| | |
| | | //将任务信息新增到随访服务表中 |
| | | serviceSubtask.setSendname(patTaskRelevance.getName()); |
| | | serviceSubtask.setAge(patTaskRelevance.getAge()); |
| | | serviceSubtask.setLibtemplateid(Long.valueOf(serviceTask.getLibtemplateid())); |
| | | serviceSubtask.setSfzh(patTaskRelevance.getIdcardno()); |
| | | serviceSubtask.setPhone(patTaskRelevance.getTelcode()); |
| | | serviceSubtask.setAddr(patTaskRelevance.getAddr()); |
| | |
| | | // 问题, 去调用“tts合成和播放”接口 |
| | | String date = simpleDateFormat1.format(new Date()); |
| | | log.info("去调用tts合成和播放接口: {},uuid为:{}", date, phoneCallBackVO.getUuid()); |
| | | phoneUtils.ttsPlayback(nowQuestion.getScriptContent(), phoneCallBackVO.getUuid()); |
| | | phoneUtils.ttsPlayback(nowQuestion.getIvrtext(), phoneCallBackVO.getUuid()); |
| | | } |
| | | } else { |
| | | redisCache.setCacheObject(phoneCallBackVO.getUuid() + "noVoice", noVoice + 1, 120, TimeUnit.MINUTES); |
| | |
| | | //静默话术 + 问题, 去调用“tts合成和播放”接口 |
| | | String date = simpleDateFormat1.format(new Date()); |
| | | log.info("静默话术 + 问题,去调用tts合成和播放接口: {},uuid为:{}", date, phoneCallBackVO.getUuid()); |
| | | phoneUtils.ttsPlayback(slienceText + nowQuestion.getScriptContent(), phoneCallBackVO.getUuid()); |
| | | phoneUtils.ttsPlayback(slienceText + nowQuestion.getIvrtext(), phoneCallBackVO.getUuid()); |
| | | return; |
| | | } |
| | | |
| | |
| | | Pattern pattern2 = Pattern.compile(nowQuestion.getIvrTaskScriptTargetoptionList().get(j).getTargetregex2()); |
| | | matcher2 = pattern2.matcher(phoneCallBackVO.getTextResult()); |
| | | } |
| | | log.error("PCB--getQuestionText问题为:{},UUID:{}", nowQuestion.getScriptContent(), phoneCallBackVO.getUuid()); |
| | | log.error("PCB--getQuestionText问题为:{},UUID:{}", nowQuestion.getIvrtext(), phoneCallBackVO.getUuid()); |
| | | if (StringUtils.isNotEmpty(nowQuestion.getIvrTaskScriptTargetoptionList().get(j).getTargetregex2()) && matcher2.matches() && StringUtils.isNotEmpty(nowQuestion.getIvrTaskScriptTargetoptionList().get(j).getTargetregex()) && matcher.matches() || StringUtils.isEmpty(nowQuestion.getIvrTaskScriptTargetoptionList().get(j).getTargetregex()) && StringUtils.isNotEmpty(nowQuestion.getIvrTaskScriptTargetoptionList().get(j).getTargetregex2()) && matcher2.matches() || StringUtils.isEmpty(nowQuestion.getIvrTaskScriptTargetoptionList().get(j).getTargetregex2()) && StringUtils.isNotEmpty(nowQuestion.getIvrTaskScriptTargetoptionList().get(j).getTargetregex()) && matcher.matches()) { |
| | | //说明匹配正确了 |
| | | //这里应该先判断类型,去再修改,设置IsUserOperation是单选题的改法 |
| | |
| | | //将患者的回签写进表里 |
| | | IvrTaskVisitResult serviceTaskVisitResult = DtoConversionUtils.sourceToTarget(serviceSubtask, IvrTaskVisitResult.class); |
| | | serviceTaskVisitResult.setId(null); |
| | | serviceTaskVisitResult.setQuestion(nowQuestion.getScriptContent()); |
| | | serviceTaskVisitResult.setQuestion(nowQuestion.getIvrtext()); |
| | | serviceTaskVisitResult.setPatientAnswer(phoneCallBackVO.getTextResult()); |
| | | serviceTaskVisitResult.setCreateTime(new Date()); |
| | | serviceTaskVisitResult.setOptionResult(nowQuestion.getIvrTaskScriptTargetoptionList().get(j).getTargetvalue()); |
| | |
| | | questionMessage.setNowQuestion(script); |
| | | questionMessage.setQuestionList(IvrTaskTemplateScriptVOs); |
| | | redisCache.setCacheObject(phoneCallBackVO.getUuid() + "returnQues", questionMessage, 120, TimeUnit.MINUTES); |
| | | phoneUtils.ttsPlayback(script.getScriptContent(), phoneCallBackVO.getUuid()); |
