liusheng
2024-05-12 f243bb8af00a2464d16536d42150a4107f87b4ae
smartor/src/main/java/com/smartor/service/impl/IvrTaskSingleServiceImpl.java
@@ -8,9 +8,8 @@
import com.ruoyi.common.exception.base.BaseException;
import com.ruoyi.common.utils.DateUtils;
import com.ruoyi.common.utils.DtoConversionUtils;
//import com.smartor.config.PhoneUtils;
import com.smartor.config.PhoneUtils;
import com.smartor.config.RabbitMqConfig;
import com.smartor.config.RabbitMqCallPhoneConfig;
import com.smartor.domain.*;
import com.smartor.mapper.*;
import com.smartor.service.IIvrTaskService;
@@ -19,7 +18,6 @@
import org.apache.commons.collections4.CollectionUtils;
import org.apache.commons.lang3.ObjectUtils;
import org.apache.commons.lang3.StringUtils;
import org.springframework.amqp.rabbit.core.RabbitTemplate;
import org.springframework.beans.factory.annotation.Autowired;
import org.springframework.stereotype.Service;
import org.springframework.transaction.annotation.Transactional;
@@ -49,20 +47,19 @@
    private IvrLibaTemplateTargetoptionMapper ivrLibaScriptTargetoptionMapper;
    @Autowired
    private IvrLibaTemplateScriptMapper ivrLibaTemplateScriptMapper;
    @Autowired
    private IvrTaskVisitResultMapper ivrTaskVisitResultMapper;
    @Autowired
    private RedisCache redisCache;
    @Autowired
    private IvrLibaExtemplatescriptMapper ivrLibaExtemplatescriptMapper;
    @Autowired
    private RabbitTemplate rabbitTemplate;
    @Autowired
    private PatMedOuthospMapper patMedOuthospMapper;
    @Autowired
    private PatMedInhospMapper patMedInhospMapper;
    private RabbitMqCallPhoneConfig rabbitMqCallPhoneConfig;
    /**
@@ -135,7 +132,7 @@
                patTaskRelevance.setPhone(ivrTaskcall1.getPhone());
                patTaskRelevance.setAddr(ivrTaskcall1.getAddr());
                patTaskRelevance.setDeptName(ivrTaskcall1.getDeptname());
                patTaskRelevance.setBedNo(ivrTaskcall1.getBadNo());
                patTaskRelevance.setBedNo(ivrTaskcall1.getBedNo());
                patTaskRelevance.setDiagname(ivrTaskcall1.getDiagname());
                patTaskRelevances.add(patTaskRelevance);
            }
@@ -206,7 +203,7 @@
        if (ivrTaskcallVO.getIsoperation() != null && ivrTaskcallVO.getIsoperation() == 1) {
            //往任务表中,新增任务
            IvrTask ivrTask = DtoConversionUtils.sourceToTarget(ivrTaskcallVO, IvrTask.class);
            Integer taskId = ivrTaskService.insertIvrTask(ivrTask);
            ivrTaskService.insertIvrTask(ivrTask);
            ivrTaskcallVO.setTaskid(ivrTask.getTaskid().longValue());
            //新增
@@ -220,7 +217,7 @@
                    ivrTaskcall.setPhone(patTaskRelevance.getPhone());
                    ivrTaskcall.setAddr(patTaskRelevance.getAddr());
                    ivrTaskcall.setCreateTime(DateUtils.getNowDate());
                    ivrTaskcall.setTextParam(new Gson().toJson(ivrTaskcallVO.getTextParam()));
                    ivrTaskcall.setTextParam(new Gson().toJson(patTaskRelevance.getTextParam()));
                    if (CollectionUtils.isNotEmpty(ivrTaskcallVO.getSendTimeslot())) {
                        ivrTaskcall.setSendTimeSlot(ivrTaskcallVO.getSendTimeslot().toString());
                    }
@@ -270,7 +267,7 @@
    @Override
    public int heTaskSend(IvrTaskSingleVO ivrTaskcallVO) {
        //判断任务是否是立即发送
        if (ivrTaskcallVO.getSendType().equals("2") && ivrTaskcallVO.getSendstate() == 1) {
        if (ivrTaskcallVO.getSendType().equals("2")) {
            IvrTaskcallMQ ivrTaskcallMQ = new IvrTaskcallMQ();
            ivrTaskcallMQ.setTaskid(ivrTaskcallVO.getTaskid());
            ivrTaskcallMQ.setSendType("1");
@@ -279,12 +276,9 @@
            String ivrTaskcallMQJson = JSON.toJSONString(ivrTaskcallMQ);
