代码提交

liusheng

2024-10-30 f55c563e2a0b52e4569ce6b5f81632cac598f7fe

 smartor/src/main/java/com/smartor/service/impl/ServiceSubtaskServiceImpl.java

@@ -27,6 +27,7 @@
import org.springframework.transaction.annotation.Transactional;

import java.math.BigDecimal;
import java.sql.Time;
import java.text.SimpleDateFormat;
import java.time.LocalDate;
import java.time.LocalTime;
@@ -326,7 +327,7 @@
                    serviceSubtask.setSendname(patTaskRelevance.getName());
                    serviceSubtask.setAge(patTaskRelevance.getAge());
                    serviceSubtask.setSfzh(patTaskRelevance.getIdcardno());
                    serviceSubtask.setPhone(patTaskRelevance.getPhone());
                    serviceSubtask.setPhone(patTaskRelevance.getTelcode());
                    serviceSubtask.setAddr(patTaskRelevance.getAddr());
                    serviceSubtask.setPatid(patTaskRelevance.getPatid());
                    serviceSubtask.setCreateTime(DateUtils.getNowDate());
@@ -608,7 +609,7 @@
                        Pattern pattern2 = Pattern.compile(ivrLibaExtemplatescript.getSelfRegex2());
                        matcher2 = pattern2.matcher(returnQues.getContent());
                    }
                    log.info("++++++++++++++++++++++++++通用库是否为空：selfRegex : {} , selfRegex2 : {}", ivrLibaExtemplatescript.getSelfRegex(), ivrLibaExtemplatescript.getSelfRegex2());
                    log.error("++++++++++++++++++++++++++通用库是否为空：selfRegex : {} , selfRegex2 : {}", ivrLibaExtemplatescript.getSelfRegex(), ivrLibaExtemplatescript.getSelfRegex2());
                    if (StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex()) && matcher.matches() && StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex2()) && matcher2.matches() || StringUtils.isEmpty(ivrLibaExtemplatescript.getSelfRegex()) && StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex2()) && matcher2.matches() || StringUtils.isEmpty(ivrLibaExtemplatescript.getSelfRegex2()) && StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex()) && matcher.matches()) {
                        QuestionMessage questionMessage = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "returnQues");
                        IvrTaskTemplateScriptVO ivrTaskTemplateScriptVO = returnQues.getNowQuestion();
@@ -645,6 +646,27 @@
     */
    @Override
    public PhoneCallBackYQVO phoneCallBackYQ(PhoneCallReqYQVO phoneCallReqYQVO) {
        //判断是否挂机
        String hangupState = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "- hangup");
        if (StringUtils.isNotEmpty(hangupState) && hangup.equals("1")) {
            return new PhoneCallBackYQVO();
        }
        if ("AsrCallback".equals(phoneCallReqYQVO.getOperate()) && phoneCallReqYQVO.getEnd_time() != null && phoneCallReqYQVO.getEnd_time() != -1) {
            //处理挂断
            if (phoneCallReqYQVO.getAsrtext().contains("拨叫的用户正忙")) {
                ServiceSubtask serviceSubtask2 = new ServiceSubtask();
                serviceSubtask2.setRemark("电话发送成功（患者挂断）");
                serviceSubtask2.setSenduuid(phoneCallReqYQVO.getUuid());
                serviceSubtask2.setId(Long.valueOf(phoneCallReqYQVO.getTaskid()));
                serviceSubtaskMapper.updateServiceSubtask(serviceSubtask2);
                Map<String, String> req = new HashMap<>();
                req.put("uuid", phoneCallReqYQVO.getUuid());
                req.put("caller", phoneCallReqYQVO.getPhone());
                HttpUtil.postJsonRequest(hangup, new Gson().toJson(req));
                redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "- hangup", "1", 2, TimeUnit.MINUTES);
