代码提交

liusheng

2024-08-28 bedd0a1cef215538df64470df6b8d4a022189136

 smartor/src/main/java/com/smartor/service/impl/ServiceSubtaskServiceImpl.java

@@ -12,6 +12,8 @@
import com.smartor.config.PhoneUtils;
import com.smartor.domain.*;
import com.smartor.mapper.*;
import com.smartor.service.IIvrTaskTemplateScriptService;
import com.smartor.service.IIvrTaskTemplateService;
import com.smartor.service.IServiceSubtaskService;
import com.smartor.service.IServiceTaskService;
import lombok.extern.slf4j.Slf4j;
@@ -24,10 +26,15 @@
import org.springframework.transaction.annotation.Transactional;

import java.text.SimpleDateFormat;
import java.time.LocalTime;
import java.time.format.DateTimeFormatter;
import java.util.*;
import java.util.concurrent.TimeUnit;
import java.util.regex.Matcher;
import java.util.regex.Pattern;

import static cn.hutool.poi.excel.sax.AttributeName.r;
import static cn.hutool.poi.excel.sax.AttributeName.s;

/**
 * 单一任务（随访）Service业务层处理
@@ -42,7 +49,7 @@
    private ServiceSubtaskMapper serviceSubtaskMapper;

    @Autowired
    private ServiceSubtaskDetailMapper ivrTaskcalldetailMapper;
    private ServiceSubtaskDetailMapper serviceSubtaskDetailMapper;

    @Autowired
    private IServiceTaskService serviceTaskService;
@@ -58,6 +65,11 @@

    @Autowired
    private IvrLibaExtemplatescriptMapper ivrLibaExtemplatescriptMapper;

    @Autowired
    private IIvrTaskTemplateService ivrTaskTemplateService;
    @Autowired
    private IIvrTaskTemplateScriptService iIvrTaskTemplateScriptService;

    @Value("${pri_key}")
    private String pri_key;
@@ -219,7 +231,8 @@
            if (ObjectUtils.isNotEmpty(serviceTaskVO.getSendTimeslot()))
                serviceTask.setSendTimeSlot(JSON.toJSONString(serviceTaskVO.getSendTimeslot()));
            if (serviceTask.getSendState() == null) serviceTask.setSendState(1);
            serviceTask.setTemplateid(serviceTaskVO.getLibtemplateid());
            serviceTask.setLibtemplateid(serviceTaskVO.getLibtemplateid().toString());
            serviceTask.setTemplateid(serviceTaskVO.getTemplateid());
            serviceTaskService.insertServiceTask(serviceTask);

            //将任务信息放到服务表中
@@ -233,11 +246,6 @@
                    serviceSubtask.setSendname(patTaskRelevance.getName());
                    serviceSubtask.setAge(patTaskRelevance.getAge());
                    serviceSubtask.setSfzh(patTaskRelevance.getSfzh());
                    serviceSubtask.setPhone(patTaskRelevance.getPhone());
                    serviceSubtask.setAddr(patTaskRelevance.getAddr());
                    serviceSubtask.setPatid(patTaskRelevance.getPatid());
                    serviceSubtask.setCreateTime(DateUtils.getNowDate());
                    serviceSubtask.setSendstate(1L);
                    serviceSubtask.setType(serviceTaskVO.getHospType());
                    serviceSubtask.setHospType(patTaskRelevance.getHospType());
                    serviceSubtask.setOpenid(patTaskRelevance.getOpenid());
@@ -255,15 +263,10 @@
            serviceTask.setStopState(serviceTask1.getStopState() + 1);
            serviceTask.setTemplateid(serviceTaskVO.getLibtemplateid());
            serviceTaskService.updateServiceTask(serviceTask);

            if (CollectionUtils.isNotEmpty(serviceTaskVO.getPatTaskRelevances())) {
                for (PatTaskRelevance patTaskRelevance : serviceTaskVO.getPatTaskRelevances()) {

                    ServiceSubtask serviceSubtask = DtoConversionUtils.sourceToTarget(serviceTaskVO, ServiceSubtask.class);
                    serviceSubtask.setSendname(patTaskRelevance.getName());
                    serviceSubtask.setAge(patTaskRelevance.getAge());
                    serviceSubtask.setSfzh(patTaskRelevance.getSfzh());
                    serviceSubtask.setPhone(patTaskRelevance.getPhone());
                    serviceSubtask.setAddr(patTaskRelevance.getAddr());
                    serviceSubtask.setPatid(patTaskRelevance.getPatid());
                    serviceSubtask.setOpenid(patTaskRelevance.getOpenid());
@@ -292,7 +295,6 @@

    @Override
    public void phoneCallBack(PhoneCallBackVO phoneCallBackVO) {

        phoneCallBackVO.setTextResult(phoneCallBackVO.getTextResult().substring(0, phoneCallBackVO.getTextResult().length() - 1));
        SimpleDateFormat simpleDateFormat1 = new SimpleDateFormat("YYYY-MM-dd HH:mm:ss");

@@ -335,15 +337,10 @@
            if (noVoice == ivrTaskTemplateVO.getNoVoiceNum().intValue()) {
                //已经问了对应的遍数，就判断是否还有下一题
                if (nowQuestion.getTargetid() == IvrTaskTemplateScriptVOs.size()) {
                    //没有下一题了，就挂断电话，播放结束语
                    redisCache.setCacheObject(phoneCallBackVO.getUuid() + "hangup", 1, 120, TimeUnit.MINUTES);
                    phoneUtils.ttsPlayback(ivrTaskTemplateVO.getRevisitAfter(), phoneCallBackVO.getUuid());
                    return;
                } else {
                    //有下一题
                    redisCache.setCacheObject(phoneCallBackVO.getUuid() + "noVoice", 0, 120, TimeUnit.MINUTES);
                    IvrTaskTemplateScriptVO nextQuestion = getNextQuestion(IvrTaskTemplateScriptVOs, nowQuestion);
                    // 问题，  去调用“tts合成和播放”接口
                    String date = simpleDateFormat1.format(new Date());
                    log.info("去调用tts合成和播放接口: {},uuid为：{}", date, phoneCallBackVO.getUuid());
                    phoneUtils.ttsPlayback(nowQuestion.getScriptContent(), phoneCallBackVO.getUuid());
@@ -376,60 +373,6 @@
                    Pattern pattern2 = Pattern.compile(nowQuestion.getIvrTaskScriptTargetoptionList().get(j).getTargetregex2());
                    matcher2 = pattern2.matcher(phoneCallBackVO.getTextResult());
                }
                log.error("PCB--getQuestionText问题为：{},UUID：{}", nowQuestion.getScriptContent(), phoneCallBackVO.getUuid());
                if (StringUtils.isNotEmpty(nowQuestion.getIvrTaskScriptTargetoptionList().get(j).getTargetregex2()) && matcher2.matches() && StringUtils.isNotEmpty(nowQuestion.getIvrTaskScriptTargetoptionList().get(j).getTargetregex()) && matcher.matches() || StringUtils.isEmpty(nowQuestion.getIvrTaskScriptTargetoptionList().get(j).getTargetregex()) && StringUtils.isNotEmpty(nowQuestion.getIvrTaskScriptTargetoptionList().get(j).getTargetregex2()) && matcher2.matches() || StringUtils.isEmpty(nowQuestion.getIvrTaskScriptTargetoptionList().get(j).getTargetregex2()) && StringUtils.isNotEmpty(nowQuestion.getIvrTaskScriptTargetoptionList().get(j).getTargetregex()) && matcher.matches()) {
                    //说明匹配正确了
                    //这里应该先判断类型，去再修改，设置IsUserOperation是单选题的改法
                    nowQuestion.getIvrTaskScriptTargetoptionList().get(j).setIsUserOperation(true);
                    serviceTaskScriptTargetoptionMapper.updateIvrTaskTemplateTargetoption(nowQuestion.getIvrTaskScriptTargetoptionList().get(j));

