package com.smartor.service.impl; import com.alibaba.fastjson2.JSON; import com.alibaba.fastjson2.JSONObject; import com.fasterxml.jackson.core.JsonProcessingException; import com.fasterxml.jackson.databind.JsonNode; import com.fasterxml.jackson.databind.ObjectMapper; import com.google.gson.Gson; import com.ruoyi.common.core.domain.entity.SysDept; import com.ruoyi.common.core.redis.RedisCache; import com.ruoyi.common.core.service.IConfigService; import com.ruoyi.satisfaction.api.SatisfactionFacade; import com.ruoyi.message.sms.provider.sltd.ws.MessageSend; import com.ruoyi.common.exception.base.BaseException; import com.ruoyi.common.utils.*; import com.ruoyi.common.utils.http.HttpUtils; import com.ruoyi.common.utils.spring.SpringUtils; import com.ruoyi.message.SendResult; import com.ruoyi.message.sms.SmsSendRequest; import com.ruoyi.message.sms.SmsSenderFactory; import com.ruoyi.message.wechat.WechatSendRequest; import com.ruoyi.message.wechat.WechatSenderFactory; import com.ruoyi.system.domain.SysConfig; import com.ruoyi.system.mapper.SysConfigMapper; import com.ruoyi.system.service.ISysConfigService; import com.smartor.common.FtpService; import com.smartor.common.ScheduleSubtaskBuilder; import com.ruoyi.common.utils.PhoneUtils; import com.smartor.domain.DTO.*; import com.smartor.domain.*; import com.smartor.domain.VO.*; import com.smartor.domain.entity.ServiceSubtaskEntity; import com.smartor.mapper.*; import com.smartor.service.*; import lombok.extern.slf4j.Slf4j; import org.apache.commons.collections4.CollectionUtils; import org.apache.commons.collections4.MapUtils; import org.apache.commons.lang3.ObjectUtils; import org.junit.Test; import org.springframework.beans.factory.annotation.Autowired; import org.springframework.beans.factory.annotation.Value; import org.springframework.cache.annotation.Cacheable; import org.springframework.data.redis.core.ListOperations; import org.springframework.data.redis.core.RedisTemplate; import org.springframework.stereotype.Service; import org.springframework.transaction.annotation.Transactional; import org.springframework.web.bind.annotation.RequestBody; import java.math.BigDecimal; import java.math.RoundingMode; import java.net.URLEncoder; import java.nio.charset.StandardCharsets; import java.security.MessageDigest; import java.text.DecimalFormat; import java.text.SimpleDateFormat; import java.time.*; import java.time.format.DateTimeFormatter; import java.time.temporal.ChronoUnit; import java.util.*; import java.util.concurrent.TimeUnit; import java.util.regex.Matcher; import java.util.regex.Pattern; import java.util.stream.Collectors; import com.ruoyi.template.domain.VO.HeLibraryCountVO; import com.ruoyi.inhospvisit.domain.PatMedInhosp; import com.ruoyi.othervisit.domain.PatMedOperationItem; import com.ruoyi.outpatientvisit.domain.PatMedOuthosp; import com.ruoyi.outpatientvisit.domain.PatMedOuthospQueryReq; import com.ruoyi.inhospvisit.api.InhospVisitFacade; import com.ruoyi.outpatientvisit.api.OuthospDataFacade; import com.ruoyi.othervisit.api.OtherVisitFacade; import com.ruoyi.template.domain.IvrTaskTemplate; import com.ruoyi.template.domain.IvrTaskTemplateScript; import com.ruoyi.template.domain.IvrTaskTemplateScriptVO; import com.ruoyi.template.domain.IvrTaskTemplateTargetoption; import com.ruoyi.template.domain.IvrTaskTemplateVO; import com.smartor.domain.IvrTaskVisitResult; import com.ruoyi.template.mapper.IvrTaskTemplateTargetoptionMapper; import com.smartor.mapper.IvrTaskVisitResultMapper; import com.ruoyi.template.service.IIvrTaskTemplateScriptService; import com.ruoyi.template.service.IIvrTaskTemplateService; import com.ruoyi.template.service.IIvrTaskTemplateTargetoptionService; import com.ruoyi.template.domain.IvrLibaExtemplatescript; import com.ruoyi.template.mapper.IvrLibaExtemplatescriptMapper; import com.ruoyi.template.domain.SvyLibScriptCategory; import com.ruoyi.template.domain.SvyTaskTemplate; import com.ruoyi.template.domain.SvyTaskTemplateScript; import com.ruoyi.template.domain.SvyTaskTemplateScriptVO; import com.ruoyi.template.domain.SvyTaskTemplateTargetoption; import com.ruoyi.template.mapper.SvyLibScriptCategoryMapper; import com.ruoyi.template.service.ISvyTaskTemplateScriptService; import com.ruoyi.template.service.ISvyTaskTemplateService; import static cn.hutool.core.convert.Convert.toHex; /** * 单一任务（随访）Service业务层处理 * * @author ruoyi * @date 2024-02-02 */ @Slf4j @Service public class ServiceSubtaskServiceImpl implements IServiceSubtaskService { /** * 满意度模块对外门面（常驻 Bean）。 *

* 随访统计里的「满意度指数」（{@code getSfStatisticsJoy}）只能通过它取数； * 满意度模块关闭时门面返回全零 Map，不影响随访统计的其它字段与启动。 */ @Autowired private SatisfactionFacade satisfactionFacade; /** * 跨模块访问一律经模块门面（禁止直连已搬走的 Mapper）。 */ @Autowired private OtherVisitFacade otherVisitFacade; /** * 跨模块访问一律经模块门面（禁止直连已搬走的 Mapper）。 */ @Autowired private OuthospDataFacade outhospDataFacade; /** * 跨模块访问一律经模块门面（禁止直连已搬走的 Mapper）。 */ @Autowired private InhospVisitFacade inhospVisitFacade; @Autowired private ServiceSubtaskMapper serviceSubtaskMapper; @Autowired private ServiceSubtaskPreachformMapper serviceSubtaskPreachformMapper; @Autowired private ServiceSubtaskDetailMapper serviceSubtaskDetailMapper; @Autowired private IServiceTaskService serviceTaskService; @Autowired private IvrTaskTemplateTargetoptionMapper serviceTaskScriptTargetoptionMapper; @Autowired private IvrTaskVisitResultMapper serviceTaskVisitResultMapper; @Autowired private IServiceTaskdeptService serviceTaskdeptService; @Autowired private IServiceTaskmedicalService serviceTaskmedicalService; @Autowired private IServiceTaskdiagService serviceTaskdiagService; @Autowired private IServiceTaskoperService serviceTaskoperService; @Autowired private RedisCache redisCache; @Autowired private IvrLibaExtemplatescriptMapper ivrLibaExtemplatescriptMapper; @Autowired private ISvyTaskTemplateScriptService svyTaskTemplateScriptService; @Autowired private IIvrTaskTemplateService ivrTaskTemplateService; @Autowired private ISvyTaskTemplateService svyTaskTemplateService; @Autowired private IIvrTaskTemplateScriptService iIvrTaskTemplateScriptService; @Autowired private IIvrTaskTemplateTargetoptionService iIvrTaskTemplateTargetoptionService; @Autowired private IServiceOutPathService iServiceOutPathService; @Autowired private IServiceSubtaskDetailTraceService traceService; @Autowired private IServiceTaskScheduleService serviceTaskScheduleService; @Autowired private IPatArchiveService patArchiveService; @Autowired private ScheduleSubtaskBuilder scheduleSubtaskBuilder; @Autowired private FtpService ftpService; @Autowired private PatArchiveMapper patArchiveMapper; @Autowired private SvyLibScriptCategoryMapper svyLibScriptCategoryMapper; @Autowired private IPatMedInhospService patMedInhospService; @Value("${pri_key}") private String pri_key; @Value("${pub_key}") private String pub_key; @Value("${ASRCallBackPath}") private String ASRCallBackPath; @Autowired private ISysConfigService configService; @Autowired private SysConfigMapper sysConfigMapper; /** * 消息发送方工厂（短信/微信公众号），替代原来直接调用各站点发送代码的写法 */ @Autowired private SmsSenderFactory smsSenderFactory; @Autowired private WechatSenderFactory wechatSenderFactory; @Autowired private RedisTemplate redisTemplate; @Value("${hangup}") private String hangup; @Value("${app_key_yq}") private String app_key_yq; @Value("${ruoyi.profile}") private String profile; @Value("${voicePathPrefix}") private String voicePathPrefix; @Value("${localIP}") private String localIP; @Value("${req_path}") private String req_path; @Value("${phoneUpEveryHour}") private Integer phoneUpEveryHour; @Value("${phoneEndHour}") private Integer phoneEndHour; @Autowired private IPatMedOuthospService patMedOuthospService; @Autowired private SysDept2Mapper sysDept2Mapper; @Value("${spring.profiles.active}") private String active; @Autowired private ServiceOutPathMapper serviceOutPathMapper; private static final String KEY_SEP = "\u0001"; /** * 查询单一任务（随访） * * @param id 单一任务（随访）主键 * @return 单一任务（随访） */ @Override public ServiceSubtask selectServiceSubtaskById(Long id) { return serviceSubtaskMapper.selectServiceSubtaskById(id); } @Override public List selectServiceSubtaskByDiagname(ServiceSubtask serviceSubtask) { return serviceSubtaskMapper.selectServiceSubtaskByDiagname(serviceSubtask); } /** * 查询单一任务（随访）列表 * * @param serviceSubtaskEntity 单一任务（随访） * @return 单一任务（随访） */ @Override public List selectServiceSubtaskList(ServiceSubtaskEntity serviceSubtaskEntity) { return serviceSubtaskMapper.selectServiceSubtaskList(serviceSubtaskEntity); } public List selectServiceSubtaskListAgain(ServiceSubtaskEntity serviceSubtaskEntity) { return serviceSubtaskMapper.selectServiceSubtaskListAgain(serviceSubtaskEntity); } @Override public ServiceTaskVO queryTaskByCondition(ServiceSubtask serviceSubtask) { //定义患者与单一任务关联表集合 List patTaskRelevances = new ArrayList<>(); ServiceSubtaskEntity serviceSubtaskVO = DtoConversionUtils.sourceToTarget(serviceSubtask, ServiceSubtaskEntity.class); List list = selectServiceSubtaskList(serviceSubtaskVO); ServiceTask serviceTask = serviceTaskService.selectServiceTaskByTaskid(serviceSubtask.getTaskid()); if (ObjectUtils.isEmpty(serviceTask)) { log.error("找不到对应的serviceTask, orgid：{}, taskid: {}", serviceSubtask.getOrgid(), serviceSubtask.getTaskid()); return null; } if (CollectionUtils.isEmpty(list) || list.size() == 0) { ServiceTaskVO serviceTaskVO = DtoConversionUtils.sourceToTarget(serviceTask, ServiceTaskVO.class); ObjectMapper objectMapper = new ObjectMapper(); try { List> mapList = objectMapper.readValue(serviceTask.getPreachformDesc(), List.class); serviceTaskVO.setPreachformList(mapList); if (ObjectUtils.isNotEmpty(serviceTask.getTaskid())) { ServiceTaskoper operVo = new ServiceTaskoper(); operVo.setTaskId(serviceTask.getTaskid()); operVo.setOrgid(serviceTask.getOrgid()); List serviceTaskopers = serviceTaskoperService.selectServiceTaskoperList(operVo); if (ObjectUtils.isNotEmpty(serviceTaskopers)) { serviceTaskVO.setOplevelcode(serviceTaskopers.get(0).getOplevelcode()); } } // // String result = mapList.stream().map(mapList1 -> mapList1.get("preachform")).map(String::valueOf).collect(Collectors.joining(",")); // serviceTaskVO.setPreachform(result); } catch (JsonProcessingException e) { e.printStackTrace(); } findServiceTaskScheduleVO(serviceTaskVO); return serviceTaskVO; } //将查出来的数据倒入ServiceSubtaskVO中 ServiceTaskVO serviceTaskVO = DtoConversionUtils.sourceToTarget(serviceTask, ServiceTaskVO.class); serviceTaskVO.setShowDate(serviceTask.getShowDate()); serviceTaskVO.setShowTimeMorn(serviceTask.getShowTimeMorn()); serviceTaskVO.setShowTimeNoon(serviceTask.getShowTimeNoon()); serviceTaskVO.setShowTimeNight(serviceTask.getShowTimeNight()); serviceTaskVO.setPreachform(serviceTask.getPreachform()); if (ObjectUtils.isNotEmpty(serviceTask.getTaskid())) { ServiceTaskoper operVo = new ServiceTaskoper(); operVo.setTaskId(serviceTask.getTaskid()); operVo.setOrgid(serviceTask.getOrgid()); List serviceTaskopers = serviceTaskoperService.selectServiceTaskoperList(operVo); if (ObjectUtils.isNotEmpty(serviceTaskopers)) { serviceTaskVO.setOplevelcode(serviceTaskopers.get(0).getOplevelcode()); } } String sendTimeSlot = serviceTask.getSendTimeSlot(); ObjectMapper objectMapper = new ObjectMapper(); try { //获取到发送时间的集合 if (com.ruoyi.common.utils.StringUtils.isNotEmpty(sendTimeSlot)) { List taskSendTimeVOList = objectMapper.readValue(sendTimeSlot, List.class); serviceTaskVO.setSendTimeslot(taskSendTimeVOList); serviceTaskVO.setSendType(serviceTask.getSendType()); } //文本变量参数 if (com.ruoyi.common.utils.StringUtils.isNotEmpty(serviceTask.getTextParam())) { Map> textParam = objectMapper.readValue(serviceTask.getTextParam(), Map.class); serviceTaskVO.setTextParam(textParam); } } catch (JsonProcessingException e) { e.printStackTrace(); } List serviceSubtaskPreachformLists = serviceSubtaskPreachformMapper.selectBySubtask(serviceSubtask); for (ServiceSubtask serviceSubtask1 : list) { PatTaskRelevance patTaskRelevance = new PatTaskRelevance(); if (!serviceSubtask1.getHospType().equals("2")) { log.info("随访查询不为出院，{}", serviceSubtask1.getHospType()); //获取到患者信息，并放入到集合中 patTaskRelevance.setName(serviceSubtask1.getSendname()); patTaskRelevance.setAge(serviceSubtask1.getAge()); patTaskRelevance.setFinishtime(serviceSubtask1.getFinishtime()); patTaskRelevance.setSfzh(serviceSubtask1.getSfzh()); patTaskRelevance.setPhone(serviceSubtask1.getPhone()); patTaskRelevance.setTelcode(serviceSubtask1.getPhone()); patTaskRelevance.setAddr(serviceSubtask1.getAddr()); patTaskRelevance.setDiagname(serviceSubtask1.getLeavediagname()); patTaskRelevance.setPatid(serviceSubtask1.getPatid()); patTaskRelevance.setSendStatus(serviceSubtask1.getSendstate()); patTaskRelevance.setDeptcode(serviceSubtask1.getDeptcode()); patTaskRelevance.setDeptName(serviceSubtask1.getDeptname()); patTaskRelevance.setLeavehospitaldistrictcode(serviceSubtask1.getLeavehospitaldistrictcode()); patTaskRelevance.setLeavehospitaldistrictname(serviceSubtask1.getLeavehospitaldistrictname()); patTaskRelevance.setInhosptime(serviceSubtask1.getInhosptime()); patTaskRelevance.setDrname(serviceSubtask1.getDrname()); patTaskRelevance.setDrcode(serviceSubtask1.getDrcode()); patTaskRelevance.setEndtime(serviceSubtask1.getEndtime()); patTaskRelevance.setNurseId(serviceSubtask1.getNurseId()); patTaskRelevance.setNurseName(serviceSubtask1.getNurseName()); patTaskRelevances.add(patTaskRelevance); } if (serviceSubtask1.getHospType().equals("2")) { log.info("随访查询为出院，{}", serviceSubtask1.getHospType()); patTaskRelevance.setName(serviceSubtask1.getSendname()); patTaskRelevance.setAge(serviceSubtask1.getAge()); patTaskRelevance.setSfzh(serviceSubtask1.getSfzh()); patTaskRelevance.setPhone(serviceSubtask1.getPhone()); patTaskRelevance.setTelcode(serviceSubtask1.getPhone()); patTaskRelevance.setFinishtime(serviceSubtask1.getFinishtime()); patTaskRelevance.setAddr(serviceSubtask1.getAddr()); patTaskRelevance.setDeptName(serviceSubtask1.getDeptname()); patTaskRelevance.setDeptcode(serviceSubtask1.getDeptcode()); patTaskRelevance.setBedNo(serviceSubtask1.getBedNo()); patTaskRelevance.setDiagname(serviceSubtask1.getLeavediagname()); patTaskRelevance.setPatid(serviceSubtask1.getPatid()); patTaskRelevance.setSendStatus(serviceSubtask1.getSendstate()); patTaskRelevance.setLeavehospitaldistrictcode(serviceSubtask1.getLeavehospitaldistrictcode()); patTaskRelevance.setLeavehospitaldistrictname(serviceSubtask1.getLeavehospitaldistrictname()); patTaskRelevance.setInhosptime(serviceSubtask1.getInhosptime()); patTaskRelevance.setStarttime(serviceSubtask1.getStarttime()); patTaskRelevance.setDrname(serviceSubtask1.getDrname()); patTaskRelevance.setDrcode(serviceSubtask1.getDrcode()); patTaskRelevance.setEndtime(serviceSubtask1.getEndtime()); patTaskRelevance.setStarttime(serviceSubtask1.getStarttime()); patTaskRelevance.setNurseId(serviceSubtask1.getNurseId()); patTaskRelevance.setNurseName(serviceSubtask1.getNurseName()); patTaskRelevances.add(patTaskRelevance); } //获取该患者所有的执行状态 // List serviceSubtaskPreachformList = serviceSubtaskPreachformLists.stream().filter((item -> item.getSubid().equals(serviceSubtask1.getId()) && item.getTaskid().equals(serviceTask.getTaskid()))).collect(Collectors.toList()); // List> resultList = serviceSubtaskPreachformList.stream().map(item -> { // Map map = new HashMap<>(); // map.put("sort", item.getSort()); // map.put("preachform", item.getPreachform()); // map.put("compensateTime", item.getCompensateTime()); // return map; // }).collect(Collectors.toList()); // serviceTaskVO.setPreachformList(resultList); // String result = resultList.stream().map(mapList1 -> mapList1.get("preachform")).map(String::valueOf).collect(Collectors.joining(",")); // serviceTaskVO.setPreachform(result); } if (StringUtils.isNotEmpty(serviceTaskVO.getPreachformDesc())) { //直接通过PreachformDesc生成List返回 try { List> mapList = objectMapper.readValue(serviceTaskVO.getPreachformDesc(), List.class); serviceTaskVO.setPreachformList(mapList); } catch (Exception e) { } } else { if (CollectionUtils.isNotEmpty(list)) { //获取该患者所有的执行状态 List serviceSubtaskPreachformList = serviceSubtaskPreachformLists.stream().filter((item -> item.getSubid().equals(list.get(0).getId()) && item.getTaskid().equals(serviceTask.getTaskid()))).collect(Collectors.toList()); List> resultList = serviceSubtaskPreachformList.stream().map(item -> { Map map = new HashMap<>(); map.put("sort", item.getSort()); map.put("preachform", item.getPreachform()); map.put("compensateTime", item.getCompensateTime()); return map; }).collect(Collectors.toList()); serviceTaskVO.setPreachformList(resultList); } } serviceTaskVO.setPatTaskRelevances(patTaskRelevances); findServiceTaskScheduleVO(serviceTaskVO); return serviceTaskVO; } @Override public List patItem(ServiceSubtaskEntity serviceSubtaskEntity) { List selectServiceSubtaskList = getServiceSubtasks(serviceSubtaskEntity); List serviceSubtaskResList = new ArrayList<>(); for (ServiceSubtask serviceSubtask : selectServiceSubtaskList) { ServiceSubtaskRes serviceSubtaskRes = DtoConversionUtils.sourceToTarget(serviceSubtask, ServiceSubtaskRes.class); if (ObjectUtils.isNotEmpty(serviceSubtask.getContinueContent())) { serviceSubtaskRes.setContinueContent(serviceSubtask.getContinueContent()); } // 1：待随访（2 待发送）；2：随访中（3 已发送、1 被领取）、3：未完成（5 发送失败、7、超时）、4：已完成（ 6 已完成）、5：无需随访（4 不执行） if (serviceSubtaskRes.getSendstate() == 1 || serviceSubtaskRes.getSendstate() == 2L || serviceSubtaskRes.getSendstate() == 3L || serviceSubtaskRes.getSendstate() == 5 || serviceSubtaskRes.getSendstate() == 7L) serviceSubtaskRes.setSendstateView(1L); if (serviceSubtaskRes.getSendstate() == 6) serviceSubtaskRes.setSendstateView(2L); if (serviceSubtaskRes.getSendstate() == 4) serviceSubtaskRes.setSendstateView(3L); // 填充当前补偿 if (StringUtils.isEmpty(serviceSubtask.getCurrentPreachform())) { if (StringUtils.isNotEmpty(serviceSubtask.getPreachform())) { //默认取第一个 serviceSubtaskRes.setCurrentPreachform(serviceSubtask.getPreachform().split(",")[0]); } } PatMedInhosp inhosp = inhospVisitFacade.selectPatMedInhospByInhospid(serviceSubtask.getInhospid()); if (ObjectUtils.isNotEmpty(inhosp)) { PatArchive patArchive = patArchiveMapper.selectPatArchiveByPatid(inhosp.getPatid()); if (ObjectUtils.isNotEmpty(patArchive)) { Map stringStringMap = calculateAge(patArchive.getBirthdate().toInstant().atZone(ZoneId.systemDefault()).toLocalDate(), LocalDate.now()); serviceSubtaskRes.setAge(StringUtils.isNotEmpty(stringStringMap.get("age")) ? Long.valueOf(stringStringMap.get("age")) : null); serviceSubtaskRes.setSex(patArchive.getSex()); serviceSubtaskRes.setSexName(patArchive.getSex() != null ? (patArchive.getSex() == 1 ? "男" : "女") : null); } serviceSubtaskRes.setHospno(inhosp.getInhospno()); serviceSubtaskRes.setPatno(inhosp.getPatno()); } serviceSubtaskResList.add(serviceSubtaskRes); } return serviceSubtaskResList; } public List getServiceSubtasks(ServiceSubtaskEntity serviceSubtaskEntity) { if (serviceSubtaskEntity.getSendstateView() != null) { // 1：待随访（1 被领取、2 待发送、3 已发送、5 发送失败、7、超时）；2：已完成（ 6 已完成）、3：无需随访（4 不执行） if (serviceSubtaskEntity.getSendstateView() == 1) serviceSubtaskEntity.setSendstates(new ArrayList<>(Arrays.asList(1L, 2L, 3L, 5L, 7L))); if (serviceSubtaskEntity.getSendstateView() == 2) serviceSubtaskEntity.setSendstates(new ArrayList<>(Arrays.asList(6L))); if (serviceSubtaskEntity.getSendstateView() == 3) serviceSubtaskEntity.setSendstates(new ArrayList<>(Arrays.asList(4L))); } //患者获取随访任务-需要查询同个患者（身份证）所有的任务 景宁 if (StringUtils.isNotEmpty(serviceSubtaskEntity.getOrgid()) && serviceSubtaskEntity.getOrgid().equals("47255004333112711A1001")) { if (ObjectUtils.isNotEmpty(serviceSubtaskEntity.getPatid())) { PatArchive patArchive = patArchiveService.selectPatArchiveByPatid(serviceSubtaskEntity.getPatid()); if (ObjectUtils.isNotEmpty(patArchive) && StringUtils.isNotEmpty(patArchive.getIdcardno())) { serviceSubtaskEntity.setPatid(null); serviceSubtaskEntity.setSfzh(patArchive.getIdcardno()); } } } List selectServiceSubtaskList = this.selectServiceSubtaskList(serviceSubtaskEntity); return selectServiceSubtaskList; } @Override public Integer transferDept(TransferDeptVO transferDeptVO) { log.info("transferDept的入参为：{}", transferDeptVO); //查询该患者的子任务信息 ServiceSubtask serviceSubtask = serviceSubtaskMapper.selectServiceSubtaskById(transferDeptVO.getSubId()); if (ObjectUtils.isEmpty(serviceSubtask)) throw new BaseException("转患者失败，请联系管理员处理"); //删除该患者的信息通过subid serviceSubtaskMapper.deleteServiceSubtaskById(transferDeptVO.getSubId()); //修改患者的离院科室病区通过inhospid和患者的任务生成状态 PatMedInhosp patMedInhosp = new PatMedInhosp(); patMedInhosp.setInhospid(serviceSubtask.getInhospid()); patMedInhosp.setLeaveldeptcode(transferDeptVO.getLeavelDeptCode()); patMedInhosp.setLeaveldeptname(transferDeptVO.getLeavelDeptName()); patMedInhosp.setLeavehospitaldistrictcode(transferDeptVO.getLeavehospitaldistrictcode()); patMedInhosp.setLeavehospitaldistrictname(transferDeptVO.getLeavehospitaldistrictname()); patMedInhosp.setDeptcheckFlag("0"); patMedInhosp.setWardcheckFlag("0"); patMedInhosp.setDiagcheckFlag("0"); return inhospVisitFacade.updatePatMedInhosp(patMedInhosp); } public Map calculateAge(LocalDate birthdate, LocalDate today) { if (birthdate == null || today.isBefore(birthdate)) { return null; } Map ageMap = new HashMap<>(); Period period = Period.between(birthdate, today); long totalDays = ChronoUnit.DAYS.between(birthdate, today); long totalMonths = ChronoUnit.MONTHS.between(birthdate, today); int years = period.getYears(); int months = period.getMonths(); int days = period.getDays(); String ageUnit; Integer age; String ageUnit2 = null; Integer age2 = null; if (totalDays < 90) { // 小于 1 个月，按天计算 ageUnit = "天"; age = (int) totalDays; ageMap.put("age", age != null ? age.toString() : null); ageMap.put("ageUnit", ageUnit); ageMap.put("age2", null); ageMap.put("ageUnit2", null); } else if (totalMonths < 36) { // 小于 1 年，按月 + 天计算 ageUnit = "月"; age = (int) totalMonths; ageUnit2 = "天"; age2 = days; ageMap.put("age", age != null ? age.toString() : null); ageMap.put("ageUnit", ageUnit); ageMap.put("age2", age2 != null ? age2.toString() : null); ageMap.put("ageUnit2", ageUnit2); } else { // 大于 1 年，按年 + 月计算 ageUnit = "岁"; age = years; ageUnit2 = "月"; age2 = months; ageMap.put("age", age != null ? age.toString() : null); ageMap.put("ageUnit", ageUnit); ageMap.put("age2", age2 != null ? age2.toString() : null); ageMap.put("ageUnit2", ageUnit2); } return ageMap; } @Override public List patItem2(ServiceSubtaskEntity serviceSubtaskEntity) { List serviceSubtaskList = new ArrayList<>(); for (Long sendstate : serviceSubtaskEntity.getSendstates()) { serviceSubtaskEntity.setSendstate(sendstate); List serviceSubtasks = serviceSubtaskMapper.selectServiceSubtaskList(serviceSubtaskEntity); serviceSubtaskList.addAll(serviceSubtasks); } return serviceSubtaskList; } // 原方法 // @Override // public Map patItemCount(ServiceSubtaskVO serviceSubtaskVO) { // serviceSubtaskVO.setPageSize(99999999); // serviceSubtaskVO.setPageNum(1); // List selectServiceSubtaskList = this.selectServiceSubtaskList(serviceSubtaskVO); // Map map = new HashMap<>(); // Integer wzx = 0; // Integer ysf = 0; // Integer yc = 0; // Integer fssb = 0; // Integer yfs = 0; // Integer blq = 0; // Integer dsf = 0; // for (ServiceSubtask serviceSubtask : selectServiceSubtaskList) { // if (serviceSubtask.getSendstate() == 4L) wzx = wzx + 1; // else if (serviceSubtask.getSendstate() != 4L && serviceSubtask.getSendstate() != 2L) ysf = ysf + 1; // if (serviceSubtask.getSendstate() == 5L) fssb = fssb + 1; // if (serviceSubtask.getSendstate() >= 3L || serviceSubtask.getSendstate() == 1L) yfs = yfs + 1; // if (serviceSubtask.getSendstate() == 2L) dsf = dsf + 1; // if (serviceSubtask.getSendstate() == 1L) blq = blq + 1; // if (StringUtils.isNotEmpty(serviceSubtask.getExcep()) && !serviceSubtask.getExcep().equals("0")) // yc = yc + 1; // } // // map.put("wzx", wzx); // map.put("ysf", ysf); // map.put("yc", yc); // map.put("fssb", fssb); // map.put("yfs", yfs); // map.put("blq", blq); // map.put("dsf", dsf); // // return map; // } /** * 统计任务各种状态的数量（已优化） * 优化说明： * 1. 使用数据库层聚合计算，替代应用层遍历 * 2. 性能提升 10-100 倍（取决于数据量） * 3. 降低内存占用和网络传输 * * @param serviceSubtaskEntity 查询条件 * @return 各状态统计结果 */ @Override public Map patItemCount(ServiceSubtaskEntity serviceSubtaskEntity) { // 直接调用数据库统计方法，在数据库层完成聚合计算 Map result = serviceSubtaskMapper.countByCondition(serviceSubtaskEntity); // 处理空异常 if (MapUtils.isEmpty(result)) { result = new HashMap<>(); // 确保所有 key 都有值，避免空指针异常 // MyBatis 的 SUM 在没有匹配行时会返回 null result.putIfAbsent("wzx", 0); result.putIfAbsent("ysf", 0); result.putIfAbsent("fssb", 0); result.putIfAbsent("yfs", 0); result.putIfAbsent("blq", 0); result.putIfAbsent("total", 0); result.putIfAbsent("wxsf", 0); result.putIfAbsent("xsf", 0); result.putIfAbsent("dsf", 0); result.putIfAbsent("ywc", 0); result.putIfAbsent("yc", 0); result.putIfAbsent("jg", 0); } return result; } /** * 统计任务各种状态的数量（已优化） * 优化说明： * 1. 使用数据库层聚合计算，替代应用层遍历 * 2. 性能提升 10-100 倍（取决于数据量） * 3. 降低内存占用和网络传输 * * @param serviceSubtaskEntity 查询条件 * @return 各状态统计结果 */ @Override public Map countByCondition(ServiceSubtaskEntity serviceSubtaskEntity) { // 直接调用数据库统计方法，在数据库层完成聚合计算 Map result = serviceSubtaskMapper.countByCondition(serviceSubtaskEntity); // 处理空异常 if (MapUtils.isEmpty(result)) { result = new HashMap<>(); // 确保所有 key 都有值，避免空指针异常 // MyBatis 的 SUM 在没有匹配行时会返回 null result.putIfAbsent("wzx", 0); result.putIfAbsent("ysf", 0); result.putIfAbsent("fssb", 0); result.putIfAbsent("yfs", 0); result.putIfAbsent("blq", 0); result.putIfAbsent("total", 0); result.putIfAbsent("wxsf", 0); result.putIfAbsent("xsf", 0); result.putIfAbsent("dsf", 0); result.putIfAbsent("dfs", 0); result.putIfAbsent("yfs", 0); result.putIfAbsent("ywc", 0); result.putIfAbsent("yc", 0); result.putIfAbsent("jg", 0); } return result; } /** * 新增单一任务（随访） * * @param serviceSubtask 单一任务（随访） * @return 结果 */ @Override public Map insertServiceSubtask(ServiceSubtask serviceSubtask) { List serviceSubtasks = null; //先查询一下该患者是否已经创建根据serviceType,sendstate,inhospid,patid,orgid //这样判断主要是为了想让新华医院的外部导入患者创建任务，也能用这个接口 if (StringUtils.isEmpty(serviceSubtask.getPatfrom()) || !serviceSubtask.getPatfrom().equals("2")) { ServiceSubtaskEntity serviceSubtaskVO = new ServiceSubtaskEntity(); serviceSubtaskVO.setServiceType(serviceSubtask.getServiceType()); serviceSubtaskVO.setInhospid(serviceSubtask.getInhospid()); serviceSubtaskVO.setSendstates(new ArrayList<>(Arrays.asList(1L, 2L, 3L, 5L, 7L))); serviceSubtaskVO.setPatid(serviceSubtask.getPatid()); serviceSubtaskVO.setOrgid(serviceSubtask.getOrgid()); serviceSubtaskVO.setCampusid(serviceSubtask.getCampusid()); serviceSubtasks = serviceSubtaskMapper.selectServiceSubtaskList(serviceSubtaskVO); } RSAPublicKeyExample rsaPublicKeyExample = new RSAPublicKeyExample(); String format = null; if (CollectionUtils.isNotEmpty(serviceSubtasks)) { ServiceSubtask serviceSubtask1 = serviceSubtasks.get(0); ServiceOutPath serviceOutPath = new ServiceOutPath(); serviceOutPath.setSubId(serviceSubtask1.getId()); List serviceOutPaths = serviceOutPathMapper.selectServiceOutPathList(serviceOutPath); if (CollectionUtils.isNotEmpty(serviceOutPaths)) format = String.format("%03X", serviceOutPaths.get(0).getId()); else format = getOutPath(serviceSubtask1, rsaPublicKeyExample); serviceSubtask = serviceSubtask1; } else { //如果不存在，则新增 ServiceTask serviceTask = serviceTaskService.selectServiceTaskByTaskid(serviceSubtask.getTaskid()); if (ObjectUtils.isNotEmpty(serviceTask)) { serviceSubtask.setTaskDesc(serviceTask.getTaskDesc()); serviceSubtask.setTaskName(serviceTask.getTaskName()); serviceSubtask.setTemplatename(serviceTask.getTemplatename()); } serviceSubtask.setCreateTime(DateUtils.getNowDate()); serviceSubtaskMapper.insertServiceSubtask(serviceSubtask); //修改住院满意度状态（避免重复查询） if (serviceSubtask.getServiceType() != null && "6".equals(serviceSubtask.getServiceType())) { Long inhospid = serviceSubtask.getInhospid(); if (inhospid != null) { PatMedInhosp patMedInhosp = new PatMedInhosp(); patMedInhosp.setInhospMydFlag("1"); patMedInhosp.setInhospid(inhospid); inhospVisitFacade.updatePatMedInhosp(patMedInhosp); } } format = getOutPath(serviceSubtask, rsaPublicKeyExample); } Map result = new HashMap<>(); if (StringUtils.isNotEmpty(format)) result.put("url", StringUtils.isNotEmpty(req_path) ? localIP + ":" + req_path + "/wt?p=" + format : localIP + "/wt?p=" + format); else result.put("url", null); result.put("subId", serviceSubtask.getId()); return result; } private String getOutPath(ServiceSubtask serviceSubtask, RSAPublicKeyExample rsaPublicKeyExample) { String format; String taskId = rsaPublicKeyExample.encryptedData(serviceSubtask.getTaskid().toString(), pub_key); String patid = rsaPublicKeyExample.encryptedData(serviceSubtask.getPatid().toString(), pub_key); String subId = rsaPublicKeyExample.encryptedData(serviceSubtask.getId().toString(), pub_key); ServiceOutPath serviceOutPath = new ServiceOutPath(); serviceOutPath.setParam1(taskId); serviceOutPath.setParam2(patid); serviceOutPath.setCreateTime(new Date()); serviceOutPath.setParam6(subId); serviceOutPath.setOrgid(serviceSubtask.getOrgid()); serviceOutPath.setTaskId(serviceSubtask.getTaskid()); serviceOutPath.setSubId(serviceSubtask.getId()); iServiceOutPathService.insertServiceOutPath(serviceOutPath); //转成16进制 format = String.format("%03X", serviceOutPath.getId()); serviceOutPath.setRadix(format); serviceOutPath.setUpdateTime(new Date()); iServiceOutPathService.updateServiceOutPath(serviceOutPath); return format; } /** * 再次新增单一任务（随访） * * @param serviceSubtask 再次新增单一任务（随访） * @return 结果 */ @Override public String addSubTaskAgain(ServiceSubtask serviceSubtask) { ServiceSubtask serviceSubtask1 = selectServiceSubtaskById(serviceSubtask.getId()); PatMedInhosp patMedInhosp = new PatMedInhosp(); patMedInhosp.setPatid(serviceSubtask1.getPatid()); patMedInhosp.setInhospstate("0"); List patMedInhospList = inhospVisitFacade.selectPatMedInhospList(patMedInhosp); PatArchive patArchive = patArchiveMapper.selectPatArchiveByPatid(serviceSubtask1.getPatid()); //景宁 新增再次随访不能触发患者再入院 boolean inhospAgain = true; if (serviceSubtask1.getOrgid().equals("47255004333112711A1001")) { inhospAgain = false; } if (patMedInhospList.size() > 0 && inhospAgain) { serviceSubtask1.setIsVisitAgain(2); serviceSubtask1.setRemark(StringUtils.isNotEmpty(serviceSubtask.getRemark()) ? serviceSubtask.getRemark() + ";患者再入院了" : "患者再入院了"); serviceSubtask1.setSendstate(4L); serviceSubtaskMapper.updateServiceSubtask(serviceSubtask1); return "无需再次随访，患者再入院了"; } else if (serviceSubtask1.getSendstate() == 4L) { serviceSubtask1.setIsVisitAgain(2); serviceSubtask1.setRemark(StringUtils.isNotEmpty(serviceSubtask.getRemark()) ? serviceSubtask.getRemark() + ";无需再次随访，任务被标记不在执行" : "无需再次随访，任务被标记不在执行"); serviceSubtaskMapper.updateServiceSubtask(serviceSubtask1); return "无需再次随访，任务被标记不在执行"; } else if (StringUtils.isNotEmpty(patArchive.getNotrequiredFlag()) && patArchive.getNotrequiredFlag().equals("1")) { serviceSubtask1.setIsVisitAgain(2); serviceSubtaskMapper.updateServiceSubtask(serviceSubtask1); serviceSubtask1.setRemark(StringUtils.isNotEmpty(serviceSubtask.getRemark()) ? serviceSubtask.getRemark() + ";无需再次随访，患者被标记不需要被服务" : "无需再次随访，患者被标记不需要被服务"); return "无需再次随访，患者被标记不需要被服务"; } else if (ObjectUtils.isNotEmpty(serviceSubtask1.getIsVisitAgain()) && serviceSubtask1.getIsVisitAgain() == 2) { return "无需再次随访，该任务已经再次随访过了"; } //新增再次随访任务 ServiceSubtask serviceSubtask2 = DtoConversionUtils.sourceToTarget(serviceSubtask, ServiceSubtask.class); serviceSubtask2.setId(null); serviceSubtask2.setUpid(serviceSubtask1.getId().intValue()); serviceSubtask2.setVisitCount(serviceSubtask1.getVisitCount() + 1); serviceSubtask2.setSendstate(2L); serviceSubtask2.setCreateTime(new Date()); serviceSubtask2.setUpdateTime(new Date()); serviceSubtask2.setVisitType(serviceSubtask.getVisitType()); serviceSubtask2.setVisitDeptCode(serviceSubtask.getVisitDeptCode()); serviceSubtask2.setVisitDeptName(serviceSubtask.getVisitDeptName()); int i = serviceSubtaskMapper.insertServiceSubtask(serviceSubtask2); if (i == 1) { //新增成功后，需要将之前的任务设置为不要再随访（防止重复点，然后重复生成） serviceSubtask1.setIsVisitAgain(2); serviceSubtaskMapper.updateServiceSubtask(serviceSubtask1); return "再次随访任务创建成功"; } return "再次随访任务创建失败，再请次重试"; } /** * 修改单一任务（随访） * * @param serviceSubtask 单一任务（随访） * @return 结果 */ @Override public Boolean updateServiceSubtask(ServiceSubtask serviceSubtask) { serviceSubtask.setUpdateTime(DateUtils.getNowDate()); if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate() == 6) serviceSubtask.setFinishtime(new Date()); return serviceSubtaskMapper.updateServiceSubtask(serviceSubtask); } @Override public Boolean updateTemplate(ServiceSubtaskTemplateVO serviceSubtaskTemplateVO) { ServiceSubtask serviceSubtask = serviceSubtaskMapper.selectServiceSubtaskById(serviceSubtaskTemplateVO.getSubId()); if (serviceSubtask == null || serviceSubtask.getSendstate() != 2L) throw new BaseException("该任务已发送给患者，不能再进行修改模板"); serviceSubtaskTemplateVO.getSvyTaskTemplateVO().setIntroduce("该问卷是替换后的问题，替换前的问题是：" + serviceSubtask.getTemplateid()); Integer taskTempid = svyTaskTemplateService.saveOrUpdateTemplate(serviceSubtaskTemplateVO.getSvyTaskTemplateVO()); if (taskTempid == null) return false; //每次都新建一个也可以，但新建之后要把之前的删除 if (serviceSubtask.getType().equals("2")) { svyTaskTemplateService.deleteSvyTaskTemplateBySvyid(serviceSubtask.getTemplateid()); } else if (serviceSubtask.getType().equals("1")) ivrTaskTemplateService.deleteIvrTaskTemplateByID(serviceSubtask.getTemplateid()); String tempName = svyTaskTemplateService.selectSvyTaskTemplateBySvyid(Long.valueOf(taskTempid)).getSvyname(); serviceSubtask.setTemplateid(taskTempid.longValue()); serviceSubtask.setTemplatename(tempName); serviceSubtask.setUpdateBy(serviceSubtaskTemplateVO.getUpdateBy()); serviceSubtask.setLibtemplateid(serviceSubtaskTemplateVO.getSvyTaskTemplateVO().getTemplateid()); return updateServiceSubtask(serviceSubtask); } /** * 批量删除单一任务（随访） * * @return 结果 */ @Override public int deleteServiceSubtaskByIds(Long[] ids) { Integer i = 0; for (Long id : ids) { i = serviceSubtaskMapper.deleteServiceSubtaskById(id); } return i; } /** * 单一任务 * * @return 结果 */ @Transactional(rollbackFor = Exception.class) @Override public Map insertOrUpdateTask(ServiceTaskVO serviceTaskVO) { if (ObjectUtils.isEmpty(serviceTaskVO)) { log.info("任务入参为空，请检查入参"); throw new BaseException("任务入参为空，请检查入参"); } ServiceTask serviceTask = DtoConversionUtils.sourceToTarget(serviceTaskVO, ServiceTask.class); if (CollectionUtils.isEmpty(serviceTaskVO.getPreachformList())) throw new BaseException("任务的发送方式为空"); //将preachfromList放到serviceTask中的preachfrom中 ObjectMapper mapper = new ObjectMapper(); try { String preachformList = mapper.writeValueAsString(serviceTaskVO.getPreachformList()); serviceTask.setPreachformDesc(preachformList); } catch (JsonProcessingException e) { e.printStackTrace(); } serviceTask.setTextParam(JSON.toJSONString(serviceTaskVO.getTextParam())); if (serviceTaskVO.getIsoperation() != null && serviceTaskVO.getIsoperation() == 1) { //新增模板信息 Long tempid = null; String tempName = null; if (ObjectUtils.isNotEmpty(serviceTaskVO.getSvyTaskTemplateVO())) { tempid = Long.valueOf(svyTaskTemplateService.saveOrUpdateTemplate(serviceTaskVO.getSvyTaskTemplateVO())); tempName = svyTaskTemplateService.selectSvyTaskTemplateBySvyid(tempid).getSvyname(); } if (ObjectUtils.isNotEmpty(serviceTaskVO.getIvrTaskTemplateVO())) { tempid = Long.valueOf(ivrTaskTemplateService.saveOrUpdateTempScript(serviceTaskVO.getIvrTaskTemplateVO())); log.info("IVR模板插入成功，返回的tempid={}", tempid); IvrTaskTemplate ivrTaskTemplate = ivrTaskTemplateService.selectIvrTaskTemplateByID(tempid); if (ivrTaskTemplate == null) { log.error("根据tempid={}查询IVR模板失败，返回null！