            ivrTaskcallMQJson = ivrTaskcallMQJson.substring(1, ivrTaskcallMQJson.length() - 1);
            //立即发送
            rabbitTemplate.convertAndSend(RabbitMqConfig.phone_exchange, RabbitMqConfig.routing_key, ivrTaskcallMQJson, message -> {
                //注意这里时间可以使long,而且是设置header
                message.getMessageProperties().setHeader("x-delay", 0);
                return message;
            });
        } else if (ivrTaskcallVO.getSendType().equals("1") && ivrTaskcallVO.getSendstate() == 1) {
            rabbitMqCallPhoneConfig.sendMessage("phone_exchange", "phone.123", ivrTaskcallMQJson, 0L);
        } else if (ivrTaskcallVO.getSendType().equals("1")) {
            //时间段发送
            if (CollectionUtils.isNotEmpty(ivrTaskcallVO.getSendTimeslot())) {
                for (TaskSendTimeVO taskSendTimeVO : ivrTaskcallVO.getSendTimeslot()) {
@@ -313,12 +307,13 @@
                    Long finalMilliseconds = milliseconds;
                    String ivrTaskcallMQJson = JSON.toJSONString(ivrTaskcallMQ);
                    ivrTaskcallMQJson = ivrTaskcallMQJson.substring(1, ivrTaskcallMQJson.length() - 1);
                    rabbitTemplate.convertAndSend(RabbitMqConfig.phone_exchange, RabbitMqConfig.routing_key, ivrTaskcallMQJson, message -> {
                        //注意这里时间可以使long,而且是设置header
                        message.getMessageProperties().setHeader("x-delay", finalMilliseconds);
                        return message;
                    });
                    rabbitMqCallPhoneConfig.sendMessage("phone_exchange", "phone.123", ivrTaskcallMQJson, 0L);
                }
                //将任务状态修改成执行中
                IvrTask ivrTask = new IvrTask();
                ivrTask.setTaskid(ivrTaskcallVO.getTaskid());
                ivrTask.setSendState("2");
                ivrTaskService.updateIvrTask(ivrTask);
            }
        }
@@ -326,7 +321,10 @@
    }
    @Override
    public void phoneCallBack(PhoneCallBackVO phoneCallBackVO) {phoneCallBackVO.setTextResult(phoneCallBackVO.getTextResult().substring(0, phoneCallBackVO.getTextResult().length() - 1));
    public void phoneCallBack(PhoneCallBackVO phoneCallBackVO) {
        phoneCallBackVO.setTextResult(phoneCallBackVO.getTextResult().substring(0, phoneCallBackVO.getTextResult().length() - 1));
        SimpleDateFormat simpleDateFormat1 = new SimpleDateFormat("YYYY-MM-dd HH:mm:ss");
        //获取数据
        Boolean aBoolean = redisCache.hasKey(phoneCallBackVO.getUuid());
@@ -336,15 +334,15 @@
        Integer hangupValue = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "hangup");
        PhoneUtils phoneUtils = new PhoneUtils();
        if (hangupValue != null && hangupValue == 1) {
            log.info("电话要挂断了");
            String date = simpleDateFormat1.format(new Date());
            log.info("电话要挂断了: {}", date);
            //hangupValue == 1  随访结束,直接可以挂电话
            phoneUtils.hangup(null, null, null, null, null, null, null, phoneCallBackVO.getUuid());
            log.info("电话挂断----------------------------");
            phoneUtils.hangup("", "", "", "", "", "", "", phoneCallBackVO.getUuid());
            return;
        }
        Map<String, Object> map = redisCache.getCacheObject(phoneCallBackVO.getUuid());
        IvrTaskSingle ivrTaskcall = (IvrTaskSingle) map.get("ivrTaskcall");
        IvrTaskSingle ivrTaskcall = (IvrTaskSingle) map.get("ivrTaskSingle");
        List<IvrLibaTemplateScriptVO> ivrLibaTemplateScriptVOs = (List<IvrLibaTemplateScriptVO>) map.get("ivrLibaTemplateScriptVO");
        //将uuid更新到数据库中
        ivrTaskcall.setSenduuid(phoneCallBackVO.getUuid());
@@ -376,6 +374,8 @@
                    redisCache.setCacheObject(phoneCallBackVO.getUuid() + "noVoice", 0, 120, TimeUnit.MINUTES);