                    //将静默置为0
                    redisCache.setCacheObject(phoneCallBackVO.getUuid() + "noVoice", 0, 120, TimeUnit.MINUTES);
                    redisCache.setCacheObject(phoneCallBackVO.getUuid() + "mateNum", 0, 120, TimeUnit.MINUTES);

                    //将患者的回签写进表里
                    IvrTaskVisitResult serviceTaskVisitResult = DtoConversionUtils.sourceToTarget(serviceSubtask, IvrTaskVisitResult.class);
                    serviceTaskVisitResult.setId(null);
                    serviceTaskVisitResult.setQuestion(nowQuestion.getScriptContent());
                    serviceTaskVisitResult.setPatientAnswer(phoneCallBackVO.getTextResult());
                    serviceTaskVisitResult.setCreateTime(new Date());
                    serviceTaskVisitResult.setOptionResult(nowQuestion.getIvrTaskScriptTargetoptionList().get(j).getTargetvalue());
                    serviceTaskVisitResultMapper.insertIvrTaskVisitResult(serviceTaskVisitResult);

                    //将匹配到的标识改成true
                    isppd = true;

                    //获取下一题
                    Long nextQuestion = nowQuestion.getIvrTaskScriptTargetoptionList().get(j).getNextQuestion();
                    for (IvrTaskTemplateScriptVO script : IvrTaskTemplateScriptVOs) {
                        if (script.getTargetid() == nextQuestion) {
                            QuestionMessage questionMessage = new QuestionMessage();
                            questionMessage.setNowQuestion(script);
                            questionMessage.setQuestionList(IvrTaskTemplateScriptVOs);
                            redisCache.setCacheObject(phoneCallBackVO.getUuid() + "returnQues", questionMessage, 120, TimeUnit.MINUTES);
                            phoneUtils.ttsPlayback(script.getScriptContent(), phoneCallBackVO.getUuid());
                            return;
                        } else if (nextQuestion > IvrTaskTemplateScriptVOs.size()) {
                            //没有下一题了，就结束了
                            String date = simpleDateFormat1.format(new Date());
                            log.error("没有下一题了，就结束了: {},uuid为：{}", date, phoneCallBackVO.getUuid());
                            redisCache.setCacheObject(phoneCallBackVO.getUuid() + "hangup", 1, 120, TimeUnit.MINUTES);
                            phoneUtils.ttsPlayback(ivrTaskTemplateVO.getRevisitAfter(), phoneCallBackVO.getUuid());
                            try {
                                Thread.sleep(3000);
                            } catch (InterruptedException e) {
                                e.printStackTrace();
                            }
                            phoneUtils.hangup("", "", ivrTaskTemplateVO.getRevisitAfter(), "", "", "", "", phoneCallBackVO.getUuid());
                            return;
                        }
                    }
                    return;
                } else {
                    //没有匹配上当前option
                    //Targetregex2 为false，表示在Targetregex2中存在  语句中的关键字，这个option就不用再继续匹配了，直接匹配下一个option
                    continue;
                }
            }

            if (isppd != true) {
@@ -444,8 +387,6 @@
                        IvrTaskTemplateScriptVO nextQuestion = getNextQuestion(IvrTaskTemplateScriptVOs, nowQuestion);
                        questionMessage.setQuestionList(IvrTaskTemplateScriptVOs);
                        questionMessage.setNowQuestion(nextQuestion);
                        redisCache.setCacheObject(phoneCallBackVO.getUuid() + "returnQues", questionMessage, 120, TimeUnit.MINUTES);
                        redisCache.setCacheObject(phoneCallBackVO.getUuid() + "mateNum", 0, 120, TimeUnit.MINUTES);
                        String date = simpleDateFormat1.format(new Date());
                        log.info("如果下一题为空.则新的数据返回,并加上感谢语: {},uuid为：{}", date, phoneCallBackVO.getUuid());
                        phoneUtils.ttsPlayback(nextQuestion.getScriptContent(), phoneCallBackVO.getUuid());
@@ -454,7 +395,6 @@
                        //就可以挂断电话了
                        String date = simpleDateFormat1.format(new Date());
                        log.info("就可以挂断电话了------: {},uuid为：{}", date, phoneCallBackVO.getUuid());
                        redisCache.setCacheObject(phoneCallBackVO.getUuid() + "hangup", 1, 120, TimeUnit.MINUTES);
                        phoneUtils.ttsPlayback(ivrTaskTemplateVO.getRevisitAfter(), phoneCallBackVO.getUuid());
                        try {
                            Thread.sleep(3000);
@@ -481,39 +421,16 @@
                }
                List<IvrLibaExtemplatescript> ivrLibaExtemplatescripts = ivrLibaExtemplatescriptMapper.queryIvrLibaExtemplatescriptList(list1);
                for (IvrLibaExtemplatescript ivrLibaExtemplatescript : ivrLibaExtemplatescripts) {
                    Matcher matcher = null;
                    if (StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex())) {
                        Pattern pattern = Pattern.compile(ivrLibaExtemplatescript.getSelfRegex());
                        matcher = pattern.matcher(returnQues.getContent());
                        pattern.matcher(returnQues.getContent());
                    }

                    Matcher matcher2 = null;
                    if (StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex2())) {
                        Pattern pattern2 = Pattern.compile(ivrLibaExtemplatescript.getSelfRegex2());
                        matcher2 = pattern2.matcher(returnQues.getContent());
                        pattern2.matcher(returnQues.getContent());
                    }
                    log.info("++++++++++++++++++++++++++通用库是否为空：selfRegex : {} , selfRegex2 : {}", ivrLibaExtemplatescript.getSelfRegex(), ivrLibaExtemplatescript.getSelfRegex2());
                    if (StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex()) && matcher.matches() && StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex2()) && matcher2.matches() || StringUtils.isEmpty(ivrLibaExtemplatescript.getSelfRegex()) && StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex2()) && matcher2.matches() || StringUtils.isEmpty(ivrLibaExtemplatescript.getSelfRegex2()) && StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex()) && matcher.matches()) {
                        QuestionMessage questionMessage = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "returnQues");
                        IvrTaskTemplateScriptVO ivrTaskTemplateScriptVO = returnQues.getNowQuestion();
                        ivrTaskTemplateScriptVO.setSubmoduleText(ivrLibaExtemplatescript.getSwitchText());
                        ivrTaskTemplateScriptVO.setSubmoduleVoice(ivrLibaExtemplatescript.getSwitchWav());
                        redisCache.setCacheObject(phoneCallBackVO.getUuid() + "returnQues", questionMessage, 120, TimeUnit.MINUTES);
                        if (ivrLibaExtemplatescript.getIsEnd() == 1) {
                            //将问题置空
                            IvrTaskTemplateScriptVO nowQuestion1 = questionMessage.getNowQuestion();
                            nowQuestion1.setScriptContent(null);
                            nowQuestion1.setScriptVoice(null);
                            questionMessage.setNowQuestion(nowQuestion1);
                            redisCache.setCacheObject(phoneCallBackVO.getUuid() + "returnQues", questionMessage, 120, TimeUnit.MINUTES);

                            redisCache.setCacheObject(phoneCallBackVO.getUuid() + "isOver", 1, 120, TimeUnit.MINUTES);
                        }
                        //调用“15、tts合成和播放， tts_playback”将结果传回
                        String date = simpleDateFormat1.format(new Date());
                        log.info("调用“15、tts合成和播放------: {},uuid为：{}", date, phoneCallBackVO.getUuid());
                        phoneUtils.ttsPlayback(nowQuestion.getScriptContent() + ivrTaskTemplateScriptVO.getSubmoduleText(), phoneCallBackVO.getUuid());
                    }
                    break;
                }
                String date = simpleDateFormat1.format(new Date());
@@ -523,261 +440,432 @@
        }
    }

