代码提交

liusheng

2024-11-08 048db32d9a965f1ef398a8aa02a012e9b968a6b1

 smartor/src/main/java/com/smartor/service/impl/ServiceSubtaskServiceImpl.java

@@ -154,6 +154,7 @@
                patTaskRelevance.setFinishtime(serviceSubtask1.getFinishtime());
                patTaskRelevance.setSfzh(serviceSubtask1.getSfzh());
                patTaskRelevance.setPhone(serviceSubtask1.getPhone());
                patTaskRelevance.setTelcode(serviceSubtask1.getPhone());
                patTaskRelevance.setAddr(serviceSubtask1.getAddr());
                patTaskRelevance.setDiagname(serviceSubtask1.getDiagname());
                patTaskRelevance.setPatid(serviceSubtask1.getPatid());
@@ -176,6 +177,7 @@
                patTaskRelevance.setAge(serviceSubtask1.getAge());
                patTaskRelevance.setSfzh(serviceSubtask1.getSfzh());
                patTaskRelevance.setPhone(serviceSubtask1.getPhone());
                patTaskRelevance.setTelcode(serviceSubtask1.getPhone());
                patTaskRelevance.setFinishtime(serviceSubtask1.getFinishtime());
                patTaskRelevance.setAddr(serviceSubtask1.getAddr());
                patTaskRelevance.setDeptName(serviceSubtask1.getDeptname());
@@ -368,7 +370,7 @@
                    serviceSubtask.setSendname(patTaskRelevance.getName());
                    serviceSubtask.setAge(patTaskRelevance.getAge());
                    serviceSubtask.setSfzh(patTaskRelevance.getSfzh());
                    serviceSubtask.setPhone(patTaskRelevance.getPhone());
                    serviceSubtask.setPhone(patTaskRelevance.getTelcode());
                    serviceSubtask.setAddr(patTaskRelevance.getAddr());
                    serviceSubtask.setPatid(patTaskRelevance.getPatid());
                    serviceSubtask.setOpenid(patTaskRelevance.getOpenid());
@@ -702,9 +704,12 @@
            return phoneCallBackYQVO;
        }
        //获取放音是否结束
        boolean isPlayEventOver = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "PlayEventCallbackPlaystop");
        if (!isPlayEventOver) {
            return phoneCallBackYQVO;
        Object isPlayEventOverObj = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "PlayEventCallbackPlaystop");
        if (ObjectUtils.isNotEmpty(isPlayEventOverObj)) {
            Boolean isPlayEventOver = (Boolean) isPlayEventOverObj;
            if (!isPlayEventOver) {
                return phoneCallBackYQVO;
            }
        }

