From 8fe7805b75fceef28f00fb0124901031a287429c Mon Sep 17 00:00:00 2001
From: 陈昶聿 <chychen@nbjetron.com>
Date: 星期四, 07 五月 2026 16:46:10 +0800
Subject: [PATCH] 【市一】remark 统一调整

---
 smartor/src/main/java/com/smartor/service/impl/ServiceSubtaskServiceImpl.java |  149 ++++++++++++++++++++++++++++++++++++-------------
 1 files changed, 108 insertions(+), 41 deletions(-)

diff --git a/smartor/src/main/java/com/smartor/service/impl/ServiceSubtaskServiceImpl.java b/smartor/src/main/java/com/smartor/service/impl/ServiceSubtaskServiceImpl.java
index 9ea5c27..61d3e86 100644
--- a/smartor/src/main/java/com/smartor/service/impl/ServiceSubtaskServiceImpl.java
+++ b/smartor/src/main/java/com/smartor/service/impl/ServiceSubtaskServiceImpl.java
@@ -2493,7 +2493,7 @@
         return jsRates;
     }
 
-    @Override
+
     public List<ServiceSubtaskStatistic> getSfStatisticsExport(ServiceSubtaskCountReq serviceSubtaskCountReq) {
         List<ServiceSubtaskStatistic> sfStatistics = getSfStatistics(serviceSubtaskCountReq);
         // 娣诲姞鎬昏琛�
@@ -2505,6 +2505,12 @@
         }
 
         return sfStatistics;
+    }
+
+    @Override
+    public List<ServiceSubtaskIsAbnormalStatistic> getSfStatisticsIsAbnormalExport(ServiceSubtaskCountReq serviceSubtaskCountReq){
+
+        return null;
     }
 
     /**
@@ -2719,6 +2725,8 @@
             List<ServiceSubtask> followUpFailInfo = new ArrayList<>();
             //璁板綍棣栨闅忚浜哄伐璇︽儏
             List<ServiceSubtask> manualInfo = new ArrayList<>();
+            //璁板綍棣栨闅忚璇煶璇︽儏
+            List<ServiceSubtask> voiceInfo = new ArrayList<>();
             //璁板綍棣栨闅忚鐭俊璇︽儏
             List<ServiceSubtask> smsInfo = new ArrayList<>();
             //璁板綍棣栨闅忚寰俊璇︽儏
@@ -2732,11 +2740,13 @@
             List<ServiceSubtask> followUpSuccessAgainInfo = new ArrayList<>();
             //璁板綍鍐嶆闅忚澶辫触璇︽儏
             List<ServiceSubtask> followUpFailAgainInfo = new ArrayList<>();
-            //璁板綍棣栨闅忚浜哄伐璇︽儏
+            //璁板綍鍐嶆闅忚浜哄伐璇︽儏
             List<ServiceSubtask> manualAgainInfo = new ArrayList<>();
-            //璁板綍棣栨闅忚鐭俊璇︽儏
+            //璁板綍鍐嶆闅忚璇煶璇︽儏
+            List<ServiceSubtask> voiceAgainInfo = new ArrayList<>();
+            //璁板綍鍐嶆闅忚鐭俊璇︽儏
             List<ServiceSubtask> smsAgainInfo = new ArrayList<>();
-            //璁板綍棣栨闅忚寰俊璇︽儏
+            //璁板綍鍐嶆闅忚寰俊璇︽儏
             List<ServiceSubtask> wechatAgainInfo = new ArrayList<>();
 
             for (ServiceSubtask serviceSubtask : serviceSubtaskList) {
@@ -2781,17 +2791,22 @@
                             followUpSuccessInfo.add(serviceSubtask);
                         }
                         //棣栨闅忚浜哄伐 (涓嶇粺璁′笉鎵ц)
-                        if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && serviceSubtask.getPreachform().equals("1")) {
+                        if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("1")) {
                             serviceSubtaskStatistic.setManual(serviceSubtaskStatistic.getManual() + 1L);
                             manualInfo.add(serviceSubtask);
                         }
+                        //棣栨闅忚璇煶 (涓嶇粺璁′笉鎵ц)
+                        if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("3")) {
+                            serviceSubtaskStatistic.setVoice(serviceSubtaskStatistic.getVoice() + 1L);
+                            voiceInfo.add(serviceSubtask);
+                        }
                         //棣栨闅忚鐭俊(涓嶇粺璁′笉鎵ц)
-                        if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && serviceSubtask.getPreachform().equals("4")) {
+                        if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("4")) {
                             serviceSubtaskStatistic.setSms(serviceSubtaskStatistic.getSms() + 1L);
                             smsInfo.add(serviceSubtask);
                         }
                         //棣栨闅忚寰俊(涓嶇粺璁′笉鎵ц)
-                        if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && serviceSubtask.getPreachform().equals("5")) {
+                        if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("5")) {