    //下面的代码不能删除，上面的方法只是配合电话端联调用的，
//    @Override
//    public PhoneCallBackVO phoneCallBack(PhoneCallBackVO phoneCallBackVO) {
//        log.error("phoneCallBackVO的入参：{},{},{},{},{},{},{}", phoneCallBackVO.getResultType(), phoneCallBackVO.getUuid(), phoneCallBackVO.getErrResult(), phoneCallBackVO.getTextResult(), phoneCallBackVO.getHangUpResult(), phoneCallBackVO.getEnumState(), phoneCallBackVO.getUint8());
//        //获取数据
//        Boolean aBoolean = redisCache.hasKey(phoneCallBackVO.getUuid());
//        if (!aBoolean) {
//            throw new BaseException("该uuid不存在");
//        }
//        Integer hangupValue = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "hangup");
//        if (hangupValue != null && hangupValue == 1) {
//            //hangupValue == 1  随访结束，直接可以挂电话
//            PhoneUtils phoneUtils = new PhoneUtils();
//            phoneUtils.hangup(phoneCallBackVO.getUuid(), null, null, null, null, null, null, null);
    /**
     * 电话ASR通话回调(雨绮)
     *
     * @param phoneCallReqYQVO
     */
    @Override
    public PhoneCallBackYQVO phoneCallBackYQ(PhoneCallReqYQVO phoneCallReqYQVO) {
        PhoneCallBackYQVO phoneCallBackYQVO = new PhoneCallBackYQVO();
        //channel_create 通道创建的时候，可以执行一些其它操作，譬如发个短信之类的;  我们的业务可以不用管    PlayEventCallback 这个是播放语音的,暂时用不到     End_time()= -1或null表示当前的asrtext不是一句完整的话
        if (phoneCallReqYQVO.getOperate().equals("channel_create") || phoneCallReqYQVO.getOperate().equals("PlayEventCallback") || phoneCallReqYQVO.getEnd_time() == null || phoneCallReqYQVO.getEnd_time() == -1) {
            return phoneCallBackYQVO;
        }
        //通过子任务ID获取到模板信息
        ServiceSubtask serviceSubtask = serviceSubtaskMapper.selectServiceSubtaskById(Long.valueOf(phoneCallReqYQVO.getTaskid()));
        IvrTaskTemplate ivrTaskTemplate = ivrTaskTemplateService.selectIvrTaskTemplateByID(serviceSubtask.getTemplateid());
        //获取模板问题
        IvrTaskTemplateScript ivrTaskTemplateScript = new IvrTaskTemplateScript();
        ivrTaskTemplateScript.setTemplateID(serviceSubtask.getTemplateid());
        List<IvrTaskTemplateScript> ivrTaskTemplateScripts = iIvrTaskTemplateScriptService.selectIvrTaskTemplateScriptList(ivrTaskTemplateScript);
        //获取问题ID 和 序号
        String scriptId = redisCache.getCacheObject(phoneCallReqYQVO.getTaskid().trim() + "-" + phoneCallReqYQVO.getPhone().trim());
        log.error("scriptId是多少：{}", scriptId);
        //当前题的信息
        IvrTaskTemplateScriptVO ivrTaskTemplateScriptVO = iIvrTaskTemplateScriptService.getTaskTempScriptInfoByid(Long.valueOf(scriptId));
        //判断UUID是否存在
        Boolean aBoolean = redisCache.hasKey(phoneCallReqYQVO.getUuid());
        if (!aBoolean) {
            //给静默设置一个默认次数在redis中
            redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "noVoice", 0, 120, TimeUnit.MINUTES);
        }

        if ("SilentCallback".equals(phoneCallReqYQVO.getOperate())) {
            //如果是静默回调
            Integer num = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "noVoice");
            //判断静默回调次数是否小与模板规定的次数
            if (num < ivrTaskTemplate.getNoVoiceNum()) {
                //小与的话,就继续问患者
                phoneCallBackYQVO.setType("text");
                phoneCallBackYQVO.setSilent_interval(ivrTaskTemplate.getSilencetime().intValue());
                String scriptContent = ivrTaskTemplateScriptVO.getScriptContent();
                phoneCallBackYQVO.setValue(getObject(serviceSubtask, scriptContent));
                //将静默次数加1
                Integer noVoiceNum = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "noVoice");
                redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "noVoice", noVoiceNum + 1, 120, TimeUnit.MINUTES);
            } else {
                log.error("静默次数达到,挂掉电话：{}", num);
                //大与等于的话,直接挂断
                phoneCallBackYQVO.setType("hangup");
                phoneCallBackYQVO.setSilent_interval(ivrTaskTemplate.getSilencetime().intValue());
                phoneCallBackYQVO.setValue(ivrTaskTemplate.getRevisitAfter());
                //将结果写到detail中
                ServiceSubTaskDetailReq serviceSubTaskDetailReq = new ServiceSubTaskDetailReq();
                List<ServiceSubtaskDetail> serviceSubtaskDetailList = new ArrayList<>();
                serviceSubtaskDetailList.add(getServiceSubtaskDetail(phoneCallReqYQVO, ivrTaskTemplateScriptVO, serviceSubtask, ivrTaskTemplate));
                serviceSubTaskDetailReq.setServiceSubtaskDetailList(serviceSubtaskDetailList);
                saveQuestionAnswerPhone(serviceSubTaskDetailReq);
                redisCache.deleteObject(serviceSubtask.getId() + "-" + serviceSubtask.getPhone());
            }
            return phoneCallBackYQVO;
        } else if ("AsrCallback".equals(phoneCallReqYQVO.getOperate())) {
            //如果是文本回调
            //根据问题ID获取该问题的类型
            if (ivrTaskTemplateScriptVO.getScriptType().equals("1")) {
                //是选择题
                for (int j = 0; j < ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().size(); j++) {
                    log.error("phoneCallReqYQVO.getAsrtext()的值为：{}", phoneCallReqYQVO.getAsrtext());
                    if (StringUtils.isEmpty(phoneCallReqYQVO.getAsrtext())) {
                        continue;
                    }
                    //包含
                    Matcher matcher = null;
                    if (StringUtils.isNotEmpty(ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(j).getTargetregex())) {
                        Pattern pattern = Pattern.compile(ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(j).getTargetregex());
                        matcher = pattern.matcher(phoneCallReqYQVO.getAsrtext());
                    }
                    //不包含
                    Matcher matcher2 = null;
                    if (StringUtils.isNotEmpty(ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(j).getTargetregex2())) {
                        Pattern pattern2 = Pattern.compile(ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(j).getTargetregex2());
                        matcher2 = pattern2.matcher(phoneCallReqYQVO.getAsrtext());
                    }
                    if (StringUtils.isNotEmpty(ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(j).getTargetregex2()) && matcher2.matches() && StringUtils.isNotEmpty(ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(j).getTargetregex()) && matcher.matches() || StringUtils.isEmpty(ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(j).getTargetregex()) && StringUtils.isNotEmpty(ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(j).getTargetregex2()) && matcher2.matches() || StringUtils.isEmpty(ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(j).getTargetregex2()) && StringUtils.isNotEmpty(ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(j).getTargetregex()) && matcher.matches()) {
                        //说明匹配正确了
                        //这里应该先判断类型，去再修改，设置IsUserOperation是单选题的改法
                        ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(j).setIsUserOperation(1);
                        serviceTaskScriptTargetoptionMapper.updateIvrTaskTemplateTargetoption(ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(j));

