liusheng
2024-05-10 bb60b5747d5f4b85655a541d4990ec7464497b1b
smartor/src/main/java/com/smartor/service/impl/IvrTaskSingleServiceImpl.java
@@ -4,6 +4,8 @@
import com.fasterxml.jackson.core.JsonProcessingException;
import com.fasterxml.jackson.databind.ObjectMapper;
import com.google.gson.Gson;
import com.ruoyi.common.core.domain.entity.SysUser;
import com.ruoyi.common.core.domain.model.LoginUser;
import com.ruoyi.common.core.redis.RedisCache;
import com.ruoyi.common.exception.base.BaseException;
import com.ruoyi.common.utils.DateUtils;
@@ -49,6 +51,12 @@
    private IvrLibaTemplateTargetoptionMapper ivrLibaScriptTargetoptionMapper;
    @Autowired
    private IvrLibaTemplateScriptMapper ivrLibaTemplateScriptMapper;
    @Autowired
    private IvrTaskVisitResultMapper ivrTaskVisitResultMapper;
    @Autowired
    private RedisCache redisCache;
    @Autowired
@@ -56,13 +64,6 @@
    @Autowired
    private RabbitTemplate rabbitTemplate;
    @Autowired
    private PatMedOuthospMapper patMedOuthospMapper;
    @Autowired
    private PatMedInhospMapper patMedInhospMapper;
    /**
@@ -135,7 +136,7 @@
                patTaskRelevance.setPhone(ivrTaskcall1.getPhone());
                patTaskRelevance.setAddr(ivrTaskcall1.getAddr());
                patTaskRelevance.setDeptName(ivrTaskcall1.getDeptname());
                patTaskRelevance.setBedNo(ivrTaskcall1.getBadNo());
                patTaskRelevance.setBedNo(ivrTaskcall1.getBedNo());
                patTaskRelevance.setDiagname(ivrTaskcall1.getDiagname());
                patTaskRelevances.add(patTaskRelevance);
            }
@@ -206,7 +207,7 @@
        if (ivrTaskcallVO.getIsoperation() != null && ivrTaskcallVO.getIsoperation() == 1) {
            //往任务表中,新增任务
            IvrTask ivrTask = DtoConversionUtils.sourceToTarget(ivrTaskcallVO, IvrTask.class);
            Integer taskId = ivrTaskService.insertIvrTask(ivrTask);
            ivrTaskService.insertIvrTask(ivrTask);
            ivrTaskcallVO.setTaskid(ivrTask.getTaskid().longValue());
            //新增
@@ -220,7 +221,7 @@
                    ivrTaskcall.setPhone(patTaskRelevance.getPhone());
                    ivrTaskcall.setAddr(patTaskRelevance.getAddr());
                    ivrTaskcall.setCreateTime(DateUtils.getNowDate());
                    ivrTaskcall.setTextParam(new Gson().toJson(ivrTaskcallVO.getTextParam()));
                    ivrTaskcall.setTextParam(new Gson().toJson(patTaskRelevance.getTextParam()));
                    if (CollectionUtils.isNotEmpty(ivrTaskcallVO.getSendTimeslot())) {
                        ivrTaskcall.setSendTimeSlot(ivrTaskcallVO.getSendTimeslot().toString());
                    }
@@ -270,7 +271,7 @@
    @Override
    public int heTaskSend(IvrTaskSingleVO ivrTaskcallVO) {
        //判断任务是否是立即发送
        if (ivrTaskcallVO.getSendType().equals("2") && ivrTaskcallVO.getSendstate() == 1) {
        if (ivrTaskcallVO.getSendType().equals("2")) {
            IvrTaskcallMQ ivrTaskcallMQ = new IvrTaskcallMQ();
            ivrTaskcallMQ.setTaskid(ivrTaskcallVO.getTaskid());
            ivrTaskcallMQ.setSendType("1");
@@ -284,7 +285,7 @@
                message.getMessageProperties().setHeader("x-delay", 0);
                return message;
            });
        } else if (ivrTaskcallVO.getSendType().equals("1") && ivrTaskcallVO.getSendstate() == 1) {
        } else if (ivrTaskcallVO.getSendType().equals("1")) {
            //时间段发送
            if (CollectionUtils.isNotEmpty(ivrTaskcallVO.getSendTimeslot())) {
                for (TaskSendTimeVO taskSendTimeVO : ivrTaskcallVO.getSendTimeslot()) {
@@ -319,6 +320,11 @@
                        return message;
                    });
                }
                //将任务状态修改成执行中
                IvrTask ivrTask = new IvrTask();
                ivrTask.setTaskid(ivrTaskcallVO.getTaskid());
                ivrTask.setSendState("2");
                ivrTaskService.updateIvrTask(ivrTask);
            }
        }
@@ -326,117 +332,153 @@
    }
    @Override
    public void phoneCallBack(PhoneCallBackVO phoneCallBackVO) {phoneCallBackVO.setTextResult(phoneCallBackVO.getTextResult().substring(0, phoneCallBackVO.getTextResult().length() - 1));
    public void phoneCallBack(PhoneCallBackVO phoneCallBackVO) {
        synchronized (new IvrTaskSingleServiceImpl()) {
            phoneCallBackVO.setTextResult(phoneCallBackVO.getTextResult().substring(0, phoneCallBackVO.getTextResult().length() - 1));