| | | phoneUtils.ttsPlayback(script.getIvrtext(), phoneCallBackVO.getUuid()); |
| | | return; |
| | | } else if (nextQuestion > IvrTaskTemplateScriptVOs.size()) { |
| | | //没有下一题了,就结束了 |
| | |
| | | redisCache.setCacheObject(phoneCallBackVO.getUuid() + "mateNum", 0, 120, TimeUnit.MINUTES); |
| | | String date = simpleDateFormat1.format(new Date()); |
| | | log.info("如果下一题为空.则新的数据返回,并加上感谢语: {},uuid为:{}", date, phoneCallBackVO.getUuid()); |
| | | phoneUtils.ttsPlayback(nextQuestion.getScriptContent(), phoneCallBackVO.getUuid()); |
| | | phoneUtils.ttsPlayback(nextQuestion.getIvrtext(), phoneCallBackVO.getUuid()); |
| | | return; |
| | | } else { |
| | | //就可以挂断电话了 |
| | |
| | | //调用“15、tts合成和播放, tts_playback”将结果传回 |
| | | String date = simpleDateFormat1.format(new Date()); |
| | | log.info("调用“15、tts合成和播放------: {},uuid为:{}", date, phoneCallBackVO.getUuid()); |
| | | phoneUtils.ttsPlayback(nowQuestion.getScriptContent() + ivrTaskTemplateScriptVO.getSubmoduleText(), phoneCallBackVO.getUuid()); |
| | | phoneUtils.ttsPlayback(nowQuestion.getIvrtext() + ivrTaskTemplateScriptVO.getSubmoduleText(), phoneCallBackVO.getUuid()); |
| | | } |
| | | break; |
| | | } |
| | | String date = simpleDateFormat1.format(new Date()); |
| | | log.info("最后的信息回复-: {},uuid为:{}", date, phoneCallBackVO.getUuid()); |
| | | phoneUtils.ttsPlayback(nowQuestion.getScriptContent(), phoneCallBackVO.getUuid()); |
| | | phoneUtils.ttsPlayback(nowQuestion.getIvrtext(), phoneCallBackVO.getUuid()); |
| | | } |
| | | } |
| | | } |
| | |
| | | //小与的话,就继续问患者 |
| | | phoneCallBackYQVO.setType("text"); |
| | | phoneCallBackYQVO.setSilent_interval(ivrTaskTemplate.getSilencetime().intValue()); |
| | | String scriptContent = ivrTaskTemplateScriptVO.getScriptContent(); |
| | | String scriptContent = ivrTaskTemplateScriptVO.getIvrtext(); |
| | | log.error("SilentCallback的问题内容scriptContent:{}", scriptContent); |
| | | phoneCallBackYQVO.setValue(getObject(serviceSubtask, scriptContent)); |
| | | //将静默次数加1 |
| | |
| | | if (script.getSort() == nextQuestion.intValue()) { |
| | | phoneCallBackYQVO.setType("text"); |
| | | phoneCallBackYQVO.setSilent_interval(ivrTaskTemplate.getSilencetime().intValue()); |
| | | String scriptContent = script.getScriptContent(); |
| | | String scriptContent = script.getIvrtext(); |
| | | log.error("下一题问题:{}", scriptContent); |
| | | phoneCallBackYQVO.setValue(phoneCallBackYQVO.getCommonValue() + getObject(serviceSubtask, scriptContent)); |
| | | //将该患者的Redis中的题目ID,进行修改 |
| | |
| | | if (script.getSort() == ivrTaskTemplateScriptVO.getNextScriptno().intValue()) { |
| | | phoneCallBackYQVO.setType("text"); |
| | | phoneCallBackYQVO.setSilent_interval(ivrTaskTemplate.getSilencetime().intValue()); |
| | | String scriptContent = script.getScriptContent(); |
| | | String scriptContent = script.getIvrtext(); |
| | | phoneCallBackYQVO.setValue(phoneCallBackYQVO.getCommonValue() + getObject(serviceSubtask, scriptContent)); |
| | | //将该患者的Redis中的题目ID,进行修改 |
| | | redisCache.setCacheObject(phoneCallReqYQVO.getTaskid().trim() + "-" + phoneCallReqYQVO.getPhone().trim(), script.getId().toString(), 120, TimeUnit.MINUTES); |
| | |
| | | redisCache.setCacheObject(phoneCallReqYQVO.getTaskid().trim() + "&&" + "mate" + "&&" + phoneCallReqYQVO.getUuid(), count + 1, 120, TimeUnit.MINUTES); |
| | | |
| | | phoneCallBackYQVO.setType("text"); |
| | | phoneCallBackYQVO.setValue(ivrTaskTemplateScriptVO.getNoMatchText() + getObject(serviceSubtask, ivrTaskTemplateScriptVO.getScriptContent())); |