                        //将患者的回签写进service_subtask_detail中
                        ServiceSubTaskDetailReq serviceSubTaskDetailReq = new ServiceSubTaskDetailReq();
                        List<ServiceSubtaskDetail> serviceSubtaskDetailList = new ArrayList<>();
                        ivrTaskTemplateScriptVO.setQuestionResult(ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(j).getOptiondesc());
                        serviceSubtaskDetailList.add(getServiceSubtaskDetail(phoneCallReqYQVO, ivrTaskTemplateScriptVO, serviceSubtask, ivrTaskTemplate));
                        serviceSubTaskDetailReq.setServiceSubtaskDetailList(serviceSubtaskDetailList);
                        saveQuestionAnswerPhone(serviceSubTaskDetailReq);
//
//        }
//
//        Map<String, Object> map = redisCache.getCacheObject(phoneCallBackVO.getUuid());
////        ObjectMapper objectMapper = new ObjectMapper();
////        Map<String, Object> map = null;
////        try {
////            map = objectMapper.readValue(cacheObject, Map.class);
////        } catch (JsonProcessingException e) {
////            e.printStackTrace();
////        }
//
//        ServiceSubtask ServiceSubtask = (ServiceSubtask) map.get("ServiceSubtask");
//        List<IvrLibaTemplateScriptVO> ivrLibaTemplateScriptVOs = (List<IvrLibaTemplateScriptVO>) map.get("ivrLibaTemplateScriptVO");
//        //将uuid更新到数据库中
//        ServiceSubtask.setSenduuid(phoneCallBackVO.getUuid());
//        ServiceSubtaskMapper.updateServiceSubtask(ServiceSubtask);
//
//        //获取模板信息
//        IvrLibaTemplateVO ivrLibaTemplateVO = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "ivrLibaTemplateVO");
//
//
//        //首先判断resultType
//        if (phoneCallBackVO.getResultType() == 1) {
//            //呼叫结果接口: 1
//            if (phoneCallBackVO.getUint8() == 1) {
//                //呼叫失败，去redis中记录一下失败次数，进行再次呼叫
//                Integer integer = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "uint8");
//                if (integer != null) {
//                    redisCache.setCacheObject(phoneCallBackVO.getUuid() + "uint8", integer + 1, 120, TimeUnit.MINUTES);
//                } else {
//                    redisCache.setCacheObject(phoneCallBackVO.getUuid() + "uint8", 1, 120, TimeUnit.MINUTES);
//                }
//
//                if (integer != null && integer == ServiceSubtask.getRecallcount().intValue()) {
//                    log.info("无人接听：{},   {}", phoneCallBackVO.getErrResult(), phoneCallBackVO.getUuid());
//                    //连续打规定次，如果要没人接，那就结束
//                    ServiceSubtask.setResult(phoneCallBackVO.getErrResult());
//                    ServiceSubtaskMapper.updateServiceSubtask(ServiceSubtask);
//                    redisCache.deleteObject(phoneCallBackVO.getUuid() + "uint8");
//                } else if (integer != null && integer < ServiceSubtask.getRecallcount().intValue()) {
//                    //进行重拨
//                    PhoneUtils phoneUtils = new PhoneUtils();
//                    phoneUtils.ob(null, null, null, null, null, null, null, ServiceSubtask.getPhone(), phoneCallBackVO.getUuid(), true);
//                }
//            }
//
//        } else if (phoneCallBackVO.getResultType() == 2) {
//            //通话状态更新接口: 2
//            if (phoneCallBackVO.getEnumState() == 0) {
//                // 0-振铃
//                Integer integer = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "enumState");
//
//                if (integer != null && integer < ServiceSubtask.getRecallcount().intValue()) {
//                    redisCache.setCacheObject(phoneCallBackVO.getUuid() + "enumState", integer + 1, 120, TimeUnit.MINUTES);
//                } else if (integer == null) {
//                    redisCache.setCacheObject(phoneCallBackVO.getUuid() + "enumState", 1, 120, TimeUnit.MINUTES);
//                } else if (integer != null && integer == ServiceSubtask.getRecallcount().intValue()) {
//                    ServiceSubtask.setResult("无人接听");
//                    ServiceSubtaskMapper.updateServiceSubtask(ServiceSubtask);
//                    redisCache.deleteObject(phoneCallBackVO.getUuid() + "enumState");
//                }
//            } else if (phoneCallBackVO.getEnumState() == 2) {
//                //患者挂断电话
//                log.info("患者挂断电话：{}", phoneCallBackVO.getUuid());
//                ServiceSubtask.setResult(phoneCallBackVO.getHangUpResult());
//                ServiceSubtaskMapper.updateServiceSubtask(ServiceSubtask);
//                redisCache.deleteObject(phoneCallBackVO.getUuid() + "enumState");
//            }
//
//
//        } else if (phoneCallBackVO.getResultType() == 3) {
//            //语音识别结果上报接口: 3
//            Integer noVoice = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "noVoice");
//            QuestionMessage returnQues = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "returnQues");
//            IvrLibaTemplateScriptVO nowQuestion = returnQues.getNowQuestion();
//            PhoneUtils phoneUtils = new PhoneUtils();
//
//            if (StringUtils.isEmpty(phoneCallBackVO.getTextResult())) {
//                //无回话
//                //判断noVoice是否已经到了最大值
//                if (noVoice == ivrLibaTemplateVO.getNoVoiceNum().intValue()) {
//                    //已经问了对应的遍数，就判断是否还有下一题
//                    if (nowQuestion.getTargetid() == ivrLibaTemplateScriptVOs.size()) {
//                        //没有下一题了，就挂断电话，播放结束语
//                        redisCache.setCacheObject(phoneCallBackVO.getUuid() + "hangup", 1, 120, TimeUnit.MINUTES);
//                        phoneUtils.ttsPlayback(ivrLibaTemplateVO.getRevisitAfter(), phoneCallBackVO.getUuid());
//                    } else {
//                        //有下一题
//                        redisCache.setCacheObject(phoneCallBackVO.getUuid() + "noVoice", 0, 120, TimeUnit.MINUTES);
//                        IvrLibaTemplateScriptVO nextQuestion = getNextQuestion(ivrLibaTemplateScriptVOs, nowQuestion);
//                        // 问题，  去调用“tts合成和播放”接口
//                        phoneUtils.ttsPlayback(nowQuestion.getQuestionText(), phoneCallBackVO.getUuid());
//                    }
//                } else {
//                    redisCache.setCacheObject(phoneCallBackVO.getUuid() + "noVoice", noVoice + 1, 120, TimeUnit.MINUTES);
//                    //调用ivrLibaTemplateScriptVO中的slienceText(静默话术)
//                    String slienceText = nowQuestion.getSlienceText();
//                    //静默话术  + 问题，  去调用“tts合成和播放”接口
//                    phoneUtils.ttsPlayback(slienceText + nowQuestion.getQuestionText(), phoneCallBackVO.getUuid());
//                    return new PhoneCallBackVO();
//                }
//
//            } else {
//                //有回话，对回答的问题,进行正则匹配（这里只针对选择题，其它题型不行）
//                for (int j = 0; j < nowQuestion.getIvrLibaScriptTargetoptionList().size(); j++) {
//                    //包含
//                    Matcher matcher = null;
//                    if (StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex())) {
//                        Pattern pattern = Pattern.compile(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex());
//                        matcher = pattern.matcher(phoneCallBackVO.getTextResult());
//                    }
//                    //不包含
//                    Matcher matcher2 = null;
//                    if (StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2())) {
//                        Pattern pattern2 = Pattern.compile(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2());
//                        matcher2 = pattern2.matcher(phoneCallBackVO.getTextResult());
//                    }
//                    log.info("phoneCallBack--Targetregex的值为：{}, phoneCallBack--Targetregex2的值为：{}", nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex(), nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2());
//                    if (StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex()) && matcher.matches() && StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2()) && matcher2.matches() || StringUtils.isEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex()) && StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2()) && matcher2.matches() || StringUtils.isEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2()) && StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex()) && matcher.matches()) {
//                        //说明匹配正确了
//                        //这里应该先判断类型，去再修改，设置IsUserOperation是单选题的改法
//                        nowQuestion.getIvrLibaScriptTargetoptionList().get(j).setIsUserOperation(true);
//                        ivrLibaScriptTargetoptionMapper.updateIvrLibaTemplateTargetoption(nowQuestion.getIvrLibaScriptTargetoptionList().get(j));
//
//
//                        //将静默置为0
//                        redisCache.setCacheObject(phoneCallBackVO.getUuid() + "noVoice", 0, 120, TimeUnit.MINUTES);
//                        redisCache.setCacheObject(phoneCallBackVO.getUuid() + "mateNum", 0, 120, TimeUnit.MINUTES);
//                        //获取下一题
//                        Integer nextQuestion = nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getNextQuestion();
//                        for (IvrLibaTemplateScriptVO script : ivrLibaTemplateScriptVOs) {
//                            if (script.getTargetid() == nextQuestion) {
//                                QuestionMessage questionMessage = new QuestionMessage();
//                                questionMessage.setNowQuestion(script);
//                                questionMessage.setQuestionList(ivrLibaTemplateScriptVOs);
//                                redisCache.setCacheObject(phoneCallBackVO.getUuid() + "returnQues", questionMessage, 120, TimeUnit.MINUTES);
//                                break;
//                            }
//                        }
//                        break;
//                    } else {
//                        //没有匹配到
//                        Integer mateNum = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "mateNum");
//                        //无匹配次数去判断是否到最大询问次数，并且所有的选项都匹配完了
//                        if (mateNum == ivrLibaTemplateVO.getMateNum().intValue() && j == nowQuestion.getIvrLibaScriptTargetoptionList().size() - 1) {
//                            //如果下一题为空.则新的数据返回,并加上感谢语
//                            if (nowQuestion.getTargetid() < ivrLibaTemplateScriptVOs.size()) {
//                                QuestionMessage questionMessage = new QuestionMessage();
//                                IvrLibaTemplateScriptVO nextQuestion = getNextQuestion(ivrLibaTemplateScriptVOs, nowQuestion);
//                                questionMessage.setQuestionList(ivrLibaTemplateScriptVOs);
//                                questionMessage.setNowQuestion(nextQuestion);
//                                redisCache.setCacheObject(phoneCallBackVO.getUuid() + "returnQues", questionMessage, 120, TimeUnit.MINUTES);
//                                redisCache.setCacheObject(phoneCallBackVO.getUuid() + "mateNum", 0, 120, TimeUnit.MINUTES);
//                            } else {
//                                //就可以挂断电话了
//                                redisCache.setCacheObject(phoneCallBackVO.getUuid() + "hangup", 1, 120, TimeUnit.MINUTES);
//                                phoneUtils.ttsPlayback(ivrLibaTemplateVO.getRevisitAfter(), phoneCallBackVO.getUuid());
//                                break;
//                            }
//                        } else if (mateNum < ivrLibaTemplateVO.getMateNum().intValue() && j == nowQuestion.getIvrLibaScriptTargetoptionList().size() - 1) {
//                            //没有问到规定次数
//                            mateNum = mateNum + 1;
//                            redisCache.setCacheObject(phoneCallBackVO.getUuid() + "mateNum", mateNum, 120, TimeUnit.MINUTES);
//                        }
//                    }
//
//                }
//                //选项匹配完成后，需要再去通过库再进行匹配一次
//                String extemplateID = ivrLibaTemplateVO.getSubmoduleID();
//                String[] split = extemplateID.split(",");
//                List<String> list = Arrays.asList(split);
//                List<Long> list1 = new ArrayList<>();
//                if (StringUtils.isNotEmpty(extemplateID)) {
//                    for (String str : list) {
//                        list1.add(Long.valueOf(str));
//                    }
//                    List<IvrLibaExtemplatescript> ivrLibaExtemplatescripts = ivrLibaExtemplatescriptMapper.queryIvrLibaExtemplatescriptList(list1);
//                    for (IvrLibaExtemplatescript ivrLibaExtemplatescript : ivrLibaExtemplatescripts) {
//                        Matcher matcher = null;
//                        if (StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex())) {
//                            Pattern pattern = Pattern.compile(ivrLibaExtemplatescript.getSelfRegex());
//                            matcher = pattern.matcher(returnQues.getContent());
//                        }
//
//                        Matcher matcher2 = null;
//                        if (StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex2())) {
//                            Pattern pattern2 = Pattern.compile(ivrLibaExtemplatescript.getSelfRegex2());
//                            matcher2 = pattern2.matcher(returnQues.getContent());
//                        }
//                        log.info("++++++++++++++++++++++++++通用库是否为空：selfRegex : {} , selfRegex2 : {}", ivrLibaExtemplatescript.getSelfRegex(), ivrLibaExtemplatescript.getSelfRegex2());
//                        if (StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex()) && matcher.matches() && StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex2()) && matcher2.matches() || StringUtils.isEmpty(ivrLibaExtemplatescript.getSelfRegex()) && StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex2()) && matcher2.matches() || StringUtils.isEmpty(ivrLibaExtemplatescript.getSelfRegex2()) && StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex()) && matcher.matches()) {
//                            QuestionMessage questionMessage = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "returnQues");
//                            IvrLibaTemplateScriptVO ivrLibaTemplateScriptVO = returnQues.getNowQuestion();
//                            ivrLibaTemplateScriptVO.setSubmoduleText(ivrLibaExtemplatescript.getSwitchText());
//                            ivrLibaTemplateScriptVO.setSubmoduleVoice(ivrLibaExtemplatescript.getSwitchWav());
//                            redisCache.setCacheObject(phoneCallBackVO.getUuid() + "returnQues", questionMessage, 120, TimeUnit.MINUTES);
//                            if (ivrLibaExtemplatescript.getIsEnd() == 1) {
//                                //将问题置空
//                                IvrLibaTemplateScriptVO nowQuestion1 = questionMessage.getNowQuestion();
//                                nowQuestion1.setQuestionText(null);
//                                nowQuestion1.setQuestionVoice(null);
//                                questionMessage.setNowQuestion(nowQuestion1);
//                                redisCache.setCacheObject(phoneCallBackVO.getUuid() + "returnQues", questionMessage, 120, TimeUnit.MINUTES);
//
//                                redisCache.setCacheObject(phoneCallBackVO.getUuid() + "isOver", 1, 120, TimeUnit.MINUTES);
//                            }
//
//                            //调用“15、tts合成和播放， tts_playback”将结果传回
//
//
//                        }
//                        break;
//                    }
//                }
//
//            }
//        }
//        return phoneCallBackVO;
//    }
                        if (ivrTaskTemplateScriptVO.getBranchFlag().equals("1") || ivrTaskTemplateScriptVO.getBranchFlag().equals("0") && ivrTaskTemplateScriptVO.getNextScriptno() != 0) {
                            Long nextQuestion = null;
                            if (ivrTaskTemplateScriptVO.getBranchFlag().equals("1")) {
                                nextQuestion = ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(j).getNextQuestion();
                            } else {
                                nextQuestion = ivrTaskTemplateScriptVO.getNextScriptno();
                            }