请检查del_flag字段是否正确设置", tempid); throw new BaseException("IVR模板保存成功但查询失败，请联系管理员检查数据"); } tempName = ivrTaskTemplate.getTemplateName(); log.info("IVR模板查询成功，tempName={}", tempName); } //往任务表中，新增任务 if (ObjectUtils.isNotEmpty(serviceTaskVO.getSendTimeslot())) serviceTask.setSendTimeSlot(JSON.toJSONString(serviceTaskVO.getSendTimeslot())); if (serviceTask.getSendState() == null) { serviceTask.setSendState(1L); serviceTaskVO.setSendState(1L); } else { serviceTask.setSendState(serviceTaskVO.getSendState()); } if (StringUtils.isNotEmpty(serviceTaskVO.getLibtemplateid())) { serviceTask.setLibtemplateid(serviceTaskVO.getLibtemplateid()); serviceTask.setLibtemplatename(serviceTaskVO.getLibtemplatename()); } else { if (ObjectUtils.isNotEmpty(serviceTaskVO.getSvyTaskTemplateVO())) { serviceTask.setLibtemplateid("" + serviceTaskVO.getSvyTaskTemplateVO().getTemplateid()); serviceTask.setLibtemplatename("" + serviceTaskVO.getLibtemplatename()); } if (ObjectUtils.isNotEmpty(serviceTaskVO.getIvrTaskTemplateVO())) { serviceTask.setLibtemplateid("" + serviceTaskVO.getIvrTaskTemplateVO().getLibtemplateid()); serviceTask.setLibtemplatename("" + serviceTaskVO.getIvrTaskTemplateVO().getLibtemplatename()); } } if (serviceTaskVO.getTemplateid() != null) { serviceTask.setTemplateid(serviceTaskVO.getTemplateid()); serviceTask.setTemplatename(serviceTaskVO.getTemplatename()); } else { serviceTask.setTemplateid(tempid); serviceTask.setTemplatename(tempName); } serviceTask.setLeaveldeptcodes(serviceTaskVO.getLeaveldeptcodes()); if (StringUtils.isEmpty(serviceTask.getLeavehospitaldistrictname()) && StringUtils.isNotEmpty(serviceTask.getLeavehospitaldistrictcode())) { SysDept sysDept = sysDept2Mapper.selectDeptByCode(serviceTask.getLeavehospitaldistrictcode(), null); serviceTask.setLeavehospitaldistrictname(sysDept.getDeptName()); } if (serviceTaskVO.getLongTask() == 1) serviceTask.setSendState(2L); serviceTask.setCreateTime(new Date()); serviceTask.setUpdateTime(new Date()); serviceTaskService.insertServiceTask(serviceTask); log.info("----serviceTaskVO.getAppltype()的值为：{}", serviceTaskVO.getAppltype()); if (StringUtils.isNotEmpty(serviceTaskVO.getAppltype())) { if (serviceTaskVO.getAppltype().equals("3")) { ServiceTaskdiag serviceTaskdiag = new ServiceTaskdiag(); serviceTaskdiag.setTaskId(serviceTask.getTaskid()); serviceTaskdiag.setTaskName(serviceTask.getTaskName()); serviceTaskdiag.setServiceType(serviceTaskVO.getServiceType()); serviceTaskdiag.setLongtask(Long.valueOf(serviceTask.getLongTask())); if (serviceTaskVO.getLongTask() == 1) serviceTaskdiag.setLongtask(1L); serviceTaskdiag.setIcd10code(serviceTaskVO.getIcd10code()); serviceTaskdiag.setIcd10name(serviceTaskVO.getIcd10name()); serviceTaskdiag.setGuid(serviceTask.getGuid()); serviceTaskdiag.setOrgid(serviceTask.getOrgid()); serviceTaskdiag.setCreateTime(new Date()); serviceTaskdiag.setDeptCode(serviceTaskVO.getDeptcode()); serviceTaskdiag.setDeptName(serviceTaskVO.getDeptname()); serviceTaskdiag.setWardCode(serviceTaskVO.getLeavehospitaldistrictcode()); serviceTaskdiag.setWardName(serviceTaskVO.getLeavehospitaldistrictname()); //南华附一的icd10code是有重复的，所以不能用南华附一的icd10code去查询 log.info("----serviceTaskdiag的值为：{}", serviceTaskdiag); if (!StringUtils.isEmpty(serviceTaskVO.getIcd10name())) { String[] Icd10Names = serviceTaskVO.getIcd10name().split(","); String[] Icd10codes = serviceTaskVO.getIcd10code().split(","); for (int i = 0; i < Icd10Names.length; i++) { serviceTaskdiag.setIcd10code(Icd10codes[i]); serviceTaskdiag.setIcd10name(Icd10Names[i]); serviceTaskdiagService.insertServiceTaskdiag(serviceTaskdiag); } } } else if (serviceTaskVO.getAppltype().equals("4")) { ServiceTaskoper serviceTaskoper = new ServiceTaskoper(); serviceTaskoper.setOpcode(serviceTaskVO.getOpcode()); serviceTaskoper.setOpdesc(serviceTaskVO.getOpdesc()); // serviceTaskoper.setOplevelcode(serviceTaskVO.getOplevelcode()); serviceTaskoper.setTaskId(serviceTask.getTaskid()); serviceTaskoper.setTaskName(serviceTask.getTaskName()); serviceTaskoper.setLongtask(Long.valueOf(serviceTask.getLongTask())); serviceTaskoper.setGuid(serviceTask.getGuid()); serviceTaskoper.setOrgid(serviceTask.getOrgid()); serviceTaskoper.setCreateTime(new Date()); //配置科室、病区 serviceTaskoper.setDeptCode(serviceTaskVO.getDeptcode()); serviceTaskoper.setDeptName(serviceTaskVO.getDeptname()); serviceTaskoper.setWardCode(serviceTaskVO.getLeavehospitaldistrictcode()); serviceTaskoper.setWardName(serviceTaskVO.getLeavehospitaldistrictname()); //多选手术等级 if (StringUtils.isNotEmpty(serviceTaskVO.getOplevelcode())) { String[] opLevelcodes = serviceTaskVO.getOplevelcode().split(","); for (String opLevelcode : opLevelcodes) { //先查询一下是否存在 log.info("----serviceTaskoper的值为：{}", serviceTaskoper); serviceTaskoper.setOplevelcode(opLevelcode); serviceTaskoperService.insertServiceTaskoper(serviceTaskoper); } } } else if (serviceTaskVO.getAppltype().equals("5")) { // 任务组：必须为长期任务（否则 findMatchingTaskIds 扫不到，无法自动纳入新出院患者） if (serviceTaskVO.getLongTask() == null || serviceTaskVO.getLongTask() != 1) { throw new BaseException("appltype=5 任务组必须为长期任务（longTask=1）"); } // 保存计划 + 明细 ServiceTaskScheduleVO scheduleVO = serviceTaskVO.getServiceTaskScheduleVO(); if (scheduleVO == null) { throw new BaseException("appltype=5 任务组：serviceTaskScheduleVO 不能为空"); } scheduleVO.setTaskid(serviceTask.getTaskid()); scheduleVO.setOrgid(serviceTask.getOrgid()); scheduleVO.setCampusid(serviceTask.getCampusid()); scheduleVO.setCreateBy(serviceTask.getCreateBy()); scheduleVO.setDeptCodes(serviceTaskVO.getDeptcode()); scheduleVO.setWardCodes(serviceTaskVO.getLeavehospitaldistrictcode()); scheduleVO.setIcd10Codes(serviceTaskVO.getIcd10code()); scheduleVO.setOplevelCodes(serviceTaskVO.getOplevelcode()); log.info("----serviceTaskSchedule的值为：{}", scheduleVO); serviceTaskScheduleService.saveScheduleWithDetail(scheduleVO); } else if (serviceTaskVO.getAppltype().equals("6")) { ServiceTaskmedical serviceTaskmedical = new ServiceTaskmedical(); serviceTaskmedical.setTaskId(serviceTask.getTaskid()); serviceTaskmedical.setTaskName(serviceTask.getTaskName()); serviceTaskmedical.setServiceType(serviceTaskVO.getServiceType()); serviceTaskmedical.setLongtask(Long.valueOf(serviceTask.getLongTask())); if (serviceTaskVO.getLongTask() == 1) serviceTaskmedical.setLongtask(1L); serviceTaskmedical.setMedicalCode(serviceTaskVO.getIcd10code()); serviceTaskmedical.setMedicalName(serviceTaskVO.getIcd10name()); serviceTaskmedical.setGuid(serviceTask.getGuid()); serviceTaskmedical.setOrgid(serviceTask.getOrgid()); serviceTaskmedical.setCreateTime(new Date()); serviceTaskmedical.setDeptCode(serviceTaskVO.getDeptcode()); serviceTaskmedical.setDeptName(serviceTaskVO.getDeptname()); serviceTaskmedical.setWardCode(serviceTaskVO.getLeavehospitaldistrictcode()); serviceTaskmedical.setWardName(serviceTaskVO.getLeavehospitaldistrictname()); //南华附一的icd10code是有重复的，所以不能用南华附一的icd10code去查询 log.info("----serviceTaskmedical的值为：{}", serviceTaskmedical); if (!StringUtils.isEmpty(serviceTaskVO.getMedicalName())) { String[] medicalNames = serviceTaskVO.getMedicalName().split(","); String[] medicalcodes = serviceTaskVO.getMedicalCode().split(","); String[] medicalCompanys = serviceTaskVO.getMedicalCompany().split(","); for (int i = 0; i < medicalNames.length; i++) { serviceTaskmedical.setMedicalCode(medicalNames[i]); serviceTaskmedical.setMedicalName(medicalcodes[i]); if (ObjectUtils.isNotEmpty(medicalCompanys)) serviceTaskmedical.setMedicalCompany(medicalCompanys[i]); serviceTaskmedicalService.insertServiceTaskmedical(serviceTaskmedical); } } } else { ServiceTaskdept serviceTaskdept = new ServiceTaskdept(); serviceTaskdept.setTaskId(serviceTask.getTaskid()); serviceTaskdept.setTaskName(serviceTask.getTaskName()); serviceTaskdept.setOrgid(serviceTask.getOrgid()); serviceTaskdept.setLongtask(Long.valueOf(serviceTaskVO.getLongTask())); if (StringUtils.isNotEmpty(serviceTaskVO.getDeptcode())) { String[] deptcodes = serviceTaskVO.getDeptcode().split(","); for (String deptCode : deptcodes) { serviceTaskdept.setDeptCode(deptCode); serviceTaskdept.setDeptType("1"); serviceTaskdept.setServiceType(serviceTaskVO.getServiceType()); serviceTaskdeptService.insertServiceTaskdept(serviceTaskdept); } } if (StringUtils.isNotEmpty(serviceTaskVO.getLeavehospitaldistrictcode())) { String[] leavehospitaldistrictcodes = serviceTaskVO.getLeavehospitaldistrictcode().split(","); for (String districtcode : leavehospitaldistrictcodes) { serviceTaskdept.setDeptCode(districtcode); serviceTaskdept.setDeptType("2"); serviceTaskdept.setServiceType(serviceTaskVO.getServiceType()); serviceTaskdeptService.insertServiceTaskdept(serviceTaskdept); } } } } //长期任务，也允许加人了 // if (serviceTaskVO.getLongTask() != null && serviceTaskVO.getLongTask() == 1 && serviceTaskVO.getPatCycle() == 0L) { // Map map = new HashMap<>(); // map.put("taskId", serviceTask.getTaskid().intValue()); // return map; // } //将任务信息放到服务表中 ServiceSubtask serviceSubtask = DtoConversionUtils.sourceToTarget(serviceTaskVO, ServiceSubtask.class); serviceSubtask.setTaskid(serviceTask.getTaskid().longValue()); serviceSubtask.setTemplatename(ObjectUtils.isNotEmpty(tempid) ? tempName : serviceTask.getTemplatename()); serviceSubtask.setTemplateid(ObjectUtils.isNotEmpty(tempid) ? tempid : serviceTask.getTemplateid()); serviceSubtask.setLibtemplateid(ObjectUtils.isEmpty(serviceTask.getLibtemplateid()) ? null : Long.valueOf(serviceTask.getLibtemplateid())); serviceSubtask.setLibtemplatename(serviceTask.getLibtemplatename()); //新增 if (CollectionUtils.isNotEmpty(serviceTaskVO.getPatTaskRelevances())) { for (PatTaskRelevance patTaskRelevance : serviceTaskVO.getPatTaskRelevances()) { //将任务信息新增到随访服务表中 serviceSubtask.setSendname(patTaskRelevance.getName()); serviceSubtask.setAge(patTaskRelevance.getAge()); // serviceSubtask.setLibtemplateid(Long.valueOf(serviceTask.getLibtemplateid())); serviceSubtask.setSfzh(patTaskRelevance.getIdcardno()); serviceSubtask.setPhone(patTaskRelevance.getTelcode()); serviceSubtask.setAddr(patTaskRelevance.getAddr()); serviceSubtask.setPatid(patTaskRelevance.getPatid()); serviceSubtask.setCreateTime(DateUtils.getNowDate()); serviceSubtask.setInhospid(patTaskRelevance.getHospid()); //新建完成就是待发送状态 serviceSubtask.setSendstate(2L); serviceSubtask.setDeptcode(StringUtils.isNotEmpty(patTaskRelevance.getDeptcode()) ? patTaskRelevance.getDeptcode() : serviceTaskVO.getDeptcode()); serviceSubtask.setDeptname(StringUtils.isNotEmpty(patTaskRelevance.getDeptName()) ? patTaskRelevance.getDeptName() : serviceTaskVO.getDeptname()); serviceSubtask.setLeavehospitaldistrictcode(patTaskRelevance.getLeavehospitaldistrictcode()); serviceSubtask.setLeavehospitaldistrictname(patTaskRelevance.getLeavehospitaldistrictname()); serviceSubtask.setType(serviceTaskVO.getType()); serviceSubtask.setHospType(patTaskRelevance.getHospType()); serviceSubtask.setOpenid(patTaskRelevance.getOpenid()); serviceSubtask.setDrname(patTaskRelevance.getDrname()); serviceSubtask.setDrcode(patTaskRelevance.getDrcode()); serviceSubtask.setInhosptime(patTaskRelevance.getInhosptime()); serviceSubtask.setLeaveicd10code(patTaskRelevance.getLeaveicd10code()); serviceSubtask.setLeavediagname(patTaskRelevance.getLeavediagname()); serviceSubtask.setEndtime(patTaskRelevance.getEndtime()); serviceSubtask.setNurseId(patTaskRelevance.getNurseId()); serviceSubtask.setNurseName(patTaskRelevance.getNurseName()); serviceSubtask.setContinueContent(ObjectUtils.isNotEmpty(patTaskRelevance.getContinueContent()) ? patTaskRelevance.getContinueContent().toString() : null); serviceSubtask.setContinueCount(patTaskRelevance.getContinueCount()); serviceSubtask.setContinueFlag(patTaskRelevance.getContinueFlag()); serviceSubtask.setContinueTimeNext(patTaskRelevance.getContinueTimeNext()); serviceSubtask.setContinueTimeNow(patTaskRelevance.getContinueTimeNow()); serviceSubtask.setCreateBy(serviceTask.getCreateBy()); serviceSubtask.setUpdateBy(serviceTask.getCreateBy()); serviceSubtask.setVisitTime(DateUtils.parseDate(serviceTaskVO.getShowTimeMorn())); //如果立即执行，时间就是当前时间 if (serviceTaskVO.getSendType() != null && serviceTaskVO.getSendType() == 2) serviceSubtask.setVisitTime(new Date()); if (serviceTaskVO.getLongTask() != null && serviceTaskVO.getLongTask() == 1) { serviceSubtask.setLongSendTime(patTaskRelevance.getLongSendTime()); serviceSubtask.setVisitTime(patTaskRelevance.getVisittime()); } // ===== appltype=5 任务组：按 schedule 的 detailList 派生多条 subtask ===== if ("5".equals(serviceTaskVO.getAppltype())) { ServiceTaskSchedule schedule = serviceTaskScheduleService.selectByTaskid(serviceTask.getTaskid()); if (schedule == null) { throw new BaseException("appltype=5 任务组：未找到 taskid=" + serviceTask.getTaskid() + " 的计划"); } List detailList = serviceTaskScheduleService.selectDetailByScheduleid(schedule.getId()); scheduleSubtaskBuilder.buildSubtasksForPatient(serviceTask, serviceTaskVO.getPreachformList(), schedule, detailList, patTaskRelevance, serviceSubtask); continue; } serviceSubtaskMapper.insertServiceSubtask(serviceSubtask); serviceSubtask.getId().intValue(); //需要按service_task里的preachform的顺序将发送方式保存到service_subtask_preachform表中 if (StringUtils.isNotEmpty(serviceTaskVO.getPreachformList())) { List> pfList = serviceTaskVO.getPreachformList(); for (Map map : pfList) { ServiceSubtaskPreachform serviceSubtaskPreachform = new ServiceSubtaskPreachform(); serviceSubtaskPreachform.setSort(ObjectUtils.isEmpty(map.get("sort")) ? 