            SimpleDateFormat simpleDateFormat1 = new SimpleDateFormat("YYYY-MM-dd HH:mm:ss");
        //获取数据
        Boolean aBoolean = redisCache.hasKey(phoneCallBackVO.getUuid());
        if (!aBoolean) {
            throw new BaseException("该uuid不存在");
        }
        Integer hangupValue = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "hangup");
        PhoneUtils phoneUtils = new PhoneUtils();
        if (hangupValue != null && hangupValue == 1) {
            log.info("电话要挂断了");
            //hangupValue == 1  随访结束,直接可以挂电话
            phoneUtils.hangup(null, null, null, null, null, null, null, phoneCallBackVO.getUuid());
            log.info("电话挂断----------------------------");
            return;
        }
        Map<String, Object> map = redisCache.getCacheObject(phoneCallBackVO.getUuid());
        IvrTaskSingle ivrTaskcall = (IvrTaskSingle) map.get("ivrTaskcall");
        List<IvrLibaTemplateScriptVO> ivrLibaTemplateScriptVOs = (List<IvrLibaTemplateScriptVO>) map.get("ivrLibaTemplateScriptVO");
        //将uuid更新到数据库中
        ivrTaskcall.setSenduuid(phoneCallBackVO.getUuid());
        ivrTaskSingleMapper.updateIvrTaskcall(ivrTaskcall);
        //获取模板信息
        IvrLibaTemplateVO ivrLibaTemplateVO = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "ivrLibaTemplateVO");
        //语音识别结果上报接口: 3
        Integer noVoice = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "noVoice");
        QuestionMessage returnQues = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "returnQues");
        //将传回的结果放到回复对象中
        returnQues.setContent(phoneCallBackVO.getTextResult());
        IvrLibaTemplateScriptVO nowQuestion = returnQues.getNowQuestion();
        if (StringUtils.isEmpty(returnQues.getContent())) {
            //无回话
            //判断noVoice是否已经到了最大值
            if (noVoice == ivrLibaTemplateVO.getNoVoiceNum().intValue()) {
                //已经问了对应的遍数,就判断是否还有下一题
                if (nowQuestion.getTargetid() == ivrLibaTemplateScriptVOs.size()) {
                    //没有下一题了,就挂断电话,播放结束语
                    redisCache.setCacheObject(phoneCallBackVO.getUuid() + "hangup", 1, 120, TimeUnit.MINUTES);
                    phoneUtils.ttsPlayback(ivrLibaTemplateVO.getRevisitAfter(), phoneCallBackVO.getUuid());
                    return;
                } else {
                    //有下一题
                    redisCache.setCacheObject(phoneCallBackVO.getUuid() + "noVoice", 0, 120, TimeUnit.MINUTES);
                    IvrLibaTemplateScriptVO nextQuestion = getNextQuestion(ivrLibaTemplateScriptVOs, nowQuestion);
                    // 问题,  去调用“tts合成和播放”接口
                    phoneUtils.ttsPlayback(nowQuestion.getQuestionText(), phoneCallBackVO.getUuid());
                }
            } else {
                redisCache.setCacheObject(phoneCallBackVO.getUuid() + "noVoice", noVoice + 1, 120, TimeUnit.MINUTES);
                //调用ivrLibaTemplateScriptVO中的slienceText(静默话术)
                String slienceText = nowQuestion.getSlienceText();
                //静默话术  + 问题,  去调用“tts合成和播放”接口
                phoneUtils.ttsPlayback(slienceText + nowQuestion.getQuestionText(), phoneCallBackVO.getUuid());
            //获取数据
            Boolean aBoolean = redisCache.hasKey(phoneCallBackVO.getUuid());
            if (!aBoolean) {
                throw new BaseException("该uuid不存在");
            }
            Integer hangupValue = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "hangup");
            PhoneUtils phoneUtils = new PhoneUtils();
            if (hangupValue != null && hangupValue == 1) {
                String date = simpleDateFormat1.format(new Date());
                log.info("电话要挂断了: {}", date);
                //hangupValue == 1  随访结束,直接可以挂电话
                phoneUtils.hangup("", "", "", "", "", "", "", phoneCallBackVO.getUuid());
                return;
            }
        } else {
            //有回话,对回答的问题,进行正则匹配(这里只针对选择题,其它题型不行)
            for (int j = 0; j < nowQuestion.getIvrLibaScriptTargetoptionList().size(); j++) {
                //包含
                Matcher matcher = null;
                if (StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex())) {
                    Pattern pattern = Pattern.compile(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex());
                    matcher = pattern.matcher(phoneCallBackVO.getTextResult());
                }