                return new PhoneCallBackYQVO();
            }
        }
        //定义一个分数的变量
        Boolean aBoolean1 = redisCache.hasKey(phoneCallReqYQVO.getUuid() + "SCORE");
        if (!aBoolean1) redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "SCORE", 0.0, 120, TimeUnit.MINUTES);
@@ -668,7 +690,8 @@
                    Map<String, String> req = new HashMap<>();
                    req.put("uuid", phoneCallReqYQVO.getUuid());
                    req.put("caller", phoneCallReqYQVO.getPhone());
                    HttpUtils.sendPost(hangup, new Gson().toJson(req));
//                    HttpUtils.sendPost(hangup, new Gson().toJson(req));
                    HttpUtil.postJsonRequest(hangup, new Gson().toJson(req));
                    //删除结束语的患存
                    redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "- jsy");
                } else {
@@ -722,10 +745,11 @@
                return phoneCallBackYQVO;
            } else {
                log.error("静默次数达到,挂掉电话：{}", num);
                ServiceTask serviceTask1 = serviceTaskService.selectServiceTaskByTaskid(serviceSubtask.getTaskid());
                //大与等于的话,直接挂断
                phoneCallBackYQVO.setType("text");
                phoneCallBackYQVO.setSilent_interval(ivrTaskTemplate.getSilencetime().intValue());
                phoneCallBackYQVO.setValue(ivrTaskTemplate.getRevisitAfter());
                phoneCallBackYQVO.setValue(serviceTask1.getJsy());
                //将结果写到detail中
                ServiceSubTaskDetailReq serviceSubTaskDetailReq = new ServiceSubTaskDetailReq();
                List<ServiceSubtaskDetail> serviceSubtaskDetailList = new ArrayList<>();
@@ -745,29 +769,65 @@
                redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "SCORE");
                redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "PlayEventCallbackPlaystop");
                //在redis中保存一下结束语，在调用挂电话的方法时删除
                redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "- jsy", ivrTaskTemplate.getRevisitAfter(), 120, TimeUnit.MINUTES);
                ServiceTask serviceTask = serviceTaskService.selectServiceTaskByTaskid(serviceSubtask.getTaskid());
                redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "- jsy", serviceTask.getJsy(), 120, TimeUnit.MINUTES);
            }
            return phoneCallBackYQVO;
        } else if ("AsrCallback".equals(phoneCallReqYQVO.getOperate()) && phoneCallReqYQVO.getEnd_time() != null && phoneCallReqYQVO.getEnd_time() != -1) {
            //播报第一题
            Integer integer = redisCache.getCacheObject(phoneCallReqYQVO.getTaskid().trim() + "-" + phoneCallReqYQVO.getPhone().trim() + "-firstSort");
//            if(integer==0){
//                //integer==0,表示开场白刚播报完，需要停顿一下，等患者说话
//                redisCache.setCacheObject(phoneCallReqYQVO.getTaskid().trim() + "-" + phoneCallReqYQVO.getPhone().trim() + "-firstSort", 1, 120, TimeUnit.MINUTES);
//                return phoneCallBackYQVO;
//            }
            if (ivrTaskTemplateScriptVO.getSort() == 1 && integer == 1) {
                phoneCallBackYQVO.setType("text");
                phoneCallBackYQVO.setSilent_interval(ivrTaskTemplate.getSilencetime().intValue());
                String scriptContent = ivrTaskTemplateScriptVO.getScriptContent();
                phoneCallBackYQVO.setValue(getObject(serviceSubtask, scriptContent));
                redisCache.setCacheObject(phoneCallReqYQVO.getTaskid().trim() + "-" + phoneCallReqYQVO.getPhone().trim() + "-firstSort", 2, 120, TimeUnit.MINUTES);
                return phoneCallBackYQVO;

