代码提交

liusheng

2024-05-10 bb60b5747d5f4b85655a541d4990ec7464497b1b

 smartor/src/main/java/com/smartor/service/impl/IvrTaskSingleServiceImpl.java

@@ -4,6 +4,8 @@
import com.fasterxml.jackson.core.JsonProcessingException;
import com.fasterxml.jackson.databind.ObjectMapper;
import com.google.gson.Gson;
import com.ruoyi.common.core.domain.entity.SysUser;
import com.ruoyi.common.core.domain.model.LoginUser;
import com.ruoyi.common.core.redis.RedisCache;
import com.ruoyi.common.exception.base.BaseException;
import com.ruoyi.common.utils.DateUtils;
@@ -49,6 +51,12 @@
    private IvrLibaTemplateTargetoptionMapper ivrLibaScriptTargetoptionMapper;

    @Autowired
    private IvrLibaTemplateScriptMapper ivrLibaTemplateScriptMapper;

    @Autowired
    private IvrTaskVisitResultMapper ivrTaskVisitResultMapper;

    @Autowired
    private RedisCache redisCache;

    @Autowired
@@ -56,13 +64,6 @@

    @Autowired
    private RabbitTemplate rabbitTemplate;


    @Autowired
    private PatMedOuthospMapper patMedOuthospMapper;

    @Autowired
    private PatMedInhospMapper patMedInhospMapper;


    /**
@@ -92,6 +93,9 @@
        //定义患者与单一任务关联表集合
        List<PatTaskRelevance> patTaskRelevances = new ArrayList<>();
        List<IvrTaskSingle> list = selectIvrTaskcallList(ivrTaskcall);
        if (CollectionUtils.isEmpty(list)) {
            new BaseException("该任务不存在");
        }
        //将查出来的数据倒入IvrTaskcallVO中
        IvrTaskSingleVO ivrTaskcallVO2 = DtoConversionUtils.sourceToTarget(list.get(0), IvrTaskSingleVO.class);
        String sendTimeSlot = list.get(0).getSendTimeSlot();
@@ -132,7 +136,7 @@
                patTaskRelevance.setPhone(ivrTaskcall1.getPhone());
                patTaskRelevance.setAddr(ivrTaskcall1.getAddr());
                patTaskRelevance.setDeptName(ivrTaskcall1.getDeptname());
                patTaskRelevance.setBedNo(ivrTaskcall1.getBadNo());
                patTaskRelevance.setBedNo(ivrTaskcall1.getBedNo());
                patTaskRelevance.setDiagname(ivrTaskcall1.getDiagname());
                patTaskRelevances.add(patTaskRelevance);
            }
@@ -203,9 +207,9 @@
        if (ivrTaskcallVO.getIsoperation() != null && ivrTaskcallVO.getIsoperation() == 1) {
            //往任务表中，新增任务
            IvrTask ivrTask = DtoConversionUtils.sourceToTarget(ivrTaskcallVO, IvrTask.class);
            Integer taskId = ivrTaskService.insertIvrTask(ivrTask);
            ivrTaskService.insertIvrTask(ivrTask);

            ivrTaskcallVO.setTaskid(taskId.longValue());
            ivrTaskcallVO.setTaskid(ivrTask.getTaskid().longValue());
            //新增
            if (CollectionUtils.isNotEmpty(ivrTaskcallVO.getPatTaskRelevances())) {
                for (PatTaskRelevance patTaskRelevance : ivrTaskcallVO.getPatTaskRelevances()) {
@@ -217,7 +221,7 @@
                    ivrTaskcall.setPhone(patTaskRelevance.getPhone());
                    ivrTaskcall.setAddr(patTaskRelevance.getAddr());
                    ivrTaskcall.setCreateTime(DateUtils.getNowDate());
                    ivrTaskcall.setTextParam(new Gson().toJson(ivrTaskcallVO.getTextParam()));
                    ivrTaskcall.setTextParam(new Gson().toJson(patTaskRelevance.getTextParam()));
                    if (CollectionUtils.isNotEmpty(ivrTaskcallVO.getSendTimeslot())) {
                        ivrTaskcall.setSendTimeSlot(ivrTaskcallVO.getSendTimeslot().toString());
                    }
@@ -267,7 +271,7 @@
    @Override
    public int heTaskSend(IvrTaskSingleVO ivrTaskcallVO) {
        //判断任务是否是立即发送
        if (ivrTaskcallVO.getSendType().equals("2") && ivrTaskcallVO.getSendstate() == 1) {
        if (ivrTaskcallVO.getSendType().equals("2")) {
            IvrTaskcallMQ ivrTaskcallMQ = new IvrTaskcallMQ();
            ivrTaskcallMQ.setTaskid(ivrTaskcallVO.getTaskid());
            ivrTaskcallMQ.setSendType("1");
@@ -281,7 +285,7 @@
                message.getMessageProperties().setHeader("x-delay", 0);
                return message;
            });
        } else if (ivrTaskcallVO.getSendType().equals("1") && ivrTaskcallVO.getSendstate() == 1) {
        } else if (ivrTaskcallVO.getSendType().equals("1")) {
            //时间段发送
            if (CollectionUtils.isNotEmpty(ivrTaskcallVO.getSendTimeslot())) {
                for (TaskSendTimeVO taskSendTimeVO : ivrTaskcallVO.getSendTimeslot()) {
@@ -316,6 +320,11 @@
                        return message;
                    });
                }
                //将任务状态修改成执行中
                IvrTask ivrTask = new IvrTask();
                ivrTask.setTaskid(ivrTaskcallVO.getTaskid());
                ivrTask.setSendState("2");
                ivrTaskService.updateIvrTask(ivrTask);
            }
        }