                    IvrLibaTemplateScriptVO nextQuestion = getNextQuestion(ivrLibaTemplateScriptVOs, nowQuestion);
                    // 问题,  去调用“tts合成和播放”接口
                    String date = simpleDateFormat1.format(new Date());
                    log.info("去调用tts合成和播放接口: {},uuid为:{}", date, phoneCallBackVO.getUuid());
                    phoneUtils.ttsPlayback(nowQuestion.getQuestionText(), phoneCallBackVO.getUuid());
                }
            } else {
@@ -383,11 +383,15 @@
                //调用ivrLibaTemplateScriptVO中的slienceText(静默话术)
                String slienceText = nowQuestion.getSlienceText();
                //静默话术  + 问题,  去调用“tts合成和播放”接口
                String date = simpleDateFormat1.format(new Date());
                log.info("静默话术  + 问题,去调用tts合成和播放接口: {},uuid为:{}", date, phoneCallBackVO.getUuid());
                phoneUtils.ttsPlayback(slienceText + nowQuestion.getQuestionText(), phoneCallBackVO.getUuid());
                return;
            }
        } else {
            //isppd用来记录是否匹配到
            Boolean isppd = false;
            //有回话,对回答的问题,进行正则匹配(这里只针对选择题,其它题型不行)
            for (int j = 0; j < nowQuestion.getIvrLibaScriptTargetoptionList().size(); j++) {
                //包含
@@ -402,8 +406,8 @@
                    Pattern pattern2 = Pattern.compile(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2());
                    matcher2 = pattern2.matcher(phoneCallBackVO.getTextResult());
                }
                log.info("phoneCallBack--Targetregex的值为:{}, phoneCallBack--Targetregex2的值为:{}", nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex(), nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2());
                if (StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex()) && matcher.matches() && StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2()) && matcher2.matches() || StringUtils.isEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex()) && StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2()) && matcher2.matches() || StringUtils.isEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2()) && StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex()) && matcher.matches()) {
                log.error("PCB--getQuestionText问题为:{},UUID:{}", nowQuestion.getQuestionText(), phoneCallBackVO.getUuid());
                if (StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2()) && matcher2.matches() && StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex()) && matcher.matches() || StringUtils.isEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex()) && StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2()) && matcher2.matches() || StringUtils.isEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex2()) && StringUtils.isNotEmpty(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetregex()) && matcher.matches()) {
                    //说明匹配正确了
                    //这里应该先判断类型,去再修改,设置IsUserOperation是单选题的改法
                    nowQuestion.getIvrLibaScriptTargetoptionList().get(j).setIsUserOperation(true);
@@ -412,6 +416,19 @@
                    //将静默置为0
                    redisCache.setCacheObject(phoneCallBackVO.getUuid() + "noVoice", 0, 120, TimeUnit.MINUTES);
                    redisCache.setCacheObject(phoneCallBackVO.getUuid() + "mateNum", 0, 120, TimeUnit.MINUTES);
                    //将患者的回签写进表里
                    IvrTaskVisitResult ivrTaskVisitResult = DtoConversionUtils.sourceToTarget(ivrTaskcall, IvrTaskVisitResult.class);
                    ivrTaskVisitResult.setId(null);
                    ivrTaskVisitResult.setQuestion(nowQuestion.getQuestionText());
                    ivrTaskVisitResult.setPatientAnswer(phoneCallBackVO.getTextResult());
                    ivrTaskVisitResult.setCreateTime(new Date());