            // 先对通话进行通用库匹配一次
            String extemplateID = ivrTaskTemplate.getSubmoduleID();
            if (StringUtils.isNotEmpty(extemplateID)) {
                String[] split = extemplateID.split(",");
                List<String> list = Arrays.asList(split);
                List<Long> list1 = new ArrayList<>();
                for (String str : list) {
                    list1.add(Long.valueOf(str));
                }
                List<IvrLibaExtemplatescript> ivrLibaExtemplatescripts = ivrLibaExtemplatescriptMapper.queryIvrLibaExtemplatescriptList(list1);
                IvrLibaExtemplatescript les = null;
                for (IvrLibaExtemplatescript ivrLibaExtemplatescript : ivrLibaExtemplatescripts) {
                    Matcher matcher = null;
                    if (StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex())) {
                        Pattern pattern = Pattern.compile(ivrLibaExtemplatescript.getSelfRegex());
                        matcher = pattern.matcher(phoneCallReqYQVO.getAsrtext());
                    }

                    Matcher matcher2 = null;
                    if (StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex2())) {
                        Pattern pattern2 = Pattern.compile(ivrLibaExtemplatescript.getSelfRegex2());
                        matcher2 = pattern2.matcher(phoneCallReqYQVO.getAsrtext());
                    }
                    if (StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex()) && matcher.matches() && StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex2()) && matcher2.matches() || StringUtils.isEmpty(ivrLibaExtemplatescript.getSelfRegex()) && StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex2()) && matcher2.matches() || StringUtils.isEmpty(ivrLibaExtemplatescript.getSelfRegex2()) && StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex()) && matcher.matches()) {
                        //将通用库匹配的，放到返回值中
//                        phoneCallBackYQVO.setValue(phoneCallBackYQVO.getValue() + ivrLibaExtemplatescript.getSwitchText());
                        phoneCallBackYQVO.setCommonValue(ivrLibaExtemplatescript.getSwitchText());
                        les = ivrLibaExtemplatescript;
                    }
                    break;
                }
                if (ObjectUtils.isNotEmpty(les)) {
                    //对匹配的结果处理一下(看看是不是需要挂机)
                    if (les.getIsEnd() != null && les.getIsEnd() == 1) {
                        //可以挂机了
                        redisCache.deleteObject(serviceSubtask.getId() + "-" + serviceSubtask.getPhone());
                        redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "SCORE");
                        redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "PlayEventCallbackPlaystop");
                        redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "noVoice");
                        //在redis中保存一下结束语，在调用挂电话的方法时删除
                        ServiceTask serviceTask = serviceTaskService.selectServiceTaskByTaskid(serviceSubtask.getTaskid());
                        redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "- jsy", serviceTask.getJsy(), 120, TimeUnit.MINUTES);
                        phoneCallBackYQVO.setValue(phoneCallBackYQVO.getCommonValue() + serviceTask.getJsy());
                        return phoneCallBackYQVO;
                    }
                }
            }

            //如果是文本回调
            //根据问题ID获取该问题的类型
            if (ivrTaskTemplateScriptVO.getScriptType().equals("1")) {
                //用来标记，是否有匹配上的
                Integer flag = 0;
                //是选择题
                for (int j = 0; j < ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().size(); j++) {
                    log.error("phoneCallReqYQVO.getAsrtext()的值为：{}", phoneCallReqYQVO.getAsrtext());
@@ -799,6 +859,7 @@
                        serviceSubtaskDetailList.add(getServiceSubtaskDetail(phoneCallReqYQVO, ivrTaskTemplateScriptVO, serviceSubtask, ivrTaskTemplate));
                        serviceSubTaskDetailReq.setServiceSubtaskDetailList(serviceSubtaskDetailList);
                        saveQuestionAnswerPhone(serviceSubTaskDetailReq);
                        flag = 1;
                        //将当前前的播报状态删除，给下一题让位
                        redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "PlayEventCallbackPlaystop");
//                        //获取下一题
@@ -817,7 +878,7 @@
                                Object obj = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "SCORE");
                                Double score = (obj == null ? new Double(0.00) : new Double(((Double) obj).doubleValue()));
                                score = BigDecimal.valueOf(score).add(ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(j).getScore()).doubleValue();
                                redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "SCORE", score);
                                redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "SCORE", score, 120, TimeUnit.MINUTES);
                            }