                //不包含
                Matcher matcher2 = null;
                if (StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2())) {
                    Pattern pattern2 = Pattern.compile(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2());
                    matcher2 = pattern2.matcher(phoneCallBackVO.getTextResult());
                }
                log.info("phoneCallBack--Targetregex的值为:{}, phoneCallBack--Targetregex2的值为:{}", nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex(), nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2());
                if (StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex()) && matcher.matches() && StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2()) && matcher2.matches() || StringUtils.isEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex()) && StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2()) && matcher2.matches() || StringUtils.isEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2()) && StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex()) && matcher.matches()) {
                    //说明匹配正确了
                    //这里应该先判断类型,去再修改,设置IsUserOperation是单选题的改法
                    nowQuestion.getIvrLibaScriptTargetoptionList().get(j).setIsUserOperation(true);
                    ivrLibaScriptTargetoptionMapper.updateIvrLibaTemplateTargetoption(nowQuestion.getIvrLibaScriptTargetoptionList().get(j));
            Map<String, Object> map = redisCache.getCacheObject(phoneCallBackVO.getUuid());
            IvrTaskSingle ivrTaskcall = (IvrTaskSingle) map.get("ivrTaskSingle");
            List<IvrLibaTemplateScriptVO> ivrLibaTemplateScriptVOs = (List<IvrLibaTemplateScriptVO>) map.get("ivrLibaTemplateScriptVO");
            //将uuid更新到数据库中
            ivrTaskcall.setSenduuid(phoneCallBackVO.getUuid());
            ivrTaskSingleMapper.updateIvrTaskcall(ivrTaskcall);
                    //将静默置为0
                    redisCache.setCacheObject(phoneCallBackVO.getUuid() + "noVoice", 0, 120, TimeUnit.MINUTES);
                    redisCache.setCacheObject(phoneCallBackVO.getUuid() + "mateNum", 0, 120, TimeUnit.MINUTES);
                    //获取下一题
                    Integer nextQuestion = nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getNextQuestion();
                    for (IvrLibaTemplateScriptVO script : ivrLibaTemplateScriptVOs) {
                        if (script.getTargetid() == nextQuestion) {
                            QuestionMessage questionMessage = new QuestionMessage();
                            questionMessage.setNowQuestion(script);
                            questionMessage.setQuestionList(ivrLibaTemplateScriptVOs);
                            redisCache.setCacheObject(phoneCallBackVO.getUuid() + "returnQues", questionMessage, 120, TimeUnit.MINUTES);
                            phoneUtils.ttsPlayback(script.getQuestionText(), phoneCallBackVO.getUuid());
                            return;
                        } else if (nextQuestion > ivrLibaTemplateScriptVOs.size()) {
                            //没有下一题了,就结束了
                            redisCache.setCacheObject(phoneCallBackVO.getUuid() + "hangup", 1, 120, TimeUnit.MINUTES);
                            phoneUtils.ttsPlayback(ivrLibaTemplateVO.getRevisitAfter(), phoneCallBackVO.getUuid());
                            phoneUtils.hangup(null, null, null, null, null, null, null, phoneCallBackVO.getUuid());
                            return;
                        }
            //获取模板信息
            IvrLibaTemplateVO ivrLibaTemplateVO = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "ivrLibaTemplateVO");
            //语音识别结果上报接口: 3
            Integer noVoice = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "noVoice");
            QuestionMessage returnQues = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "returnQues");
            //将传回的结果放到回复对象中
            returnQues.setContent(phoneCallBackVO.getTextResult());
            IvrLibaTemplateScriptVO nowQuestion = returnQues.getNowQuestion();
            if (StringUtils.isEmpty(returnQues.getContent())) {
                //无回话
                //判断noVoice是否已经到了最大值
                if (noVoice == ivrLibaTemplateVO.getNoVoiceNum().intValue()) {
                    //已经问了对应的遍数,就判断是否还有下一题
                    if (nowQuestion.getTargetid() == ivrLibaTemplateScriptVOs.size()) {