                            for (IvrTaskTemplateScript script : ivrTaskTemplateScripts) {
                                if (script.getSort() == nextQuestion.intValue()) {
                                    phoneCallBackYQVO.setType("text");
                                    phoneCallBackYQVO.setSilent_interval(ivrTaskTemplate.getSilencetime().intValue());
                                    String scriptContent = script.getScriptContent();
                                    phoneCallBackYQVO.setValue(getObject(serviceSubtask, scriptContent));
                                    //将该患者的Redis中的题目ID，进行修改
                                    redisCache.setCacheObject(phoneCallReqYQVO.getTaskid().trim() + "-" + phoneCallReqYQVO.getPhone().trim(), script.getId().toString(), 120, TimeUnit.MINUTES);
                                    //删除无响应
                                    redisCache.deleteObject(phoneCallReqYQVO.getTaskid().trim() + "&&" + "mate" + "&&" + phoneCallReqYQVO.getUuid());
                                }
                            }
                        } else if (ivrTaskTemplateScriptVO.getBranchFlag().equals("0")) {
                            if (ivrTaskTemplateScriptVO.getNextScriptno() == 0 || ivrTaskTemplateScriptVO.getNextScriptno() == null) {
                                phoneCallBackYQVO.setType("hangup");
                                phoneCallBackYQVO.setSilent_interval(ivrTaskTemplate.getSilencetime().intValue());
                                //设置结束语
                                phoneCallBackYQVO.setValue(ivrTaskTemplate.getRevisitAfter());
                                Long id = serviceSubtask.getId();
                                Map<String, String> map = delRedisValue(null, id.toString());
                                redisCache.setCacheObject(map.get("cacheName"), map.get("val"));
                                redisCache.deleteObject(serviceSubtask.getId() + "-" + serviceSubtask.getPhone());
                                redisCache.deleteObject(phoneCallReqYQVO.getTaskid().trim() + "&&" + "mate" + "&&" + phoneCallReqYQVO.getUuid());
//                                return phoneCallBackYQVO;
                            }
                        }
                    } else {
                        continue;
                    }
                }
                //都没有匹配到
                if (StringUtils.isEmpty(phoneCallBackYQVO.getValue())) {
                    Integer count = redisCache.getCacheObject(phoneCallReqYQVO.getTaskid().trim() + "&&" + "mate" + "&&" + phoneCallReqYQVO.getUuid());
                    if (count != null && count >= ivrTaskTemplate.getMateNum()) {
                        //如果count已经大于或等于没有匹配次数
                        if (ivrTaskTemplateScriptVO.getBranchFlag().equals("0") && ivrTaskTemplateScriptVO.getNextScriptno() == null || ivrTaskTemplateScriptVO.getBranchFlag().equals("0") && ivrTaskTemplateScriptVO.getNextScriptno() == 0 || ivrTaskTemplateScriptVO.getBranchFlag().equals("1") && ivrTaskTemplateScriptVO.getNextScriptno() == null || ivrTaskTemplateScriptVO.getBranchFlag().equals("1") && ivrTaskTemplateScriptVO.getNextScriptno() == 0) {
                            //如果是最后一道题，或者没有下一题了，就直接挂机
                            phoneCallBackYQVO.setType("hangup");
                            phoneCallBackYQVO.setSilent_interval(ivrTaskTemplate.getSilencetime().intValue());
                            if (StringUtils.isNotEmpty(phoneCallBackYQVO.getValue()))
                                phoneCallBackYQVO.setValue(phoneCallBackYQVO.getValue() + ivrTaskTemplate.getRevisitAfter());
                            else phoneCallBackYQVO.setValue(ivrTaskTemplate.getRevisitAfter());
                            //去redis中，把该子任务ID删除
                            Long id = serviceSubtask.getId();
                            Map<String, String> map = delRedisValue(null, id.toString());
                            redisCache.setCacheObject(map.get("cacheName"), map.get("val"));
                            redisCache.deleteObject(serviceSubtask.getId() + "-" + serviceSubtask.getPhone());
//                            return phoneCallBackYQVO;
                        } else {
                            //根据ivrTaskTemplateScriptVO.getNextScriptno()获取下一题进行提问
                            for (IvrTaskTemplateScript script : ivrTaskTemplateScripts) {
                                if (script.getSort() == ivrTaskTemplateScriptVO.getNextScriptno().intValue()) {
                                    phoneCallBackYQVO.setType("text");
                                    phoneCallBackYQVO.setSilent_interval(ivrTaskTemplate.getSilencetime().intValue());
                                    String scriptContent = script.getScriptContent();
                                    phoneCallBackYQVO.setValue(getObject(serviceSubtask, scriptContent));
                                    //将该患者的Redis中的题目ID，进行修改
                                    redisCache.setCacheObject(phoneCallReqYQVO.getTaskid().trim() + "-" + phoneCallReqYQVO.getPhone().trim(), script.getId().toString(), 120, TimeUnit.MINUTES);
                                }
                            }
                        }
                    } else {
                        if (count == null)
                            redisCache.setCacheObject(phoneCallReqYQVO.getTaskid().trim() + "&&" + "mate" + "&&" + phoneCallReqYQVO.getUuid(), 1, 120, TimeUnit.MINUTES);
                        else
                            redisCache.setCacheObject(phoneCallReqYQVO.getTaskid().trim() + "&&" + "mate" + "&&" + phoneCallReqYQVO.getUuid(), count + 1, 120, TimeUnit.MINUTES);