                            for (IvrTaskTemplateScript script : ivrTaskTemplateScripts) {
@@ -826,38 +887,47 @@
                                    phoneCallBackYQVO.setSilent_interval(ivrTaskTemplate.getSilencetime().intValue());
                                    String scriptContent = script.getScriptContent();
                                    log.error("下一题问题：{}", scriptContent);
                                    phoneCallBackYQVO.setValue(getObject(serviceSubtask, scriptContent));
                                    phoneCallBackYQVO.setValue(phoneCallBackYQVO.getCommonValue() + getObject(serviceSubtask, scriptContent));
                                    //将该患者的Redis中的题目ID，进行修改
                                    redisCache.setCacheObject(phoneCallReqYQVO.getTaskid().trim() + "-" + phoneCallReqYQVO.getPhone().trim(), script.getId().toString(), 120, TimeUnit.MINUTES);
                                    //删除无响应
                                    redisCache.deleteObject(phoneCallReqYQVO.getTaskid().trim() + "&&" + "mate" + "&&" + phoneCallReqYQVO.getUuid());
                                }
                            }
                        } else if (ivrTaskTemplateScriptVO.getBranchFlag().equals("0")) {
                            if (ivrTaskTemplateScriptVO.getNextScriptno() == null || ivrTaskTemplateScriptVO.getNextScriptno() == 0) {
                                phoneCallBackYQVO.setType("text");
                                phoneCallBackYQVO.setSilent_interval(ivrTaskTemplate.getSilencetime().intValue());
                                //更新一下分数
                                double score = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "SCORE");
                                serviceSubtask.setScore(BigDecimal.valueOf(score));
                                serviceSubtask.setFinishtime(new Date());
                                serviceSubtaskMapper.updateServiceSubtask(serviceSubtask);
                                //设置结束语
                                phoneCallBackYQVO.setValue(ivrTaskTemplate.getRevisitAfter());
                                Long id = serviceSubtask.getId();
                                Map<String, String> map = delRedisValue(null, id.toString());
                                redisCache.setCacheObject(map.get("cacheName"), map.get("val"));
                                redisCache.deleteObject(serviceSubtask.getId() + "-" + serviceSubtask.getPhone());
                                redisCache.deleteObject(phoneCallReqYQVO.getTaskid().trim() + "&&" + "mate" + "&&" + phoneCallReqYQVO.getUuid());
                                redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "SCORE");
                                redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "PlayEventCallbackPlaystop");
                                //在redis中保存一下结束语，在调用挂电话的方法时删除
                                redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "- jsy", ivrTaskTemplate.getRevisitAfter(), 120, TimeUnit.MINUTES);
                        } else if (ivrTaskTemplateScriptVO.getNextScriptno() == null || ivrTaskTemplateScriptVO.getNextScriptno() == 0) {
                            ServiceTask serviceTask1 = serviceTaskService.selectServiceTaskByTaskid(serviceSubtask.getTaskid());
                            phoneCallBackYQVO.setType("text");
                            phoneCallBackYQVO.setSilent_interval(ivrTaskTemplate.getSilencetime().intValue());
                            //更新一下分数
                            double score = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "SCORE");
                            serviceSubtask.setScore(BigDecimal.valueOf(score));
                            serviceSubtask.setFinishtime(new Date());
                            serviceSubtaskMapper.updateServiceSubtask(serviceSubtask);
                            //设置结束语
                            phoneCallBackYQVO.setValue(phoneCallBackYQVO.getCommonValue() + serviceTask1.getJsy());
                            Long id = serviceSubtask.getId();
                            Map<String, String> map = delRedisValue(null, id.toString());
                            redisCache.setCacheObject(map.get("cacheName"), map.get("val"));
                            redisCache.deleteObject(serviceSubtask.getId() + "-" + serviceSubtask.getPhone());
                            redisCache.deleteObject(phoneCallReqYQVO.getTaskid().trim() + "&&" + "mate" + "&&" + phoneCallReqYQVO.getUuid());
                            redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "SCORE");
                            redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "PlayEventCallbackPlaystop");
                            //在redis中保存一下结束语，在调用挂电话的方法时删除
                            ServiceTask serviceTask = serviceTaskService.selectServiceTaskByTaskid(serviceSubtask.getTaskid());
                            redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "- jsy", serviceTask.getJsy(), 120, TimeUnit.MINUTES);
//                                return phoneCallBackYQVO;
                            }