                        //没有下一题了,就挂断电话,播放结束语
                        redisCache.setCacheObject(phoneCallBackVO.getUuid() + "hangup", 1, 120, TimeUnit.MINUTES);
                        phoneUtils.ttsPlayback(ivrLibaTemplateVO.getRevisitAfter(), phoneCallBackVO.getUuid());
                        return;
                    } else {
                        //有下一题
                        redisCache.setCacheObject(phoneCallBackVO.getUuid() + "noVoice", 0, 120, TimeUnit.MINUTES);
                        IvrLibaTemplateScriptVO nextQuestion = getNextQuestion(ivrLibaTemplateScriptVOs, nowQuestion);
                        // 问题,  去调用“tts合成和播放”接口
                        String date = simpleDateFormat1.format(new Date());
                        log.info("去调用tts合成和播放接口: {},uuid为:{}", date, phoneCallBackVO.getUuid());
                        phoneUtils.ttsPlayback(nowQuestion.getQuestionText(), phoneCallBackVO.getUuid());
                    }
                    return;
                } else {
                    redisCache.setCacheObject(phoneCallBackVO.getUuid() + "noVoice", noVoice + 1, 120, TimeUnit.MINUTES);
                    //调用ivrLibaTemplateScriptVO中的slienceText(静默话术)
                    String slienceText = nowQuestion.getSlienceText();
                    //静默话术  + 问题,  去调用“tts合成和播放”接口
                    String date = simpleDateFormat1.format(new Date());
                    log.info("静默话术  + 问题,去调用tts合成和播放接口: {},uuid为:{}", date, phoneCallBackVO.getUuid());
                    phoneUtils.ttsPlayback(slienceText + nowQuestion.getQuestionText(), phoneCallBackVO.getUuid());
                    return;
                }
            } else {
                //isppd用来记录是否匹配到
                Boolean isppd = false;
                //有回话,对回答的问题,进行正则匹配(这里只针对选择题,其它题型不行)
                for (int j = 0; j < nowQuestion.getIvrLibaScriptTargetoptionList().size(); j++) {
                    //包含
                    Matcher matcher = null;
                    if (StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex())) {
                        Pattern pattern = Pattern.compile(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex());
                        matcher = pattern.matcher(phoneCallBackVO.getTextResult());
                    }
                    //不包含
                    Matcher matcher2 = null;
                    if (StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2())) {
                        Pattern pattern2 = Pattern.compile(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2());
                        matcher2 = pattern2.matcher(phoneCallBackVO.getTextResult());
                    }
                    log.error("PCB--getQuestionText问题为:{},UUID:{}", nowQuestion.getQuestionText(), phoneCallBackVO.getUuid());
                    if (StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2()) && matcher2.matches() && StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex()) && matcher.matches() || StringUtils.isEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex()) && StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2()) && matcher2.matches() || StringUtils.isEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2()) && StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex()) && matcher.matches()) {
                        //说明匹配正确了
                        //这里应该先判断类型,去再修改,设置IsUserOperation是单选题的改法
                        nowQuestion.getIvrLibaScriptTargetoptionList().get(j).setIsUserOperation(true);
                        ivrLibaScriptTargetoptionMapper.updateIvrLibaTemplateTargetoption(nowQuestion.getIvrLibaScriptTargetoptionList().get(j));
                        //将静默置为0
                        redisCache.setCacheObject(phoneCallBackVO.getUuid() + "noVoice", 0, 120, TimeUnit.MINUTES);
                        redisCache.setCacheObject(phoneCallBackVO.getUuid() + "mateNum", 0, 120, TimeUnit.MINUTES);
                        //将患者的回签写进表里
                        IvrTaskVisitResult ivrTaskVisitResult = DtoConversionUtils.sourceToTarget(ivrTaskcall, IvrTaskVisitResult.class);
                        ivrTaskVisitResult.setId(null);
                        ivrTaskVisitResult.setQuestion(nowQuestion.getQuestionText());
                        ivrTaskVisitResult.setPatientAnswer(phoneCallBackVO.getTextResult());
                        ivrTaskVisitResult.setCreateTime(new Date());