@@ -323,97 +332,45 @@
    }

    @Override
    public PhoneCallBackVO phoneCallBack(PhoneCallBackVO phoneCallBackVO) {
        log.info("phoneCallBackVO的入参：{},{},{},{},{},{},{}", phoneCallBackVO.getResultType(), phoneCallBackVO.getUuid(), phoneCallBackVO.getErrResult(), phoneCallBackVO.getTextResult(), phoneCallBackVO.getHangUpResult(), phoneCallBackVO.getEnumState(), phoneCallBackVO.getUint8());
        //获取数据
        Boolean aBoolean = redisCache.hasKey(phoneCallBackVO.getUuid());
        if (!aBoolean) {
            new BaseException("该uuid不存在");
        }
        Integer hangupValue = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "hangup");
        if (hangupValue != null && hangupValue == 1) {
            //hangupValue == 1  随访结束，直接可以挂电话
    public void phoneCallBack(PhoneCallBackVO phoneCallBackVO) {
        synchronized (new IvrTaskSingleServiceImpl()) {
            phoneCallBackVO.setTextResult(phoneCallBackVO.getTextResult().substring(0, phoneCallBackVO.getTextResult().length() - 1));
            SimpleDateFormat simpleDateFormat1 = new SimpleDateFormat("YYYY-MM-dd HH:mm:ss");

            //获取数据
            Boolean aBoolean = redisCache.hasKey(phoneCallBackVO.getUuid());
            if (!aBoolean) {
                throw new BaseException("该uuid不存在");
            }
            Integer hangupValue = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "hangup");
            PhoneUtils phoneUtils = new PhoneUtils();
            phoneUtils.hangup(phoneCallBackVO.getUuid(), null, null, null, null, null, null, null);

        }

        String cacheObject = redisCache.getCacheObject(phoneCallBackVO.getUuid());
        ObjectMapper objectMapper = new ObjectMapper();
        Map<String, Object> map = null;
        try {
            map = objectMapper.readValue(cacheObject, Map.class);
        } catch (JsonProcessingException e) {
            e.printStackTrace();
        }

        IvrTaskSingle ivrTaskcall = (IvrTaskSingle) map.get("ivrTaskcall");
        List<IvrLibaTemplateScriptVO> ivrLibaTemplateScriptVOs = (List<IvrLibaTemplateScriptVO>) map.get("ivrLibaTemplateScriptVO");
        //将uuid更新到数据库中
        ivrTaskcall.setSenduuid(phoneCallBackVO.getUuid());
        ivrTaskSingleMapper.updateIvrTaskcall(ivrTaskcall);

        //获取模板信息
        IvrLibaTemplateVO ivrLibaTemplateVO = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "ivrLibaTemplateVO");


        //首先判断resultType
        if (phoneCallBackVO.getResultType() == 1) {
            //呼叫结果接口: 1
            if (phoneCallBackVO.getUint8() == 1) {
                //呼叫失败，去redis中记录一下失败次数，进行再次呼叫
                Integer integer = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "uint8");
                if (integer != null) {
                    redisCache.setCacheObject(phoneCallBackVO.getUuid() + "uint8", integer + 1, 120, TimeUnit.MINUTES);
                } else {
                    redisCache.setCacheObject(phoneCallBackVO.getUuid() + "uint8", 1, 120, TimeUnit.MINUTES);
                }

                if (integer != null && integer == ivrTaskcall.getRecallcount().intValue()) {
                    log.info("无人接听：{},   {}", phoneCallBackVO.getErrResult(), phoneCallBackVO.getUuid());
                    //连续打规定次，如果要没人接，那就结束
                    ivrTaskcall.setResult(phoneCallBackVO.getErrResult());
                    ivrTaskSingleMapper.updateIvrTaskcall(ivrTaskcall);
                    redisCache.deleteObject(phoneCallBackVO.getUuid() + "uint8");
                } else if (integer != null && integer < ivrTaskcall.getRecallcount().intValue()) {
                    //进行重拨
                    PhoneUtils phoneUtils = new PhoneUtils();
                    phoneUtils.ob(phoneCallBackVO.getUuid(), null, ivrTaskcall.getPhone(), null, null, null, null, null, null, null, null);
                }
            if (hangupValue != null && hangupValue == 1) {
                String date = simpleDateFormat1.format(new Date());
                log.info("电话要挂断了: {}", date);
                //hangupValue == 1  随访结束，直接可以挂电话
                phoneUtils.hangup("", "", "", "", "", "", "", phoneCallBackVO.getUuid());
                return;
            }