                        phoneCallBackYQVO.setType("text");
                        phoneCallBackYQVO.setValue(ivrTaskTemplateScriptVO.getNoMatchText() + getObject(serviceSubtask, ivrTaskTemplateScriptVO.getScriptContent()));
                    }
                }

            } else {
                //不是选择题,直接记录答案，将结果写到detail中
                ServiceSubTaskDetailReq serviceSubTaskDetailReq = new ServiceSubTaskDetailReq();
                List<ServiceSubtaskDetail> serviceSubtaskDetailList = new ArrayList<>();
                serviceSubtaskDetailList.add(getServiceSubtaskDetail(phoneCallReqYQVO, ivrTaskTemplateScriptVO, serviceSubtask, ivrTaskTemplate));
                serviceSubTaskDetailReq.setServiceSubtaskDetailList(serviceSubtaskDetailList);
                saveQuestionAnswerPhone(serviceSubTaskDetailReq);

                //如果选项分支为1的话，则需要根据问题上的nextScriptno进行跳转
                //问答题没有跳转
                if (ivrTaskTemplateScriptVO.getNextScriptno() != null || ivrTaskTemplateScriptVO.getNextScriptno() != 0) {
                    for (IvrTaskTemplateScript ivrTaskTemplateScript1 : ivrTaskTemplateScripts) {
                        if (ivrTaskTemplateScriptVO.getNextScriptno().intValue() == ivrTaskTemplateScript1.getSort()) {
                            phoneCallBackYQVO.setType("text");
                            phoneCallBackYQVO.setSilent_interval(ivrTaskTemplate.getSilencetime().intValue());
                            String scriptContent = ivrTaskTemplateScript1.getScriptContent();
                            phoneCallBackYQVO.setValue(getObject(serviceSubtask, scriptContent));
                            redisCache.deleteObject(phoneCallReqYQVO.getTaskid().trim() + "&&" + "mate" + "&&" + phoneCallReqYQVO.getUuid());
                        }
                    }
                } else if (ivrTaskTemplateScriptVO.getNextScriptno() == null) {
                    //没有下一题了，就结束了
                    phoneCallBackYQVO.setType("hangup");
                    phoneCallBackYQVO.setSilent_interval(ivrTaskTemplate.getSilencetime().intValue());
                    phoneCallBackYQVO.setValue(ivrTaskTemplate.getRevisitAfter());
                    //去redis中，把该子任务ID删除
                    Long id = serviceSubtask.getId();
                    redisCache.deleteObject(serviceSubtask.getId() + "-" + serviceSubtask.getPhone());
                    log.error("电话挂断4");
                }