                        ivrTaskVisitResult.setOptionResult(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetvalue());
                        ivrTaskVisitResultMapper.insertIvrTaskVisitResult(ivrTaskVisitResult);
                        //将匹配到的标识改成true
                        isppd = true;
                        //获取下一题
                        Integer nextQuestion = nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getNextQuestion();
                        for (IvrLibaTemplateScriptVO script : ivrLibaTemplateScriptVOs) {
                            if (script.getTargetid() == nextQuestion) {
                                QuestionMessage questionMessage = new QuestionMessage();
                                questionMessage.setNowQuestion(script);
                                questionMessage.setQuestionList(ivrLibaTemplateScriptVOs);
                                redisCache.setCacheObject(phoneCallBackVO.getUuid() + "returnQues", questionMessage, 120, TimeUnit.MINUTES);
                                phoneUtils.ttsPlayback(script.getQuestionText(), phoneCallBackVO.getUuid());
                                return;
                            } else if (nextQuestion > ivrLibaTemplateScriptVOs.size()) {
                                //没有下一题了,就结束了
                                String date = simpleDateFormat1.format(new Date());
                                log.error("没有下一题了,就结束了: {},uuid为:{}", date, phoneCallBackVO.getUuid());
                                redisCache.setCacheObject(phoneCallBackVO.getUuid() + "hangup", 1, 120, TimeUnit.MINUTES);
                                phoneUtils.ttsPlayback(ivrLibaTemplateVO.getRevisitAfter(), phoneCallBackVO.getUuid());
                                try {
                                    Thread.sleep(3000);
                                } catch (InterruptedException e) {
                                    e.printStackTrace();
                                }
                                phoneUtils.hangup("", "", ivrLibaTemplateVO.getRevisitAfter(), "", "", "", "", phoneCallBackVO.getUuid());
                                return;
                            }
                        }
                        return;
                    } else {
                        //没有匹配上当前option
                        //Targetregex2 为false,表示在Targetregex2中存在  语句中的关键字,这个option就不用再继续匹配了,直接匹配下一个option
                        continue;
                    }
                }
                if (isppd != true) {
                    //没有匹配到
                    Integer mateNum = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "mateNum");
                    if (mateNum == null) mateNum = 0;
                    //无匹配次数去判断是否到最大询问次数,并且所有的选项都匹配完了
                    if (mateNum == ivrLibaTemplateVO.getMateNum().intValue() && j == nowQuestion.getIvrLibaScriptTargetoptionList().size() - 1) {
                    if (mateNum == ivrLibaTemplateVO.getMateNum().intValue()) {
                        //如果下一题为空.则新的数据返回,并加上感谢语
                        if (nowQuestion.getTargetid() < ivrLibaTemplateScriptVOs.size()) {
                            QuestionMessage questionMessage = new QuestionMessage();
@@ -445,68 +487,80 @@
                            questionMessage.setNowQuestion(nextQuestion);
                            redisCache.setCacheObject(phoneCallBackVO.getUuid() + "returnQues", questionMessage, 120, TimeUnit.MINUTES);
                            redisCache.setCacheObject(phoneCallBackVO.getUuid() + "mateNum", 0, 120, TimeUnit.MINUTES);
                            String date = simpleDateFormat1.format(new Date());
                            log.info("如果下一题为空.则新的数据返回,并加上感谢语: {},uuid为:{}", date, phoneCallBackVO.getUuid());
                            phoneUtils.ttsPlayback(nextQuestion.getQuestionText(), phoneCallBackVO.getUuid());
                            return;
                        } else {
                            //就可以挂断电话了
                            String date = simpleDateFormat1.format(new Date());
                            log.info("就可以挂断电话了------: {},uuid为:{}", date, phoneCallBackVO.getUuid());
                            redisCache.setCacheObject(phoneCallBackVO.getUuid() + "hangup", 1, 120, TimeUnit.MINUTES);
                            phoneUtils.ttsPlayback(ivrLibaTemplateVO.getRevisitAfter(), phoneCallBackVO.getUuid());