                    ivrTaskVisitResult.setOptionResult(nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getTargetvalue());
                    ivrTaskVisitResultMapper.insertIvrTaskVisitResult(ivrTaskVisitResult);
                    //将匹配到的标识改成true
                    isppd = true;
                    //获取下一题
                    Integer nextQuestion = nowQuestion.getIvrLibaScriptTargetoptionList().get(j).getNextQuestion();
                    for (IvrLibaTemplateScriptVO script : ivrLibaTemplateScriptVOs) {
@@ -424,42 +441,63 @@
                            return;
                        } else if (nextQuestion > ivrLibaTemplateScriptVOs.size()) {
                            //没有下一题了,就结束了
                            String date = simpleDateFormat1.format(new Date());
                            log.error("没有下一题了,就结束了: {},uuid为:{}", date, phoneCallBackVO.getUuid());
                            redisCache.setCacheObject(phoneCallBackVO.getUuid() + "hangup", 1, 120, TimeUnit.MINUTES);
                            phoneUtils.ttsPlayback(ivrLibaTemplateVO.getRevisitAfter(), phoneCallBackVO.getUuid());
                            phoneUtils.hangup(null, null, null, null, null, null, null, phoneCallBackVO.getUuid());
                            try {
                                Thread.sleep(3000);
                            } catch (InterruptedException e) {
                                e.printStackTrace();
                            }
                            phoneUtils.hangup("", "", ivrLibaTemplateVO.getRevisitAfter(), "", "", "", "", phoneCallBackVO.getUuid());
                            return;
                        }
                    }
                    return;
                } else {
                    //没有匹配到
                    Integer mateNum = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "mateNum");
                    if (mateNum == null) mateNum = 0;
                    //无匹配次数去判断是否到最大询问次数,并且所有的选项都匹配完了
                    if (mateNum == ivrLibaTemplateVO.getMateNum().intValue() && j == nowQuestion.getIvrLibaScriptTargetoptionList().size() - 1) {
                        //如果下一题为空.则新的数据返回,并加上感谢语
                        if (nowQuestion.getTargetid() < ivrLibaTemplateScriptVOs.size()) {
                            QuestionMessage questionMessage = new QuestionMessage();
                            IvrLibaTemplateScriptVO nextQuestion = getNextQuestion(ivrLibaTemplateScriptVOs, nowQuestion);
                            questionMessage.setQuestionList(ivrLibaTemplateScriptVOs);
                            questionMessage.setNowQuestion(nextQuestion);
                            redisCache.setCacheObject(phoneCallBackVO.getUuid() + "returnQues", questionMessage, 120, TimeUnit.MINUTES);
                            redisCache.setCacheObject(phoneCallBackVO.getUuid() + "mateNum", 0, 120, TimeUnit.MINUTES);
                            phoneUtils.ttsPlayback(nextQuestion.getQuestionText(), phoneCallBackVO.getUuid());
                            return;
                        } else {
                            //就可以挂断电话了
                            redisCache.setCacheObject(phoneCallBackVO.getUuid() + "hangup", 1, 120, TimeUnit.MINUTES);
                            phoneUtils.ttsPlayback(ivrLibaTemplateVO.getRevisitAfter(), phoneCallBackVO.getUuid());
                            phoneUtils.hangup(null, null, null, null, null, null, null, phoneCallBackVO.getUuid());
                            return;
                        }
                    } else if (mateNum < ivrLibaTemplateVO.getMateNum().intValue() && j == nowQuestion.getIvrLibaScriptTargetoptionList().size() - 1) {
                        //没有问到规定次数
                        mateNum = mateNum + 1;