                             serviceSubtaskStatistic.setWeChat(serviceSubtaskStatistic.getWeChat() + 1L);
                             wechatInfo.add(serviceSubtask);
                         }
@@ -2802,17 +2817,22 @@
                             followUpSuccessInfo.add(serviceSubtask);
                         }
                         //棣栨闅忚浜哄伐 (缁熻涓嶆墽琛�)
-                        if (serviceSubtask.getSendstate() != null && serviceSubtask.getPreachform().equals("1")) {
+                        if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("1")) {
                             serviceSubtaskStatistic.setManual(serviceSubtaskStatistic.getManual() + 1L);
                             manualInfo.add(serviceSubtask);
                         }
+                        //棣栨闅忚璇煶 (缁熻涓嶆墽琛�)
+                        if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("3")) {
+                            serviceSubtaskStatistic.setVoice(serviceSubtaskStatistic.getVoice() + 1L);
+                            voiceInfo.add(serviceSubtask);
+                        }
                         //棣栨闅忚鐭俊(缁熻涓嶆墽琛�)
-                        if (serviceSubtask.getSendstate() != null && serviceSubtask.getPreachform().equals("4")) {
+                        if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("4")) {
                             serviceSubtaskStatistic.setSms(serviceSubtaskStatistic.getSms() + 1L);
                             smsInfo.add(serviceSubtask);
                         }
                         //棣栨闅忚寰俊(缁熻涓嶆墽琛�)
-                        if (serviceSubtask.getSendstate() != null && serviceSubtask.getPreachform().equals("5")) {
+                        if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("5")) {
                             serviceSubtaskStatistic.setWeChat(serviceSubtaskStatistic.getWeChat() + 1L);
                             wechatInfo.add(serviceSubtask);
                         }
@@ -2854,17 +2874,22 @@
                             followUpSuccessAgainInfo.add(serviceSubtask);
                         }
                         //鍐嶆闅忚浜哄伐(涓嶇粺璁′笉鎵ц)
-                        if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && serviceSubtask.getPreachform().equals("1")) {
+                        if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("1")) {
                             serviceSubtaskStatistic.setManualAgain(serviceSubtaskStatistic.getManualAgain() + 1L);
                             manualAgainInfo.add(serviceSubtask);
                         }
+                        //鍐嶆闅忚璇煶(涓嶇粺璁′笉鎵ц)
+                        if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("3")) {
+                            serviceSubtaskStatistic.setVoiceAgain(serviceSubtaskStatistic.getVoiceAgain() + 1L);
+                            voiceAgainInfo.add(serviceSubtask);
+                        }
                         //鍐嶆闅忚鐭俊(涓嶇粺璁′笉鎵ц)
-                        if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && serviceSubtask.getPreachform().equals("4")) {
+                        if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("4")) {
                             serviceSubtaskStatistic.setSmsAgain(serviceSubtaskStatistic.getSmsAgain() + 1L);
                             smsAgainInfo.add(serviceSubtask);
                         }
                         //鍐嶆闅忚寰俊(涓嶇粺璁′笉鎵ц)
-                        if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && serviceSubtask.getPreachform().equals("5")) {
+                        if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("5")) {
                             serviceSubtaskStatistic.setWeChatAgain(serviceSubtaskStatistic.getWeChatAgain() + 1L);
                             wechatAgainInfo.add(serviceSubtask);
                         }
@@ -2875,17 +2900,22 @@
                             followUpSuccessAgainInfo.add(serviceSubtask);
                         }
                         //鍐嶆闅忚浜哄伐(缁熻涓嶆墽琛�)
-                        if (serviceSubtask.getSendstate() != null && serviceSubtask.getPreachform().equals("1")) {
+                        if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("1")) {