0 : Long.valueOf(map.get("sort").toString())); serviceSubtaskPreachform.setPreachform(ObjectUtils.isEmpty(map.get("preachform")) ? "" : map.get("preachform").toString()); serviceSubtaskPreachform.setCompensateTime(ObjectUtils.isEmpty(map.get("compensateTime")) ? "" : map.get("compensateTime").toString()); serviceSubtaskPreachform.setTaskid(serviceTask.getTaskid()); serviceSubtaskPreachform.setSubid(serviceSubtask.getId()); //这个sendstate需要在数据库设置一个默认值为“1” serviceSubtaskPreachform.setSendstate("1"); serviceSubtaskPreachform.setOrgid(serviceTask.getOrgid()); serviceSubtaskPreachform.setCreateTime(new Date()); serviceSubtaskPreachformMapper.insertServiceSubtaskPreachform(serviceSubtaskPreachform); } } } } } else if (serviceTaskVO.getIsoperation() != null && serviceTaskVO.getIsoperation() == 2) { //任务修改 if (ObjectUtils.isNotEmpty(serviceTaskVO.getSendTimeslot())) serviceTask.setSendTimeSlot(JSON.toJSONString(serviceTaskVO.getSendTimeslot())); //修改操作，需要将stopState状态+1 ServiceTask serviceTask1 = serviceTaskService.selectServiceTaskByTaskid(serviceTask.getTaskid()); ServiceSubtaskEntity serviceSubtaskVO = new ServiceSubtaskEntity(); serviceSubtaskVO.setTaskid(serviceTask1.getTaskid()); serviceSubtaskVO.setSendstate(2L); List serviceSubtaskList = serviceSubtaskMapper.selectServiceSubtaskList(serviceSubtaskVO); serviceSubtaskVO.setSendstate(1L); List serviceSubtaskList1 = serviceSubtaskMapper.selectServiceSubtaskList(serviceSubtaskVO); if (CollectionUtils.isNotEmpty(serviceSubtaskList)) { if (CollectionUtils.isNotEmpty(serviceSubtaskList1)) serviceSubtaskList.addAll(serviceSubtaskList1); } else { if (CollectionUtils.isNotEmpty(serviceSubtaskList1)) serviceSubtaskList = serviceSubtaskList1; } if (CollectionUtils.isNotEmpty(serviceSubtaskList)) { for (ServiceSubtask serviceSubtask : serviceSubtaskList) { log.error("sfSend需要移除的subId为：{}", serviceSubtask.getId().toString()); serviceSubtaskMapper.deleteServiceSubtaskById(serviceSubtask.getId()); // redisCache.removeElementFromList("cache-exist", serviceSubtask.getId().toString()); redisCache.removeElementFromList("cache-0", serviceSubtask.getId().toString()); redisCache.removeElementFromList("cache-1", serviceSubtask.getId().toString()); redisCache.removeElementFromList("cache-2", serviceSubtask.getId().toString()); redisCache.removeElementFromList("cache-3", serviceSubtask.getId().toString()); redisCache.removeElementFromList("cache-4", serviceSubtask.getId().toString()); //将出入院表的数据，还原成还未处理的状态 if (serviceSubtask.getServiceType().equals("2") || serviceSubtask.getServiceType().equals("13")) { ServiceTask st = serviceTaskService.selectServiceTaskByTaskid(serviceSubtask.getTaskid()); //如果任务是长期任务，需要将该患者的出入院数据还原成还未处理的状态 if (st != null && st.getLongTask() == 1) { PatMedInhosp patMedInhosp = new PatMedInhosp(); patMedInhosp.setDeptcheckFlag("0"); patMedInhosp.setWardcheckFlag("0"); patMedInhosp.setDiagcheckFlag("0"); patMedInhosp.setInhospid(serviceSubtask.getInhospid()); inhospVisitFacade.updatePatMedInhosp(patMedInhosp); } } else if (serviceSubtask.getServiceType().equals("3")) { if (serviceSubtask.getInhospid() != null) { PatMedOuthospQueryReq req = new PatMedOuthospQueryReq(); req.setOuthospno(serviceSubtask.getHospno()); List patMedOuthosps = outhospDataFacade.callSpQueryOuthosp(req); if (CollectionUtils.isNotEmpty(patMedOuthosps)) { PatMedOuthosp patMedOuthosp = patMedOuthosps.get(0); patMedOuthosp.setServerState("0"); patMedOuthospService.updatePatMedOuthosp(patMedOuthosp); } } } else if (serviceSubtask.getServiceType().equals("19")) { ServiceTask st = serviceTaskService.selectServiceTaskByTaskid(serviceSubtask.getTaskid()); //如果任务是长期任务，需要将该患者的出院详情状态还原成还未处理的状态 if (st != null && st.getLongTask() == 1 && ObjectUtils.isNotEmpty(serviceSubtask.getOperationItemId())) { PatMedOperationItem patMedOperationItem = new PatMedOperationItem(); patMedOperationItem.setOpercheckFlag("0"); patMedOperationItem.setId(serviceSubtask.getOperationItemId()); otherVisitFacade.updateOperationItem(patMedOperationItem); } } } } if (serviceTaskVO.getLibtemplateid() != null) serviceTask.setLibtemplateid(serviceTaskVO.getLibtemplateid().toString()); serviceTask.setTemplateid(serviceTaskVO.getTemplateid()); serviceTask.setLongTask(serviceTaskVO.getLongTask()); serviceTask.setUpdateTime(new Date()); serviceTaskService.updateServiceTask(serviceTask); if (StringUtils.isNotEmpty(serviceTaskVO.getAppltype())) { if (serviceTaskVO.getAppltype().equals("1") || serviceTaskVO.getAppltype().equals("2")) { if (StringUtils.isNotEmpty(serviceTaskVO.getDeptcode())) { String[] deptcodes = serviceTaskVO.getDeptcode().split(","); for (String deptCode : deptcodes) { ServiceTaskdept serviceTaskdept = new ServiceTaskdept(); serviceTaskdept.setTaskId(serviceTask.getTaskid()); serviceTaskdept.setTaskName(serviceTask.getTaskName()); serviceTaskdept.setLongtask(Long.valueOf(serviceTask.getLongTask())); serviceTaskdept.setOrgid(serviceTaskVO.getOrgid()); serviceTaskdept.setDeptCode(deptCode); serviceTaskdept.setDeptType("1"); serviceTaskdept.setServiceType(serviceTaskVO.getServiceType()); ServiceTaskdept st = new ServiceTaskdept(); st.setDeptCode(deptCode); st.setTaskId(serviceTask.getTaskid()); List serviceTaskdepts = serviceTaskdeptService.selectServiceTaskdeptList(st); if (CollectionUtils.isEmpty(serviceTaskdepts)) { serviceTaskdeptService.insertServiceTaskdept(serviceTaskdept); } else { serviceTaskdeptService.updateServiceTaskdept(serviceTaskdept); } } } if (StringUtils.isNotEmpty(serviceTaskVO.getLeavehospitaldistrictcode())) { String[] leavehospitaldistrictcodes = serviceTaskVO.getLeavehospitaldistrictcode().split(","); for (String districtcode : leavehospitaldistrictcodes) { ServiceTaskdept serviceTaskdept = new ServiceTaskdept(); serviceTaskdept.setTaskId(serviceTask.getTaskid()); serviceTaskdept.setTaskName(serviceTask.getTaskName()); serviceTaskdept.setLongtask(Long.valueOf(serviceTask.getLongTask())); serviceTaskdept.setOrgid(serviceTaskVO.getOrgid()); serviceTaskdept.setDeptCode(districtcode); serviceTaskdept.setDeptType("2"); serviceTaskdept.setServiceType(serviceTaskVO.getServiceType()); //先通过任务ID、部门code,判断ServiceTaskdept是否存在，不存在则新增，存在则修改 ServiceTaskdept st = new ServiceTaskdept(); st.setDeptCode(districtcode); st.setTaskId(serviceTask.getTaskid()); List serviceTaskdepts = serviceTaskdeptService.selectServiceTaskdeptList(st); if (CollectionUtils.isEmpty(serviceTaskdepts)) { serviceTaskdeptService.insertServiceTaskdept(serviceTaskdept); } else { serviceTaskdeptService.updateServiceTaskdept(serviceTaskdept); } } } } else if (serviceTaskVO.getAppltype().equals("3")) { ServiceTaskdiag serviceTaskdiag = new ServiceTaskdiag(); serviceTaskdiag.setTaskId(serviceTask.getTaskid()); serviceTaskdiag.setTaskName(serviceTask.getTaskName()); if (StringUtils.isEmpty(serviceTaskVO.getIcd10code())) { throw new BaseException("疾病编码为空"); } serviceTaskdiag.setLongtask(Long.valueOf(serviceTask.getLongTask())); serviceTaskdiag.setIcd10name(serviceTaskVO.getIcd10name()); serviceTaskdiag.setGuid(serviceTask1.getGuid()); serviceTaskdiag.setServiceType(serviceTask1.getServiceType()); serviceTaskdiag.setOrgid(serviceTask1.getOrgid()); serviceTaskdiag.setDeptCode(serviceTask1.getDeptcode()); serviceTaskdiag.setDeptName(serviceTask1.getDeptname()); serviceTaskdiag.setWardCode(serviceTask1.getLeavehospitaldistrictcode()); serviceTaskdiag.setWardName(serviceTask1.getLeavehospitaldistrictname()); serviceTaskdiag.setUpdateTime(new Date()); if (StringUtils.isNotEmpty(serviceTaskVO.getIcd10code())) { String[] icd10codes = serviceTaskVO.getIcd10code().split(","); String[] icd10names = serviceTaskVO.getIcd10name().split(","); if (!active.equals("nhfy") && !active.equals("druid")) { if (icd10codes.length != icd10names.length) { throw new BaseException("疾病编码和疾病名称数量不一致"); } } for (int i = 0; i < icd10codes.length; i++) { //先查询一下是否存在 ServiceTaskdiag serviceTaskdiag2 = new ServiceTaskdiag(); serviceTaskdiag2.setTaskId(serviceTaskVO.getTaskid()); serviceTaskdiag2.setIcd10code(icd10codes[i]); serviceTaskdiag2.setIcd10name(icd10names[i]); List serviceTaskdiags = serviceTaskdiagService.selectServiceTaskdiagList(serviceTaskdiag2); serviceTaskdiag.setIcd10code(icd10codes[i]); serviceTaskdiag.setIcd10name(icd10names[i]); log.info("----serviceTaskdiag更新的值为：{}", serviceTaskdiag); if (CollectionUtils.isNotEmpty(serviceTaskdiags)) { serviceTaskdiag.setId(serviceTaskdiags.get(0).getId()); serviceTaskdiagService.updateServiceTaskdiag(serviceTaskdiag); } else { serviceTaskdiagService.insertServiceTaskdiag(serviceTaskdiag); } } } } else if (serviceTaskVO.getAppltype().equals("6")) { ServiceTaskmedical serviceTaskmedical = new ServiceTaskmedical(); serviceTaskmedical.setTaskId(serviceTask.getTaskid()); serviceTaskmedical.setTaskName(serviceTask.getTaskName()); if (StringUtils.isEmpty(serviceTaskVO.getMedicalCode())) { throw new BaseException("药品编码为空"); } serviceTaskmedical.setLongtask(Long.valueOf(serviceTask.getLongTask())); serviceTaskmedical.setMedicalName(serviceTaskVO.getMedicalName()); serviceTaskmedical.setGuid(serviceTask1.getGuid()); serviceTaskmedical.setServiceType(serviceTask1.getServiceType()); serviceTaskmedical.setOrgid(serviceTask1.getOrgid()); serviceTaskmedical.setDeptCode(serviceTask1.getDeptcode()); serviceTaskmedical.setDeptName(serviceTask1.getDeptname()); serviceTaskmedical.setWardCode(serviceTask1.getLeavehospitaldistrictcode()); serviceTaskmedical.setWardName(serviceTask1.getLeavehospitaldistrictname()); serviceTaskmedical.setUpdateTime(new Date()); if (StringUtils.isNotEmpty(serviceTaskVO.getMedicalCode())) { String[] medicalCodes = serviceTaskVO.getMedicalCode().split(","); String[] medicalNames = serviceTaskVO.getMedicalName().split(","); String[] medicalCompanys = serviceTaskVO.getMedicalCompany().split(","); if (!active.equals("nhfy") && !active.equals("druid")) { if (medicalCodes.length != medicalNames.length && medicalNames.length != medicalCompanys.length) { throw new BaseException("药品编码和药品名称数量不一致或者药品名称和药品公司数量不一致"); } } for (int i = 0; i < medicalCodes.length; i++) { //先查询一下是否存在 ServiceTaskmedical serviceTaskmedical1 = new ServiceTaskmedical(); serviceTaskmedical1.setTaskId(serviceTaskVO.getTaskid()); serviceTaskmedical1.setMedicalCode(medicalCodes[i]); serviceTaskmedical1.setMedicalName(medicalNames[i]); serviceTaskmedical1.setMedicalCompany(medicalCompanys[i]); List serviceTaskmedicals = serviceTaskmedicalService.selectServiceTaskmedicalList(serviceTaskmedical1); serviceTaskmedical.setMedicalCode(medicalCodes[i]); serviceTaskmedical.setMedicalName(medicalNames[i]); serviceTaskmedical.setMedicalCompany(medicalCompanys[i]); log.info("----serviceTaskmedical更新的值为：{}", serviceTaskmedical); if (CollectionUtils.isNotEmpty(serviceTaskmedicals)) { serviceTaskmedical.setId(serviceTaskmedicals.get(0).getId()); serviceTaskmedicalService.updateServiceTaskmedical(serviceTaskmedical); } else { serviceTaskmedicalService.insertServiceTaskmedical(serviceTaskmedical); } } } } else if (serviceTaskVO.getAppltype().equals("4")) { ServiceTaskoper serviceTaskoper = new ServiceTaskoper(); // if (StringUtils.isEmpty(serviceTaskVO.getOpcode())) { // throw new BaseException("手术编码为空"); // } // serviceTaskoper.setOpcode(serviceTaskVO.getOpcode()); serviceTaskoper.setOpdesc(serviceTaskVO.getOpdesc()); // serviceTaskoper.setOplevelcode(serviceTaskVO.getOplevelcode()); serviceTaskoper.setTaskId(serviceTask.getTaskid()); serviceTaskoper.setTaskName(serviceTask.getTaskName()); serviceTaskoper.setLongtask(Long.valueOf(serviceTask.getLongTask())); serviceTaskoper.setGuid(serviceTask.getGuid()); serviceTaskoper.setOrgid(serviceTask.getOrgid()); serviceTaskoper.setDeptCode(serviceTask1.getDeptcode()); serviceTaskoper.setDeptName(serviceTask1.getDeptname()); serviceTaskoper.setWardCode(serviceTask1.getLeavehospitaldistrictcode()); serviceTaskoper.setWardName(serviceTask1.getLeavehospitaldistrictname()); serviceTaskoper.setCreateTime(new Date()); if (StringUtils.isNotEmpty(serviceTaskVO.getOplevelcode())) { String[] opLevelcodes = serviceTaskVO.getOplevelcode().split(","); for (String opLevelcode : opLevelcodes) { //先查询一下是否存在 log.info("----serviceTaskoper的值为：{}", serviceTaskoper); ServiceTaskoper serviceTaskoper2 = new ServiceTaskoper(); serviceTaskoper2.setTaskId(serviceTaskVO.getTaskid()); serviceTaskoper2.setOrgid(serviceTask.getOrgid()); serviceTaskoper2.setOplevelcode(opLevelcode); List serviceTaskopers = serviceTaskoperService.selectServiceTaskoperList(serviceTaskoper2); serviceTaskoper.setOplevelcode(opLevelcode); if (CollectionUtils.isNotEmpty(serviceTaskopers)) { serviceTaskoper.setId(serviceTaskopers.get(0).getId()); serviceTaskoperService.updateServiceTaskoper(serviceTaskoper); } else { serviceTaskoperService.insertServiceTaskoper(serviceTaskoper); } } } } else if (serviceTaskVO.getAppltype().equals("5")) { // 任务组修改：删旧 schedule + 明细，重建。subtask 上面已批量清理。 if (serviceTaskVO.getLongTask() == null || serviceTaskVO.getLongTask() != 1) { throw new BaseException("appltype=5 任务组必须为长期任务（longTask=1）"); } ServiceTaskScheduleVO scheduleVO = serviceTaskVO.getServiceTaskScheduleVO(); if (scheduleVO == null) { throw new BaseException("appltype=5 任务组：serviceTaskScheduleVO 不能为空"); } scheduleVO.setTaskid(serviceTask.getTaskid()); scheduleVO.setOrgid(serviceTask.getOrgid()); scheduleVO.setCampusid(serviceTask.getCampusid()); scheduleVO.setDeptCodes(serviceTaskVO.getDeptcode()); scheduleVO.setWardCodes(serviceTaskVO.getLeavehospitaldistrictcode()); scheduleVO.setIcd10Codes(serviceTaskVO.getIcd10code()); scheduleVO.setOplevelCodes(serviceTaskVO.getOplevelcode()); scheduleVO.setCreateBy(serviceTask.getUpdateBy()); serviceTaskScheduleService.saveScheduleWithDetail(scheduleVO); } } if (ObjectUtils.isNotEmpty(serviceTaskVO.getIvrTaskTemplateVO())) { IvrTaskTemplate ivrTaskTemplate = new IvrTaskTemplate(); ivrTaskTemplate.setTaskid(serviceTaskVO.getIvrTaskTemplateVO().getTaskid()); ivrTaskTemplate.setId(serviceTaskVO.getIvrTaskTemplateVO().getId()); ivrTaskTemplateService.updateIvrTaskTemplate(ivrTaskTemplate); } else if (ObjectUtils.isNotEmpty(serviceTaskVO.getSvyTaskTemplateVO())) { SvyTaskTemplate svyTaskTemplate = new SvyTaskTemplate(); svyTaskTemplate.setTaskid(serviceTaskVO.getSvyTaskTemplateVO().getTaskid()); svyTaskTemplate.setId(serviceTaskVO.getSvyTaskTemplateVO().getId()); svyTaskTemplateService.updateSvyTaskTemplate(svyTaskTemplate); } if (serviceTaskVO.getLongTask() != null && serviceTaskVO.getLongTask() == 1) { //这里需要将任务id与任务模板ID，在任务模板中绑定 Map map = new HashMap<>(); map.put("taskId", serviceTask.getTaskid().intValue()); return map; } if (CollectionUtils.isNotEmpty(serviceTaskVO.getPatTaskRelevances())) { for (PatTaskRelevance patTaskRelevance : serviceTaskVO.getPatTaskRelevances()) { ServiceSubtask serviceSubtask = DtoConversionUtils.sourceToTarget(serviceTaskVO, ServiceSubtask.class); serviceSubtask.setLibtemplateid(ObjectUtils.isEmpty(serviceTaskVO.getLibtemplateid()) ? null : Long.valueOf(serviceTaskVO.getLibtemplateid())); serviceSubtask.setLibtemplatename(serviceTaskVO.getLibtemplatename()); serviceSubtask.setTemplateid(serviceTask.getTemplateid()); serviceSubtask.setTemplatename(serviceTask.getTemplatename()); serviceSubtask.setSendname(patTaskRelevance.getName()); serviceSubtask.setAge(patTaskRelevance.getAge()); serviceSubtask.setSfzh(patTaskRelevance.getSfzh()); serviceSubtask.setPhone(patTaskRelevance.getTelcode()); serviceSubtask.setAddr(patTaskRelevance.getAddr()); serviceSubtask.setPatid(patTaskRelevance.getPatid()); serviceSubtask.setOpenid(patTaskRelevance.getOpenid()); serviceSubtask.setDeptcode(patTaskRelevance.getDeptcode()); serviceSubtask.setLeavehospitaldistrictname(patTaskRelevance.getLeavehospitaldistrictname()); serviceSubtask.setLeavehospitaldistrictcode(patTaskRelevance.getLeavehospitaldistrictcode()); serviceSubtask.setDeptname(patTaskRelevance.getDeptName()); serviceSubtask.setType(serviceTaskVO.getType()); serviceSubtask.setCreateTime(DateUtils.getNowDate()); serviceSubtask.setDrname(patTaskRelevance.getDrname()); serviceSubtask.setDrcode(patTaskRelevance.getDrcode()); serviceSubtask.setInhosptime(patTaskRelevance.getInhosptime()); serviceSubtask.setHospType(patTaskRelevance.getHospType()); serviceSubtask.setContinueContent(ObjectUtils.isNotEmpty(patTaskRelevance.getContinueContent()) ? patTaskRelevance.getContinueContent().toString() : null); serviceSubtask.setContinueCount(patTaskRelevance.getContinueCount()); serviceSubtask.setContinueFlag(patTaskRelevance.getContinueFlag()); serviceSubtask.setContinueTimeNext(patTaskRelevance.getContinueTimeNext()); serviceSubtask.setContinueTimeNow(patTaskRelevance.getContinueTimeNow()); serviceSubtask.setEndtime(patTaskRelevance.getEndtime()); serviceSubtask.setNurseId(patTaskRelevance.getNurseId()); serviceSubtask.setNurseName(patTaskRelevance.getNurseName()); serviceSubtask.setVisitTime(patTaskRelevance.getVisittime()); serviceSubtask.setTextParam(new Gson().toJson(serviceTaskVO.getTextParam())); if (patTaskRelevance.getIsoperation() != null) { // appltype=5 任务组：追加患者（isoperation=1）走计划派生；修改（2）/删除（3）仍走原逻辑 if ("5".equals(serviceTaskVO.getAppltype()) && patTaskRelevance.getIsoperation() == 1) { ServiceTaskSchedule schedule = serviceTaskScheduleService.selectByTaskid(serviceTask.getTaskid()); if (schedule == null) { throw new BaseException("appltype=5 任务组：未找到 taskid=" + serviceTask.getTaskid() + " 的计划"); } List detailList = serviceTaskScheduleService.selectDetailByScheduleid(schedule.getId()); serviceSubtask.setUpdateBy(serviceTask.getUpdateBy()); serviceSubtask.setCreateBy(serviceTask.getUpdateBy()); scheduleSubtaskBuilder.buildSubtasksForPatient(serviceTask, serviceTaskVO.getPreachformList(), schedule, detailList, patTaskRelevance, serviceSubtask); continue; } if (patTaskRelevance.getIsoperation() == 2) { serviceSubtask.setUpdateBy(serviceTask.getUpdateBy()); serviceSubtaskMapper.updateServiceSubtaskByCondition(serviceSubtask); } if (patTaskRelevance.getIsoperation() == 1) { serviceSubtask.setSendstate(1L); serviceSubtask.setUpdateBy(serviceTask.getUpdateBy()); serviceSubtask.setCreateBy(serviceTask.getUpdateBy()); serviceSubtaskMapper.insertServiceSubtask(serviceSubtask); } if (patTaskRelevance.getIsoperation() == 3) // 通过taskid和patid去删除该条数据 serviceSubtaskMapper.deleteServiceSubtaskByCondition(serviceTaskVO.getTaskid(), patTaskRelevance.getPatid()); } serviceSubtask.getTaskid().intValue(); } } // 有可能会把发送顺序也修改了（需要根据taskId将所有的sendstate！=4,5,6的subTask拉出来，进行修改一下） ServiceSubtaskEntity ssVo = new ServiceSubtaskEntity(); ssVo.setTaskid(serviceTaskVO.getTaskid()); ssVo.setDelFlag("0"); List ssList = new ArrayList<>(); ssList.add(1l); ssList.add(2L); ssList.add(3L); ssVo.setSendstates(ssList); List ssTaskList = serviceSubtaskMapper.selectServiceSubtaskBySendstate(ssVo); for (int i = 0; i < ssTaskList.size(); i++) { ServiceSubtask serviceSubtask = ssTaskList.get(i); serviceSubtaskPreachformMapper.deleteServiceSubtaskPreachformBySubid(serviceSubtask.getId()); if (StringUtils.isNotEmpty(serviceTaskVO.getPreachformList())) { List> pfList = serviceTaskVO.getPreachformList(); for (Map map : pfList) { ServiceSubtaskPreachform serviceSubtaskPreachform = new ServiceSubtaskPreachform(); serviceSubtaskPreachform.setSort(ObjectUtils.isEmpty(map.get("sort")) ? 