        } else if (phoneCallBackVO.getResultType() == 2) {
            //通话状态更新接口: 2
            if (phoneCallBackVO.getEnumState() == 0) {
                // 0-振铃
                Integer integer = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "enumState");
            Map<String, Object> map = redisCache.getCacheObject(phoneCallBackVO.getUuid());
            IvrTaskSingle ivrTaskcall = (IvrTaskSingle) map.get("ivrTaskSingle");
            List<IvrLibaTemplateScriptVO> ivrLibaTemplateScriptVOs = (List<IvrLibaTemplateScriptVO>) map.get("ivrLibaTemplateScriptVO");
            //将uuid更新到数据库中
            ivrTaskcall.setSenduuid(phoneCallBackVO.getUuid());
            ivrTaskSingleMapper.updateIvrTaskcall(ivrTaskcall);

                if (integer != null && integer < ivrTaskcall.getRecallcount().intValue()) {
                    redisCache.setCacheObject(phoneCallBackVO.getUuid() + "enumState", integer + 1, 120, TimeUnit.MINUTES);
                } else if (integer == null) {
                    redisCache.setCacheObject(phoneCallBackVO.getUuid() + "enumState", 1, 120, TimeUnit.MINUTES);
                } else if (integer != null && integer == ivrTaskcall.getRecallcount().intValue()) {
                    ivrTaskcall.setResult("无人接听");
                    ivrTaskSingleMapper.updateIvrTaskcall(ivrTaskcall);
                    redisCache.deleteObject(phoneCallBackVO.getUuid() + "enumState");
                }
            } else if (phoneCallBackVO.getEnumState() == 2) {
                //患者挂断电话
                log.info("患者挂断电话：{}", phoneCallBackVO.getUuid());
                ivrTaskcall.setResult(phoneCallBackVO.getHangUpResult());
                ivrTaskSingleMapper.updateIvrTaskcall(ivrTaskcall);
                redisCache.deleteObject(phoneCallBackVO.getUuid() + "enumState");
            }
            //获取模板信息
            IvrLibaTemplateVO ivrLibaTemplateVO = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "ivrLibaTemplateVO");


        } else if (phoneCallBackVO.getResultType() == 3) {
            //语音识别结果上报接口: 3
            Integer noVoice = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "noVoice");
            QuestionMessage returnQues = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "returnQues");
            IvrLibaTemplateScriptVO nowQuestion = returnQues.getNowQuestion();
            PhoneUtils phoneUtils = new PhoneUtils();
            //将传回的结果放到回复对象中
            returnQues.setContent(phoneCallBackVO.getTextResult());

            if (StringUtils.isEmpty(phoneCallBackVO.getTextResult())) {
            IvrLibaTemplateScriptVO nowQuestion = returnQues.getNowQuestion();

            if (StringUtils.isEmpty(returnQues.getContent())) {
                //无回话
                //判断noVoice是否已经到了最大值
                if (noVoice == ivrLibaTemplateVO.getNoVoiceNum().intValue()) {
@@ -422,11 +379,14 @@
                        //没有下一题了，就挂断电话，播放结束语
                        redisCache.setCacheObject(phoneCallBackVO.getUuid() + "hangup", 1, 120, TimeUnit.MINUTES);
                        phoneUtils.ttsPlayback(ivrLibaTemplateVO.getRevisitAfter(), phoneCallBackVO.getUuid());
                        return;
                    } else {
                        //有下一题
                        redisCache.setCacheObject(phoneCallBackVO.getUuid() + "noVoice", 0, 120, TimeUnit.MINUTES);
                        IvrLibaTemplateScriptVO nextQuestion = getNextQuestion(ivrLibaTemplateScriptVOs, nowQuestion);
                        // 问题，  去调用“tts合成和播放”接口
                        String date = simpleDateFormat1.format(new Date());
                        log.info("去调用tts合成和播放接口: {},uuid为：{}", date, phoneCallBackVO.getUuid());
                        phoneUtils.ttsPlayback(nowQuestion.getQuestionText(), phoneCallBackVO.getUuid());
                    }
                } else {
@@ -434,11 +394,15 @@
                    //调用ivrLibaTemplateScriptVO中的slienceText(静默话术)
                    String slienceText = nowQuestion.getSlienceText();
                    //静默话术  + 问题，  去调用“tts合成和播放”接口
                    String date = simpleDateFormat1.format(new Date());
                    log.info("静默话术  + 问题,去调用tts合成和播放接口: {},uuid为：{}", date, phoneCallBackVO.getUuid());
                    phoneUtils.ttsPlayback(slienceText + nowQuestion.getQuestionText(), phoneCallBackVO.getUuid());
                    return new PhoneCallBackVO();
                    return;
                }