                //选项匹配完成后，需要再去通过库再进行匹配一次
                String extemplateID = ivrTaskTemplate.getSubmoduleID();
                String[] split = extemplateID.split(",");
                List<String> list = Arrays.asList(split);
                List<Long> list1 = new ArrayList<>();
                if (StringUtils.isNotEmpty(extemplateID)) {
                    for (String str : list) {
                        list1.add(Long.valueOf(str));
                    }
                    List<IvrLibaExtemplatescript> ivrLibaExtemplatescripts = ivrLibaExtemplatescriptMapper.queryIvrLibaExtemplatescriptList(list1);
                    for (IvrLibaExtemplatescript ivrLibaExtemplatescript : ivrLibaExtemplatescripts) {
                        Matcher matcher = null;
                        if (StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex())) {
                            Pattern pattern = Pattern.compile(ivrLibaExtemplatescript.getSelfRegex());
                            matcher = pattern.matcher(phoneCallReqYQVO.getAsrtext());
                        }

                        Matcher matcher2 = null;
                        if (StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex2())) {
                            Pattern pattern2 = Pattern.compile(ivrLibaExtemplatescript.getSelfRegex2());
                            matcher2 = pattern2.matcher(phoneCallReqYQVO.getAsrtext());
                        }
                        if (StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex()) && matcher.matches() && StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex2()) && matcher2.matches() || StringUtils.isEmpty(ivrLibaExtemplatescript.getSelfRegex()) && StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex2()) && matcher2.matches() || StringUtils.isEmpty(ivrLibaExtemplatescript.getSelfRegex2()) && StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex()) && matcher.matches()) {
                            //将通用库匹配的，放到返回值中
                            phoneCallBackYQVO.setValue(phoneCallBackYQVO.getValue() + ivrLibaExtemplatescript.getSwitchText());
                        }
                        break;
                    }
                }

            }

        }
        return phoneCallBackYQVO;
    }

    private String getObject(ServiceSubtask serviceSubtask, String scriptContent) {
        Map<String, Map<String, String>> param = getParam(serviceSubtask.getTaskid());
        for (Map<String, String> map : param.values()) {
            for (String key : map.keySet()) {
                scriptContent = scriptContent.replace(key, StringUtils.isNotEmpty(map.get(key)) ? map.get(key) : "");
            }
        }
        scriptContent.replace("${name}", StringUtils.isNotEmpty(serviceSubtask.getName()) ? serviceSubtask.getName() : "");
        scriptContent.replace("${dzz}", StringUtils.isNotEmpty(serviceSubtask.getPlaceOfResidence()) ? serviceSubtask.getPlaceOfResidence() : "");
        scriptContent.replace("${phone}", StringUtils.isNotEmpty(serviceSubtask.getTelcode()) ? serviceSubtask.getTelcode() : "");

        return scriptContent;
    }


    /**
     * 获取任务里的通配符
     *
     * @param taskId
     * @return
     */
    private Map<String, Map<String, String>> getParam(Long taskId) {
        ServiceTask serviceTask = serviceTaskService.selectServiceTaskByTaskid(taskId);
        ObjectMapper objectMapper = new ObjectMapper();
        Map<String, Map<String, String>> serviceTaskMap = null;
        try {
            serviceTaskMap = objectMapper.readValue(serviceTask.getTextParam(), Map.class);
        } catch (JsonProcessingException e) {
            e.printStackTrace();
        }
        return serviceTaskMap;
    }

    private Map<String, String> delRedisValue(String cache, String id) {
        id = "," + id + ",";
        String val = "";
        String cacheName = "";
        Map<String, String> map = new HashMap<>();

        if (StringUtils.isNotEmpty(cache)) {
            val = redisCache.getCacheObject(cache);
            if (!StringUtils.isEmpty(val)) {
                if (val.contains(id)) {
                    val = val.replaceAll(id, "");
                }
            }
            map.put("val", val);
            map.put("cacheName", cache);
            return map;
        }

        for (int i = 0; i < 6; i++) {
            val = redisCache.getCacheObject("cache-0" + i);
            if (!StringUtils.isEmpty(val)) {
                if (val.contains(id)) {
                    val = val.replaceAll(id, "");
                    map.put("val", val);
                    map.put("cacheName", "cache-0" + i);
                }
            }
        }
        return map;
    }


    /**
     * 雨绮任务拉取
     *
     * @return
     */
    @Override
    public List<PullTaskVO> taskPull() {
        //pullTaskVOList用于数据返回
        List<PullTaskVO> pullTaskVOList = new ArrayList<>();
        String value0 = redisCache.getCacheObject("cache-0");
        //  cache-0为立即发起的,其它的先推迟
        if (!StringUtils.isEmpty(value0)) {
            pullTaskVOList = getPullTaskList(value0, "cache-0");
            //将cache-0的数据，转移不对劲cache-00中
            String cache00 = redisCache.getCacheObject("cache-0");
            if (!StringUtils.isEmpty(cache00)) redisCache.setCacheObject("cache-0", cache00 + "," + value0);
            else redisCache.setCacheObject("cache-0", value0);
            redisCache.deleteObject("cache-0");
        } else {
            for (int i = 1; i < 6; i++) {
                //取出从cache-1 到 cache-5的第一个子任务信息
                String value = redisCache.getCacheObject("cache-" + i);
                if (StringUtils.isEmpty(value)) continue;
                List<PullTaskVO> pullTaskVOList2 = getPullTaskList(value, "cache-" + i);
                if (CollectionUtils.isNotEmpty(pullTaskVOList2) && pullTaskVOList2.size() > 0) {
                    pullTaskVOList.addAll(pullTaskVOList2);
                }
                redisCache.deleteObject("cache-" + i);
            }
        }

        return pullTaskVOList;
    }


    private List<PullTaskVO> getPullTaskList(String subIds, String cacheName) {
        //pullTaskVOList用于数据返回
        List<PullTaskVO> pullTaskVOList = new ArrayList<>();
        //newValue0用于保存没有处理的子 任务
        String newValue0 = "";
        //根据,获取子任务的ID
        String[] split = subIds.split(",,");
        for (int i = 0; i < split.length; i++) {
            if (cacheName.equals("cache-0") && i < 5 || !cacheName.equals("cache-0") && i < 1) {
                PullTaskVO pullTaskVO = new PullTaskVO();
                String subId = split[i].trim().replace(",", "");

                ServiceSubtask serviceSubtask = serviceSubtaskMapper.selectServiceSubtaskById(Long.valueOf(subId));
                IvrTaskTemplate ivrTaskTemplate = ivrTaskTemplateService.selectIvrTaskTemplateByID(serviceSubtask.getTemplateid());
                //通过任务模板中的"第一次问题编号"获取第一个问题;
                IvrTaskTemplateScript ivrTaskTemplateScript = null;
                IvrTaskTemplateScript ivrTaskTemplateScript1 = new IvrTaskTemplateScript();
                ivrTaskTemplateScript1.setTemplateID(ivrTaskTemplate.getId());
                List<IvrTaskTemplateScript> ivrTaskTemplateScripts = iIvrTaskTemplateScriptService.selectIvrTaskTemplateScriptList(ivrTaskTemplateScript1);
                aa:
                for (IvrTaskTemplateScript ivrTaskTemplateScript2 : ivrTaskTemplateScripts) {
                    if (ivrTaskTemplate.getFirstQuestionNum() == Long.valueOf(ivrTaskTemplateScript2.getSort())) {
                        ivrTaskTemplateScript = ivrTaskTemplateScript2;
                        break aa;
                    }
                }
                //如果ivrTaskTemplateScript为空，也就没有往下执行的必要了
                if (ObjectUtils.isEmpty(ivrTaskTemplateScript)) return null;
                //获取通配符匹配过后的问题
                String scrContent = getObject(serviceSubtask, ivrTaskTemplateScript.getScriptContent());
                String kcb = ivrTaskTemplate.getRevisitBefore() + "," + scrContent;