0 : Long.valueOf(map.get("sort").toString())); serviceSubtaskPreachform.setPreachform(ObjectUtils.isEmpty(map.get("preachform")) ? "" : map.get("preachform").toString()); serviceSubtaskPreachform.setCompensateTime(ObjectUtils.isEmpty(map.get("compensateTime")) ? "" : map.get("compensateTime").toString()); serviceSubtaskPreachform.setTaskid(serviceTask.getTaskid()); serviceSubtaskPreachform.setSubid(serviceSubtask.getId()); //这个sendstate需要在数据库设置一个默认值为“1” serviceSubtaskPreachform.setSendstate("1"); serviceSubtaskPreachform.setOrgid(serviceTask.getOrgid()); // serviceSubtaskPreachform.setSort(Long.valueOf(i)); serviceSubtaskPreachformMapper.insertServiceSubtaskPreachform(serviceSubtaskPreachform); } } } } Map map = new HashMap<>(); map.put("taskId", serviceTask.getTaskid().intValue()); return map; } @Override public void phoneCallBack(PhoneCallBackVO phoneCallBackVO) { phoneCallBackVO.setTextResult(phoneCallBackVO.getTextResult().substring(0, phoneCallBackVO.getTextResult().length() - 1)); SimpleDateFormat simpleDateFormat1 = new SimpleDateFormat("YYYY-MM-dd HH:mm:ss"); //获取数据 Boolean aBoolean = redisCache.hasKey(phoneCallBackVO.getUuid()); if (!aBoolean) { throw new BaseException("该uuid不存在"); } Integer hangupValue = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "hangup"); PhoneUtils phoneUtils = new PhoneUtils(); if (hangupValue != null && hangupValue == 1) { String date = simpleDateFormat1.format(new Date()); log.info("电话要挂断了: {}", date); //hangupValue == 1 随访结束，直接可以挂电话 phoneUtils.hangup("", "", "", "", "", "", "", phoneCallBackVO.getUuid()); return; } Map map = redisCache.getCacheObject(phoneCallBackVO.getUuid()); ServiceSubtask serviceSubtask = (ServiceSubtask) map.get("ServiceSubtask"); List IvrTaskTemplateScriptVOs = (List) map.get("IvrTaskTemplateScriptVO"); //将uuid更新到数据库中 serviceSubtask.setSenduuid(phoneCallBackVO.getUuid()); serviceSubtaskMapper.updateServiceSubtask(serviceSubtask); //获取模板信息 IvrTaskTemplateVO ivrTaskTemplateVO = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "IvrTaskTemplateVO"); //语音识别结果上报接口: 3 Integer noVoice = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "noVoice"); QuestionMessage returnQues = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "returnQues"); //将传回的结果放到回复对象中 returnQues.setContent(phoneCallBackVO.getTextResult()); IvrTaskTemplateScriptVO nowQuestion = returnQues.getNowQuestion(); if (StringUtils.isEmpty(returnQues.getContent())) { //无回话 //判断noVoice是否已经到了最大值 if (noVoice == ivrTaskTemplateVO.getNoVoiceNum().intValue()) { //已经问了对应的遍数，就判断是否还有下一题 if (nowQuestion.getTargetid() == IvrTaskTemplateScriptVOs.size()) { ServiceSubtask ss = new ServiceSubtask(); ss.setId(serviceSubtask.getId()); ss.setSendstate(5L); ss.setRemark("电话无响应"); serviceSubtaskMapper.updateServiceSubtask(ss); //没有下一题了，就挂断电话，播放结束语 redisCache.setCacheObject(phoneCallBackVO.getUuid() + "hangup", 1, 120, TimeUnit.MINUTES); phoneUtils.ttsPlayback(ivrTaskTemplateVO.getRevisitAfter(), phoneCallBackVO.getUuid()); return; } else { //有下一题 redisCache.setCacheObject(phoneCallBackVO.getUuid() + "noVoice", 0, 120, TimeUnit.MINUTES); IvrTaskTemplateScriptVO nextQuestion = getNextQuestion(IvrTaskTemplateScriptVOs, nowQuestion); // 问题， 去调用"tts合成和播放"接口 String date = simpleDateFormat1.format(new Date()); log.info("去调用tts合成和播放接口: {},uuid为：{}", date, phoneCallBackVO.getUuid()); phoneUtils.ttsPlayback(nowQuestion.getIvrtext(), phoneCallBackVO.getUuid()); } } else { redisCache.setCacheObject(phoneCallBackVO.getUuid() + "noVoice", noVoice + 1, 120, TimeUnit.MINUTES); //调用ivrLibaTemplateScriptVO中的slienceText(静默话术) String slienceText = nowQuestion.getSlienceText(); //静默话术 + 问题， 去调用"tts合成和播放"接口 String date = simpleDateFormat1.format(new Date()); log.info("静默话术 + 问题,去调用tts合成和播放接口: {},uuid为：{}", date, phoneCallBackVO.getUuid()); phoneUtils.ttsPlayback(slienceText + nowQuestion.getIvrtext(), phoneCallBackVO.getUuid()); return; } } else { //isppd用来记录是否匹配到 Boolean isppd = false; //有回话，对回答的问题,进行正则匹配（这里只针对选择题，其它题型不行） for (int j = 0; j < nowQuestion.getIvrTaskScriptTargetoptionList().size(); j++) { //包含 Matcher matcher = null; if (StringUtils.isNotEmpty(nowQuestion.getIvrTaskScriptTargetoptionList().get(j).getTargetregex())) { Pattern pattern = Pattern.compile(nowQuestion.getIvrTaskScriptTargetoptionList().get(j).getTargetregex()); matcher = pattern.matcher(phoneCallBackVO.getTextResult()); } //不包含 Matcher matcher2 = null; if (StringUtils.isNotEmpty(nowQuestion.getIvrTaskScriptTargetoptionList().get(j).getTargetregex2())) { Pattern pattern2 = Pattern.compile(nowQuestion.getIvrTaskScriptTargetoptionList().get(j).getTargetregex2()); matcher2 = pattern2.matcher(phoneCallBackVO.getTextResult()); } log.error("PCB--getQuestionText问题为：{},UUID：{}", nowQuestion.getIvrtext(), phoneCallBackVO.getUuid()); if (StringUtils.isNotEmpty(nowQuestion.getIvrTaskScriptTargetoptionList().get(j).getTargetregex2()) && matcher2.matches() && StringUtils.isNotEmpty(nowQuestion.getIvrTaskScriptTargetoptionList().get(j).getTargetregex()) && matcher.matches() || StringUtils.isEmpty(nowQuestion.getIvrTaskScriptTargetoptionList().get(j).getTargetregex()) && StringUtils.isNotEmpty(nowQuestion.getIvrTaskScriptTargetoptionList().get(j).getTargetregex2()) && matcher2.matches() || StringUtils.isEmpty(nowQuestion.getIvrTaskScriptTargetoptionList().get(j).getTargetregex2()) && StringUtils.isNotEmpty(nowQuestion.getIvrTaskScriptTargetoptionList().get(j).getTargetregex()) && matcher.matches()) { //说明匹配正确了 //这里应该先判断类型，去再修改，设置IsUserOperation是单选题的改法 nowQuestion.getIvrTaskScriptTargetoptionList().get(j).setIsUserOperation(1); serviceTaskScriptTargetoptionMapper.updateIvrTaskTemplateTargetoption(nowQuestion.getIvrTaskScriptTargetoptionList().get(j)); //将静默置为0 redisCache.setCacheObject(phoneCallBackVO.getUuid() + "noVoice", 0, 120, TimeUnit.MINUTES); redisCache.setCacheObject(phoneCallBackVO.getUuid() + "mateNum", 0, 120, TimeUnit.MINUTES); //将患者的回签写进表里 IvrTaskVisitResult serviceTaskVisitResult = DtoConversionUtils.sourceToTarget(serviceSubtask, IvrTaskVisitResult.class); serviceTaskVisitResult.setId(null); serviceTaskVisitResult.setQuestion(nowQuestion.getIvrtext()); serviceTaskVisitResult.setPatientAnswer(phoneCallBackVO.getTextResult()); serviceTaskVisitResult.setCreateTime(new Date()); serviceTaskVisitResult.setOptionResult(nowQuestion.getIvrTaskScriptTargetoptionList().get(j).getTargetvalue()); serviceTaskVisitResultMapper.insertIvrTaskVisitResult(serviceTaskVisitResult); //将匹配到的标识改成true isppd = true; //获取下一题 Long nextQuestion = nowQuestion.getIvrTaskScriptTargetoptionList().get(j).getNextQuestion(); for (IvrTaskTemplateScriptVO script : IvrTaskTemplateScriptVOs) { if (script.getTargetid() == nextQuestion) { QuestionMessage questionMessage = new QuestionMessage(); questionMessage.setNowQuestion(script); questionMessage.setQuestionList(IvrTaskTemplateScriptVOs); redisCache.setCacheObject(phoneCallBackVO.getUuid() + "returnQues", questionMessage, 120, TimeUnit.MINUTES); phoneUtils.ttsPlayback(script.getIvrtext(), phoneCallBackVO.getUuid()); return; } else if (nextQuestion > IvrTaskTemplateScriptVOs.size()) { //没有下一题了，就结束了 ServiceSubtask ss = new ServiceSubtask(); ss.setId(serviceSubtask.getId()); ss.setSendstate(6L); serviceSubtaskMapper.updateServiceSubtask(ss); String date = simpleDateFormat1.format(new Date()); log.error("没有下一题了，就结束了: {},uuid为：{}", date, phoneCallBackVO.getUuid()); redisCache.setCacheObject(phoneCallBackVO.getUuid() + "hangup", 1, 120, TimeUnit.MINUTES); phoneUtils.ttsPlayback(ivrTaskTemplateVO.getRevisitAfter(), phoneCallBackVO.getUuid()); try { Thread.sleep(3000); } catch (InterruptedException e) { e.printStackTrace(); } phoneUtils.hangup("", "", ivrTaskTemplateVO.getRevisitAfter(), "", "", "", "", phoneCallBackVO.getUuid()); return; } } return; } else { //没有匹配上当前option //Targetregex2 为false，表示在Targetregex2中存在 语句中的关键字，这个option就不用再继续匹配了，直接匹配下一个option continue; } } if (isppd != true) { //没有匹配到 Integer mateNum = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "mateNum"); if (mateNum == null) mateNum = 0; //无匹配次数去判断是否到最大询问次数，并且所有的选项都匹配完了 if (mateNum == ivrTaskTemplateVO.getMateNum().intValue()) { //如果下一题为空.则新的数据返回,并加上感谢语 if (nowQuestion.getTargetid() < IvrTaskTemplateScriptVOs.size()) { QuestionMessage questionMessage = new QuestionMessage(); IvrTaskTemplateScriptVO nextQuestion = getNextQuestion(IvrTaskTemplateScriptVOs, nowQuestion); questionMessage.setQuestionList(IvrTaskTemplateScriptVOs); questionMessage.setNowQuestion(nextQuestion); redisCache.setCacheObject(phoneCallBackVO.getUuid() + "returnQues", questionMessage, 120, TimeUnit.MINUTES); redisCache.setCacheObject(phoneCallBackVO.getUuid() + "mateNum", 0, 120, TimeUnit.MINUTES); String date = simpleDateFormat1.format(new Date()); log.info("如果下一题为空.则新的数据返回,并加上感谢语: {},uuid为：{}", date, phoneCallBackVO.getUuid()); phoneUtils.ttsPlayback(nextQuestion.getIvrtext(), phoneCallBackVO.getUuid()); return; } else { //就可以挂断电话了 ServiceSubtask ss = new ServiceSubtask(); ss.setId(serviceSubtask.getId()); ss.setSendstate(6L); serviceSubtaskMapper.updateServiceSubtask(ss); String date = simpleDateFormat1.format(new Date()); log.info("就可以挂断电话了------: {},uuid为：{}", date, phoneCallBackVO.getUuid()); redisCache.setCacheObject(phoneCallBackVO.getUuid() + "hangup", 1, 120, TimeUnit.MINUTES); phoneUtils.ttsPlayback(ivrTaskTemplateVO.getRevisitAfter(), phoneCallBackVO.getUuid()); try { Thread.sleep(3000); } catch (InterruptedException e) { e.printStackTrace(); } phoneUtils.hangup("", "", ivrTaskTemplateVO.getRevisitAfter(), "", "", "", "", phoneCallBackVO.getUuid()); return; } } else if (mateNum < ivrTaskTemplateVO.getMateNum().intValue()) { //没有问到规定次数 mateNum = mateNum + 1; redisCache.setCacheObject(phoneCallBackVO.getUuid() + "mateNum", mateNum, 120, TimeUnit.MINUTES); } } //选项匹配完成后，需要再去通过库再进行匹配一次 String extemplateID = ivrTaskTemplateVO.getSubmoduleID(); String[] split = extemplateID.split(","); List list = Arrays.asList(split); List list1 = new ArrayList<>(); if (StringUtils.isNotEmpty(extemplateID)) { for (String str : list) { list1.add(Long.valueOf(str)); } List ivrLibaExtemplatescripts = ivrLibaExtemplatescriptMapper.queryIvrLibaExtemplatescriptList(list1); for (IvrLibaExtemplatescript ivrLibaExtemplatescript : ivrLibaExtemplatescripts) { Matcher matcher = null; if (StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex())) { Pattern pattern = Pattern.compile(ivrLibaExtemplatescript.getSelfRegex()); matcher = pattern.matcher(returnQues.getContent()); } Matcher matcher2 = null; if (StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex2())) { Pattern pattern2 = Pattern.compile(ivrLibaExtemplatescript.getSelfRegex2()); matcher2 = pattern2.matcher(returnQues.getContent()); } log.error("++++++++++++++++++++++++++通用库是否为空：selfRegex : {} , selfRegex2 : {}", ivrLibaExtemplatescript.getSelfRegex(), ivrLibaExtemplatescript.getSelfRegex2()); if (StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex()) && matcher.matches() && StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex2()) && matcher2.matches() || StringUtils.isEmpty(ivrLibaExtemplatescript.getSelfRegex()) && StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex2()) && matcher2.matches() || StringUtils.isEmpty(ivrLibaExtemplatescript.getSelfRegex2()) && StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex()) && matcher.matches()) { QuestionMessage questionMessage = redisCache.getCacheObject(phoneCallBackVO.getUuid() + "returnQues"); IvrTaskTemplateScriptVO ivrTaskTemplateScriptVO = returnQues.getNowQuestion(); ivrTaskTemplateScriptVO.setSubmoduleText(ivrLibaExtemplatescript.getSwitchText()); ivrTaskTemplateScriptVO.setSubmoduleVoice(ivrLibaExtemplatescript.getSwitchWav()); redisCache.setCacheObject(phoneCallBackVO.getUuid() + "returnQues", questionMessage, 120, TimeUnit.MINUTES); if (ivrLibaExtemplatescript.getIsEnd() == 1) { //将问题置空 IvrTaskTemplateScriptVO nowQuestion1 = questionMessage.getNowQuestion(); nowQuestion1.setScriptContent(null); nowQuestion1.setScriptVoice(null); questionMessage.setNowQuestion(nowQuestion1); redisCache.setCacheObject(phoneCallBackVO.getUuid() + "returnQues", questionMessage, 120, TimeUnit.MINUTES); redisCache.setCacheObject(phoneCallBackVO.getUuid() + "isOver", 1, 120, TimeUnit.MINUTES); } //调用"15、tts合成和播放， tts_playback"将结果传回 String date = simpleDateFormat1.format(new Date()); log.info("调用tts合成和播放------: {},uuid为：{}", date, phoneCallBackVO.getUuid()); phoneUtils.ttsPlayback(nowQuestion.getIvrtext() + ivrTaskTemplateScriptVO.getSubmoduleText(), phoneCallBackVO.getUuid()); } break; } String date = simpleDateFormat1.format(new Date()); log.info("最后的信息回复-: {},uuid为：{}", date, phoneCallBackVO.getUuid()); phoneUtils.ttsPlayback(nowQuestion.getIvrtext(), phoneCallBackVO.getUuid()); } } } /** * 电话ASR通话回调(雨绮) * * @param phoneCallReqYQVO */ @Override public PhoneCallBackYQVO phoneCallBackYQ(PhoneCallReqYQVO phoneCallReqYQVO) { //先把该subId从cache_exist中剔除，只要有回调就剔除（目的是，尽快让cache-exist为空，去缓存下一批要打的电话;这里剔除不影响电话的正常业务） // redisCache.removeElementFromList("cache-exist", phoneCallReqYQVO.getTaskid()); //判断是否挂机 String hangupState = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "- hangup"); Object cacheObject1 = redisCache.getCacheObject(phoneCallReqYQVO.getTaskid() + "recordAccept-hungup"); if (StringUtils.isNotEmpty(hangupState) && hangupState.equals("1") || ObjectUtils.isNotEmpty(cacheObject1) && String.valueOf(cacheObject1).equals("1")) { return new PhoneCallBackYQVO(); } if ("AsrCallback".equals(phoneCallReqYQVO.getOperate()) && phoneCallReqYQVO.getEnd_time() != null && phoneCallReqYQVO.getEnd_time() != -1) { //处理挂断 if (phoneCallReqYQVO.getAsrtext().contains("拨叫的用户正忙")) { //判断 recordAccept-hungup 是否有值，如果有，则说明不用处理了，之前已经处理过了（recordAccept-hungup这个主要是给"通话记录用的，"） Object cacheObject = redisCache.getCacheObject(phoneCallReqYQVO.getTaskid() + "recordAccept-hungup"); if (ObjectUtils.isNotEmpty(cacheObject) && String.valueOf(cacheObject).equals("1")) { ServiceSubtask serviceSubtask = serviceSubtaskMapper.selectServiceSubtaskById(Long.valueOf(phoneCallReqYQVO.getTaskid())); setFailPreachForm(serviceSubtask, "3", "拨叫的用户正忙", "4"); return new PhoneCallBackYQVO(); } //如果发送状态为6，就说明已经打完了，也没有必要继续往下走了 if (StringUtils.isNotEmpty(phoneCallReqYQVO.getTaskid())) { ServiceSubtask serviceSubtask = serviceSubtaskMapper.selectServiceSubtaskById(Long.valueOf(phoneCallReqYQVO.getTaskid())); if (serviceSubtask.getSendstate() == 6L) return new PhoneCallBackYQVO(); } ServiceSubtask serviceSubtask2 = new ServiceSubtask(); serviceSubtask2.setRemark("电话发送成功（患者挂断）"); serviceSubtask2.setSenduuid(phoneCallReqYQVO.getUuid()); serviceSubtask2.setId(Long.valueOf(phoneCallReqYQVO.getTaskid())); serviceSubtaskMapper.updateServiceSubtask(serviceSubtask2); Map req = new HashMap<>(); req.put("uuid", phoneCallReqYQVO.getUuid()); req.put("caller", phoneCallReqYQVO.getPhone()); HttpUtil.postJsonRequest(hangup, new Gson().toJson(req)); redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "- hangup", "1", 2, TimeUnit.MINUTES); //先把默认的recordAccept-hungup删除，再更新 redisCache.deleteObject(phoneCallReqYQVO.getTaskid() + "recordAccept-hungup"); redisCache.setCacheObject(phoneCallReqYQVO.getTaskid() + "recordAccept-hungup", "1", 10, TimeUnit.MINUTES); //记录电话发送状态 setFailPreachForm(serviceSubtask2, "3", "电话发送成功（患者挂断）", "4"); //这个时候就需要走补偿机制了，先暂定走短信 // getSmsCompensate(Long.valueOf(phoneCallReqYQVO.getTaskid())); return new PhoneCallBackYQVO(); } } //定义一个分数的变量 Boolean aBoolean1 = redisCache.hasKey(phoneCallReqYQVO.getUuid() + "SCORE"); if (!aBoolean1) redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "SCORE", 0.0, 120, TimeUnit.MINUTES); PhoneCallBackYQVO phoneCallBackYQVO = new PhoneCallBackYQVO(); //channel_create 通道创建的时候，可以执行一些其它操作，譬如发个短信之类的; 我们的业务可以不用管 PlayEventCallback 这个是播放语音的,暂时用不到 End_time()= -1或null表示当前的asrtext不是一句完整的话 if (phoneCallReqYQVO.getOperate().equals("channel_create")) { return phoneCallBackYQVO; } //PlayEventCallback 这个是播放语音的 playstart：放音开始（问题播报开始） playstop： 放音结束（问题播报结束） if (phoneCallReqYQVO.getOperate().equals("PlayEventCallback")) { String cacheJSY = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "- jsy"); if (phoneCallReqYQVO.getOperate().equals("PlayEventCallback") && phoneCallReqYQVO.getPlaystop() == false) { //判断redis中是否有结束语 if (StringUtils.isEmpty(cacheJSY)) { redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "PlayEventCallbackPlaystop", false, 120, TimeUnit.MINUTES); log.error("PlayEventCallbackPlaystop的值为-------：{}", false); } } else { //如果结束语不为空，则要挂电话了 if (StringUtils.isNotEmpty(cacheJSY)) { Map req = new HashMap<>(); req.put("uuid", phoneCallReqYQVO.getUuid()); req.put("caller", phoneCallReqYQVO.getPhone()); // HttpUtils.sendPost(hangup, new Gson().toJson(req)); HttpUtil.postJsonRequest(hangup, new Gson().toJson(req)); ServiceSubtask serviceSubtask = serviceSubtaskMapper.selectServiceSubtaskById(Long.valueOf(phoneCallReqYQVO.getTaskid())); //记录电话发送状态 setFailPreachForm(serviceSubtask, "3", "通话正常结束", "9"); //删除结束语的缓存 redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "- jsy"); } else { redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "PlayEventCallbackPlaystop", true, 120, TimeUnit.MINUTES); log.error("-------PlayEventCallbackPlaystop的值为：{}", true); } } return phoneCallBackYQVO; } //获取放音是否结束 Object isPlayEventOverObj = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "PlayEventCallbackPlaystop"); if (ObjectUtils.isNotEmpty(isPlayEventOverObj)) { Boolean isPlayEventOver = (Boolean) isPlayEventOverObj; if (!isPlayEventOver) { return