                             serviceSubtaskStatistic.setManualAgain(serviceSubtaskStatistic.getManualAgain() + 1L);
                             manualAgainInfo.add(serviceSubtask);
                         }
+                        //鍐嶆闅忚璇煶(缁熻涓嶆墽琛�)
+                        if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("3")) {
+                            serviceSubtaskStatistic.setVoiceAgain(serviceSubtaskStatistic.getVoiceAgain() + 1L);
+                            voiceAgainInfo.add(serviceSubtask);
+                        }
                         //鍐嶆闅忚鐭俊(缁熻涓嶆墽琛�)
-                        if (serviceSubtask.getSendstate() != null && serviceSubtask.getPreachform().equals("4")) {
+                        if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("4")) {
                             serviceSubtaskStatistic.setSmsAgain(serviceSubtaskStatistic.getSmsAgain() + 1L);
                             smsAgainInfo.add(serviceSubtask);
                         }
                         //鍐嶆闅忚寰俊(缁熻涓嶆墽琛�)
-                        if (serviceSubtask.getSendstate() != null && serviceSubtask.getPreachform().equals("5")) {
+                        if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("5")) {
                             serviceSubtaskStatistic.setWeChatAgain(serviceSubtaskStatistic.getWeChatAgain() + 1L);
                             wechatAgainInfo.add(serviceSubtask);
                         }
@@ -2934,6 +2964,8 @@
             serviceSubtaskStatistic.setFollowUpFailInfo(followUpFailInfo);
             //璁板綍棣栨闅忚浜哄伐璇︽儏
             serviceSubtaskStatistic.setManualInfo(manualInfo);
+            //璁板綍棣栨闅忚璇煶璇︽儏
+            serviceSubtaskStatistic.setVoiceInfo(voiceInfo);
             //璁板綍棣栨闅忚鐭俊璇︽儏
             serviceSubtaskStatistic.setSmsInfo(smsInfo);
             //璁板綍棣栨闅忚寰俊璇︽儏
@@ -2948,6 +2980,8 @@
             serviceSubtaskStatistic.setFollowUpFailAgainInfo(followUpFailAgainInfo);
             //璁板綍鍐嶆闅忚浜哄伐璇︽儏
             serviceSubtaskStatistic.setManualAgainInfo(manualAgainInfo);
+            //璁板綍鍐嶆闅忚璇煶璇︽儏
+            serviceSubtaskStatistic.setVoiceAgainInfo(voiceAgainInfo);
             //璁板綍鍐嶆闅忚鐭俊璇︽儏
             serviceSubtaskStatistic.setSmsAgainInfo(smsAgainInfo);
             //璁板綍鍐嶆闅忚寰俊璇︽儏
@@ -2990,6 +3024,8 @@
         List<ServiceSubtask> followUpFailInfo = new ArrayList<>();
         //璁板綍棣栨闅忚浜哄伐璇︽儏
         List<ServiceSubtask> manualInfo = new ArrayList<>();
+        //璁板綍棣栨闅忚璇煶璇︽儏
+        List<ServiceSubtask> voiceInfo = new ArrayList<>();
         //璁板綍棣栨闅忚鐭俊璇︽儏
         List<ServiceSubtask> smsInfo = new ArrayList<>();
         //璁板綍棣栨闅忚寰俊璇︽儏
@@ -3037,17 +3073,22 @@
                         followUpSuccessInfo.add(serviceSubtask);
                     }
                     //棣栨闅忚浜哄伐 (涓嶇粺璁′笉鎵ц)
-                    if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && serviceSubtask.getPreachform().equals("1")) {
+                    if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("1")) {
                         serviceSubtaskStatistic.setManual(serviceSubtaskStatistic.getManual() + 1L);
                         manualInfo.add(serviceSubtask);
                     }
+                    //棣栨闅忚璇煶 (涓嶇粺璁′笉鎵ц)
+                    if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("3")) {
+                        serviceSubtaskStatistic.setVoice(serviceSubtaskStatistic.getVoice() + 1L);
+                        voiceInfo.add(serviceSubtask);
+                    }
                     //棣栨闅忚鐭俊(涓嶇粺璁′笉鎵ц)
-                    if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && serviceSubtask.getPreachform().equals("4")) {
+                    if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("4")) {
                         serviceSubtaskStatistic.setSms(serviceSubtaskStatistic.getSms() + 1L);
                         smsInfo.add(serviceSubtask);
                     }
                     //棣栨闅忚寰俊(涓嶇粺璁′笉鎵ц)
-                    if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && serviceSubtask.getPreachform().equals("5")) {
