescStr = Optional.ofNullable(ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList()).filter(list -> !list.isEmpty()).map(list -> list.stream().map(IvrTaskTemplateTargetoption::getOptiondesc).filter(Objects::nonNull).collect(Collectors.joining("&"))).orElse("");
                            subtaskDetailTrace.setTargetid(ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(j).getId());
                            subtaskDetailTrace.setTargetvalue(optionDescStr);
                            subtaskDetailTrace.setMatchedtext(ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(j).getOptiondesc());
                            subtaskDetailTrace.setValueType(serviceSubtaskDetails.get(0).getValueType());
                            subtaskDetailTrace.setTemplateType(1);

                            SvyLibScriptCategory svyLibScriptCategory = svyLibScriptCategoryMapper.selectSvyLibScriptCategoryById(ivrTaskTemplateScriptVO.getScriptAssortid());
                            subtaskDetailTrace.setType(svyLibScriptCategory.getType());
                            subtaskDetailTrace.setScriptid(ivrTaskTemplateScriptVO.getId());
                            subtaskDetailTrace.setAsrtext(phoneCallReqYQVO.getAsrtext());
                            subtaskDetailTrace.setRecordpath(phoneCallReqYQVO.getRecordpath());
                            subtaskDetailTrace.setPatid(serviceSubtask.getPatid());
                            subtaskDetailTrace.setPatdesc(serviceSubtask.getSendname() + "," + serviceSubtask.getPhone() + "," + serviceSubtask.getDeptname());
                            subtaskDetailTrace.setTodeptcode(ivrTaskTemplateScriptVO.getDutyDeptCode());
                            subtaskDetailTrace.setTodeptname(ivrTaskTemplateScriptVO.getDutyDeptName());
                            subtaskDetailTrace.setOrgid(serviceSubtask.getOrgid());
                            subtaskDetailTrace.setHandleFlag("0");
                            subtaskDetailTrace.setGuid(phoneCallReqYQVO.getGuid());
                            subtaskDetailTrace.setCreateTime(new Date());
                            subtaskDetailTrace.setUpdateTime(new Date());
                            subtaskDetailTrace.setOrgid(phoneCallReqYQVO.getOrgid());
                            traceService.insertServiceSubtaskDetailTtrace(subtaskDetailTrace);
                        }

                        //判断一下，这个选项结果是不是还有继续问下去的必要，例如选项结果是别人不想继续回答问题，就要结束掉
                        if (ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(j).getIsEnd() == 1) {
                            redisCache.deleteObject(serviceSubtask.getId() + "-" + serviceSubtask.getPhone());
@@ -2039,7 +2125,7 @@
                    //设置一下问题分类
                    IvrTaskTemplateScript ivrTaskTemplateScript = iIvrTaskTemplateScriptService.selectIvrTaskTemplateScriptByID(serviceSubtaskDetail.getScriptid());
                    if (ivrTaskTemplateScript != null)
                        serviceSubtaskDetail.setCategoryid(ivrTaskTemplateScript.getAssortid());
                        serviceSubtaskDetail.setCategoryid(ivrTaskTemplateScript.getScriptAssortid());
                }

                serviceSubtaskDetail.setSubId(selectServiceSubtaskList.get(0).getId());
@@ -2057,7 +2143,7 @@
                        //设置一下问题分类
                        IvrTaskTemplateScript ivrTaskTemplateScript = iIvrTaskTemplateScriptService.selectIvrTaskTemplateScriptByID(serviceSubtaskDetail.getScriptid());
                        if (ivrTaskTemplateScript != null)
                            serviceSubtaskDetail.setCategoryid(ivrTaskTemplateScript.getAssortid());
                            serviceSubtaskDetail.setCategoryid(ivrTaskTemplateScript.getScriptAssortid());
                    }
                    serviceSubtaskDetail.setCreateTime(new Date());
                    serviceSubtaskDetail.setGuid(serviceSubTaskDetailReq.getGuid());
@@ -2319,7 +2405,7 @@
            if (CollectionUtils.isEmpty(serviceSubtaskList)) {
                continue;
            }
            ServiceSubtaskStatistic statistic = getStatistic(serviceSubtaskList, serviceSubtaskCountReq.getFollowUpCountStyle());
            ServiceSubtaskStatistic statistic = getStatistic(serviceSubtaskList, serviceSubtaskCountReq.getFollowUpCountStyle(), serviceSubtaskCountReq.getVisitCount());
            if (ObjectUtils.isNotEmpty(jsRates)) {
                Map<String, Object> jsRateMap = jsRates.get(collectKey);
                BigDecimal jsRate = new BigDecimal("0");
@@ -2361,6 +2447,7 @@
        ssRate.setOrgid(serviceSubtaskCountReq.getOrgid());
        ssRate.setStarttime(serviceSubtaskCountReq.getStartTime());
        ssRate.setEndtime(serviceSubtaskCountReq.getEndTime());
        ssRate.setVisitCount(serviceSubtaskCountReq.getVisitCount());
        if (serviceSubtaskCountReq.getEndTime() != null && new Date().before(serviceSubtaskCountReq.getEndTime())) {
            ssRate.setEndtime(new Date());
        }
@@ -2507,7 +2594,7 @@
                    ivrTaskTemplateScript.setTemplateID(templateid);
                    ivrTaskTemplateScript.setOrgid(serviceTask.getOrgid());
                    //先默认为1吧，assortid=1  代表是满意度
                    ivrTaskTemplateScript.setAssortid(ivrCategoryid);
                    ivrTaskTemplateScript.setScriptAssortid(ivrCategoryid);
                    List<IvrTaskTemplateScript> ivrTaskTemplateScripts = iIvrTaskTemplateScriptService.selectIvrTaskTemplateScriptList(ivrTaskTemplateScript);
                    if (CollectionUtils.isNotEmpty(ivrTaskTemplateScripts)) {
                        //需要先计算出发送量，再乘以单个问券满意度题目数量，得到满意度题目总量（包含了未做的）
@@ -2567,7 +2654,278 @@
    }