phoneCallBackYQVO; } } //通过子任务ID获取到模板信息 ServiceSubtask serviceSubtask = serviceSubtaskMapper.selectServiceSubtaskById(Long.valueOf(phoneCallReqYQVO.getTaskid())); IvrTaskTemplate ivrTaskTemplate = ivrTaskTemplateService.selectIvrTaskTemplateByID(serviceSubtask.getTemplateid()); //获取模板问题 IvrTaskTemplateScript ivrTaskTemplateScript = new IvrTaskTemplateScript(); ivrTaskTemplateScript.setTemplateID(serviceSubtask.getTemplateid()); List ivrTaskTemplateScripts = iIvrTaskTemplateScriptService.selectIvrTaskTemplateScriptList(ivrTaskTemplateScript); //获取问题ID 和 序号 String scriptId = redisCache.getCacheObject(phoneCallReqYQVO.getTaskid().trim() + "-" + phoneCallReqYQVO.getPhone().trim()); log.error("scriptId是多少：{}", scriptId); //当前题的信息 IvrTaskTemplateScriptVO ivrTaskTemplateScriptVO = iIvrTaskTemplateScriptService.getTaskTempScriptInfoByid(Long.valueOf(scriptId)); //判断UUID是否存在 Boolean aBoolean = redisCache.hasKey(phoneCallReqYQVO.getUuid()); if (!aBoolean) { //给静默设置一个默认次数在redis中 redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "noVoice", 0, 120, TimeUnit.MINUTES); //如果不存在，就把当前的UUID做为key，放到对象中去 redisCache.setCacheObject(phoneCallReqYQVO.getUuid(), phoneCallReqYQVO, 120, TimeUnit.MINUTES); } if ("SilentCallback".equals(phoneCallReqYQVO.getOperate())) { //如果是静默回调 Integer num = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "noVoice"); //判断静默回调次数是否小与模板规定的次数 if (num < ivrTaskTemplate.getNoVoiceNum()) { //小与的话,就继续问患者 phoneCallBackYQVO.setType("text"); phoneCallBackYQVO.setSilent_interval(ivrTaskTemplate.getSilencetime().intValue()); String scriptContent = ivrTaskTemplateScriptVO.getIvrtext(); log.error("SilentCallback的问题内容scriptContent：{}", scriptContent); phoneCallBackYQVO.setValue(getObject(serviceSubtask, scriptContent)); //将静默次数加1 Integer noVoiceNum = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "noVoice"); redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "noVoice", noVoiceNum + 1, 120, TimeUnit.MINUTES); return phoneCallBackYQVO; } else { log.error("静默次数达到,挂掉电话：{}", num); ServiceTask serviceTask1 = serviceTaskService.selectServiceTaskByTaskid(serviceSubtask.getTaskid()); ServiceSubtask ss = new ServiceSubtask(); ss.setId(serviceSubtask.getId()); ss.setSendstate(5L); ss.setRemark("电话静默"); serviceSubtaskMapper.updateServiceSubtask(ss); //大与等于的话,直接挂断 phoneCallBackYQVO.setType("text"); phoneCallBackYQVO.setSilent_interval(ivrTaskTemplate.getSilencetime().intValue()); phoneCallBackYQVO.setValue(serviceTask1.getJsy()); //将结果写到detail中 ServiceSubTaskDetailReq serviceSubTaskDetailReq = new ServiceSubTaskDetailReq(); List serviceSubtaskDetailList = new ArrayList<>(); serviceSubtaskDetailList.add(getServiceSubtaskDetail(phoneCallReqYQVO, ivrTaskTemplateScriptVO, serviceSubtask, ivrTaskTemplate)); serviceSubTaskDetailReq.setServiceSubtaskDetailList(serviceSubtaskDetailList); serviceSubTaskDetailReq.setGuid(phoneCallReqYQVO.getGuid()); serviceSubTaskDetailReq.setOrgid(phoneCallReqYQVO.getOrgid()); saveQuestionAnswerPhone(serviceSubTaskDetailReq); //去redis中，把该子任务ID删除 Long id = serviceSubtask.getId(); //先更新一下分数 double score = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "SCORE"); serviceSubtask.setScore(String.valueOf(score)); serviceSubtask.setFinishtime(new Date()); serviceSubtask.setUpdateTime(new Date()); log.error("先更新一下分数,电话的serviceSubtask的值为：{}", serviceSubtask); serviceSubtaskMapper.updateServiceSubtask(serviceSubtask); //记录状态 setFailPreachForm(serviceSubtask, "3", "静默次数达到" + num + "次", "4"); Map map = delRedisValue(null, id.toString()); if (ObjectUtils.isNotEmpty(map)) redisCache.setCacheObject(map.get("cacheName"), map.get("val")); redisCache.deleteObject(serviceSubtask.getId() + "-" + serviceSubtask.getPhone()); redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "SCORE"); redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "PlayEventCallbackPlaystop"); //在redis中保存一下结束语，在调用挂电话的方法时删除 ServiceTask serviceTask = serviceTaskService.selectServiceTaskByTaskid(serviceSubtask.getTaskid()); redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "- jsy", serviceTask.getJsy(), 120, TimeUnit.MINUTES); } return phoneCallBackYQVO; } else if ("AsrCallback".equals(phoneCallReqYQVO.getOperate()) && phoneCallReqYQVO.getEnd_time() != null && phoneCallReqYQVO.getEnd_time() != -1) { //做一个标识，用来在通话详情接口里，判断是否有人接电话（value=2,表示有人接） redisCache.deleteObject(phoneCallReqYQVO.getTaskid() + "recordAccept-hungup"); redisCache.setCacheObject(phoneCallReqYQVO.getTaskid() + "recordAccept-hungup", "2", 10, TimeUnit.MINUTES); // 先对通话进行通用库匹配一次 String extemplateID = ivrTaskTemplate.getSubmoduleID(); if (StringUtils.isNotEmpty(extemplateID)) { String[] split = extemplateID.split(","); List list = Arrays.asList(split); List list1 = new ArrayList<>(); for (String str : list) { list1.add(Long.valueOf(str)); } List ivrLibaExtemplatescripts = ivrLibaExtemplatescriptMapper.queryIvrLibaExtemplatescriptList(list1); IvrLibaExtemplatescript les = null; for (IvrLibaExtemplatescript ivrLibaExtemplatescript : ivrLibaExtemplatescripts) { Matcher matcher = null; if (StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex())) { Pattern pattern = Pattern.compile(ivrLibaExtemplatescript.getSelfRegex()); matcher = pattern.matcher(phoneCallReqYQVO.getAsrtext()); } Matcher matcher2 = null; if (StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex2())) { Pattern pattern2 = Pattern.compile(ivrLibaExtemplatescript.getSelfRegex2()); matcher2 = pattern2.matcher(phoneCallReqYQVO.getAsrtext()); } if (StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex()) && matcher.matches() && StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex2()) && matcher2.matches() || StringUtils.isEmpty(ivrLibaExtemplatescript.getSelfRegex()) && StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex2()) && matcher2.matches() || StringUtils.isEmpty(ivrLibaExtemplatescript.getSelfRegex2()) && StringUtils.isNotEmpty(ivrLibaExtemplatescript.getSelfRegex()) && matcher.matches()) { //将通用库匹配的，放到返回值中 // phoneCallBackYQVO.setValue(phoneCallBackYQVO.getValue() + ivrLibaExtemplatescript.getSwitchText()); phoneCallBackYQVO.setCommonValue(ivrLibaExtemplatescript.getSwitchText()); les = ivrLibaExtemplatescript; } break; } log.info("是否需要挂机：{}", les); if (ObjectUtils.isNotEmpty(les)) { //对匹配的结果处理一下(看看是不是需要挂机) if (les.getIsEnd() != null && les.getIsEnd() == 1) { ServiceSubtask ss = new ServiceSubtask(); ss.setId(serviceSubtask.getId()); ss.setSendstate(6L); ss.setRemark("电话拨打已完成"); serviceSubtaskMapper.updateServiceSubtask(ss); //记录状态 setFailPreachForm(serviceSubtask, "3", "电话拨打已完成", "9"); //可以挂机了 redisCache.deleteObject(serviceSubtask.getId() + "-" + serviceSubtask.getPhone()); redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "SCORE"); redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "PlayEventCallbackPlaystop"); redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "noVoice"); //在redis中保存一下结束语，在调用挂电话的方法时删除 ServiceTask serviceTask = serviceTaskService.selectServiceTaskByTaskid(serviceSubtask.getTaskid()); redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "- jsy", serviceTask.getJsy(), 120, TimeUnit.MINUTES); phoneCallBackYQVO.setType("text"); phoneCallBackYQVO.setValue(phoneCallBackYQVO.getCommonValue() + les.getSwitchText()); //将结果写进detail表 ServiceSubTaskDetailReq serviceSubTaskDetailReq = new ServiceSubTaskDetailReq(); List serviceSubtaskDetailList = new ArrayList<>(); ivrTaskTemplateScriptVO.setExtemplateText(les.getSwitchText()); serviceSubtaskDetailList.add(getServiceSubtaskDetail(phoneCallReqYQVO, ivrTaskTemplateScriptVO, serviceSubtask, ivrTaskTemplate)); serviceSubTaskDetailReq.setServiceSubtaskDetailList(serviceSubtaskDetailList); serviceSubTaskDetailReq.setGuid(phoneCallReqYQVO.getGuid()); serviceSubTaskDetailReq.setOrgid(phoneCallReqYQVO.getOrgid()); saveQuestionAnswerPhone(serviceSubTaskDetailReq); return phoneCallBackYQVO; } } } //如果是文本回调 //根据问题ID获取该问题的类型 if (ivrTaskTemplateScriptVO.getScriptType().equals("1")) { //用来标记，是否有匹配上的 Integer flag = 0; //1-AI识别 String url = configService.selectConfigByKey("sys.voice.match.ai.url", phoneCallReqYQVO.getOrgid()); if (ObjectUtils.isNotEmpty(url)) { PhoneCallBackYQVO aiMatchResult = AiMatch(url, phoneCallReqYQVO, phoneCallBackYQVO, ivrTaskTemplateScriptVO, serviceSubtask, ivrTaskTemplate, ivrTaskTemplateScripts, scriptId, flag, phoneCallReqYQVO.getUuid()); if (aiMatchResult != null) { return aiMatchResult; } } else { //是选择题 for (int j = 0; j < ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().size(); j++) { log.error("phoneCallReqYQVO.getAsrtext()的值为：{}", phoneCallReqYQVO.getAsrtext()); if (StringUtils.isEmpty(phoneCallReqYQVO.getAsrtext())) { continue; } boolean matchedFlag = false; //包含 Matcher matcher = null; if (StringUtils.isNotEmpty(ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(j).getTargetregex())) { Pattern pattern = Pattern.compile(ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(j).getTargetregex()); matcher = pattern.matcher(phoneCallReqYQVO.getAsrtext()); } //不包含 Matcher matcher2 = null; if (StringUtils.isNotEmpty(ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(j).getTargetregex2())) { Pattern pattern2 = Pattern.compile(ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(j).getTargetregex2()); matcher2 = pattern2.matcher(phoneCallReqYQVO.getAsrtext()); } if (StringUtils.isNotEmpty(ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(j).getTargetregex2()) && matcher2.matches() && StringUtils.isNotEmpty(ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(j).getTargetregex()) && matcher.matches() || StringUtils.isEmpty(ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(j).getTargetregex()) && StringUtils.isNotEmpty(ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(j).getTargetregex2()) && matcher2.matches() || StringUtils.isEmpty(ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(j).getTargetregex2()) && StringUtils.isNotEmpty(ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(j).getTargetregex()) && matcher.matches()) { matchedFlag = true; } //说明匹配正确了 if (matchedFlag) { //这里应该先判断类型，去再修改，设置IsUserOperation是单选题的改法 log.info("匹配正确了吗--------------"); ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(j).setIsUserOperation(1); serviceTaskScriptTargetoptionMapper.updateIvrTaskTemplateTargetoption(ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(j)); //将患者的回签写进service_subtask_detail中 ServiceSubTaskDetailReq serviceSubTaskDetailReq = new ServiceSubTaskDetailReq(); List serviceSubtaskDetailList = new ArrayList<>(); ivrTaskTemplateScriptVO.setQuestionResult(ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(j).getOptiondesc()); ServiceSubtaskDetail serviceSubtaskDetail = getServiceSubtaskDetail(phoneCallReqYQVO, ivrTaskTemplateScriptVO, serviceSubtask, ivrTaskTemplate); //修改一下语音路径（改成前端可以访问的，存到数据库中） if (StringUtils.isNotEmpty(serviceSubtaskDetail.getQuestionvoice())) { String questionvoice = serviceSubtaskDetail.getQuestionvoice(); String[] split = questionvoice.split("\\\\"); if (split.length > 0) { String lastPart = split[split.length - 1]; serviceSubtaskDetail.setQuestionvoice(voicePathPrefix + lastPart); } } serviceSubtaskDetailList.add(serviceSubtaskDetail); serviceSubTaskDetailReq.setServiceSubtaskDetailList(serviceSubtaskDetailList); serviceSubTaskDetailReq.setGuid(phoneCallReqYQVO.getGuid()); serviceSubTaskDetailReq.setOrgid(phoneCallReqYQVO.getOrgid()); saveQuestionAnswerPhone(serviceSubTaskDetailReq); //判断一下当前的问题是不是满意度问题，并且dutyDeptCode是否有值，并且选项是不是异常选项，如果全符合，则往满意度问题异常表新增 if (StringUtils.isNotEmpty(ivrTaskTemplateScriptVO.getDutyDeptCode()) && 1 == ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(j).getIsabnormal()) { ServiceSubtaskDetailTrace subtaskDetailTrace = new ServiceSubtaskDetailTrace(); //用taskid、subid和scriptid去获取detailid ServiceSubtaskDetail ssd = new ServiceSubtaskDetail(); ssd.setSubId(serviceSubtask.getId()); ssd.setTaskid(serviceSubtask.getTaskid()); ssd.setScriptid(StringUtils.isNotEmpty(scriptId) ? Long.valueOf(scriptId) : null); List serviceSubtaskDetails = serviceSubtaskDetailMapper.selectServiceSubtaskDetailList(ssd); subtaskDetailTrace.setDetailId(CollectionUtils.isNotEmpty(serviceSubtaskDetails) ? serviceSubtaskDetails.get(0).getId() : null); subtaskDetailTrace.setSubId(serviceSubtask.getId()); subtaskDetailTrace.setTaskid(serviceSubtask.getTaskid()); subtaskDetailTrace.setTemplateid(ivrTaskTemplateScriptVO.getId()); subtaskDetailTrace.setTemplatequestionnum(ivrTaskTemplateScriptVO.getScriptno()); subtaskDetailTrace.setSwitchid(ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(j).getId()); subtaskDetailTrace.setQuestiontext(ivrTaskTemplateScriptVO.getScriptContent()); subtaskDetailTrace.setQuestionvoice(null); subtaskDetailTrace.setCategoryname(ivrTaskTemplateScriptVO.getScriptAssortname()); subtaskDetailTrace.setCategoryid(ivrTaskTemplateScriptVO.getScriptAssortid()); //获取所有选项 String optionDescStr = Optional.ofNullable(ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList()).filter(list -> !list.isEmpty()).map(list -> list.stream().map(IvrTaskTemplateTargetoption::getOptiondesc).filter(Objects::nonNull).collect(Collectors.joining("&"))).orElse(""); subtaskDetailTrace.setTargetid(ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(j).getId()); subtaskDetailTrace.setTargetvalue(optionDescStr); subtaskDetailTrace.setMatchedtext(ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(j).getOptiondesc()); subtaskDetailTrace.setValueType(serviceSubtaskDetails.get(0).getValueType()); subtaskDetailTrace.setTemplateType(1); SvyLibScriptCategory svyLibScriptCategory = svyLibScriptCategoryMapper.selectSvyLibScriptCategoryById(ivrTaskTemplateScriptVO.getScriptAssortid()); subtaskDetailTrace.setType(svyLibScriptCategory.getType()); subtaskDetailTrace.setScriptid(ivrTaskTemplateScriptVO.getId()); subtaskDetailTrace.setAsrtext(phoneCallReqYQVO.getAsrtext()); subtaskDetailTrace.setRecordpath(phoneCallReqYQVO.getRecordpath()); subtaskDetailTrace.setPatid(serviceSubtask.getPatid()); JSONObject patdescJson = new JSONObject(); patdescJson.put("sendname", serviceSubtask.getSendname()); patdescJson.put("phone", serviceSubtask.getPhone()); patdescJson.put("age", serviceSubtask.getAge()); patdescJson.put("sex", serviceSubtask.getSex() != null ? serviceSubtask.getSex() == 1 ? "男" : "女" : null); subtaskDetailTrace.setPatdesc(patdescJson.toJSONString()); subtaskDetailTrace.setTodeptcode(ivrTaskTemplateScriptVO.getDutyDeptCode()); subtaskDetailTrace.setTodeptname(ivrTaskTemplateScriptVO.getDutyDeptName()); subtaskDetailTrace.setOrgid(serviceSubtask.getOrgid()); subtaskDetailTrace.setHandleFlag("0"); subtaskDetailTrace.setGuid(phoneCallReqYQVO.getGuid()); subtaskDetailTrace.setCreateTime(new Date()); subtaskDetailTrace.setUpdateTime(new Date()); subtaskDetailTrace.setOrgid(phoneCallReqYQVO.getOrgid()); traceService.insertServiceSubtaskDetailTtrace(subtaskDetailTrace); } //判断一下，这个选项结果是不是还有继续问下去的必要，例如选项结果是别人不想继续回答问题，就要结束掉 if (ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(j).getIsEnd() == 1) { redisCache.deleteObject(serviceSubtask.getId() + "-" + serviceSubtask.getPhone()); redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "SCORE"); redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "PlayEventCallbackPlaystop"); redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "noVoice"); //在redis中保存一下结束语，在调用挂电话的方法时删除 ServiceTask serviceTask = serviceTaskService.selectServiceTaskByTaskid(serviceSubtask.getTaskid()); redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "- jsy", serviceTask.getJsy(), 120, TimeUnit.MINUTES); phoneCallBackYQVO.setType("text"); phoneCallBackYQVO.setValue(phoneCallBackYQVO.getCommonValue() + serviceTask.getJsy()); //记录状态 setFailPreachForm(serviceSubtask, "3", "电话拨打已完成", "9"); return phoneCallBackYQVO; } flag = 1; //将当前前的播报状态删除，给下一题让位 redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "PlayEventCallbackPlaystop"); // //获取下一题 log.error("获取下一题的信息：{}", ivrTaskTemplateScriptVO); if (ivrTaskTemplateScriptVO.getBranchFlag().equals("1") || ivrTaskTemplateScriptVO.getBranchFlag().equals("0") && ivrTaskTemplateScriptVO.getNextScriptno() != null && ivrTaskTemplateScriptVO.getNextScriptno() != 0) { Long nextQuestion = null; if (ivrTaskTemplateScriptVO.getBranchFlag().equals("1")) { nextQuestion = ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(j).getNextQuestion(); //更新分数 double score = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "SCORE"); score = BigDecimal.valueOf(score).add(new BigDecimal(ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(j).getScore())).doubleValue(); redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "SCORE", score); } else { nextQuestion = ivrTaskTemplateScriptVO.getNextScriptno(); //更新分数 Object obj = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "SCORE"); Double score = (obj == null ? new Double(0.00) : new Double(((Double) obj).doubleValue())); score = BigDecimal.valueOf(score).add(new BigDecimal(ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(j).getScore())).doubleValue(); redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "SCORE", score, 120, TimeUnit.MINUTES); } if (nextQuestion == null || nextQuestion == 0L) { //如果下一题为空，或者为0，则挂机 ServiceSubtask