        //通过子任务ID获取到模板信息
@@ -764,7 +769,7 @@
                serviceSubtask.setFinishtime(new Date());
                serviceSubtaskMapper.updateServiceSubtask(serviceSubtask);
                Map<String, String> map = delRedisValue(null, id.toString());
                redisCache.setCacheObject(map.get("cacheName"), map.get("val"));
                if (ObjectUtils.isNotEmpty(map)) redisCache.setCacheObject(map.get("cacheName"), map.get("val"));
                redisCache.deleteObject(serviceSubtask.getId() + "-" + serviceSubtask.getPhone());
                redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "SCORE");
                redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "PlayEventCallbackPlaystop");
@@ -817,7 +822,15 @@
                        //在redis中保存一下结束语，在调用挂电话的方法时删除
                        ServiceTask serviceTask = serviceTaskService.selectServiceTaskByTaskid(serviceSubtask.getTaskid());
                        redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "- jsy", serviceTask.getJsy(), 120, TimeUnit.MINUTES);
                        phoneCallBackYQVO.setValue(phoneCallBackYQVO.getCommonValue() + serviceTask.getJsy());
                        phoneCallBackYQVO.setType("text");
                        phoneCallBackYQVO.setValue(phoneCallBackYQVO.getCommonValue() + les.getSwitchText());
                        //将结果写进detail表
                        ServiceSubTaskDetailReq serviceSubTaskDetailReq = new ServiceSubTaskDetailReq();
                        List<ServiceSubtaskDetail> serviceSubtaskDetailList = new ArrayList<>();
                        ivrTaskTemplateScriptVO.setExtemplateText(les.getSwitchText());
                        serviceSubtaskDetailList.add(getServiceSubtaskDetail(phoneCallReqYQVO, ivrTaskTemplateScriptVO, serviceSubtask, ivrTaskTemplate));
                        serviceSubTaskDetailReq.setServiceSubtaskDetailList(serviceSubtaskDetailList);
                        saveQuestionAnswerPhone(serviceSubTaskDetailReq);
                        return phoneCallBackYQVO;
                    }
                }
@@ -859,6 +872,20 @@
                        serviceSubtaskDetailList.add(getServiceSubtaskDetail(phoneCallReqYQVO, ivrTaskTemplateScriptVO, serviceSubtask, ivrTaskTemplate));
                        serviceSubTaskDetailReq.setServiceSubtaskDetailList(serviceSubtaskDetailList);
                        saveQuestionAnswerPhone(serviceSubTaskDetailReq);
                        //判断一下，这个选项结果是不是还有继续问下去的必要，例如选项结果是别人不想继续回答问题，就要结束掉
                        if (ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(j).getIsEnd() == 1) {
                            redisCache.deleteObject(serviceSubtask.getId() + "-" + serviceSubtask.getPhone());
                            redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "SCORE");
                            redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "PlayEventCallbackPlaystop");
                            redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "noVoice");
                            //在redis中保存一下结束语，在调用挂电话的方法时删除
                            ServiceTask serviceTask = serviceTaskService.selectServiceTaskByTaskid(serviceSubtask.getTaskid());
                            redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "- jsy", serviceTask.getJsy(), 120, TimeUnit.MINUTES);
                            phoneCallBackYQVO.setType("text");
                            phoneCallBackYQVO.setValue(phoneCallBackYQVO.getCommonValue() + serviceTask.getJsy());
                            return phoneCallBackYQVO;
                        }

                        flag = 1;
                        //将当前前的播报状态删除，给下一题让位
                        redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "PlayEventCallbackPlaystop");
@@ -899,7 +926,9 @@
                            phoneCallBackYQVO.setType("text");
                            phoneCallBackYQVO.setSilent_interval(ivrTaskTemplate.getSilencetime().intValue());
                            //更新一下分数
                            double score = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "SCORE");
                            double score = 0.0;
                            Object scoreObj = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "SCORE");
                            if (ObjectUtils.isNotEmpty(scoreObj)) score = (double) scoreObj;
                            serviceSubtask.setScore(BigDecimal.valueOf(score));
                            serviceSubtask.setFinishtime(new Date());
                            serviceSubtaskMapper.updateServiceSubtask(serviceSubtask);
@@ -907,7 +936,9 @@
                            phoneCallBackYQVO.setValue(phoneCallBackYQVO.getCommonValue() + serviceTask1.getJsy());
                            Long id = serviceSubtask.getId();
                            Map<String, String> map = delRedisValue(null, id.toString());
                            redisCache.setCacheObject(map.get("cacheName"), map.get("val"));
                            log.error("map的值为：{}", map);
                            if (ObjectUtils.isNotEmpty(map))
                                redisCache.setCacheObject(map.get("cacheName"), map.get("val"));
                            redisCache.deleteObject(serviceSubtask.getId() + "-" + serviceSubtask.getPhone());
                            redisCache.deleteObject(phoneCallReqYQVO.getTaskid().trim() + "&&" + "mate" + "&&" + phoneCallReqYQVO.getUuid());
                            redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "SCORE");
@@ -932,7 +963,9 @@
                }
                //都没有匹配到
                if (StringUtils.isEmpty(phoneCallBackYQVO.getValue())) {
                    Integer count = redisCache.getCacheObject(phoneCallReqYQVO.getTaskid().trim() + "&&" + "mate" + "&&" + phoneCallReqYQVO.getUuid());
                    Integer count = null;
                    Object countObj = redisCache.getCacheObject(phoneCallReqYQVO.getTaskid().trim() + "&&" + "mate" + "&&" + phoneCallReqYQVO.getUuid());
                    if (ObjectUtils.isNotEmpty(countObj)) count = (Integer) countObj;
                    if (count != null && count >= ivrTaskTemplate.getMateNum()) {
                        //如果count已经大于或等于没有匹配次数
                        if (ivrTaskTemplateScriptVO.getBranchFlag().equals("0") && ivrTaskTemplateScriptVO.getNextScriptno() == null || ivrTaskTemplateScriptVO.getBranchFlag().equals("0") && ivrTaskTemplateScriptVO.getNextScriptno() == 0 || ivrTaskTemplateScriptVO.getBranchFlag().equals("1") && ivrTaskTemplateScriptVO.getNextScriptno() == null || ivrTaskTemplateScriptVO.getBranchFlag().equals("1") && ivrTaskTemplateScriptVO.getNextScriptno() == 0) {
@@ -945,7 +978,9 @@
                            else phoneCallBackYQVO.setValue(phoneCallBackYQVO.getCommonValue() + serviceTask1.getJsy());