    private ServiceSubtaskStatistic getStatistic(List<ServiceSubtask> serviceSubtaskList, String followUpCountStyle) {
    private ServiceSubtaskStatistic getStatistic(List<ServiceSubtask> serviceSubtaskList, String followUpCountStyle, Integer visitCount) {
        ServiceSubtaskStatistic serviceSubtaskStatistic = new ServiceSubtaskStatistic();

        if (visitCount != null && visitCount > 1) {
            serviceSubtaskStatistic = getStatisticAgain(serviceSubtaskList, followUpCountStyle);
        }else if(visitCount != null && visitCount == 1){
            serviceSubtaskStatistic = getStatisticFirst(serviceSubtaskList, followUpCountStyle);
        }else {
            //格式化为两位小数的百分比
            DecimalFormat percentFormat = new DecimalFormat("##.##%");
            serviceSubtaskStatistic.setDeptname(serviceSubtaskList.get(0).getDeptname());
            serviceSubtaskStatistic.setDeptcode(serviceSubtaskList.get(0).getDeptcode());
            serviceSubtaskStatistic.setLeavehospitaldistrictname(serviceSubtaskList.get(0).getLeavehospitaldistrictname());
            serviceSubtaskStatistic.setLeavehospitaldistrictcode(serviceSubtaskList.get(0).getLeavehospitaldistrictcode());
            serviceSubtaskStatistic.setDrcode(serviceSubtaskList.get(0).getDrcode());
            serviceSubtaskStatistic.setDrname(serviceSubtaskList.get(0).getDrname());
            //出院人次
            serviceSubtaskStatistic.setDischargeCount(serviceSubtaskList.size());
            //记录过滤患者详情
            List<ServiceSubtask> filterServiceSubtasks = new ArrayList<>();
            //记录首次应随访详情
            List<ServiceSubtask> needFollowUpInfo = new ArrayList<>();
            //记录首次待随访详情
            List<ServiceSubtask> pendingFollowUpInfo = new ArrayList<>();
            //记录首次随访成功详情
            List<ServiceSubtask> followUpSuccessInfo = new ArrayList<>();
            //记录首次随访失败详情
            List<ServiceSubtask> followUpFailInfo = new ArrayList<>();
            //记录首次随访人工详情
            List<ServiceSubtask> manualInfo = new ArrayList<>();
            //记录首次随访短信详情
            List<ServiceSubtask> smsInfo = new ArrayList<>();
            //记录首次随访微信详情
            List<ServiceSubtask> wechatInfo = new ArrayList<>();

            //记录再次应随访详情
            List<ServiceSubtask> needFollowUpAgainInfo = new ArrayList<>();
            //记录再次待随访详情
            List<ServiceSubtask> pendingFollowUpAgainInfo = new ArrayList<>();
            //记录再次随访成功详情
            List<ServiceSubtask> followUpSuccessAgainInfo = new ArrayList<>();
            //记录再次随访失败详情
            List<ServiceSubtask> followUpFailAgainInfo = new ArrayList<>();
            //记录首次随访人工详情
            List<ServiceSubtask> manualAgainInfo = new ArrayList<>();
            //记录首次随访短信详情
            List<ServiceSubtask> smsAgainInfo = new ArrayList<>();
            //记录首次随访微信详情
            List<ServiceSubtask> wechatAgainInfo = new ArrayList<>();