ss = new ServiceSubtask(); ss.setId(serviceSubtask.getId()); ss.setSendstate(6L); ss.setRemark("电话拨打已完成"); serviceSubtaskMapper.updateServiceSubtask(ss); //记录状态 setFailPreachForm(serviceSubtask, "3", "电话拨打已完成", "9"); redisCache.deleteObject(serviceSubtask.getId() + "-" + serviceSubtask.getPhone()); redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "SCORE"); redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "PlayEventCallbackPlaystop"); redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "noVoice"); //在redis中保存一下结束语，在调用挂电话的方法时删除 ServiceTask serviceTask = serviceTaskService.selectServiceTaskByTaskid(serviceSubtask.getTaskid()); redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "- jsy", serviceTask.getJsy(), 120, TimeUnit.MINUTES); phoneCallBackYQVO.setType("text"); phoneCallBackYQVO.setValue(phoneCallBackYQVO.getCommonValue() + serviceTask.getJsy()); //将结果写进detail表 ServiceSubTaskDetailReq ssdReq = new ServiceSubTaskDetailReq(); List serviceSubtaskDetailList2 = new ArrayList<>(); serviceSubtaskDetailList.add(getServiceSubtaskDetail(phoneCallReqYQVO, ivrTaskTemplateScriptVO, serviceSubtask, ivrTaskTemplate)); serviceSubTaskDetailReq.setServiceSubtaskDetailList(serviceSubtaskDetailList2); ssdReq.setGuid(phoneCallReqYQVO.getGuid()); ssdReq.setOrgid(phoneCallReqYQVO.getOrgid()); saveQuestionAnswerPhone(ssdReq); return phoneCallBackYQVO; } for (IvrTaskTemplateScript script : ivrTaskTemplateScripts) { if (script.getSort() == nextQuestion.intValue()) { phoneCallBackYQVO.setType("text"); phoneCallBackYQVO.setSilent_interval(ivrTaskTemplate.getSilencetime().intValue()); String scriptContent = StringUtils.isNotEmpty(script.getIvrtext()) ? script.getIvrtext() : script.getScriptContent(); log.error("下一题问题：{}", scriptContent); log.error("下一题的子任务是：{}", serviceSubtask); phoneCallBackYQVO.setValue(phoneCallBackYQVO.getCommonValue() + getObject(serviceSubtask, scriptContent)); //将该患者的Redis中的题目ID，进行修改 redisCache.setCacheObject(phoneCallReqYQVO.getTaskid().trim() + "-" + phoneCallReqYQVO.getPhone().trim(), script.getId().toString(), 120, TimeUnit.MINUTES); //删除无响应 redisCache.deleteObject(phoneCallReqYQVO.getTaskid().trim() + "&&" + "mate" + "&&" + phoneCallReqYQVO.getUuid()); } } } else if (ivrTaskTemplateScriptVO.getNextScriptno() == null || ivrTaskTemplateScriptVO.getNextScriptno() == 0) { ServiceTask serviceTask1 = serviceTaskService.selectServiceTaskByTaskid(serviceSubtask.getTaskid()); phoneCallBackYQVO.setType("text"); phoneCallBackYQVO.setSilent_interval(ivrTaskTemplate.getSilencetime().intValue()); //更新一下分数 double score = 0.0; Object scoreObj = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "SCORE"); if (ObjectUtils.isNotEmpty(scoreObj)) score = (double) scoreObj; serviceSubtask.setScore(String.valueOf(score)); serviceSubtask.setFinishtime(new Date()); serviceSubtask.setSendstate(6L); serviceSubtask.setRemark("电话拨打已完成"); serviceSubtaskMapper.updateServiceSubtask(serviceSubtask); //记录状态 setFailPreachForm(serviceSubtask, "3", "电话拨打已完成", "9"); //设置结束语 phoneCallBackYQVO.setValue(phoneCallBackYQVO.getCommonValue() + serviceTask1.getJsy()); Long id = serviceSubtask.getId(); Map map = delRedisValue(null, id.toString()); log.error("map的值为：{}", map); if (ObjectUtils.isNotEmpty(map)) redisCache.setCacheObject(map.get("cacheName"), map.get("val")); redisCache.deleteObject(serviceSubtask.getId() + "-" + serviceSubtask.getPhone()); redisCache.deleteObject(phoneCallReqYQVO.getTaskid().trim() + "&&" + "mate" + "&&" + phoneCallReqYQVO.getUuid()); redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "SCORE"); redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "PlayEventCallbackPlaystop"); //在redis中保存一下结束语，在调用挂电话的方法时删除 ServiceTask serviceTask = serviceTaskService.selectServiceTaskByTaskid(serviceSubtask.getTaskid()); redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "- jsy", serviceTask.getJsy(), 120, TimeUnit.MINUTES); // return phoneCallBackYQVO; } } else { log.info("没有匹配上----------------------------"); //flag=0,说明没 匹配上，也要把患者说的话记录下来 if (j == ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().size() - 1 && flag == 0) { ServiceSubTaskDetailReq serviceSubTaskDetailReq = new ServiceSubTaskDetailReq(); List serviceSubtaskDetailList = new ArrayList<>(); ServiceSubtaskDetail serviceSubtaskDetail = getServiceSubtaskDetail(phoneCallReqYQVO, ivrTaskTemplateScriptVO, serviceSubtask, ivrTaskTemplate); //修改一下语音路径（改成前端可以访问的，存到数据库中） if (StringUtils.isNotEmpty(serviceSubtaskDetail.getQuestionvoice())) { String questionvoice = serviceSubtaskDetail.getQuestionvoice(); String[] split = questionvoice.split("\\\\"); if (split.length > 0) { String lastPart = split[split.length - 1]; serviceSubtaskDetail.setQuestionvoice(voicePathPrefix + lastPart); } } serviceSubtaskDetailList.add(serviceSubtaskDetail); //如果没有 匹配上，这个必须为null serviceSubtaskDetailList.get(0).setMatchedtext(""); serviceSubTaskDetailReq.setServiceSubtaskDetailList(serviceSubtaskDetailList); serviceSubTaskDetailReq.setGuid(phoneCallReqYQVO.getGuid()); serviceSubTaskDetailReq.setOrgid(phoneCallReqYQVO.getOrgid()); saveQuestionAnswerPhone(serviceSubTaskDetailReq); } continue; } } } //都没有匹配到 if (StringUtils.isEmpty(phoneCallBackYQVO.getValue())) { log.info("都没有匹配到-------------------------"); Integer count = null; Object countObj = redisCache.getCacheObject(phoneCallReqYQVO.getTaskid().trim() + "&&" + "mate" + "&&" + phoneCallReqYQVO.getUuid()); if (ObjectUtils.isNotEmpty(countObj)) count = (Integer) countObj; if (count != null && count >= ivrTaskTemplate.getMateNum()) { //如果count已经大于或等于没有匹配次数 if (ivrTaskTemplateScriptVO.getBranchFlag().equals("0") && ivrTaskTemplateScriptVO.getNextScriptno() == null || ivrTaskTemplateScriptVO.getBranchFlag().equals("0") && ivrTaskTemplateScriptVO.getNextScriptno() == 0 || ivrTaskTemplateScriptVO.getBranchFlag().equals("1") && ivrTaskTemplateScriptVO.getNextScriptno() == null || ivrTaskTemplateScriptVO.getBranchFlag().equals("1") && ivrTaskTemplateScriptVO.getNextScriptno() == 0) { //如果是最后一道题，或者没有下一题了，就直接挂机 ServiceTask serviceTask1 = serviceTaskService.selectServiceTaskByTaskid(serviceSubtask.getTaskid()); phoneCallBackYQVO.setType("text"); phoneCallBackYQVO.setSilent_interval(ivrTaskTemplate.getSilencetime().intValue()); if (StringUtils.isNotEmpty(phoneCallBackYQVO.getValue())) phoneCallBackYQVO.setValue(phoneCallBackYQVO.getCommonValue() + phoneCallBackYQVO.getValue() + serviceTask1.getJsy()); else phoneCallBackYQVO.setValue(phoneCallBackYQVO.getCommonValue() + serviceTask1.getJsy()); //更新一下分数 Double score = null; Object scoreObj = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "SCORE"); if (ObjectUtils.isNotEmpty(scoreObj)) score = (Double) scoreObj; serviceSubtask.setScore(String.valueOf(score)); serviceSubtask.setFinishtime(new Date()); serviceSubtask.setSendstate(6L); serviceSubtask.setRemark("电话拨打已完成"); serviceSubtaskMapper.updateServiceSubtask(serviceSubtask); //记录状态 setFailPreachForm(serviceSubtask, "3", "电话拨打已完成", "9"); //在redis中保存一下结束语，在调用挂电话的方法时删除 ServiceTask serviceTask = serviceTaskService.selectServiceTaskByTaskid(serviceSubtask.getTaskid()); redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "- jsy", serviceTask.getJsy(), 120, TimeUnit.MINUTES); //去redis中，把该子任务ID删除 Long id = serviceSubtask.getId(); Map map = delRedisValue(null, id.toString()); if (ObjectUtils.isNotEmpty(map)) { redisCache.setCacheObject(map.get("cacheName"), map.get("val")); redisCache.deleteObject(serviceSubtask.getId() + "-" + serviceSubtask.getPhone()); redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "SCORE"); } // return phoneCallBackYQVO; } else { //根据ivrTaskTemplateScriptVO.getNextScriptno()获取下一题进行提问 for (IvrTaskTemplateScript script : ivrTaskTemplateScripts) { if (script.getSort() == ivrTaskTemplateScriptVO.getNextScriptno().intValue()) { phoneCallBackYQVO.setType("text"); phoneCallBackYQVO.setSilent_interval(ivrTaskTemplate.getSilencetime().intValue()); String scriptContent = StringUtils.isNotEmpty(script.getIvrtext()) ? script.getIvrtext() : script.getScriptContent(); phoneCallBackYQVO.setValue(phoneCallBackYQVO.getCommonValue() + getObject(serviceSubtask, scriptContent)); //将该患者的Redis中的题目ID，进行修改 redisCache.setCacheObject(phoneCallReqYQVO.getTaskid().trim() + "-" + phoneCallReqYQVO.getPhone().trim(), script.getId().toString(), 120, TimeUnit.MINUTES); //更新一下分数 Double score = null; Object scoreObj = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "SCORE"); if (ObjectUtils.isNotEmpty(scoreObj)) score = (Double) scoreObj; score = BigDecimal.valueOf(score).add(new BigDecimal(script.getScore())).doubleValue(); redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "SCORE", score, 120, TimeUnit.MINUTES); } } } } else { if (count == null) redisCache.setCacheObject(phoneCallReqYQVO.getTaskid().trim() + "&&" + "mate" + "&&" + phoneCallReqYQVO.getUuid(), 1, 120, TimeUnit.MINUTES); else redisCache.setCacheObject(phoneCallReqYQVO.getTaskid().trim() + "&&" + "mate" + "&&" + phoneCallReqYQVO.getUuid(), count + 1, 120, TimeUnit.MINUTES); phoneCallBackYQVO.setType("text"); phoneCallBackYQVO.setValue(ivrTaskTemplateScriptVO.getNoMatchText() + getObject(serviceSubtask, StringUtils.isNotEmpty(ivrTaskTemplateScriptVO.getIvrtext()) ? ivrTaskTemplateScriptVO.getIvrtext() : ivrTaskTemplateScriptVO.getScriptContent())); } } } else { //不是选择题,直接记录答案，将结果写到detail中 ServiceSubTaskDetailReq serviceSubTaskDetailReq = new ServiceSubTaskDetailReq(); List serviceSubtaskDetailList = new ArrayList<>(); ServiceSubtaskDetail serviceSubtaskDetail = getServiceSubtaskDetail(phoneCallReqYQVO, ivrTaskTemplateScriptVO, serviceSubtask, ivrTaskTemplate); //修改一下语音路径（改成前端可以访问的，存到数据库中） if (StringUtils.isNotEmpty(serviceSubtaskDetail.getQuestionvoice())) { String questionvoice = serviceSubtaskDetail.getQuestionvoice(); String[] split = questionvoice.split("\\\\"); if (split.length > 0) { String lastPart = split[split.length - 1]; serviceSubtaskDetail.setQuestionvoice(voicePathPrefix + lastPart); } } serviceSubtaskDetailList.add(serviceSubtaskDetail); serviceSubTaskDetailReq.setServiceSubtaskDetailList(serviceSubtaskDetailList); serviceSubTaskDetailReq.setGuid(phoneCallReqYQVO.getGuid()); serviceSubTaskDetailReq.setOrgid(phoneCallReqYQVO.getOrgid()); saveQuestionAnswerPhone(serviceSubTaskDetailReq); // String xh = idSort.split("-")[1]; //如果选项分支为1的话，则需要根据问题上的nextScriptno进行跳转 //问答题没有跳转 if (ivrTaskTemplateScriptVO.getNextScriptno() != null && ivrTaskTemplateScriptVO.getNextScriptno() != 0) { for (IvrTaskTemplateScript ivrTaskTemplateScript1 : ivrTaskTemplateScripts) { if (ivrTaskTemplateScriptVO.getNextScriptno().intValue() == ivrTaskTemplateScript1.getSort()) { phoneCallBackYQVO.setType("text"); phoneCallBackYQVO.setSilent_interval(ivrTaskTemplate.getSilencetime().intValue()); String scriptContent = StringUtils.isNotEmpty(ivrTaskTemplateScript1.getIvrtext()) ? ivrTaskTemplateScript1.getIvrtext() : ivrTaskTemplateScript1.getScriptContent(); phoneCallBackYQVO.setValue(phoneCallBackYQVO.getCommonValue() + getObject(serviceSubtask, scriptContent)); redisCache.deleteObject(phoneCallReqYQVO.getTaskid().trim() + "&&" + "mate" + "&&" + phoneCallReqYQVO.getUuid()); redisCache.setCacheObject(serviceSubtask.getId() + "-" + serviceSubtask.getPhone(), ivrTaskTemplateScript1.getId().toString()); //更新一下分数 Double score = null; Object scoreObj = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "SCORE"); if (ObjectUtils.isNotEmpty(scoreObj)) score = (Double) scoreObj; score = BigDecimal.valueOf(score).add(new BigDecimal(ivrTaskTemplateScriptVO.getScore())).doubleValue(); redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "SCORE", score, 120, TimeUnit.MINUTES); } } } else if (ivrTaskTemplateScriptVO.getNextScriptno() == null || ivrTaskTemplateScriptVO.getNextScriptno() == 0) { //没有下一题了，就结束了 ServiceTask serviceTask1 = serviceTaskService.selectServiceTaskByTaskid(serviceSubtask.getTaskid()); phoneCallBackYQVO.setType("text"); phoneCallBackYQVO.setSilent_interval(ivrTaskTemplate.getSilencetime().intValue()); phoneCallBackYQVO.setValue(phoneCallBackYQVO.getCommonValue() + serviceTask1.getJsy()); //更新一下分数 Double score = null; Object scoreObj = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "SCORE"); if (ObjectUtils.isNotEmpty(scoreObj)) score = (Double) scoreObj; serviceSubtask.setScore(String.valueOf(score)); serviceSubtask.setFinishtime(new Date()); serviceSubtask.setRemark("电话拨打已完成"); serviceSubtask.setSendstate(6L); serviceSubtaskMapper.updateServiceSubtask(serviceSubtask); //记录状态 setFailPreachForm(serviceSubtask, "3", "电话拨打已完成", "9"); //去redis中，把该子任务ID删除 Long id = serviceSubtask.getId(); Map map = delRedisValue(null, id.toString()); redisCache.setCacheObject(map.get("cacheName"), map.get("val")); //在redis中保存一下结束语，在调用挂电话的方法时删除 redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "- jsy", serviceTask1.getJsy(), 120, TimeUnit.MINUTES); redisCache.deleteObject(serviceSubtask.getId() + "-" + serviceSubtask.getPhone()); redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "SCORE"); } } } log.error("phoneCallBackYQVO的返回值是：{}", phoneCallBackYQVO); return phoneCallBackYQVO; } private String getObject(ServiceSubtask serviceSubtask, String scriptContent) { Map> param = getParam(serviceSubtask.getTaskid()); for (Map map : param.values()) { for (String key : map.keySet()) { scriptContent = scriptContent.replace(key, StringUtils.isNotEmpty(map.get(key)) ? map.get(key) : ""); } } if (StringUtils.isEmpty(scriptContent)) { return scriptContent; } scriptContent = scriptContent.replace("${name}", StringUtils.isNotEmpty(serviceSubtask.getSendname()) ? serviceSubtask.getSendname() : ""); scriptContent = scriptContent.replace("${dzz}", StringUtils.isNotEmpty(serviceSubtask.getAddr()) ? serviceSubtask.getAddr() : ""); scriptContent = scriptContent.replace("${phone}", StringUtils.isNotEmpty(serviceSubtask.getTelcode()) ? serviceSubtask.getTelcode() : ""); return scriptContent; } /** * 获取任务里的通配符 * * @param taskId * @return */ private Map> getParam(Long taskId) { ServiceTask serviceTask = serviceTaskService.selectServiceTaskByTaskid(taskId); ObjectMapper objectMapper = new ObjectMapper(); Map> serviceTaskMap = null; try { serviceTaskMap = objectMapper.readValue(serviceTask.getTextParam(), Map.class); } catch (JsonProcessingException e) { e.printStackTrace(); } return serviceTaskMap; } private Map delRedisValue(String cache, String id) { id = "," + id + ","; String val = ""; String cacheName = ""; Map map = new HashMap<>(); if (StringUtils.isNotEmpty(cache)) { val = redisCache.getCacheObject(cache); if (!StringUtils.isEmpty(val)) { if (val.contains(id)) { val = val.replaceAll(id, ""); } } map.put("val", val); map.put("cacheName", cache); return map; } for (int i = 0; i < 6; i++) { val = redisCache.getCacheObject("cache-0" + i); if (!StringUtils.isEmpty(val)) { if (val.contains(id)) { val = val.replaceAll(id, ""); map.put("val", val); map.put("cacheName", "cache-0" + i); } } } return map; } /** * 雨绮任务拉取 * * @return */ @Override public List taskPull() { //pullTaskVOList用于数据返回 List pullTaskVOList = new ArrayList<>(); List cacheList = new ArrayList<>(); ListOperations listOps = redisTemplate.opsForList(); //必须等ache-exist全部打完才能拉取下一批（主要是怕所有的数据都堆在电话的缓存里，在规定的时间打不完） // long existSize = listOps.size("cache-exist"); // if (existSize > 0) return pullTaskVOList; int count = 0; long size = listOps.size("cache-0"); log.info("---------打电话之前缓存中的数据量：{}", size); if (size > 0) { //phoneCount() 通过给出的每个小时需要打出的电话量，算出到晚上8点一点能打出多少个电话，获取到总量 //如果需要立即执行的数据量大于一天要执行的上限，则只取上限的数量，其它的则放回redis中 count = Math.min(phoneCount(), (int) size); if (count != 0) { cacheList = listOps.range("cache-0", 0, count - 1); } else { return null; } } log.info("任务拉取cache-0的值是多少：{}", cacheList); // cache-0为立即发起的,其它的先推迟 if (!CollectionUtils.isEmpty(cacheList)) { pullTaskVOList = getPullTaskList(cacheList, "cache-0"); // 删除已处理的数据 listOps.trim("cache-0", count, -1); log.info("打电话之后缓存中的数据量---------：{}", listOps.size("cache-0")); } else { for (int i = 1; i < 6; i++) { //取出从cache-1 到 cache-5的第一个子任务信息 try { Long size1 = listOps.size("cache-" + i); if (size1 == null || size1 == 0) continue; int count1 = Math.min(phoneCount(), size1.intValue()); List value = listOps.range("cache-0" + i, 0, count1 - 1); List pullTaskVOList2 = getPullTaskList(value, "cache-" + i); if (CollectionUtils.isNotEmpty(pullTaskVOList2) && pullTaskVOList2.size() > 0) { pullTaskVOList.addAll(pullTaskVOList2); } //将处理过的数据删除 listOps.trim("cache-0" + i, count1, -1); } catch (Exception e) { // log.error("看着烦"); } } } //existList用来记录接下来需要执行的子任务ID // List existList = new ArrayList<>(); if (CollectionUtils.isNotEmpty(pullTaskVOList)) { //给回调参数赋值 for (PullTaskVO pullTaskVO : pullTaskVOList) { // existList.add(pullTaskVO.getTaskid()); pullTaskVO.setAsrcallback(ASRCallBackPath); } } // if (existList.size() != 0) redisCache.setCacheListRight("cache-exist", existList); log.info("-----------实际拉取的电话数据量：{}", CollectionUtils.isNotEmpty(pullTaskVOList) ? pullTaskVOList.size() : null); return pullTaskVOList; } private List getPullTaskList(List subIds, String cacheName) { log.error("任务拉取subIds的值是多少：{}", subIds); //pullTaskVOList用于数据返回 List pullTaskVOList = new ArrayList<>(); //newValue0用于保存没有处理的子 任务 // String