            } else {
                //isppd用来记录是否匹配到
                Boolean isppd = false;
                //有回话，对回答的问题,进行正则匹配（这里只针对选择题，其它题型不行）
                for (int j = 0; j < nowQuestion.getIvrLibaScriptTargetoptionList().size(); j++) {
                    //包含
@@ -453,17 +417,29 @@
                        Pattern pattern2 = Pattern.compile(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2());
                        matcher2 = pattern2.matcher(phoneCallBackVO.getTextResult());
                    }
                    log.info("phoneCallBack--Targetregex的值为：{}, phoneCallBack--Targetregex2的值为：{}", nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex(), nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2());
                    if (StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex()) && matcher.matches() && StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2()) && matcher2.matches() || StringUtils.isEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex()) && StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2()) && matcher2.matches() || StringUtils.isEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2()) && StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex()) && matcher.matches()) {
                    log.error("PCB--getQuestionText问题为：{},UUID：{}", nowQuestion.getQuestionText(), phoneCallBackVO.getUuid());
                    if (StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2()) && matcher2.matches() && StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex()) && matcher.matches() || StringUtils.isEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex()) && StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2()) && matcher2.matches() || StringUtils.isEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2()) && StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex()) && matcher.matches()) {
                        //说明匹配正确了
                        //这里应该先判断类型，去再修改，设置IsUserOperation是单选题的改法
                        nowQuestion.getIvrLibaScriptTargetoptionList().get(j).setIsUserOperation(true);
                        ivrLibaScriptTargetoptionMapper.updateIvrLibaTemplateTargetoption(nowQuestion.getIvrLibaScriptTargetoptionList().get(j));


                        //将静默置为0
                        redisCache.setCacheObject(phoneCallBackVO.getUuid() + "noVoice", 0, 120, TimeUnit.MINUTES);
                        redisCache.setCacheObject(phoneCallBackVO.getUuid() + "mateNum", 0, 120, TimeUnit.MINUTES);

                        //将患者的回签写进表里
                        IvrTaskVisitResult ivrTaskVisitResult = DtoConversionUtils.sourceToTarget(ivrTaskcall, IvrTaskVisitResult.class);
                        ivrTaskVisitResult.setId(null);
                        ivrTaskVisitResult.setQuestion(nowQuestion.getQuestionText());
                        ivrTaskVisitResult.setPatientAnswer(phoneCallBackVO.getTextResult());
                        ivrTaskVisitResult.setCreateTime(new Date());
                        ivrTaskVisitResult.setOptionResult(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetvalue());
                        ivrTaskVisitResultMapper.insertIvrTaskVisitResult(ivrTaskVisitResult);

                        //将匹配到的标识改成true
                        isppd = true;

                        //获取下一题
                        Integer nextQuestion = nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getNextQuestion();
                        for (IvrLibaTemplateScriptVO script : ivrLibaTemplateScriptVOs) {
@@ -472,36 +448,68 @@
                                questionMessage.setNowQuestion(script);
                                questionMessage.setQuestionList(ivrLibaTemplateScriptVOs);
                                redisCache.setCacheObject(phoneCallBackVO.getUuid() + "returnQues", questionMessage, 120, TimeUnit.MINUTES);
                                break;
                            }
                        }
                        break;
                    } else {
                        //没有匹配到
                        Integer mateNum = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "mateNum");
                        //无匹配次数去判断是否到最大询问次数，并且所有的选项都匹配完了
                        if (mateNum == ivrLibaTemplateVO.getMateNum().intValue() && j == nowQuestion.getIvrLibaScriptTargetoptionList().size() - 1) {
                            //如果下一题为空.则新的数据返回,并加上感谢语
                            if (nowQuestion.getTargetid() < ivrLibaTemplateScriptVOs.size()) {
                                QuestionMessage questionMessage = new QuestionMessage();
                                IvrLibaTemplateScriptVO nextQuestion = getNextQuestion(ivrLibaTemplateScriptVOs, nowQuestion);
                                questionMessage.setQuestionList(ivrLibaTemplateScriptVOs);
                                questionMessage.setNowQuestion(nextQuestion);
                                redisCache.setCacheObject(phoneCallBackVO.getUuid() + "returnQues", questionMessage, 120, TimeUnit.MINUTES);
                                redisCache.setCacheObject(phoneCallBackVO.getUuid() + "mateNum", 0, 120, TimeUnit.MINUTES);
                            } else {
                                //就可以挂断电话了
                                phoneUtils.ttsPlayback(script.getQuestionText(), phoneCallBackVO.getUuid());
                                return;
                            } else if (nextQuestion > ivrLibaTemplateScriptVOs.size()) {
                                //没有下一题了，就结束了
                                String date = simpleDateFormat1.format(new Date());
                                log.error("没有下一题了，就结束了: {},uuid为：{}", date, phoneCallBackVO.getUuid());
                                redisCache.setCacheObject(phoneCallBackVO.getUuid() + "hangup", 1, 120, TimeUnit.MINUTES);
                                phoneUtils.ttsPlayback(ivrLibaTemplateVO.getRevisitAfter(), phoneCallBackVO.getUuid());
                                break;
                                try {
                                    Thread.sleep(3000);
                                } catch (InterruptedException e) {
                                    e.printStackTrace();
                                }
                                phoneUtils.hangup("", "", ivrLibaTemplateVO.getRevisitAfter(), "", "", "", "", phoneCallBackVO.getUuid());
                                return;
                            }
                        } else if (mateNum < ivrLibaTemplateVO.getMateNum().intValue() && j == nowQuestion.getIvrLibaScriptTargetoptionList().size() - 1) {
                            //没有问到规定次数
                            mateNum = mateNum + 1;
                            redisCache.setCacheObject(phoneCallBackVO.getUuid() + "mateNum", mateNum, 120, TimeUnit.MINUTES);
                        }
                        return;
                    } else {
                        //没有匹配上当前option
                        //Targetregex2 为false，表示在Targetregex2中存在  语句中的关键字，这个option就不用再继续匹配了，直接匹配下一个option
                        continue;
                    }
                }