            for (ServiceSubtask serviceSubtask : serviceSubtaskList) {
                //无需随访人次
                if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate() == 4) {
                    serviceSubtaskStatistic.setNonFollowUp(serviceSubtaskStatistic.getNonFollowUp() + 1L);
                    if (serviceSubtask.getTaskSituation() != null && serviceSubtask.getTaskSituation() == 6) {
                        serviceSubtaskStatistic.setFilterCount(serviceSubtaskStatistic.getFilterCount() + 1L);
                        filterServiceSubtasks.add(serviceSubtask);
                    }
                }
                //应随访人次
                if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate() != 4) {
                    serviceSubtaskStatistic.setFollowUpNeeded(serviceSubtaskStatistic.getFollowUpNeeded() + 1L);
                }

                //首次出院随访
                if (serviceSubtask.getVisitCount() != null && serviceSubtask.getVisitCount() == 1) {
                    //首次应随访
                    if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate() != 4) {
                        serviceSubtaskStatistic.setNeedFollowUp(serviceSubtaskStatistic.getNeedFollowUp() + 1L);
                        needFollowUpInfo.add(serviceSubtask);
                    }
                    //首次待随访
                    if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate() == 2) {
                        serviceSubtaskStatistic.setPendingFollowUp(serviceSubtaskStatistic.getPendingFollowUp() + 1L);
                        pendingFollowUpInfo.add(serviceSubtask);
                    }
                    //首次随访失败(包括随访失败+人工超时)
                    if (serviceSubtask.getSendstate() != null && (serviceSubtask.getSendstate() == 5 || serviceSubtask.getSendstate() == 7)) {
                        serviceSubtaskStatistic.setFollowUpFail(serviceSubtaskStatistic.getFollowUpFail() + 1L);
                        followUpFailInfo.add(serviceSubtask);
                    }
                    /**
                     * 不同统计方式下不同的随访成功数 参数 followUpCountStyle 控制
                     */
                    if (StringUtils.isNotEmpty(followUpCountStyle) && followUpCountStyle.equals("1")) {
                        //首次随访成功
                        if (serviceSubtask.getSendstate() != null && (serviceSubtask.getSendstate() == 6L)) {
                            serviceSubtaskStatistic.setFollowUpSuccess(serviceSubtaskStatistic.getFollowUpSuccess() + 1L);
                            followUpSuccessInfo.add(serviceSubtask);
                        }
                        //首次随访人工 (不统计不执行)
                        if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && serviceSubtask.getPreachform().equals("1")) {
                            serviceSubtaskStatistic.setManual(serviceSubtaskStatistic.getManual() + 1L);
                            manualInfo.add(serviceSubtask);
                        }
                        //首次随访短信(不统计不执行)
                        if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && serviceSubtask.getPreachform().equals("4")) {
                            serviceSubtaskStatistic.setSms(serviceSubtaskStatistic.getSms() + 1L);
                            smsInfo.add(serviceSubtask);
                        }
                        //首次随访微信(不统计不执行)
                        if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && serviceSubtask.getPreachform().equals("5")) {
                            serviceSubtaskStatistic.setWeChat(serviceSubtaskStatistic.getWeChat() + 1L);
                            wechatInfo.add(serviceSubtask);
                        }
                    } else {
                        //首次随访成功 - 统计时候加上不执行的，已发送的
                        if (serviceSubtask.getSendstate() != null && (serviceSubtask.getSendstate().equals(6L) || serviceSubtask.getSendstate().equals(3L) || serviceSubtask.getSendstate().equals(4L))) {
                            serviceSubtaskStatistic.setFollowUpSuccess(serviceSubtaskStatistic.getFollowUpSuccess() + 1L);
                            followUpSuccessInfo.add(serviceSubtask);
                        }
                        //首次随访人工 (统计不执行)
                        if (serviceSubtask.getSendstate() != null && serviceSubtask.getPreachform().equals("1")) {
                            serviceSubtaskStatistic.setManual(serviceSubtaskStatistic.getManual() + 1L);
                            manualInfo.add(serviceSubtask);
                        }
                        //首次随访短信(统计不执行)
                        if (serviceSubtask.getSendstate() != null && serviceSubtask.getPreachform().equals("4")) {
                            serviceSubtaskStatistic.setSms(serviceSubtaskStatistic.getSms() + 1L);