                        redisCache.setCacheObject(phoneCallBackVO.getUuid() + "mateNum", mateNum, 120, TimeUnit.MINUTES);
                    //没有匹配上当前option
                    //Targetregex2 为false,表示在Targetregex2中存在  语句中的关键字,这个option就不用再继续匹配了,直接匹配下一个option
                    continue;
                }
            }
            if (isppd != true) {
                //没有匹配到
                Integer mateNum = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "mateNum");
                if (mateNum == null) mateNum = 0;
                //无匹配次数去判断是否到最大询问次数,并且所有的选项都匹配完了
                if (mateNum == ivrLibaTemplateVO.getMateNum().intValue()) {
                    //如果下一题为空.则新的数据返回,并加上感谢语
                    if (nowQuestion.getTargetid() < ivrLibaTemplateScriptVOs.size()) {
                        QuestionMessage questionMessage = new QuestionMessage();
                        IvrLibaTemplateScriptVO nextQuestion = getNextQuestion(ivrLibaTemplateScriptVOs, nowQuestion);
                        questionMessage.setQuestionList(ivrLibaTemplateScriptVOs);
                        questionMessage.setNowQuestion(nextQuestion);
                        redisCache.setCacheObject(phoneCallBackVO.getUuid() + "returnQues", questionMessage, 120, TimeUnit.MINUTES);
                        redisCache.setCacheObject(phoneCallBackVO.getUuid() + "mateNum", 0, 120, TimeUnit.MINUTES);
                        String date = simpleDateFormat1.format(new Date());
                        log.info("如果下一题为空.则新的数据返回,并加上感谢语: {},uuid为:{}", date, phoneCallBackVO.getUuid());
                        phoneUtils.ttsPlayback(nextQuestion.getQuestionText(), phoneCallBackVO.getUuid());
                        return;
                    } else {
                        //就可以挂断电话了
                        String date = simpleDateFormat1.format(new Date());
                        log.info("就可以挂断电话了------: {},uuid为:{}", date, phoneCallBackVO.getUuid());
                        redisCache.setCacheObject(phoneCallBackVO.getUuid() + "hangup", 1, 120, TimeUnit.MINUTES);
                        phoneUtils.ttsPlayback(ivrLibaTemplateVO.getRevisitAfter(), phoneCallBackVO.getUuid());
                        try {
                            Thread.sleep(3000);
                        } catch (InterruptedException e) {
                            e.printStackTrace();
                        }
                        phoneUtils.hangup("", "", ivrLibaTemplateVO.getRevisitAfter(), "", "", "", "", phoneCallBackVO.getUuid());
                        return;
                    }
                } else if (mateNum < ivrLibaTemplateVO.getMateNum().intValue()) {
                    //没有问到规定次数
                    mateNum = mateNum + 1;
                    redisCache.setCacheObject(phoneCallBackVO.getUuid() + "mateNum", mateNum, 120, TimeUnit.MINUTES);
                }
            }
            //选项匹配完成后,需要再去通过库再进行匹配一次
@@ -502,10 +540,14 @@
                            redisCache.setCacheObject(phoneCallBackVO.getUuid() + "isOver", 1, 120, TimeUnit.MINUTES);
                        }
                        //调用“15、tts合成和播放, tts_playback”将结果传回
                        String date = simpleDateFormat1.format(new Date());
                        log.info("调用“15、tts合成和播放------: {},uuid为:{}", date, phoneCallBackVO.getUuid());
                        phoneUtils.ttsPlayback(nowQuestion.getQuestionText() + ivrLibaTemplateScriptVO.getSubmoduleText(), phoneCallBackVO.getUuid());
                    }
                    break;
                }
                String date = simpleDateFormat1.format(new Date());
                log.info("最后的信息回复-: {},uuid为:{}", date, phoneCallBackVO.getUuid());
                phoneUtils.ttsPlayback(nowQuestion.getQuestionText(), phoneCallBackVO.getUuid());
            }
        }