                if (isppd != true) {
                    //没有匹配到
                    Integer mateNum = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "mateNum");
                    if (mateNum == null) mateNum = 0;
                    //无匹配次数去判断是否到最大询问次数，并且所有的选项都匹配完了
                    if (mateNum == ivrLibaTemplateVO.getMateNum().intValue()) {
                        //如果下一题为空.则新的数据返回,并加上感谢语
                        if (nowQuestion.getTargetid() < ivrLibaTemplateScriptVOs.size()) {
                            QuestionMessage questionMessage = new QuestionMessage();
                            IvrLibaTemplateScriptVO nextQuestion = getNextQuestion(ivrLibaTemplateScriptVOs, nowQuestion);
                            questionMessage.setQuestionList(ivrLibaTemplateScriptVOs);
                            questionMessage.setNowQuestion(nextQuestion);
                            redisCache.setCacheObject(phoneCallBackVO.getUuid() + "returnQues", questionMessage, 120, TimeUnit.MINUTES);
                            redisCache.setCacheObject(phoneCallBackVO.getUuid() + "mateNum", 0, 120, TimeUnit.MINUTES);
                            String date = simpleDateFormat1.format(new Date());
                            log.info("如果下一题为空.则新的数据返回,并加上感谢语: {},uuid为：{}", date, phoneCallBackVO.getUuid());
                            phoneUtils.ttsPlayback(nextQuestion.getQuestionText(), phoneCallBackVO.getUuid());
                            return;
                        } else {
                            //就可以挂断电话了
                            String date = simpleDateFormat1.format(new Date());
                            log.info("就可以挂断电话了------: {},uuid为：{}", date, phoneCallBackVO.getUuid());
                            redisCache.setCacheObject(phoneCallBackVO.getUuid() + "hangup", 1, 120, TimeUnit.MINUTES);
                            phoneUtils.ttsPlayback(ivrLibaTemplateVO.getRevisitAfter(), phoneCallBackVO.getUuid());
                            try {
                                Thread.sleep(3000);
                            } catch (InterruptedException e) {
                                e.printStackTrace();
                            }
                            phoneUtils.hangup("", "", ivrLibaTemplateVO.getRevisitAfter(), "", "", "", "", phoneCallBackVO.getUuid());
                            return;
                        }
                    } else if (mateNum < ivrLibaTemplateVO.getMateNum().intValue()) {
                        //没有问到规定次数
                        mateNum = mateNum + 1;
                        redisCache.setCacheObject(phoneCallBackVO.getUuid() + "mateNum", mateNum, 120, TimeUnit.MINUTES);
                    }
                }
                //选项匹配完成后，需要再去通过库再进行匹配一次
                String extemplateID = ivrLibaTemplateVO.getSubmoduleID();
@@ -542,20 +550,257 @@

                                redisCache.setCacheObject(phoneCallBackVO.getUuid() + "isOver", 1, 120, TimeUnit.MINUTES);
                            }

                            //调用“15、tts合成和播放， tts_playback”将结果传回


                            String date = simpleDateFormat1.format(new Date());
                            log.info("调用“15、tts合成和播放------: {},uuid为：{}", date, phoneCallBackVO.getUuid());
                            phoneUtils.ttsPlayback(nowQuestion.getQuestionText() + ivrLibaTemplateScriptVO.getSubmoduleText(), phoneCallBackVO.getUuid());
                        }
                        break;
                    }
                    String date = simpleDateFormat1.format(new Date());
                    log.info("最后的信息回复-: {},uuid为：{}", date, phoneCallBackVO.getUuid());
                    phoneUtils.ttsPlayback(nowQuestion.getQuestionText(), phoneCallBackVO.getUuid());
                }