                            smsInfo.add(serviceSubtask);
                        }
                        //首次随访微信(统计不执行)
                        if (serviceSubtask.getSendstate() != null && serviceSubtask.getPreachform().equals("5")) {
                            serviceSubtaskStatistic.setWeChat(serviceSubtaskStatistic.getWeChat() + 1L);
                            wechatInfo.add(serviceSubtask);
                        }
                    }
                    if (serviceSubtaskStatistic.getNeedFollowUp() > 0) {
                        double rate = (double) (serviceSubtaskStatistic.getFollowUpSuccess() + serviceSubtaskStatistic.getFollowUpFail()) / serviceSubtaskStatistic.getNeedFollowUp();
                        serviceSubtaskStatistic.setFollowUpRate(percentFormat.format(rate));
                    } else {
                        serviceSubtaskStatistic.setFollowUpRate("0.00%");
                    }
                    //结果异常
                    if (serviceSubtask.getSendstate() != null && serviceSubtask.getExcep().equals("1")) {
                        serviceSubtaskStatistic.setAbnormal(serviceSubtaskStatistic.getAbnormal() + 1L);
                    }
                }//二次出院随访
                else if (serviceSubtask.getVisitCount() != null && serviceSubtask.getVisitCount() > 1) {
                    //再次应随访
                    if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate() != 4) {
                        serviceSubtaskStatistic.setNeedFollowUpAgain(serviceSubtaskStatistic.getNeedFollowUpAgain() + 1L);
                        needFollowUpAgainInfo.add(serviceSubtask);
                    }
                    //再次待随访
                    if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate() == 2) {
                        serviceSubtaskStatistic.setPendingFollowUpAgain(serviceSubtaskStatistic.getPendingFollowUpAgain() + 1L);
                        pendingFollowUpAgainInfo.add(serviceSubtask);
                    }
                    //再次随访失败
                    if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate() == 5) {
                        serviceSubtaskStatistic.setFollowUpFailAgain(serviceSubtaskStatistic.getFollowUpFailAgain() + 1L);
                        followUpFailAgainInfo.add(serviceSubtask);
                    }
                    /**
                     * 不同统计方式下不同的随访成功数 参数 followUpCountStyle 控制
                     */
                    if (StringUtils.isNotEmpty(followUpCountStyle) && followUpCountStyle.equals("1")) {
                        //再次随访成功
                        if (serviceSubtask.getSendstate() != null && (serviceSubtask.getSendstate() == 1 || serviceSubtask.getSendstate() == 3 || serviceSubtask.getSendstate() == 6)) {
                            serviceSubtaskStatistic.setFollowUpSuccessAgain(serviceSubtaskStatistic.getFollowUpSuccessAgain() + 1L);
                            followUpSuccessAgainInfo.add(serviceSubtask);
                        }
                        //再次随访人工(不统计不执行)
                        if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && serviceSubtask.getPreachform().equals("1")) {
                            serviceSubtaskStatistic.setManualAgain(serviceSubtaskStatistic.getManualAgain() + 1L);
                            manualAgainInfo.add(serviceSubtask);
                        }
                        //再次随访短信(不统计不执行)
                        if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && serviceSubtask.getPreachform().equals("4")) {
                            serviceSubtaskStatistic.setSmsAgain(serviceSubtaskStatistic.getSmsAgain() + 1L);
                            smsAgainInfo.add(serviceSubtask);
                        }
                        //再次随访微信(不统计不执行)
                        if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && serviceSubtask.getPreachform().equals("5")) {
                            serviceSubtaskStatistic.setWeChatAgain(serviceSubtaskStatistic.getWeChatAgain() + 1L);
                            wechatAgainInfo.add(serviceSubtask);
                        }
                    } else {
                        //再次随访成功
                        if (serviceSubtask.getSendstate() != null && (serviceSubtask.getSendstate().equals(1L) || serviceSubtask.getSendstate().equals(6L) || serviceSubtask.getSendstate().equals(3L) || serviceSubtask.getSendstate().equals(4L))) {
                            serviceSubtaskStatistic.setFollowUpSuccessAgain(serviceSubtaskStatistic.getFollowUpSuccessAgain() + 1L);
                            followUpSuccessAgainInfo.add(serviceSubtask);
                        }
                        //再次随访人工(统计不执行)
                        if (serviceSubtask.getSendstate() != null && serviceSubtask.getPreachform().equals("1")) {