                            phoneUtils.hangup(null, null, null, null, null, null, null, phoneCallBackVO.getUuid());
                            try {
                                Thread.sleep(3000);
                            } catch (InterruptedException e) {
                                e.printStackTrace();
                            }
                            phoneUtils.hangup("", "", ivrLibaTemplateVO.getRevisitAfter(), "", "", "", "", phoneCallBackVO.getUuid());
                            return;
                        }
                    } else if (mateNum < ivrLibaTemplateVO.getMateNum().intValue() && j == nowQuestion.getIvrLibaScriptTargetoptionList().size() - 1) {
                    } else if (mateNum < ivrLibaTemplateVO.getMateNum().intValue()) {
                        //没有问到规定次数
                        mateNum = mateNum + 1;
                        redisCache.setCacheObject(phoneCallBackVO.getUuid() + "mateNum", mateNum, 120, TimeUnit.MINUTES);
                    }
                }
            }
            //选项匹配完成后,需要再去通过库再进行匹配一次
            String extemplateID = ivrLibaTemplateVO.getSubmoduleID();
            String[] split = extemplateID.split(",");
            List<String> list = Arrays.asList(split);
            List<Long> list1 = new ArrayList<>();
            if (StringUtils.isNotEmpty(extemplateID)) {
                for (String str : list) {
                    list1.add(Long.valueOf(str));
                }
                List<IvrLibaExtemplatescript> ivrLibaExtemplatescripts = ivrLibaExtemplatescriptMapper.queryIvrLibaExtemplatescriptList(list1);
                for (IvrLibaExtemplatescript ivrLibaExtemplatescript : ivrLibaExtemplatescripts) {
                    Matcher matcher = null;
                    if (StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex())) {
                        Pattern pattern = Pattern.compile(ivrLibaExtemplatescript.getSelfRegex());
                        matcher = pattern.matcher(returnQues.getContent());
                //选项匹配完成后,需要再去通过库再进行匹配一次
                String extemplateID = ivrLibaTemplateVO.getSubmoduleID();
                String[] split = extemplateID.split(",");
                List<String> list = Arrays.asList(split);
                List<Long> list1 = new ArrayList<>();
                if (StringUtils.isNotEmpty(extemplateID)) {
                    for (String str : list) {
                        list1.add(Long.valueOf(str));
                    }
                    Matcher matcher2 = null;
                    if (StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex2())) {
                        Pattern pattern2 = Pattern.compile(ivrLibaExtemplatescript.getSelfRegex2());
                        matcher2 = pattern2.matcher(returnQues.getContent());
                    }
                    log.info("++++++++++++++++++++++++++通用库是否为空:selfRegex : {} , selfRegex2 : {}", ivrLibaExtemplatescript.getSelfRegex(), ivrLibaExtemplatescript.getSelfRegex2());
                    if (StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex()) && matcher.matches() && StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex2()) && matcher2.matches() || StringUtils.isEmpty(ivrLibaExtemplatescript.getSelfRegex()) && StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex2()) && matcher2.matches() || StringUtils.isEmpty(ivrLibaExtemplatescript.getSelfRegex2()) && StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex()) && matcher.matches()) {
                        QuestionMessage questionMessage = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "returnQues");
                        IvrLibaTemplateScriptVO ivrLibaTemplateScriptVO = returnQues.getNowQuestion();
                        ivrLibaTemplateScriptVO.setSubmoduleText(ivrLibaExtemplatescript.getSwitchText());
                        ivrLibaTemplateScriptVO.setSubmoduleVoice(ivrLibaExtemplatescript.getSwitchWav());
                        redisCache.setCacheObject(phoneCallBackVO.getUuid() + "returnQues", questionMessage, 120, TimeUnit.MINUTES);
                        if (ivrLibaExtemplatescript.getIsEnd() == 1) {
                            //将问题置空
                            IvrLibaTemplateScriptVO nowQuestion1 = questionMessage.getNowQuestion();
                            nowQuestion1.setQuestionText(null);
                            nowQuestion1.setQuestionVoice(null);