+                    if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("5")) {
                         serviceSubtaskStatistic.setWeChat(serviceSubtaskStatistic.getWeChat() + 1L);
                         wechatInfo.add(serviceSubtask);
                     }
@@ -3058,17 +3099,22 @@
                         followUpSuccessInfo.add(serviceSubtask);
                     }
                     //棣栨闅忚浜哄伐 (缁熻涓嶆墽琛�)
-                    if (serviceSubtask.getSendstate() != null && serviceSubtask.getPreachform().equals("1")) {
+                    if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("1")) {
                         serviceSubtaskStatistic.setManual(serviceSubtaskStatistic.getManual() + 1L);
                         manualInfo.add(serviceSubtask);
                     }
+                    //棣栨闅忚璇煶 (缁熻涓嶆墽琛�)
+                    if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("3")) {
+                        serviceSubtaskStatistic.setVoice(serviceSubtaskStatistic.getVoice() + 1L);
+                        voiceInfo.add(serviceSubtask);
+                    }
                     //棣栨闅忚鐭俊(缁熻涓嶆墽琛�)
-                    if (serviceSubtask.getSendstate() != null && serviceSubtask.getPreachform().equals("4")) {
+                    if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("4")) {
                         serviceSubtaskStatistic.setSms(serviceSubtaskStatistic.getSms() + 1L);
                         smsInfo.add(serviceSubtask);
                     }
                     //棣栨闅忚寰俊(缁熻涓嶆墽琛�)
-                    if (serviceSubtask.getSendstate() != null && serviceSubtask.getPreachform().equals("5")) {
+                    if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("5")) {
                         serviceSubtaskStatistic.setWeChat(serviceSubtaskStatistic.getWeChat() + 1L);
                         wechatInfo.add(serviceSubtask);
                     }
@@ -3117,6 +3163,8 @@
         serviceSubtaskStatistic.setFollowUpFailInfo(followUpFailInfo);
         //璁板綍棣栨闅忚浜哄伐璇︽儏
         serviceSubtaskStatistic.setManualInfo(manualInfo);
+        //璁板綍棣栨闅忚璇煶璇︽儏
+        serviceSubtaskStatistic.setVoiceInfo(voiceInfo);
         //璁板綍棣栨闅忚鐭俊璇︽儏
         serviceSubtaskStatistic.setSmsInfo(smsInfo);
         //璁板綍棣栨闅忚寰俊璇︽儏
@@ -3158,6 +3206,8 @@
         List<ServiceSubtask> followUpFailAgainInfo = new ArrayList<>();
         //璁板綍鍐嶆闅忚浜哄伐璇︽儏
         List<ServiceSubtask> manualAgainInfo = new ArrayList<>();
+        //璁板綍鍐嶆闅忚璇煶璇︽儏
+        List<ServiceSubtask> voiceAgainInfo = new ArrayList<>();
         //璁板綍鍐嶆闅忚鐭俊璇︽儏
         List<ServiceSubtask> smsAgainInfo = new ArrayList<>();
         //璁板綍鍐嶆闅忚寰俊璇︽儏
@@ -3205,17 +3255,22 @@
                         followUpSuccessAgainInfo.add(serviceSubtask);
                     }
                     //鍐嶆闅忚浜哄伐(涓嶇粺璁′笉鎵ц)
-                    if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && serviceSubtask.getPreachform().equals("1")) {
+                    if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("1")) {
                         serviceSubtaskStatistic.setManualAgain(serviceSubtaskStatistic.getManualAgain() + 1L);
                         manualAgainInfo.add(serviceSubtask);
                     }
+                    //鍐嶆闅忚璇煶(涓嶇粺璁′笉鎵ц)
+                    if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("3")) {
+                        serviceSubtaskStatistic.setVoiceAgain(serviceSubtaskStatistic.getVoiceAgain() + 1L);
+                        voiceAgainInfo.add(serviceSubtask);
+                    }
                     //鍐嶆闅忚鐭俊(涓嶇粺璁′笉鎵ц)
-                    if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && serviceSubtask.getPreachform().equals("4")) {
+                    if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("4")) {
                         serviceSubtaskStatistic.setSmsAgain(serviceSubtaskStatistic.getSmsAgain() + 1L);
                         smsAgainInfo.add(serviceSubtask);
                     }
                     //鍐嶆闅忚寰俊(涓嶇粺璁′笉鎵ц)
-                    if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && serviceSubtask.getPreachform().equals("5")) {