                            serviceSubtaskStatistic.setManualAgain(serviceSubtaskStatistic.getManualAgain() + 1L);
                            manualAgainInfo.add(serviceSubtask);
                        }
                        //再次随访短信(统计不执行)
                        if (serviceSubtask.getSendstate() != null && serviceSubtask.getPreachform().equals("4")) {
                            serviceSubtaskStatistic.setSmsAgain(serviceSubtaskStatistic.getSmsAgain() + 1L);
                            smsAgainInfo.add(serviceSubtask);
                        }
                        //再次随访微信(统计不执行)
                        if (serviceSubtask.getSendstate() != null && serviceSubtask.getPreachform().equals("5")) {
                            serviceSubtaskStatistic.setWeChatAgain(serviceSubtaskStatistic.getWeChatAgain() + 1L);
                            wechatAgainInfo.add(serviceSubtask);
                        }
                    }
                    if (serviceSubtaskStatistic.getNeedFollowUp() > 0) {
                        double rate = (double) (serviceSubtaskStatistic.getFollowUpSuccessAgain() + serviceSubtaskStatistic.getFollowUpFailAgain()) / serviceSubtaskStatistic.getNeedFollowUpAgain();
                        serviceSubtaskStatistic.setFollowUpRateAgain(percentFormat.format(rate));
                    } else {
                        serviceSubtaskStatistic.setFollowUpRateAgain("0.00%");
                    }
                    //再次异常
                    if (serviceSubtask.getSendstate() != null && serviceSubtask.getExcep().equals("1")) {
                        serviceSubtaskStatistic.setAbnormalAgain(serviceSubtaskStatistic.getAbnormalAgain() + 1L);
                    }
                }
                //随访情况
                if (serviceSubtask.getTaskSituation() != null && serviceSubtask.getTaskSituation() == 1) {
                    serviceSubtaskStatistic.setTaskSituation1(serviceSubtaskStatistic.getTaskSituation1() + 1);
                }
                if (serviceSubtask.getTaskSituation() != null && serviceSubtask.getTaskSituation() == 2) {
                    serviceSubtaskStatistic.setTaskSituation2(serviceSubtaskStatistic.getTaskSituation2() + 1);
                }
                if (serviceSubtask.getTaskSituation() != null && serviceSubtask.getTaskSituation() == 3) {
                    serviceSubtaskStatistic.setTaskSituation3(serviceSubtaskStatistic.getTaskSituation3() + 1);
                }
                if (serviceSubtask.getTaskSituation() != null && serviceSubtask.getTaskSituation() == 4) {
                    serviceSubtaskStatistic.setTaskSituation4(serviceSubtaskStatistic.getTaskSituation4() + 1);
                }
                if (serviceSubtask.getTaskSituation() != null && serviceSubtask.getTaskSituation() == 5) {
                    serviceSubtaskStatistic.setTaskSituation5(serviceSubtaskStatistic.getTaskSituation5() + 1);
                }
                if (serviceSubtask.getTaskSituation() != null && serviceSubtask.getTaskSituation() == 7) {
                    serviceSubtaskStatistic.setTaskSituation6(serviceSubtaskStatistic.getTaskSituation6() + 1);
                }
            }
            serviceSubtaskStatistic.setFilterCountList(filterServiceSubtasks);
            //记录首次应随访详情
            serviceSubtaskStatistic.setNeedFollowUpInfo(needFollowUpInfo);
            //记录首次待随访详情
            serviceSubtaskStatistic.setPendingFollowUpInfo(pendingFollowUpInfo);
            //记录首次随访成功详情
            serviceSubtaskStatistic.setFollowUpSuccessInfo(followUpSuccessInfo);
            //记录首次随访失败详情
            serviceSubtaskStatistic.setFollowUpFailInfo(followUpFailInfo);
            //记录首次随访人工详情
            serviceSubtaskStatistic.setManualInfo(manualInfo);
            //记录首次随访短信详情
            serviceSubtaskStatistic.setSmsInfo(smsInfo);
            //记录首次随访微信详情
            serviceSubtaskStatistic.setWechatInfo(wechatInfo);
            //记录再次应随访详情
            serviceSubtaskStatistic.setNeedFollowUpAgainInfo(needFollowUpAgainInfo);
            //记录再次待随访详情
            serviceSubtaskStatistic.setPendingFollowUpAgainInfo(pendingFollowUpAgainInfo);
            //记录再次随访成功详情
            serviceSubtaskStatistic.setFollowUpSuccessAgainInfo(followUpSuccessAgainInfo);
            //记录再次随访失败详情
            serviceSubtaskStatistic.setFollowUpFailAgainInfo(followUpFailAgainInfo);
            //记录再次随访人工详情
            serviceSubtaskStatistic.setManualAgainInfo(manualAgainInfo);
            //记录再次随访短信详情
            serviceSubtaskStatistic.setSmsAgainInfo(smsAgainInfo);
            //记录再次随访微信详情
            serviceSubtaskStatistic.setWechatAgainInfo(wechatAgainInfo);
            return serviceSubtaskStatistic;
        }
        return serviceSubtaskStatistic;
    }