                        }
                    } else {
                        continue;
                        //flag=0,说明没 匹配上，也要把患者说的话记录下来
                        if (j == ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().size() - 1 && flag == 0) {
                            ServiceSubTaskDetailReq serviceSubTaskDetailReq = new ServiceSubTaskDetailReq();
                            List<ServiceSubtaskDetail> serviceSubtaskDetailList = new ArrayList<>();
                            serviceSubtaskDetailList.add(getServiceSubtaskDetail(phoneCallReqYQVO, ivrTaskTemplateScriptVO, serviceSubtask, ivrTaskTemplate));
                            serviceSubTaskDetailReq.setServiceSubtaskDetailList(serviceSubtaskDetailList);
                            saveQuestionAnswerPhone(serviceSubTaskDetailReq);
                            continue;
                        }
                    }
                }
                //都没有匹配到
@@ -867,11 +937,12 @@
                        //如果count已经大于或等于没有匹配次数
                        if (ivrTaskTemplateScriptVO.getBranchFlag().equals("0") && ivrTaskTemplateScriptVO.getNextScriptno() == null || ivrTaskTemplateScriptVO.getBranchFlag().equals("0") && ivrTaskTemplateScriptVO.getNextScriptno() == 0 || ivrTaskTemplateScriptVO.getBranchFlag().equals("1") && ivrTaskTemplateScriptVO.getNextScriptno() == null || ivrTaskTemplateScriptVO.getBranchFlag().equals("1") && ivrTaskTemplateScriptVO.getNextScriptno() == 0) {
                            //如果是最后一道题，或者没有下一题了，就直接挂机
                            ServiceTask serviceTask1 = serviceTaskService.selectServiceTaskByTaskid(serviceSubtask.getTaskid());
                            phoneCallBackYQVO.setType("text");
                            phoneCallBackYQVO.setSilent_interval(ivrTaskTemplate.getSilencetime().intValue());
                            if (StringUtils.isNotEmpty(phoneCallBackYQVO.getValue()))
                                phoneCallBackYQVO.setValue(phoneCallBackYQVO.getValue() + ivrTaskTemplate.getRevisitAfter());
                            else phoneCallBackYQVO.setValue(ivrTaskTemplate.getRevisitAfter());
                                phoneCallBackYQVO.setValue(phoneCallBackYQVO.getCommonValue() + phoneCallBackYQVO.getValue() + serviceTask1.getJsy());
                            else phoneCallBackYQVO.setValue(phoneCallBackYQVO.getCommonValue() + serviceTask1.getJsy());

                            //更新一下分数
                            double score = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "SCORE");
@@ -880,7 +951,8 @@
                            serviceSubtaskMapper.updateServiceSubtask(serviceSubtask);

                            //在redis中保存一下结束语，在调用挂电话的方法时删除
                            redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "- jsy", ivrTaskTemplate.getRevisitAfter(), 120, TimeUnit.MINUTES);
                            ServiceTask serviceTask = serviceTaskService.selectServiceTaskByTaskid(serviceSubtask.getTaskid());
                            redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "- jsy", serviceTask.getJsy(), 120, TimeUnit.MINUTES);
                            //去redis中，把该子任务ID删除
                            Long id = serviceSubtask.getId();
                            Map<String, String> map = delRedisValue(null, id.toString());
@@ -895,7 +967,7 @@
                                    phoneCallBackYQVO.setType("text");
                                    phoneCallBackYQVO.setSilent_interval(ivrTaskTemplate.getSilencetime().intValue());
                                    String scriptContent = script.getScriptContent();
                                    phoneCallBackYQVO.setValue(getObject(serviceSubtask, scriptContent));
                                    phoneCallBackYQVO.setValue(phoneCallBackYQVO.getCommonValue() + getObject(serviceSubtask, scriptContent));
                                    //将该患者的Redis中的题目ID，进行修改
                                    redisCache.setCacheObject(phoneCallReqYQVO.getTaskid().trim() + "-" + phoneCallReqYQVO.getPhone().trim(), script.getId().toString(), 120, TimeUnit.MINUTES);