            }
        }
        return phoneCallBackVO;
    }


    //下面的代码不能删除，上面的方法只是配合电话端联调用的，
//    @Override
//    public PhoneCallBackVO phoneCallBack(PhoneCallBackVO phoneCallBackVO) {
//        log.error("phoneCallBackVO的入参：{},{},{},{},{},{},{}", phoneCallBackVO.getResultType(), phoneCallBackVO.getUuid(), phoneCallBackVO.getErrResult(), phoneCallBackVO.getTextResult(), phoneCallBackVO.getHangUpResult(), phoneCallBackVO.getEnumState(), phoneCallBackVO.getUint8());
//        //获取数据
//        Boolean aBoolean = redisCache.hasKey(phoneCallBackVO.getUuid());
//        if (!aBoolean) {
//            throw new BaseException("该uuid不存在");
//        }
//        Integer hangupValue = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "hangup");
//        if (hangupValue != null && hangupValue == 1) {
//            //hangupValue == 1  随访结束，直接可以挂电话
//            PhoneUtils phoneUtils = new PhoneUtils();
//            phoneUtils.hangup(phoneCallBackVO.getUuid(), null, null, null, null, null, null, null);
//
//        }
//
//        Map<String, Object> map = redisCache.getCacheObject(phoneCallBackVO.getUuid());
////        ObjectMapper objectMapper = new ObjectMapper();
////        Map<String, Object> map = null;
////        try {
////            map = objectMapper.readValue(cacheObject, Map.class);
////        } catch (JsonProcessingException e) {
////            e.printStackTrace();
////        }
//
//        IvrTaskSingle ivrTaskcall = (IvrTaskSingle) map.get("ivrTaskcall");
//        List<IvrLibaTemplateScriptVO> ivrLibaTemplateScriptVOs = (List<IvrLibaTemplateScriptVO>) map.get("ivrLibaTemplateScriptVO");
//        //将uuid更新到数据库中
//        ivrTaskcall.setSenduuid(phoneCallBackVO.getUuid());
//        ivrTaskSingleMapper.updateIvrTaskcall(ivrTaskcall);
//
//        //获取模板信息
//        IvrLibaTemplateVO ivrLibaTemplateVO = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "ivrLibaTemplateVO");
//
//
//        //首先判断resultType
//        if (phoneCallBackVO.getResultType() == 1) {
//            //呼叫结果接口: 1
//            if (phoneCallBackVO.getUint8() == 1) {
//                //呼叫失败，去redis中记录一下失败次数，进行再次呼叫
//                Integer integer = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "uint8");
//                if (integer != null) {
//                    redisCache.setCacheObject(phoneCallBackVO.getUuid() + "uint8", integer + 1, 120, TimeUnit.MINUTES);
//                } else {
//                    redisCache.setCacheObject(phoneCallBackVO.getUuid() + "uint8", 1, 120, TimeUnit.MINUTES);
//                }
//
//                if (integer != null && integer == ivrTaskcall.getRecallcount().intValue()) {
//                    log.info("无人接听：{},   {}", phoneCallBackVO.getErrResult(), phoneCallBackVO.getUuid());
//                    //连续打规定次，如果要没人接，那就结束
//                    ivrTaskcall.setResult(phoneCallBackVO.getErrResult());
//                    ivrTaskSingleMapper.updateIvrTaskcall(ivrTaskcall);
//                    redisCache.deleteObject(phoneCallBackVO.getUuid() + "uint8");
//                } else if (integer != null && integer < ivrTaskcall.getRecallcount().intValue()) {
//                    //进行重拨
//                    PhoneUtils phoneUtils = new PhoneUtils();
//                    phoneUtils.ob(null, null, null, null, null, null, null, ivrTaskcall.getPhone(), phoneCallBackVO.getUuid(), true);
//                }
//            }
//
//        } else if (phoneCallBackVO.getResultType() == 2) {
//            //通话状态更新接口: 2
//            if (phoneCallBackVO.getEnumState() == 0) {
//                // 0-振铃
//                Integer integer = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "enumState");
//
//                if (integer != null && integer < ivrTaskcall.getRecallcount().intValue()) {
//                    redisCache.setCacheObject(phoneCallBackVO.getUuid() + "enumState", integer + 1, 120, TimeUnit.MINUTES);
//                } else if (integer == null) {
//                    redisCache.setCacheObject(phoneCallBackVO.getUuid() + "enumState", 1, 120, TimeUnit.MINUTES);
//                } else if (integer != null && integer == ivrTaskcall.getRecallcount().intValue()) {
//                    ivrTaskcall.setResult("无人接听");
//                    ivrTaskSingleMapper.updateIvrTaskcall(ivrTaskcall);
//                    redisCache.deleteObject(phoneCallBackVO.getUuid() + "enumState");
//                }
//            } else if (phoneCallBackVO.getEnumState() == 2) {
//                //患者挂断电话
//                log.info("患者挂断电话：{}", phoneCallBackVO.getUuid());
//                ivrTaskcall.setResult(phoneCallBackVO.getHangUpResult());
//                ivrTaskSingleMapper.updateIvrTaskcall(ivrTaskcall);
//                redisCache.deleteObject(phoneCallBackVO.getUuid() + "enumState");
//            }
//
//
//        } else if (phoneCallBackVO.getResultType() == 3) {
//            //语音识别结果上报接口: 3
//            Integer noVoice = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "noVoice");
//            QuestionMessage returnQues = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "returnQues");
//            IvrLibaTemplateScriptVO nowQuestion = returnQues.getNowQuestion();
//            PhoneUtils phoneUtils = new PhoneUtils();
//
//            if (StringUtils.isEmpty(phoneCallBackVO.getTextResult())) {
//                //无回话
//                //判断noVoice是否已经到了最大值