    /**
     * 首次随访统计
     * @param serviceSubtaskList
     * @param followUpCountStyle
     * @return
     */
    private ServiceSubtaskStatistic getStatisticFirst(List<ServiceSubtask> serviceSubtaskList, String followUpCountStyle) {
        ServiceSubtaskStatistic serviceSubtaskStatistic = new ServiceSubtaskStatistic();
        //格式化为两位小数的百分比
        DecimalFormat percentFormat = new DecimalFormat("##.##%");
@@ -2595,21 +2953,6 @@
        List<ServiceSubtask> smsInfo = new ArrayList<>();
        //记录首次随访微信详情
        List<ServiceSubtask> wechatInfo = new ArrayList<>();

        //记录再次应随访详情
        List<ServiceSubtask> needFollowUpAgainInfo = new ArrayList<>();
        //记录再次待随访详情
        List<ServiceSubtask> pendingFollowUpAgainInfo = new ArrayList<>();
        //记录再次随访成功详情
        List<ServiceSubtask> followUpSuccessAgainInfo = new ArrayList<>();
        //记录再次随访失败详情
        List<ServiceSubtask> followUpFailAgainInfo = new ArrayList<>();
        //记录首次随访人工详情
        List<ServiceSubtask> manualAgainInfo = new ArrayList<>();
        //记录首次随访短信详情
        List<ServiceSubtask> smsAgainInfo = new ArrayList<>();
        //记录首次随访微信详情
        List<ServiceSubtask> wechatAgainInfo = new ArrayList<>();

        for (ServiceSubtask serviceSubtask : serviceSubtaskList) {
            //无需随访人次
@@ -2698,8 +3041,97 @@
                if (serviceSubtask.getSendstate() != null && serviceSubtask.getExcep().equals("1")) {
                    serviceSubtaskStatistic.setAbnormal(serviceSubtaskStatistic.getAbnormal() + 1L);
                }
            }//二次出院随访
            else if (serviceSubtask.getVisitCount() != null && serviceSubtask.getVisitCount() > 1) {
            }
            //随访情况
            if (serviceSubtask.getTaskSituation() != null && serviceSubtask.getTaskSituation() == 1) {
                serviceSubtaskStatistic.setTaskSituation1(serviceSubtaskStatistic.getTaskSituation1() + 1);
            }
            if (serviceSubtask.getTaskSituation() != null && serviceSubtask.getTaskSituation() == 2) {
                serviceSubtaskStatistic.setTaskSituation2(serviceSubtaskStatistic.getTaskSituation2() + 1);
            }
            if (serviceSubtask.getTaskSituation() != null && serviceSubtask.getTaskSituation() == 3) {
                serviceSubtaskStatistic.setTaskSituation3(serviceSubtaskStatistic.getTaskSituation3() + 1);
            }
            if (serviceSubtask.getTaskSituation() != null && serviceSubtask.getTaskSituation() == 4) {
                serviceSubtaskStatistic.setTaskSituation4(serviceSubtaskStatistic.getTaskSituation4() + 1);
            }
            if (serviceSubtask.getTaskSituation() != null && serviceSubtask.getTaskSituation() == 5) {
                serviceSubtaskStatistic.setTaskSituation5(serviceSubtaskStatistic.getTaskSituation5() + 1);
            }
            if (serviceSubtask.getTaskSituation() != null && serviceSubtask.getTaskSituation() == 7) {
                serviceSubtaskStatistic.setTaskSituation6(serviceSubtaskStatistic.getTaskSituation6() + 1);
            }
        }
        serviceSubtaskStatistic.setFilterCountList(filterServiceSubtasks);
        //记录首次应随访详情
        serviceSubtaskStatistic.setNeedFollowUpInfo(needFollowUpInfo);
        //记录首次待随访详情
        serviceSubtaskStatistic.setPendingFollowUpInfo(pendingFollowUpInfo);
        //记录首次随访成功详情
        serviceSubtaskStatistic.setFollowUpSuccessInfo(followUpSuccessInfo);
        //记录首次随访失败详情
        serviceSubtaskStatistic.setFollowUpFailInfo(followUpFailInfo);
        //记录首次随访人工详情
        serviceSubtaskStatistic.setManualInfo(manualInfo);
        //记录首次随访短信详情
        serviceSubtaskStatistic.setSmsInfo(smsInfo);
        //记录首次随访微信详情
        serviceSubtaskStatistic.setWechatInfo(wechatInfo);
        return serviceSubtaskStatistic;
    }