                            //更新一下分数
                            double score = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "SCORE");
                            Double score = null;
                            Object scoreObj = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "SCORE");
                            if (ObjectUtils.isNotEmpty(scoreObj)) score = (Double) scoreObj;
                            serviceSubtask.setScore(BigDecimal.valueOf(score));
                            serviceSubtask.setFinishtime(new Date());
                            serviceSubtaskMapper.updateServiceSubtask(serviceSubtask);
@@ -972,7 +1007,9 @@
                                    redisCache.setCacheObject(phoneCallReqYQVO.getTaskid().trim() + "-" + phoneCallReqYQVO.getPhone().trim(), script.getId().toString(), 120, TimeUnit.MINUTES);

                                    //更新一下分数
                                    double score = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "SCORE");
                                    Double score = null;
                                    Object scoreObj = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "SCORE");
                                    if (ObjectUtils.isNotEmpty(scoreObj)) score = (Double) scoreObj;
                                    score = BigDecimal.valueOf(score).add(script.getScore()).doubleValue();

                                    redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "SCORE", score, 120, TimeUnit.MINUTES);
@@ -1012,7 +1049,9 @@
                            redisCache.setCacheObject(serviceSubtask.getId() + "-" + serviceSubtask.getPhone(), ivrTaskTemplateScript1.getId().toString());

                            //更新一下分数
                            double score = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "SCORE");
                            Double score = null;
                            Object scoreObj = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "SCORE");
                            if (ObjectUtils.isNotEmpty(scoreObj)) score = (Double) scoreObj;
                            score = BigDecimal.valueOf(score).add(ivrTaskTemplateScriptVO.getScore()).doubleValue();
                            redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "SCORE", score, 120, TimeUnit.MINUTES);

@@ -1026,7 +1065,9 @@
                    phoneCallBackYQVO.setValue(phoneCallBackYQVO.getCommonValue() + serviceTask1.getJsy());