@@ -903,7 +975,7 @@
                                    double score = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "SCORE");
                                    score = BigDecimal.valueOf(score).add(script.getScore()).doubleValue();

                                    redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "SCORE", score);
                                    redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "SCORE", score, 120, TimeUnit.MINUTES);
                                }
                            }
                        }
@@ -925,7 +997,7 @@
                serviceSubtaskDetailList.add(getServiceSubtaskDetail(phoneCallReqYQVO, ivrTaskTemplateScriptVO, serviceSubtask, ivrTaskTemplate));
                serviceSubTaskDetailReq.setServiceSubtaskDetailList(serviceSubtaskDetailList);
                saveQuestionAnswerPhone(serviceSubTaskDetailReq);
//                String xh = idSort.split("-")[1];
                //    String xh = idSort.split("-")[1];

                //如果选项分支为1的话，则需要根据问题上的nextScriptno进行跳转
                //问答题没有跳转
@@ -935,23 +1007,23 @@
                            phoneCallBackYQVO.setType("text");
                            phoneCallBackYQVO.setSilent_interval(ivrTaskTemplate.getSilencetime().intValue());
                            String scriptContent = ivrTaskTemplateScript1.getScriptContent();
                            phoneCallBackYQVO.setValue(getObject(serviceSubtask, scriptContent));
                            phoneCallBackYQVO.setValue(phoneCallBackYQVO.getCommonValue() + getObject(serviceSubtask, scriptContent));
                            redisCache.deleteObject(phoneCallReqYQVO.getTaskid().trim() + "&&" + "mate" + "&&" + phoneCallReqYQVO.getUuid());
                            redisCache.setCacheObject(serviceSubtask.getId() + "-" + serviceSubtask.getPhone(), ivrTaskTemplateScript1.getId().toString());

                            //更新一下分数
                            double score = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "SCORE");
                            score = BigDecimal.valueOf(score).add(ivrTaskTemplateScriptVO.getScore()).doubleValue();
                            redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "SCORE", score);
                            redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "SCORE", score, 120, TimeUnit.MINUTES);

//                            return phoneCallBackYQVO;
                        }
                    }
                } else if (ivrTaskTemplateScriptVO.getNextScriptno() == null || ivrTaskTemplateScriptVO.getNextScriptno() == 0) {
                    //没有下一题了，就结束了
                    ServiceTask serviceTask1 = serviceTaskService.selectServiceTaskByTaskid(serviceSubtask.getTaskid());
                    phoneCallBackYQVO.setType("text");
                    phoneCallBackYQVO.setSilent_interval(ivrTaskTemplate.getSilencetime().intValue());
                    phoneCallBackYQVO.setValue(ivrTaskTemplate.getRevisitAfter());
                    phoneCallBackYQVO.setValue(phoneCallBackYQVO.getCommonValue() + serviceTask1.getJsy());

                    //更新一下分数
                    double score = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "SCORE");
@@ -964,42 +1036,13 @@
                    Map<String, String> map = delRedisValue(null, id.toString());
                    redisCache.setCacheObject(map.get("cacheName"), map.get("val"));
                    //在redis中保存一下结束语，在调用挂电话的方法时删除
                    redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "- jsy", ivrTaskTemplate.getRevisitAfter(), 120, TimeUnit.MINUTES);
                    redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "- jsy", serviceTask1.getJsy(), 120, TimeUnit.MINUTES);
                    redisCache.deleteObject(serviceSubtask.getId() + "-" + serviceSubtask.getPhone());
                    redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "SCORE");
                }