    /**
     * 再次随访统计
     * @param serviceSubtaskList
     * @param followUpCountStyle
     * @return
     */
    private ServiceSubtaskStatistic getStatisticAgain(List<ServiceSubtask> serviceSubtaskList, String followUpCountStyle) {
        ServiceSubtaskStatistic serviceSubtaskStatistic = new ServiceSubtaskStatistic();
        //格式化为两位小数的百分比
        DecimalFormat percentFormat = new DecimalFormat("##.##%");
        serviceSubtaskStatistic.setDeptname(serviceSubtaskList.get(0).getDeptname());
        serviceSubtaskStatistic.setDeptcode(serviceSubtaskList.get(0).getDeptcode());
        serviceSubtaskStatistic.setLeavehospitaldistrictname(serviceSubtaskList.get(0).getLeavehospitaldistrictname());
        serviceSubtaskStatistic.setLeavehospitaldistrictcode(serviceSubtaskList.get(0).getLeavehospitaldistrictcode());
        serviceSubtaskStatistic.setDrcode(serviceSubtaskList.get(0).getDrcode());
        serviceSubtaskStatistic.setDrname(serviceSubtaskList.get(0).getDrname());
        //出院人次
        serviceSubtaskStatistic.setDischargeCount(serviceSubtaskList.size());
        //记录过滤患者详情
        List<ServiceSubtask> filterServiceSubtasks = new ArrayList<>();

        //记录再次应随访详情
        List<ServiceSubtask> needFollowUpAgainInfo = new ArrayList<>();
        //记录再次待随访详情
        List<ServiceSubtask> pendingFollowUpAgainInfo = new ArrayList<>();
        //记录再次随访成功详情
        List<ServiceSubtask> followUpSuccessAgainInfo = new ArrayList<>();
        //记录再次随访失败详情
        List<ServiceSubtask> followUpFailAgainInfo = new ArrayList<>();
        //记录再次随访人工详情
        List<ServiceSubtask> manualAgainInfo = new ArrayList<>();
        //记录再次随访短信详情
        List<ServiceSubtask> smsAgainInfo = new ArrayList<>();
        //记录再次随访微信详情
        List<ServiceSubtask> wechatAgainInfo = new ArrayList<>();

        for (ServiceSubtask serviceSubtask : serviceSubtaskList) {
            //无需随访人次
            if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate() == 4) {
                serviceSubtaskStatistic.setNonFollowUp(serviceSubtaskStatistic.getNonFollowUp() + 1L);
                if (serviceSubtask.getTaskSituation() != null && serviceSubtask.getTaskSituation() == 6) {
                    serviceSubtaskStatistic.setFilterCount(serviceSubtaskStatistic.getFilterCount() + 1L);
                    filterServiceSubtasks.add(serviceSubtask);
                }
            }
            //应随访人次
            if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate() != 4) {
                serviceSubtaskStatistic.setFollowUpNeeded(serviceSubtaskStatistic.getFollowUpNeeded() + 1L);
            }

            //再次出院随访
            if (serviceSubtask.getVisitCount() != null && serviceSubtask.getVisitCount() > 1) {
                //再次应随访
                if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate() != 4) {
                    serviceSubtaskStatistic.setNeedFollowUpAgain(serviceSubtaskStatistic.getNeedFollowUpAgain() + 1L);
@@ -2793,20 +3225,6 @@
            }
        }
        serviceSubtaskStatistic.setFilterCountList(filterServiceSubtasks);
        //记录首次应随访详情
        serviceSubtaskStatistic.setNeedFollowUpInfo(needFollowUpInfo);
        //记录首次待随访详情
        serviceSubtaskStatistic.setPendingFollowUpInfo(pendingFollowUpInfo);
        //记录首次随访成功详情
        serviceSubtaskStatistic.setFollowUpSuccessInfo(followUpSuccessInfo);
        //记录首次随访失败详情
        serviceSubtaskStatistic.setFollowUpFailInfo(followUpFailInfo);
        //记录首次随访人工详情
        serviceSubtaskStatistic.setManualInfo(manualInfo);
        //记录首次随访短信详情
        serviceSubtaskStatistic.setSmsInfo(smsInfo);
        //记录首次随访微信详情
        serviceSubtaskStatistic.setWechatInfo(wechatInfo);
        //记录再次应随访详情
        serviceSubtaskStatistic.setNeedFollowUpAgainInfo(needFollowUpAgainInfo);
        //记录再次待随访详情
@@ -2823,6 +3241,7 @@
        serviceSubtaskStatistic.setWechatAgainInfo(wechatAgainInfo);
        return serviceSubtaskStatistic;
    }