                    //更新一下分数
                    double score = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "SCORE");
                    Double score = null;
                    Object scoreObj = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "SCORE");
                    if (ObjectUtils.isNotEmpty(scoreObj)) score = (Double) scoreObj;
                    serviceSubtask.setScore(BigDecimal.valueOf(score));
                    serviceSubtask.setFinishtime(new Date());
                    serviceSubtaskMapper.updateServiceSubtask(serviceSubtask);
@@ -1054,9 +1095,9 @@
                scriptContent = scriptContent.replace(key, StringUtils.isNotEmpty(map.get(key)) ? map.get(key) : "");
            }
        }
        scriptContent.replace("${name}", StringUtils.isNotEmpty(serviceSubtask.getName()) ? serviceSubtask.getName() : "");
        scriptContent.replace("${dzz}", StringUtils.isNotEmpty(serviceSubtask.getPlaceOfResidence()) ? serviceSubtask.getPlaceOfResidence() : "");
        scriptContent.replace("${phone}", StringUtils.isNotEmpty(serviceSubtask.getTelcode()) ? serviceSubtask.getTelcode() : "");
        scriptContent = scriptContent.replace("${name}", StringUtils.isNotEmpty(serviceSubtask.getSendname()) ? serviceSubtask.getSendname() : "");
        scriptContent = scriptContent.replace("${dzz}", StringUtils.isNotEmpty(serviceSubtask.getAddr()) ? serviceSubtask.getAddr() : "");
        scriptContent = scriptContent.replace("${phone}", StringUtils.isNotEmpty(serviceSubtask.getTelcode()) ? serviceSubtask.getTelcode() : "");

        return scriptContent;
    }
@@ -1125,7 +1166,7 @@
        //  cache-0为立即发起的,其它的先推迟
        if (!StringUtils.isEmpty(value0)) {
            pullTaskVOList = getPullTaskList(value0, "cache-0");
            //将cache-0的数据，转移不对劲cache-00中
            //将cache-0的数据，转移到cache-00中
            redisCache.deleteObject("cache-00");
            String cache00 = redisCache.getCacheObject("cache-00");
            if (!StringUtils.isEmpty(cache00))
@@ -1200,7 +1241,8 @@
                pullTaskVO.setSections(LocalTime.now().format(DateTimeFormatter.ofPattern("hh:mm")) + "-" + LocalTime.now().plusMinutes(1).format(DateTimeFormatter.ofPattern("hh:mm")));
                pullTaskVO.setPhones(serviceSubtask.getPhone());
                pullTaskVO.setPrologue(kcb);
                pullTaskVO.setDisplayNo("85129866");
                if (cacheName.equals("cache-0")) pullTaskVO.setDisplayNo("2");
                else pullTaskVO.setDisplayNo("2");
                pullTaskVOList.add(pullTaskVO);
                redisCache.setCacheObject(subId.trim() + "-" + serviceSubtask.getPhone().trim(), ivrTaskTemplateScript.getId().toString());
//                redisCache.setCacheObject(subId.trim() + "-" + serviceSubtask.getPhone().trim() + "-firstSort", 1, 120, TimeUnit.MINUTES);
@@ -1527,7 +1569,6 @@
        return null;
    }


    private ServiceSubtaskDetail getServiceSubtaskDetail(PhoneCallReqYQVO phoneCallReqYQVO, IvrTaskTemplateScriptVO ivrTaskTemplateScriptVO, ServiceSubtask serviceSubtask, IvrTaskTemplate ivrTaskTemplate) {
        ServiceSubtaskDetail serviceSubtaskDetail = new ServiceSubtaskDetail();
        serviceSubtaskDetail.setSubId(Long.valueOf(phoneCallReqYQVO.getTaskid()));
@@ -1547,8 +1588,10 @@
        serviceSubtaskDetail.setTemplateid(ivrTaskTemplate.getId().toString());
        serviceSubtaskDetail.setTemplatequestionnum(ivrTaskTemplateScriptVO.getId());
        serviceSubtaskDetail.setQuestiontext(ivrTaskTemplateScriptVO.getScriptContent());
        serviceSubtaskDetail.setQuestionvoice(phoneCallReqYQVO.getRecordpath());
        serviceSubtaskDetail.setCategoryname(ivrTaskTemplateScriptVO.getScriptType());
        serviceSubtaskDetail.setTargetoptions(ivrTaskTemplateScriptVO.getTargetOptions());
        serviceSubtaskDetail.setExtemplateText(ivrTaskTemplateScriptVO.getExtemplateText());

        int i = 1;
        for (IvrTaskTemplateTargetoption ivrTaskTemplateTargetoption : ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList()) {