+                    if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("5")) {
                         serviceSubtaskStatistic.setWeChatAgain(serviceSubtaskStatistic.getWeChatAgain() + 1L);
                         wechatAgainInfo.add(serviceSubtask);
                     }
@@ -3226,17 +3281,22 @@
                         followUpSuccessAgainInfo.add(serviceSubtask);
                     }
                     //鍐嶆闅忚浜哄伐(缁熻涓嶆墽琛�)
-                    if (serviceSubtask.getSendstate() != null && serviceSubtask.getPreachform().equals("1")) {
+                    if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("1")) {
                         serviceSubtaskStatistic.setManualAgain(serviceSubtaskStatistic.getManualAgain() + 1L);
                         manualAgainInfo.add(serviceSubtask);
                     }
+                    //鍐嶆闅忚璇煶(缁熻涓嶆墽琛�)
+                    if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("3")) {
+                        serviceSubtaskStatistic.setVoiceAgain(serviceSubtaskStatistic.getVoiceAgain() + 1L);
+                        voiceAgainInfo.add(serviceSubtask);
+                    }
                     //鍐嶆闅忚鐭俊(缁熻涓嶆墽琛�)
-                    if (serviceSubtask.getSendstate() != null && serviceSubtask.getPreachform().equals("4")) {
+                    if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("4")) {
                         serviceSubtaskStatistic.setSmsAgain(serviceSubtaskStatistic.getSmsAgain() + 1L);
                         smsAgainInfo.add(serviceSubtask);
                     }
                     //鍐嶆闅忚寰俊(缁熻涓嶆墽琛�)
-                    if (serviceSubtask.getSendstate() != null && serviceSubtask.getPreachform().equals("5")) {
+                    if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("5")) {
                         serviceSubtaskStatistic.setWeChatAgain(serviceSubtaskStatistic.getWeChatAgain() + 1L);
                         wechatAgainInfo.add(serviceSubtask);
                     }
@@ -3285,6 +3345,8 @@
         serviceSubtaskStatistic.setFollowUpFailAgainInfo(followUpFailAgainInfo);
         //璁板綍鍐嶆闅忚浜哄伐璇︽儏
         serviceSubtaskStatistic.setManualAgainInfo(manualAgainInfo);
+        //璁板綍鍐嶆闅忚璇煶璇︽儏
+        serviceSubtaskStatistic.setVoiceAgainInfo(voiceAgainInfo);
         //璁板綍鍐嶆闅忚鐭俊璇︽儏
         serviceSubtaskStatistic.setSmsAgainInfo(smsAgainInfo);
         //璁板綍鍐嶆闅忚寰俊璇︽儏
@@ -3345,13 +3407,13 @@
                 } else {
                     serviceSubtaskStatistic.setFollowUpRate("0.00%");
                 }
-                if (serviceSubtask.getSendstate() != null && serviceSubtask.getPreachform().equals("1")) {
+                if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("1")) {
                     serviceSubtaskStatistic.setManual(serviceSubtaskStatistic.getManual() + 1L);
                 }
-                if (serviceSubtask.getSendstate() != null && serviceSubtask.getPreachform().equals("4")) {
+                if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("4")) {
                     serviceSubtaskStatistic.setSms(serviceSubtaskStatistic.getSms() + 1L);
                 }
-                if (serviceSubtask.getSendstate() != null && serviceSubtask.getPreachform().equals("5")) {
+                if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("5")) {
                     serviceSubtaskStatistic.setWeChat(serviceSubtaskStatistic.getWeChat() + 1L);
                 }
                 if (serviceSubtask.getSendstate() != null && serviceSubtask.getExcep().equals("1")) {
@@ -3377,13 +3439,13 @@
                 } else {
                     serviceSubtaskStatistic.setFollowUpRateAgain("0.00%");
                 }
-                if (serviceSubtask.getSendstate() != null && serviceSubtask.getPreachform().equals("1")) {
+                if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("1")) {
                     serviceSubtaskStatistic.setManualAgain(serviceSubtaskStatistic.getManualAgain() + 1L);
                 }
-                if (serviceSubtask.getSendstate() != null && serviceSubtask.getPreachform().equals("4")) {