                //选项匹配完成后，需要再去通过库再进行匹配一次
                String extemplateID = ivrTaskTemplate.getSubmoduleID();
                if (StringUtils.isNotEmpty(extemplateID)) {
                    String[] split = extemplateID.split(",");
                    List<String> list = Arrays.asList(split);
                    List<Long> list1 = new ArrayList<>();
                    for (String str : list) {
                        list1.add(Long.valueOf(str));
                    }
                    List<IvrLibaExtemplatescript> ivrLibaExtemplatescripts = ivrLibaExtemplatescriptMapper.queryIvrLibaExtemplatescriptList(list1);
                    for (IvrLibaExtemplatescript ivrLibaExtemplatescript : ivrLibaExtemplatescripts) {
                        Matcher matcher = null;
                        if (StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex())) {
                            Pattern pattern = Pattern.compile(ivrLibaExtemplatescript.getSelfRegex());
                            matcher = pattern.matcher(phoneCallReqYQVO.getAsrtext());
                        }

                        Matcher matcher2 = null;
                        if (StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex2())) {
                            Pattern pattern2 = Pattern.compile(ivrLibaExtemplatescript.getSelfRegex2());
                            matcher2 = pattern2.matcher(phoneCallReqYQVO.getAsrtext());
                        }
                        if (StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex()) && matcher.matches() && StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex2()) && matcher2.matches() || StringUtils.isEmpty(ivrLibaExtemplatescript.getSelfRegex()) && StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex2()) && matcher2.matches() || StringUtils.isEmpty(ivrLibaExtemplatescript.getSelfRegex2()) && StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex()) && matcher.matches()) {
                            //将通用库匹配的，放到返回值中
                            phoneCallBackYQVO.setValue(phoneCallBackYQVO.getValue() + ivrLibaExtemplatescript.getSwitchText());
                        }
                        break;
                    }
                }
            }
        }
        log.error("phoneCallBackYQVO的返回值是：{}", phoneCallBackYQVO);
        return phoneCallBackYQVO;
    }

@@ -1128,7 +1171,9 @@
                String subId = split[i].trim().replace(",", "");

                ServiceSubtask serviceSubtask = serviceSubtaskMapper.selectServiceSubtaskById(Long.valueOf(subId));
                ServiceTask serviceTask = serviceTaskService.selectServiceTaskByTaskid(serviceSubtask.getTaskid());
                IvrTaskTemplate ivrTaskTemplate = ivrTaskTemplateService.selectIvrTaskTemplateByID(serviceSubtask.getTemplateid());
                if (ObjectUtils.isEmpty(ivrTaskTemplate)) continue;
                //通过任务模板中的"第一次问题编号"获取第一个问题;
                IvrTaskTemplateScript ivrTaskTemplateScript = null;
                IvrTaskTemplateScript ivrTaskTemplateScript1 = new IvrTaskTemplateScript();
@@ -1144,9 +1189,9 @@
                //如果ivrTaskTemplateScript为空，也就没有往下执行的必要了
                if (ObjectUtils.isEmpty(ivrTaskTemplateScript)) return null;
                //获取通配符匹配过后的问题
//                String scrContent = getObject(serviceSubtask, ivrTaskTemplateScript.getScriptContent());
//                String kcb = ivrTaskTemplate.getRevisitBefore() + "," + scrContent;
                String kcb = ivrTaskTemplate.getRevisitBefore();
                String scrContent = getObject(serviceSubtask, ivrTaskTemplateScript.getScriptContent());
                String kcb = serviceTask.getKcb() + "," + scrContent;
//                String kcb = ivrTaskTemplate.getRevisitBefore();

                //封装返回数据
                //taskId = 子任务ID + 问题ID +问题序号
@@ -1158,7 +1203,7 @@
                pullTaskVO.setDisplayNo("85129866");
                pullTaskVOList.add(pullTaskVO);
                redisCache.setCacheObject(subId.trim() + "-" + serviceSubtask.getPhone().trim(), ivrTaskTemplateScript.getId().toString());
                redisCache.setCacheObject(subId.trim() + "-" + serviceSubtask.getPhone().trim() + "-firstSort", 1, 120, TimeUnit.MINUTES);
//                redisCache.setCacheObject(subId.trim() + "-" + serviceSubtask.getPhone().trim() + "-firstSort", 1, 120, TimeUnit.MINUTES);
            } else {
                if (StringUtils.isEmpty(newValue0)) {
                    newValue0 = "," + split[i].trim() + ",";