| | | phoneCallBackYQVO.setValue(ivrTaskTemplateScriptVO.getNoMatchText() + getObject(serviceSubtask, ivrTaskTemplateScriptVO.getIvrtext())); |
| | | } |
| | | } |
| | | |
| | |
| | | if (ivrTaskTemplateScriptVO.getNextScriptno().intValue() == ivrTaskTemplateScript1.getSort()) { |
| | | phoneCallBackYQVO.setType("text"); |
| | | phoneCallBackYQVO.setSilent_interval(ivrTaskTemplate.getSilencetime().intValue()); |
| | | String scriptContent = ivrTaskTemplateScript1.getScriptContent(); |
| | | String scriptContent = ivrTaskTemplateScript1.getIvrtext(); |
| | | phoneCallBackYQVO.setValue(phoneCallBackYQVO.getCommonValue() + getObject(serviceSubtask, scriptContent)); |
| | | redisCache.deleteObject(phoneCallReqYQVO.getTaskid().trim() + "&&" + "mate" + "&&" + phoneCallReqYQVO.getUuid()); |
| | | redisCache.setCacheObject(serviceSubtask.getId() + "-" + serviceSubtask.getPhone(), ivrTaskTemplateScript1.getId().toString()); |
| | |
| | | //根据,获取子任务的ID |
| | | String[] split = subIds.split(",,"); |
| | | for (int i = 0; i < split.length; i++) { |
| | | if (cacheName.equals("cache-0") && i < 5 || !cacheName.equals("cache-0") && i < 1) { |
| | | if (cacheName.equals("cache-0") && i < split.length || !cacheName.equals("cache-0") && i < 1) { |
| | | PullTaskVO pullTaskVO = new PullTaskVO(); |
| | | String subId = split[i].trim().replace(",", ""); |
| | | ServiceSubtask serviceSubtask = serviceSubtaskMapper.selectServiceSubtaskById(Long.valueOf(subId)); |
| | |
| | | //如果ivrTaskTemplateScript为空,也就没有往下执行的必要了 |
| | | if (ObjectUtils.isEmpty(ivrTaskTemplateScript)) return null; |
| | | //获取通配符匹配过后的问题 |
| | | String scrContent = getObject(serviceSubtask, ivrTaskTemplateScript.getScriptContent()); |
| | | String scrContent = getObject(serviceSubtask, ivrTaskTemplateScript.getIvrtext()); |
| | | String kcb = serviceTask.getKcb() + "," + scrContent; |
| | | // String kcb = ivrTaskTemplate.getRevisitBefore(); |
| | | |
| | |
| | | int startIndex = phoneCallRecordVO.getRecord_path().indexOf("voice") + "voice".length() + 1; // 加1是跳过/符号 |
| | | int endIndex = phoneCallRecordVO.getRecord_path().lastIndexOf("/"); |
| | | String result = phoneCallRecordVO.getRecord_path().substring(startIndex, endIndex); |
| | | ServiceSubtask serviceSubtask = new ServiceSubtask(); |
| | | serviceSubtask.setRemark("电话拨打已完成"); |
| | | serviceSubtask.setSendstate(6L); |
| | | serviceSubtask.setId(Long.valueOf(phoneCallRecordVO.getTaskid())); |
| | | serviceSubtaskMapper.updateServiceSubtask(serviceSubtask); |
| | | //下载文件 |
| | | ftpService.downloadFolder("/" + LocalDate.now().toString(), profile + "/upload/vadio/voice/" + LocalDate.now().toString()); |
| | | redisCache.deleteObject(phoneCallRecordVO.getTaskid() + "recordAccept-hungup"); |
| | |
| | | serviceSubtaskDetail.setSentEnd(1L); |
| | | serviceSubtaskDetail.setTemplateid(ivrTaskTemplate.getId().toString()); |
| | | serviceSubtaskDetail.setTemplatequestionnum(ivrTaskTemplateScriptVO.getId()); |
| | | serviceSubtaskDetail.setQuestiontext(ivrTaskTemplateScriptVO.getScriptContent()); |
| | | serviceSubtaskDetail.setQuestiontext(ivrTaskTemplateScriptVO.getIvrtext()); |
| | | serviceSubtaskDetail.setQuestionvoice(phoneCallReqYQVO.getRecordpath()); |
| | | serviceSubtaskDetail.setCategoryname(ivrTaskTemplateScriptVO.getScriptType()); |
| | | serviceSubtaskDetail.setTargetoptions(ivrTaskTemplateScriptVO.getTargetOptions()); |