+                if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("4")) {
                     serviceSubtaskStatistic.setSmsAgain(serviceSubtaskStatistic.getSmsAgain() + 1L);
                 }
-                if (serviceSubtask.getSendstate() != null && serviceSubtask.getPreachform().equals("5")) {
+                if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("5")) {
                     serviceSubtaskStatistic.setWeChatAgain(serviceSubtaskStatistic.getWeChatAgain() + 1L);
                 }
                 if (serviceSubtask.getSendstate() != null && serviceSubtask.getExcep().equals("1")) {
@@ -3463,13 +3525,13 @@
                 } else {
                     serviceSubtaskStatistic.setFollowUpRate("0.00%");
                 }
-                if (serviceSubtask.getSendstate() != null && serviceSubtask.getPreachform().equals("1")) {
+                if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("1")) {
                     serviceSubtaskStatistic.setManual(serviceSubtaskStatistic.getManual() + 1L);
                 }
-                if (serviceSubtask.getSendstate() != null && serviceSubtask.getPreachform().equals("4")) {
+                if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("4")) {
                     serviceSubtaskStatistic.setSms(serviceSubtaskStatistic.getSms() + 1L);
                 }
-                if (serviceSubtask.getSendstate() != null && serviceSubtask.getPreachform().equals("5")) {
+                if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("5")) {
                     serviceSubtaskStatistic.setWeChat(serviceSubtaskStatistic.getWeChat() + 1L);
                 }
                 if (serviceSubtask.getSendstate() != null && serviceSubtask.getExcep().equals("1")) {
@@ -3495,13 +3557,13 @@
                 } else {
                     serviceSubtaskStatistic.setFollowUpRateAgain("0.00%");
                 }
-                if (serviceSubtask.getSendstate() != null && serviceSubtask.getPreachform().equals("1")) {
+                if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("1")) {
                     serviceSubtaskStatistic.setManualAgain(serviceSubtaskStatistic.getManualAgain() + 1L);
                 }
-                if (serviceSubtask.getSendstate() != null && serviceSubtask.getPreachform().equals("4")) {
+                if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("4")) {
                     serviceSubtaskStatistic.setSmsAgain(serviceSubtaskStatistic.getSmsAgain() + 1L);
                 }
-                if (serviceSubtask.getSendstate() != null && serviceSubtask.getPreachform().equals("5")) {
+                if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("5")) {
                     serviceSubtaskStatistic.setWeChatAgain(serviceSubtaskStatistic.getWeChatAgain() + 1L);
                 }
                 if (serviceSubtask.getSendstate() != null && serviceSubtask.getExcep().equals("1")) {
@@ -3886,13 +3948,18 @@
             serviceSubtaskPreachform1.setRemark(remark);
             serviceSubtaskPreachformMapper.updateServiceSubtaskPreachform(serviceSubtaskPreachform1);
 
+
             //濡傛灉褰撳墠鐨刾reachform宸茬粡鏄渶鍚庝竴涓簡锛岄偅鐩存帴灏唖erviceSubtask鐨剆endstate鐘舵�佹敼鎴�5灏辫浜�(鍏ㄥけ璐ヤ簡)
             if (serviceSubtaskPreachform1.getSort() == spSize.size() && failSendstate.equals("4")) {
                 serviceSubtask.setCurrentPreachform(preachform);
                 serviceSubtask.setSendstate(5L);
-                serviceSubtask.setRemark("鎵�鏈夊彂閫佹柟寮忓潎鏈幏鍙栫粨鏋滐紝浠诲姟澶辫触");
+                serviceSubtask.setRemark(remark + ";鎵�鏈夊彂閫佹柟寮忓潎鏈幏鍙栫粨鏋滐紝浠诲姟澶辫触");
                 serviceSubtaskMapper.updateServiceSubtask(serviceSubtask);
                 return true;
+            }else {
+                //鍔犲叆鐩墠琛ュ伩閲岀殑 remark
+                serviceSubtask.setRemark(StringUtils.isNotEmpty(serviceSubtask.getRemark()) ? serviceSubtask.getRemark() + "," + remark : remark);
+                serviceSubtaskMapper.updateServiceSubtask(serviceSubtask);
             }
         }
 

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