                //封装返回数据
                //taskId = 子任务ID + 问题ID +问题序号
                pullTaskVO.setTaskid(subId);
                pullTaskVO.setAppkey("ZurNHpaQLq6P55YS");
                pullTaskVO.setSections(LocalTime.now().format(DateTimeFormatter.ofPattern("hh:mm")) + "-" + LocalTime.now().plusMinutes(1).format(DateTimeFormatter.ofPattern("hh:mm")));
                pullTaskVO.setPhones(serviceSubtask.getPhone());
                pullTaskVO.setPrologue(kcb);
                pullTaskVO.setDisplayNo("85129866");
                pullTaskVOList.add(pullTaskVO);
                redisCache.setCacheObject(subId.trim() + "-" + serviceSubtask.getPhone().trim(), ivrTaskTemplateScript.getId().toString());
            } else {
                if (StringUtils.isEmpty(newValue0)) {
                    newValue0 = "," + split[i].trim() + ",";
                } else {
                    newValue0 = newValue0 + "," + split[i].trim() + ",";
                }
                redisCache.setCacheObject(cacheName, newValue0);
            }
        }

        return pullTaskVOList;
    }

    @Override
    public Integer saveQuestionAnswerPhone(ServiceSubTaskDetailReq serviceSubTaskDetailReq) {
        RSAPublicKeyExample rsaPublicKeyExample = new RSAPublicKeyExample();
        Long tid = Long.valueOf(rsaPublicKeyExample.decryptedData(serviceSubTaskDetailReq.getParam1(), pri_key));
        Long pid = Long.valueOf(rsaPublicKeyExample.decryptedData(serviceSubTaskDetailReq.getParam2(), pri_key));
        ServiceSubtask ivrTaskSingle = new ServiceSubtask();
        ivrTaskSingle.setTaskid(tid);
        ivrTaskSingle.setPatid(pid);
        List<ServiceSubtask> selectServiceSubtaskList = serviceSubtaskMapper.selectServiceSubtaskList(ivrTaskSingle);
        if (CollectionUtils.isEmpty(selectServiceSubtaskList) || selectServiceSubtaskList.size() == 0) {
            log.error("报错了，selectServiceSubtaskList数据为空了：{}", ivrTaskSingle);
            return 0;
        }
        int i = 0;
        //随访
        for (ServiceSubtaskDetail serviceSubtaskDetail : serviceSubTaskDetailReq.getServiceSubtaskDetailList()) {
            serviceSubtaskDetail.setSubId(selectServiceSubtaskList.get(0).getId());
            serviceSubtaskDetail.setId(UUID.randomUUID().toString());
            serviceSubtaskDetail.setCreateTime(new Date());
            i = ivrTaskcalldetailMapper.insertServiceSubtaskDetail(serviceSubtaskDetail);
        if (StringUtils.isNotEmpty(serviceSubTaskDetailReq.getParam1())) {
            RSAPublicKeyExample rsaPublicKeyExample = new RSAPublicKeyExample();
            Long tid = Long.valueOf(rsaPublicKeyExample.decryptedData(serviceSubTaskDetailReq.getParam1(), pri_key));
            Long pid = Long.valueOf(rsaPublicKeyExample.decryptedData(serviceSubTaskDetailReq.getParam2(), pri_key));
            ServiceSubtask ivrTaskSingle = new ServiceSubtask();
            ivrTaskSingle.setTaskid(tid);
            ivrTaskSingle.setPatid(pid);
            List<ServiceSubtask> selectServiceSubtaskList = serviceSubtaskMapper.selectServiceSubtaskList(ivrTaskSingle);
            if (CollectionUtils.isEmpty(selectServiceSubtaskList) || selectServiceSubtaskList.size() == 0) {
                log.error("报错了，selectServiceSubtaskList数据为空了：{}", ivrTaskSingle);
                return 0;
            }
            //随访
            for (ServiceSubtaskDetail serviceSubtaskDetail : serviceSubTaskDetailReq.getServiceSubtaskDetailList()) {
                serviceSubtaskDetail.setSubId(selectServiceSubtaskList.get(0).getId());
                serviceSubtaskDetail.setId(UUID.randomUUID().toString());
                serviceSubtaskDetail.setCreateTime(new Date());
                i = serviceSubtaskDetailMapper.insertServiceSubtaskDetail(serviceSubtaskDetail);
            }
        } else {
            for (ServiceSubtaskDetail serviceSubtaskDetail : serviceSubTaskDetailReq.getServiceSubtaskDetailList()) {
                serviceSubtaskDetail.setCreateTime(new Date());
                i = serviceSubtaskDetailMapper.insertServiceSubtaskDetail(serviceSubtaskDetail);
            }
        }
        return i;
    }
@@ -793,4 +881,43 @@
        return null;
    }


    private ServiceSubtaskDetail getServiceSubtaskDetail(PhoneCallReqYQVO phoneCallReqYQVO, IvrTaskTemplateScriptVO ivrTaskTemplateScriptVO, ServiceSubtask serviceSubtask, IvrTaskTemplate ivrTaskTemplate) {
        ServiceSubtaskDetail serviceSubtaskDetail = new ServiceSubtaskDetail();
        serviceSubtaskDetail.setSubId(Long.valueOf(phoneCallReqYQVO.getTaskid()));
        serviceSubtaskDetail.setUuid(phoneCallReqYQVO.getUuid());
        serviceSubtaskDetail.setPhone(phoneCallReqYQVO.getPhone());
        serviceSubtaskDetail.setOperate(serviceSubtask.getCreateBy());
        serviceSubtaskDetail.setDisplayno(phoneCallReqYQVO.getPhone());
        serviceSubtaskDetail.setAssigntime(System.currentTimeMillis());
        serviceSubtaskDetail.setStarttime(System.currentTimeMillis());
        serviceSubtaskDetail.setAnswertime(System.currentTimeMillis());
        serviceSubtaskDetail.setAsrtext("无应答");
        if (StringUtils.isNotEmpty(phoneCallReqYQVO.getAsrtext()))
            serviceSubtaskDetail.setAsrtext(phoneCallReqYQVO.getAsrtext());
        serviceSubtaskDetail.setBeginTime(System.currentTimeMillis());
        serviceSubtaskDetail.setEndTime(System.currentTimeMillis());
        serviceSubtaskDetail.setSentEnd(1L);
        serviceSubtaskDetail.setTemplateid(ivrTaskTemplate.getId().toString());
        serviceSubtaskDetail.setTemplatequestionnum(ivrTaskTemplateScriptVO.getId());
        serviceSubtaskDetail.setQuestiontext(ivrTaskTemplateScriptVO.getScriptContent());
        serviceSubtaskDetail.setCategoryname(ivrTaskTemplateScriptVO.getScriptType());
        serviceSubtaskDetail.setTargetoptions(ivrTaskTemplateScriptVO.getTargetOptions());

        int i = 1;
        for (IvrTaskTemplateTargetoption ivrTaskTemplateTargetoption : ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList()) {
            if (ivrTaskTemplateTargetoption.getIsUserOperation() == 1) {
                serviceSubtaskDetail.setMatchedtext(ivrTaskTemplateTargetoption.getTargetvalue());
            }
            serviceSubtaskDetail.setTargetvalue(StringUtils.isEmpty(serviceSubtaskDetail.getTargetvalue()) ? i + ivrTaskTemplateTargetoption.getTargetvalue() : serviceSubtaskDetail.getTargetvalue() + "  " + (i + 1) + ivrTaskTemplateTargetoption.getTargetvalue());
        }

        serviceSubtaskDetail.setAddtime(new Date());
        serviceSubtaskDetail.setIsupload(0L);
        serviceSubtaskDetail.setUploadTime(new Date());
        serviceSubtaskDetail.setDelFlag("0");
        serviceSubtaskDetail.setValueType(ivrTaskTemplateScriptVO.getScriptType());
        return serviceSubtaskDetail;
    }

}