//                if (noVoice == ivrLibaTemplateVO.getNoVoiceNum().intValue()) {
//                    //已经问了对应的遍数，就判断是否还有下一题
//                    if (nowQuestion.getTargetid() == ivrLibaTemplateScriptVOs.size()) {
//                        //没有下一题了，就挂断电话，播放结束语
//                        redisCache.setCacheObject(phoneCallBackVO.getUuid() + "hangup", 1, 120, TimeUnit.MINUTES);
//                        phoneUtils.ttsPlayback(ivrLibaTemplateVO.getRevisitAfter(), phoneCallBackVO.getUuid());
//                    } else {
//                        //有下一题
//                        redisCache.setCacheObject(phoneCallBackVO.getUuid() + "noVoice", 0, 120, TimeUnit.MINUTES);
//                        IvrLibaTemplateScriptVO nextQuestion = getNextQuestion(ivrLibaTemplateScriptVOs, nowQuestion);
//                        // 问题，  去调用“tts合成和播放”接口
//                        phoneUtils.ttsPlayback(nowQuestion.getQuestionText(), phoneCallBackVO.getUuid());
//                    }
//                } else {
//                    redisCache.setCacheObject(phoneCallBackVO.getUuid() + "noVoice", noVoice + 1, 120, TimeUnit.MINUTES);
//                    //调用ivrLibaTemplateScriptVO中的slienceText(静默话术)
//                    String slienceText = nowQuestion.getSlienceText();
//                    //静默话术  + 问题，  去调用“tts合成和播放”接口
//                    phoneUtils.ttsPlayback(slienceText + nowQuestion.getQuestionText(), phoneCallBackVO.getUuid());
//                    return new PhoneCallBackVO();
//                }
//
//            } else {
//                //有回话，对回答的问题,进行正则匹配（这里只针对选择题，其它题型不行）
//                for (int j = 0; j < nowQuestion.getIvrLibaScriptTargetoptionList().size(); j++) {
//                    //包含
//                    Matcher matcher = null;
//                    if (StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex())) {
//                        Pattern pattern = Pattern.compile(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex());
//                        matcher = pattern.matcher(phoneCallBackVO.getTextResult());
//                    }
//                    //不包含
//                    Matcher matcher2 = null;
//                    if (StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2())) {
//                        Pattern pattern2 = Pattern.compile(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2());
//                        matcher2 = pattern2.matcher(phoneCallBackVO.getTextResult());
//                    }
//                    log.info("phoneCallBack--Targetregex的值为：{}, phoneCallBack--Targetregex2的值为：{}", nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex(), nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2());
//                    if (StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex()) && matcher.matches() && StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2()) && matcher2.matches() || StringUtils.isEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex()) && StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2()) && matcher2.matches() || StringUtils.isEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2()) && StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex()) && matcher.matches()) {
//                        //说明匹配正确了
//                        //这里应该先判断类型，去再修改，设置IsUserOperation是单选题的改法
//                        nowQuestion.getIvrLibaScriptTargetoptionList().get(j).setIsUserOperation(true);
//                        ivrLibaScriptTargetoptionMapper.updateIvrLibaTemplateTargetoption(nowQuestion.getIvrLibaScriptTargetoptionList().get(j));
//
//
//                        //将静默置为0
//                        redisCache.setCacheObject(phoneCallBackVO.getUuid() + "noVoice", 0, 120, TimeUnit.MINUTES);
//                        redisCache.setCacheObject(phoneCallBackVO.getUuid() + "mateNum", 0, 120, TimeUnit.MINUTES);
//                        //获取下一题
//                        Integer nextQuestion = nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getNextQuestion();
//                        for (IvrLibaTemplateScriptVO script : ivrLibaTemplateScriptVOs) {
//                            if (script.getTargetid() == nextQuestion) {
//                                QuestionMessage questionMessage = new QuestionMessage();
//                                questionMessage.setNowQuestion(script);
//                                questionMessage.setQuestionList(ivrLibaTemplateScriptVOs);
//                                redisCache.setCacheObject(phoneCallBackVO.getUuid() + "returnQues", questionMessage, 120, TimeUnit.MINUTES);
//                                break;
//                            }
//                        }
//                        break;
//                    } else {
//                        //没有匹配到
//                        Integer mateNum = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "mateNum");
//                        //无匹配次数去判断是否到最大询问次数，并且所有的选项都匹配完了
//                        if (mateNum == ivrLibaTemplateVO.getMateNum().intValue() && j == nowQuestion.getIvrLibaScriptTargetoptionList().size() - 1) {
//                            //如果下一题为空.则新的数据返回,并加上感谢语
//                            if (nowQuestion.getTargetid() < ivrLibaTemplateScriptVOs.size()) {
//                                QuestionMessage questionMessage = new QuestionMessage();