                            questionMessage.setNowQuestion(nowQuestion1);
                            redisCache.setCacheObject(phoneCallBackVO.getUuid() + "returnQues", questionMessage, 120, TimeUnit.MINUTES);
                            redisCache.setCacheObject(phoneCallBackVO.getUuid() + "isOver", 1, 120, TimeUnit.MINUTES);
                    List<IvrLibaExtemplatescript> ivrLibaExtemplatescripts = ivrLibaExtemplatescriptMapper.queryIvrLibaExtemplatescriptList(list1);
                    for (IvrLibaExtemplatescript ivrLibaExtemplatescript : ivrLibaExtemplatescripts) {
                        Matcher matcher = null;
                        if (StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex())) {
                            Pattern pattern = Pattern.compile(ivrLibaExtemplatescript.getSelfRegex());
                            matcher = pattern.matcher(returnQues.getContent());
                        }
                        //调用“15、tts合成和播放, tts_playback”将结果传回
                        phoneUtils.ttsPlayback(nowQuestion.getQuestionText() + ivrLibaTemplateScriptVO.getSubmoduleText(), phoneCallBackVO.getUuid());
                        Matcher matcher2 = null;
                        if (StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex2())) {
                            Pattern pattern2 = Pattern.compile(ivrLibaExtemplatescript.getSelfRegex2());
                            matcher2 = pattern2.matcher(returnQues.getContent());
                        }
                        log.info("++++++++++++++++++++++++++通用库是否为空:selfRegex : {} , selfRegex2 : {}", ivrLibaExtemplatescript.getSelfRegex(), ivrLibaExtemplatescript.getSelfRegex2());
                        if (StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex()) && matcher.matches() && StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex2()) && matcher2.matches() || StringUtils.isEmpty(ivrLibaExtemplatescript.getSelfRegex()) && StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex2()) && matcher2.matches() || StringUtils.isEmpty(ivrLibaExtemplatescript.getSelfRegex2()) && StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex()) && matcher.matches()) {
                            QuestionMessage questionMessage = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "returnQues");
                            IvrLibaTemplateScriptVO ivrLibaTemplateScriptVO = returnQues.getNowQuestion();
                            ivrLibaTemplateScriptVO.setSubmoduleText(ivrLibaExtemplatescript.getSwitchText());
                            ivrLibaTemplateScriptVO.setSubmoduleVoice(ivrLibaExtemplatescript.getSwitchWav());
                            redisCache.setCacheObject(phoneCallBackVO.getUuid() + "returnQues", questionMessage, 120, TimeUnit.MINUTES);
                            if (ivrLibaExtemplatescript.getIsEnd() == 1) {
                                //将问题置空
                                IvrLibaTemplateScriptVO nowQuestion1 = questionMessage.getNowQuestion();
                                nowQuestion1.setQuestionText(null);
                                nowQuestion1.setQuestionVoice(null);
                                questionMessage.setNowQuestion(nowQuestion1);
                                redisCache.setCacheObject(phoneCallBackVO.getUuid() + "returnQues", questionMessage, 120, TimeUnit.MINUTES);
                                redisCache.setCacheObject(phoneCallBackVO.getUuid() + "isOver", 1, 120, TimeUnit.MINUTES);
                            }
                            //调用“15、tts合成和播放, tts_playback”将结果传回
                            String date = simpleDateFormat1.format(new Date());
                            log.info("调用“15、tts合成和播放------: {},uuid为:{}", date, phoneCallBackVO.getUuid());
                            phoneUtils.ttsPlayback(nowQuestion.getQuestionText() + ivrLibaTemplateScriptVO.getSubmoduleText(), phoneCallBackVO.getUuid());
                        }
                        break;
                    }
                    break;
                    String date = simpleDateFormat1.format(new Date());
                    log.info("最后的信息回复-: {},uuid为:{}", date, phoneCallBackVO.getUuid());
                    phoneUtils.ttsPlayback(nowQuestion.getQuestionText(), phoneCallBackVO.getUuid());
                }
                phoneUtils.ttsPlayback(nowQuestion.getQuestionText(), phoneCallBackVO.getUuid());
            }
        }
    }