    private ServiceSubtaskStatistic getStatisticJoy(List<ServiceSubtask> serviceSubtaskList, List<ServiceSubtaskCount> joySubCount) {
        ServiceSubtaskStatistic serviceSubtaskStatistic = new ServiceSubtaskStatistic();
@@ -2867,7 +3286,7 @@
                if (serviceSubtask.getSendstate() != null && (serviceSubtask.getSendstate() == 6)) {
                    serviceSubtaskStatistic.setFollowUpSuccess(serviceSubtaskStatistic.getFollowUpSuccess() + 1L);
                }
                if (serviceSubtask.getSendstate() != null &&  (serviceSubtask.getSendstate() == 5 || serviceSubtask.getSendstate() == 7)) {
                if (serviceSubtask.getSendstate() != null && (serviceSubtask.getSendstate() == 5 || serviceSubtask.getSendstate() == 7)) {
                    serviceSubtaskStatistic.setFollowUpFail(serviceSubtaskStatistic.getFollowUpFail() + 1L);
                }
                if (serviceSubtaskStatistic.getNeedFollowUp() > 0) {
@@ -2985,7 +3404,7 @@
                if (serviceSubtask.getSendstate() != null && (serviceSubtask.getSendstate() == 6)) {
                    serviceSubtaskStatistic.setFollowUpSuccess(serviceSubtaskStatistic.getFollowUpSuccess() + 1L);
                }
                if (serviceSubtask.getSendstate() != null &&  (serviceSubtask.getSendstate() == 5 || serviceSubtask.getSendstate() == 7)) {
                if (serviceSubtask.getSendstate() != null && (serviceSubtask.getSendstate() == 5 || serviceSubtask.getSendstate() == 7)) {
                    serviceSubtaskStatistic.setFollowUpFail(serviceSubtaskStatistic.getFollowUpFail() + 1L);
                }
                if (serviceSubtaskStatistic.getNeedFollowUp() > 0) {
@@ -3074,7 +3493,7 @@
        serviceSubtaskDetail.setAssigntime(System.currentTimeMillis());
        serviceSubtaskDetail.setStarttime(System.currentTimeMillis());
        serviceSubtaskDetail.setAnswertime(System.currentTimeMillis());
        serviceSubtaskDetail.setCategoryid(ivrTaskTemplateScriptVO.getAssortid());
        serviceSubtaskDetail.setCategoryid(ivrTaskTemplateScriptVO.getScriptAssortid());
        serviceSubtaskDetail.setAsrtext("无应答");
        if (StringUtils.isNotEmpty(phoneCallReqYQVO.getAsrtext()))
            serviceSubtaskDetail.setAsrtext(phoneCallReqYQVO.getAsrtext());
@@ -3089,11 +3508,13 @@
        serviceSubtaskDetail.setTargetoptions(ivrTaskTemplateScriptVO.getTargetOptions());
        serviceSubtaskDetail.setExtemplateText(ivrTaskTemplateScriptVO.getExtemplateText());
        serviceSubtaskDetail.setScriptid(ivrTaskTemplateScriptVO.getId());
        serviceSubtaskDetail.setLibTemplateid(serviceSubtask.getLibtemplateid() != null ? serviceSubtask.getLibtemplateid().intValue() : null);

        int i = 1;
        for (IvrTaskTemplateTargetoption ivrTaskTemplateTargetoption : ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList()) {
            if (ivrTaskTemplateTargetoption.getIsUserOperation() == 1) {
                serviceSubtaskDetail.setMatchedtext(ivrTaskTemplateTargetoption.getTargetvalue());
                serviceSubtaskDetail.setScore(ivrTaskTemplateTargetoption.getScore() != null ? ivrTaskTemplateTargetoption.getScore().toString() : "0");
            }
            serviceSubtaskDetail.setTargetvalue(StringUtils.isEmpty(serviceSubtaskDetail.getTargetvalue()) ? ivrTaskTemplateTargetoption.getTargetvalue() : serviceSubtaskDetail.getTargetvalue() + "&" + ivrTaskTemplateTargetoption.getTargetvalue());
        }
@@ -3424,6 +3845,7 @@
            }
        }

        //尽管失败，这里也将当前发送方式继续设置成“电话”，sendstate设置成3；因为ryTask里的补偿的定时任务运行时，会找到这条subtask，并进行处理
        serviceSubtask.setCurrentPreachform(preachform);
        serviceSubtask.setSendstate(3L);
        //如果等于9，则说明电话正常结束了
@@ -3584,7 +4006,7 @@
        }).collect(Collectors.toList());
    }

    public Map<String, Object> getCurrentUserServiceSubtaskCount(ServiceSubtaskEntity entity){
    public Map<String, Object> getCurrentUserServiceSubtaskCount(ServiceSubtaskEntity entity) {
        return serviceSubtaskMapper.getCurrentUserServiceSubtaskCount(entity);
    }
}