//                                IvrLibaTemplateScriptVO nextQuestion = getNextQuestion(ivrLibaTemplateScriptVOs, nowQuestion);
//                                questionMessage.setQuestionList(ivrLibaTemplateScriptVOs);
//                                questionMessage.setNowQuestion(nextQuestion);
//                                redisCache.setCacheObject(phoneCallBackVO.getUuid() + "returnQues", questionMessage, 120, TimeUnit.MINUTES);
//                                redisCache.setCacheObject(phoneCallBackVO.getUuid() + "mateNum", 0, 120, TimeUnit.MINUTES);
//                            } else {
//                                //就可以挂断电话了
//                                redisCache.setCacheObject(phoneCallBackVO.getUuid() + "hangup", 1, 120, TimeUnit.MINUTES);
//                                phoneUtils.ttsPlayback(ivrLibaTemplateVO.getRevisitAfter(), phoneCallBackVO.getUuid());
//                                break;
//                            }
//                        } else if (mateNum < ivrLibaTemplateVO.getMateNum().intValue() && j == nowQuestion.getIvrLibaScriptTargetoptionList().size() - 1) {
//                            //没有问到规定次数
//                            mateNum = mateNum + 1;
//                            redisCache.setCacheObject(phoneCallBackVO.getUuid() + "mateNum", mateNum, 120, TimeUnit.MINUTES);
//                        }
//                    }
//
//                }
//                //选项匹配完成后，需要再去通过库再进行匹配一次
//                String extemplateID = ivrLibaTemplateVO.getSubmoduleID();
//                String[] split = extemplateID.split(",");
//                List<String> list = Arrays.asList(split);
//                List<Long> list1 = new ArrayList<>();
//                if (StringUtils.isNotEmpty(extemplateID)) {
//                    for (String str : list) {
//                        list1.add(Long.valueOf(str));
//                    }
//                    List<IvrLibaExtemplatescript> ivrLibaExtemplatescripts = ivrLibaExtemplatescriptMapper.queryIvrLibaExtemplatescriptList(list1);
//                    for (IvrLibaExtemplatescript ivrLibaExtemplatescript : ivrLibaExtemplatescripts) {
//                        Matcher matcher = null;
//                        if (StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex())) {
//                            Pattern pattern = Pattern.compile(ivrLibaExtemplatescript.getSelfRegex());
//                            matcher = pattern.matcher(returnQues.getContent());
//                        }
//
//                        Matcher matcher2 = null;
//                        if (StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex2())) {
//                            Pattern pattern2 = Pattern.compile(ivrLibaExtemplatescript.getSelfRegex2());
//                            matcher2 = pattern2.matcher(returnQues.getContent());
//                        }
//                        log.info("++++++++++++++++++++++++++通用库是否为空：selfRegex : {} , selfRegex2 : {}", ivrLibaExtemplatescript.getSelfRegex(), ivrLibaExtemplatescript.getSelfRegex2());
//                        if (StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex()) && matcher.matches() && StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex2()) && matcher2.matches() || StringUtils.isEmpty(ivrLibaExtemplatescript.getSelfRegex()) && StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex2()) && matcher2.matches() || StringUtils.isEmpty(ivrLibaExtemplatescript.getSelfRegex2()) && StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex()) && matcher.matches()) {
//                            QuestionMessage questionMessage = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "returnQues");
//                            IvrLibaTemplateScriptVO ivrLibaTemplateScriptVO = returnQues.getNowQuestion();
//                            ivrLibaTemplateScriptVO.setSubmoduleText(ivrLibaExtemplatescript.getSwitchText());
//                            ivrLibaTemplateScriptVO.setSubmoduleVoice(ivrLibaExtemplatescript.getSwitchWav());
//                            redisCache.setCacheObject(phoneCallBackVO.getUuid() + "returnQues", questionMessage, 120, TimeUnit.MINUTES);
//                            if (ivrLibaExtemplatescript.getIsEnd() == 1) {
//                                //将问题置空
//                                IvrLibaTemplateScriptVO nowQuestion1 = questionMessage.getNowQuestion();
//                                nowQuestion1.setQuestionText(null);
//                                nowQuestion1.setQuestionVoice(null);
//                                questionMessage.setNowQuestion(nowQuestion1);
//                                redisCache.setCacheObject(phoneCallBackVO.getUuid() + "returnQues", questionMessage, 120, TimeUnit.MINUTES);
//
//                                redisCache.setCacheObject(phoneCallBackVO.getUuid() + "isOver", 1, 120, TimeUnit.MINUTES);
//                            }
//
//                            //调用“15、tts合成和播放， tts_playback”将结果传回
//
//
//                        }
//                        break;
//                    }
//                }
//
//            }
//        }
//        return phoneCallBackVO;
//    }

    private IvrLibaTemplateScriptVO getNextQuestion(List<IvrLibaTemplateScriptVO> ivrLibaTemplateScriptVOList, IvrLibaTemplateScriptVO ivrLibaTemplateScriptVO) {

        for (int j = 0; j < ivrLibaTemplateScriptVOList.size(); j++) {