newValue0 = ""; List newValue0 = new ArrayList<>(); //根据,获取子任务的ID // String[] split = subIds.split(",,"); for (int i = 0; i < subIds.size(); i++) { if (cacheName.equals("cache-0") && i < subIds.size() || !cacheName.equals("cache-0") && i < 1) { PullTaskVO pullTaskVO = new PullTaskVO(); String subId = subIds.get(i).trim(); ServiceSubtask serviceSubtask = serviceSubtaskMapper.selectServiceSubtaskById(Long.valueOf(subId)); if (ObjectUtils.isEmpty(serviceSubtask)) { log.error("该subId有问题，在表中查询不到：{}", subId); continue; } if (StringUtils.isEmpty(serviceSubtask.getPhone())) { serviceSubtask.setRemark("手机号为空"); serviceSubtask.setSendstate(4L); serviceSubtask.setResult("error"); // serviceSubtask.setFinishtime(new Date()); serviceSubtaskMapper.updateServiceSubtask(serviceSubtask); continue; } ServiceTask serviceTask = serviceTaskService.selectServiceTaskByTaskid(serviceSubtask.getTaskid()); IvrTaskTemplate ivrTaskTemplate = ivrTaskTemplateService.selectIvrTaskTemplateByID(serviceSubtask.getTemplateid()); if (ObjectUtils.isEmpty(ivrTaskTemplate)) continue; //通过任务模板中的"第一次问题编号"获取第一个问题; IvrTaskTemplateScript ivrTaskTemplateScript = null; IvrTaskTemplateScript ivrTaskTemplateScript1 = new IvrTaskTemplateScript(); ivrTaskTemplateScript1.setTemplateID(ivrTaskTemplate.getId()); List ivrTaskTemplateScripts = iIvrTaskTemplateScriptService.selectIvrTaskTemplateScriptList(ivrTaskTemplateScript1); aa: for (IvrTaskTemplateScript ivrTaskTemplateScript2 : ivrTaskTemplateScripts) { if (ivrTaskTemplate.getFirstQuestionNum() == Long.valueOf(ivrTaskTemplateScript2.getSort())) { ivrTaskTemplateScript = ivrTaskTemplateScript2; break aa; } } //如果ivrTaskTemplateScript为空，也就没有往下执行的必要了 if (ObjectUtils.isEmpty(ivrTaskTemplateScript)) { log.error("---------这个ivrTaskTemplate.getId()的问题为空：{}", ivrTaskTemplate.getId()); continue; } //获取通配符匹配过后的问题 String scriptContent = ivrTaskTemplateScript.getIvrtext(); if (StringUtils.isEmpty(scriptContent)) scriptContent = ivrTaskTemplateScript.getScriptContent(); String scrContent = getObject(serviceSubtask, scriptContent); String kcb = serviceTask.getKcb() + "," + scrContent; //封装返回数据 //taskId = 子任务ID + 问题ID +问题序号 pullTaskVO.setTaskid(subId); pullTaskVO.setAppkey(app_key_yq); pullTaskVO.setSections(LocalTime.now().format(DateTimeFormatter.ofPattern("hh:mm")) + "-" + LocalTime.now().plusMinutes(1).format(DateTimeFormatter.ofPattern("hh:mm"))); pullTaskVO.setPhones(serviceSubtask.getPhone()); pullTaskVO.setPrologue(kcb); if (cacheName.equals("cache-0")) pullTaskVO.setDisplayNo("2"); else pullTaskVO.setDisplayNo("2"); pullTaskVOList.add(pullTaskVO); redisCache.setCacheObject(subId.trim() + "-" + serviceSubtask.getPhone().trim(), ivrTaskTemplateScript.getId().toString(), 120, TimeUnit.MINUTES); } else { newValue0.add(subIds.get(i)); redisCache.setCacheListRight(cacheName, newValue0); } } return pullTaskVOList; } @Override public Integer saveQuestionAnswerPhone(ServiceSubTaskDetailReq serviceSubTaskDetailReq) { int i = 0; log.info("保存电话回调内容 saveQuestionAnswerPhone：{}", serviceSubTaskDetailReq); if (StringUtils.isNotEmpty(serviceSubTaskDetailReq.getParam1())) { RSAPublicKeyExample rsaPublicKeyExample = new RSAPublicKeyExample(); Long tid = Long.valueOf(rsaPublicKeyExample.decryptedData(serviceSubTaskDetailReq.getParam1(), pri_key)); Long pid = Long.valueOf(rsaPublicKeyExample.decryptedData(serviceSubTaskDetailReq.getParam2(), pri_key)); ServiceSubtaskEntity ivrTaskSingle = new ServiceSubtaskEntity(); ivrTaskSingle.setTaskid(tid); ivrTaskSingle.setPatid(pid); List selectServiceSubtaskList = serviceSubtaskMapper.selectServiceSubtaskList(ivrTaskSingle); if (CollectionUtils.isEmpty(selectServiceSubtaskList) || selectServiceSubtaskList.size() == 0) { log.error("报错了，selectServiceSubtaskList数据为空了：{}", ivrTaskSingle); return 0; } //随访 for (ServiceSubtaskDetail serviceSubtaskDetail : serviceSubTaskDetailReq.getServiceSubtaskDetailList()) { if (serviceSubtaskDetail.getScriptid() != null) { //设置一下问题分类 IvrTaskTemplateScript ivrTaskTemplateScript = iIvrTaskTemplateScriptService.selectIvrTaskTemplateScriptByID(serviceSubtaskDetail.getScriptid()); if (ivrTaskTemplateScript != null) serviceSubtaskDetail.setCategoryid(ivrTaskTemplateScript.getScriptAssortid()); serviceSubtaskDetail.setIsMydException(ivrTaskTemplateScript.getIsMydException()); serviceSubtaskDetail.setDimension(ivrTaskTemplateScript.getDimension()); } serviceSubtaskDetail.setSubId(selectServiceSubtaskList.get(0).getId()); // serviceSubtaskDetail.setId(UUID.randomUUID().toString()); serviceSubtaskDetail.setCreateTime(new Date()); serviceSubtaskDetail.setGuid(selectServiceSubtaskList.get(0).getGuid()); serviceSubtaskDetail.setOrgid(serviceSubTaskDetailReq.getOrgid()); serviceSubtaskDetail.setGuid(serviceSubTaskDetailReq.getGuid()); i = serviceSubtaskDetailMapper.insertServiceSubtaskDetail(serviceSubtaskDetail); } } else { if (serviceSubTaskDetailReq != null && CollectionUtils.isNotEmpty(serviceSubTaskDetailReq.getServiceSubtaskDetailList())) { for (ServiceSubtaskDetail serviceSubtaskDetail : serviceSubTaskDetailReq.getServiceSubtaskDetailList()) { if (serviceSubtaskDetail.getScriptid() != null) { //设置一下问题分类 IvrTaskTemplateScript ivrTaskTemplateScript = iIvrTaskTemplateScriptService.selectIvrTaskTemplateScriptByID(serviceSubtaskDetail.getScriptid()); if (ivrTaskTemplateScript != null) serviceSubtaskDetail.setCategoryid(ivrTaskTemplateScript.getScriptAssortid()); } serviceSubtaskDetail.setCreateTime(new Date()); serviceSubtaskDetail.setGuid(serviceSubTaskDetailReq.getGuid()); serviceSubtaskDetail.setOrgid(serviceSubTaskDetailReq.getOrgid()); //先根据子任务id,任务ID和问题序号查询一下，该问题是否已经有值，如果有值，直接修改，如果为空，直接插入 ServiceSubtaskDetail ssd = new ServiceSubtaskDetail(); ssd.setSubId(serviceSubtaskDetail.getSubId()); ssd.setTaskid(serviceSubtaskDetail.getTaskid()); ssd.setScriptid(serviceSubtaskDetail.getScriptid()); if (serviceSubtaskDetail.getSubId() != null) { ServiceSubtask serviceSubtask = serviceSubtaskMapper.selectServiceSubtaskById(serviceSubtaskDetail.getSubId()); ssd.setGuid(serviceSubtask.getGuid()); ssd.setOrgid(serviceSubtask.getOrgid()); } List serviceSubtaskDetails = serviceSubtaskDetailMapper.selectServiceSubtaskDetailList(ssd); if (CollectionUtils.isNotEmpty(serviceSubtaskDetails) && StringUtils.isNotEmpty(serviceSubtaskDetails.get(0).getMatchedtext())) { serviceSubtaskDetail.setId(serviceSubtaskDetails.get(0).getId()); serviceSubtaskDetailMapper.updateServiceSubtaskDetail(serviceSubtaskDetail); } else { if (serviceSubtaskDetail.getSubId() != null) { ServiceSubtask serviceSubtask = serviceSubtaskMapper.selectServiceSubtaskById(serviceSubtaskDetail.getSubId()); serviceSubtaskDetail.setGuid(serviceSubtask.getGuid()); serviceSubtaskDetail.setOrgid(serviceSubtask.getOrgid()); } i = serviceSubtaskDetailMapper.insertServiceSubtaskDetail(serviceSubtaskDetail); } } } } return i; } @Override public Integer recordAccept(PhoneCallRecordVO phoneCallRecordVO) { Object cacheObject = redisCache.getCacheObject(phoneCallRecordVO.getTaskid() + "recordAccept-hungup"); if (phoneCallRecordVO.getHangup_cause().equals("NO_USER_RESPONSE") || ObjectUtils.isNotEmpty(cacheObject) && String.valueOf(cacheObject).equals("1")) { //无人接听 //记录电话发送状态 ServiceSubtask serviceSubtask = serviceSubtaskMapper.selectServiceSubtaskById(Long.valueOf(phoneCallRecordVO.getTaskid())); setFailPreachForm(serviceSubtask, "3", "无人接听", "4"); //进行短信补偿 // getSmsCompensate(Long.valueOf(phoneCallRecordVO.getTaskid())); redisCache.deleteObject(phoneCallRecordVO.getTaskid() + "recordAccept-hungup"); // redisCache.removeElementFromList("cache-exist", phoneCallRecordVO.getTaskid()); } else if (ObjectUtils.isNotEmpty(cacheObject) && String.valueOf(cacheObject).equals("2")) { // if (phoneCallRecordVO.getAnswered() != null && phoneCallRecordVO.getAnswered() == true) { log.error("有人接电话了，并且完了"); //说明有人接了 int startIndex = phoneCallRecordVO.getRecord_path().indexOf("voice") + "voice".length() + 1; // 加1是跳过/符号 int endIndex = phoneCallRecordVO.getRecord_path().lastIndexOf("/"); String result = phoneCallRecordVO.getRecord_path().substring(startIndex, endIndex); ServiceSubtask serviceSubtask = new ServiceSubtask(); serviceSubtask.setRemark("电话拨打已完成"); serviceSubtask.setSendstate(6L); serviceSubtask.setId(Long.valueOf(phoneCallRecordVO.getTaskid())); serviceSubtask.setFinishtime(new Date()); serviceSubtask.setUpdateTime(new Date()); log.error("电话拨打已完成serviceSubtask的值为:{}", serviceSubtask); serviceSubtaskMapper.updateServiceSubtask(serviceSubtask); setFailPreachForm(serviceSubtask, StringUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) ? serviceSubtask.getCurrentPreachform() : "3", "电话拨打已完成", "9"); //下载文件 ftpService.downloadFolder("/" + LocalDate.now().toString(), profile + "/upload/vadio/voice/" + LocalDate.now().toString()); redisCache.deleteObject(phoneCallRecordVO.getTaskid() + "recordAccept-hungup"); } else { //患者拒绝随访 //先把该subId从cache_exist中剔除，只要有回调就剔除（目的是，尽快让cache-exist为空，去缓存下一批要打的电话;这里剔除不影响电话的正常业务） // redisCache.removeElementFromList("cache-exist", phoneCallRecordVO.getTaskid()); ServiceSubtask serviceSubtask = new ServiceSubtask(); serviceSubtask.setRemark("电话接通成功，患者拒绝随访"); serviceSubtask.setId(Long.valueOf(phoneCallRecordVO.getTaskid())); serviceSubtask.setSendstate(6L); serviceSubtaskMapper.updateServiceSubtask(serviceSubtask); // int startIndex = phoneCallRecordVO.getRecord_path().indexOf("voice") + "voice".length() + 1; // 加1是跳过/符号 // int endIndex = phoneCallRecordVO.getRecord_path().lastIndexOf("/"); // String result = phoneCallRecordVO.getRecord_path().substring(startIndex, endIndex); //下载文件 // ftpService.downloadFolder("/" + LocalDate.now().toString(), profile + "/upload/vadio/voice/" + LocalDate.now().toString()); redisCache.deleteObject(phoneCallRecordVO.getTaskid() + "recordAccept-hungup"); ServiceSubtask ss = serviceSubtaskMapper.selectServiceSubtaskById(serviceSubtask.getId()); setFailPreachForm(ss, StringUtils.isNotEmpty(ss.getCurrentPreachform()) ? ss.getCurrentPreachform() : "3", "电话接通成功，患者拒绝随访", "5"); } return 1; } @Override public List getSfFzInfoEveryMonth(ServiceSubtaskCountReq serviceSubtaskCountReq) { if (serviceSubtaskCountReq.getUserId() == null) { Long userId = SecurityUtils.getUserId(); serviceSubtaskCountReq.setUserId(userId); } if (serviceSubtaskCountReq.getStartTime() == null) { LocalDate of = LocalDate.of(LocalDate.now().getYear(), 1, 1); serviceSubtaskCountReq.setStartTime(Date.from(of.atStartOfDay(ZoneId.systemDefault()).toInstant())); } if (serviceSubtaskCountReq.getEndTime() == null) { serviceSubtaskCountReq.setEndTime(new Date()); } List sfFzInfoEveryMonth = serviceSubtaskMapper.getSfFzInfoEveryMonth(serviceSubtaskCountReq); List result = sfFzInfoEveryMonth.stream().collect(Collectors.groupingBy(ServiceSubtaskCount::getMonth, Collectors.groupingBy(ServiceSubtaskCount::getServiceType, Collectors.summingLong(ServiceSubtaskCount::getCount)))).entrySet().stream().flatMap(monthEntry -> monthEntry.getValue().entrySet().stream().map(typeEntry -> new ServiceSubtaskCount(monthEntry.getKey(), typeEntry.getKey(), typeEntry.getValue()))).collect(Collectors.toList()); List result2 = new ArrayList<>(); //根据服务类型进行筛选 if (CollectionUtils.isNotEmpty(serviceSubtaskCountReq.getServiceType())) { for (ServiceSubtaskCount serviceSubtaskCount : result) { for (Long type : serviceSubtaskCountReq.getServiceType()) { if (type == serviceSubtaskCount.getServiceType()) { result2.add(serviceSubtaskCount); } } } } else { result2 = result; } return result2; } /** * 服务统计查询 - 按时间维度统计出院/门诊随访数据 * * @param request 统计请求参数 * @return 统计结果列表 */ @Override public List getServiceStatistics(ServiceStatisticsRequest request) { log.info("getServiceStatistics的入参为：{}", request); // 参数校验 if (request.getStartDate() == null || request.getEndDate() == null) { throw new IllegalArgumentException("开始日期和结束日期不能为空"); } if (request.getStartDate().after(request.getEndDate())) { throw new IllegalArgumentException("开始日期不能晚于结束日期"); } // 如果timeType为空，默认按天统计 if (StringUtils.isEmpty(request.getTimeType())) { request.setTimeType("day"); } List result = serviceSubtaskMapper.getServiceStatistics(request); //获取门急诊数据 //填充门诊数据 for (ServiceStatisticsResponse serviceStatisticsResponse : result) { PatMedOuthospQueryReq req = new PatMedOuthospQueryReq(); String deptcodes = CollectionUtils.isEmpty(request.getDeptcodes()) ? null : String.join(",", request.getDeptcodes()); if (!request.getTimeType().equals("month")) { req.setBeginAdmitdate(DateUtils.parseDate(serviceStatisticsResponse.getTimePeriod())); req.setEndAdmitdate(DateUtils.addDays(DateUtils.parseDate(serviceStatisticsResponse.getTimePeriod()), 1)); } else { // year 类型：timePeriod 格式为 "yyyy-MM"，取当月第一天和最后一天 java.time.YearMonth ym = java.time.YearMonth.parse(serviceStatisticsResponse.getTimePeriod()); req.setBeginAdmitdate(DateUtils.toDate(ym.atDay(1))); req.setEndAdmitdate(DateUtils.toDate(ym.atEndOfMonth())); } req.setDeptcode(deptcodes); req.setOrgid(request.getOrgid()); Long count = outhospDataFacade.callSpQueryOuthospCount(req); serviceStatisticsResponse.setPmoCount(count); } log.info("getServiceStatistics返回结果数量：{}", result.size()); return result; } @Override public List sendMsgTemplate(List patArchiveSrmVOS) { //用来记录发送失败的 List sendError = new ArrayList<>(); for (PatArchiveSrmVO patArchiveSrmVO : patArchiveSrmVOS) { SimpleDateFormat simpleDateFormat = new SimpleDateFormat("YYYY年MM月dd日HH:mm"); String timestamp = simpleDateFormat.format(patArchiveSrmVO.getVisitTime()); StringBuilder stringBuilder = new StringBuilder(); if (patArchiveSrmVO.getSrmTemplate().equals("入院准备中心-无检查")) { stringBuilder.append(patArchiveSrmVO.getName() + ",您好！主管医生已为您安排住院，请于当天"); } else if (patArchiveSrmVO.getSrmTemplate().equals("入院准备中心-空腹检查")) { stringBuilder.append(patArchiveSrmVO.getName() + ",您好！主管医生已为您安排住院，请当天空腹并于"); } else if (patArchiveSrmVO.getSrmTemplate().equals("日间病房—择期病人检查")) { stringBuilder.append(patArchiveSrmVO.getName() + ",您好！主管医生已为您安排住院前检查，请当天空腹并于"); } stringBuilder.append(timestamp + "之前携带医保卡或电子医保卡身份证凭此条短信到1号楼3楼南入院准备中心入院登记窗口，办理正式住院手续，完成各项检查后再到相应病区护士站报到。"); stringBuilder.append("入院准备中心电话：89975977。入院办理须知:https://mp.weixin.qq.com/s/OCkotuRyQ8Ld2owFF0YErw"); String data = MessageSend.sendMsg(stringBuilder.toString(), "6", patArchiveSrmVO.getPhone(), LocalDateTime.now().format(DateTimeFormatter.ofPattern("yyyyMMddHHmmss"))); if (StringUtils.isNotEmpty(data)) { ObjectMapper mapper = new ObjectMapper(); JsonNode root = null; try { root = mapper.readTree(data); } catch (JsonProcessingException e) { e.printStackTrace(); } String status = root.get("result").get(0).get("status").asText(); if (status.equals("00000")) { sendError.add(patArchiveSrmVO); } } } return sendError; } /** * 获取随访统计比例 * * @param serviceSubtaskCountReq * @return */ @Override // @Cacheable(value = "sfStatistics", key = "T(org.springframework.util.DigestUtils).md5DigestAsHex(#serviceSubtaskCountReq.toString().getBytes())", unless = "#result == null or #result.isEmpty()") public List getSfStatistics(ServiceSubtaskCountReq serviceSubtaskCountReq) { log.info("getSfStatistics的入参为：{}", serviceSubtaskCountReq); String drcode = "drcode"; //缙云人民 根据经管医生分组 if (serviceSubtaskCountReq.getOrgid().equals("47246116333112211A1001")) { drcode = "management_doctor_code"; } String groupKey = drcode; if (serviceSubtaskCountReq.getStatisticaltype() != null && serviceSubtaskCountReq.getStatisticaltype() == 1) { if (serviceSubtaskCountReq.getDrcode() != null && !serviceSubtaskCountReq.getDrcode().isEmpty()) { groupKey = drcode; } else { groupKey = "leavehospitaldistrictcode"; } } else if (serviceSubtaskCountReq.getStatisticaltype() != null && serviceSubtaskCountReq.getStatisticaltype() == 2) { if (serviceSubtaskCountReq.getDrcode() != null && !serviceSubtaskCountReq.getDrcode().isEmpty()) { groupKey = drcode; } else { groupKey = "deptcode"; } } List serviceSubtaskStatistics = new ArrayList<>(); // 根据条件进行分组 Map> collect = new HashMap<>(); serviceSubtaskCountReq.setGroupKey(groupKey); List groupKeyList = serviceSubtaskMapper.getSfStatisticsGroupKey(serviceSubtaskCountReq); serviceSubtaskCountReq.setGroupKeyList(groupKeyList); List rawData = serviceSubtaskMapper.getSfStatistics(serviceSubtaskCountReq); switch (groupKey) { case "drcode": collect = rawData.stream().collect(Collectors.groupingBy(subtask -> Optional.ofNullable(subtask.getDrcode()).orElse("Unknown"))); break; case "management_doctor_code": rawData = rawData.stream().peek(item -> { item.setDrname(item.getManagementDoctor()); item.setDrcode(item.getManagementDoctorCode()); }).collect(Collectors.toList()); collect = rawData.stream().collect(Collectors.groupingBy(subtask -> Optional.ofNullable(subtask.getManagementDoctorCode()).orElse("Unknown"))); break; case "deptcode": collect = rawData.stream().collect(Collectors.groupingBy(subtask -> Optional.ofNullable(subtask.getDeptcode()).orElse("Unknown"))); break; case "leavehospitaldistrictcode": collect = rawData.stream().collect(Collectors.groupingBy(subtask -> Optional.ofNullable(subtask.getLeavehospitaldistrictcode()).orElse("Unknown"))); break; default: collect = rawData.stream().collect(Collectors.groupingBy(subtask -> Optional.ofNullable(subtask.getDrcode()).orElse("Unknown"))); break; } //获取及时率统计合集 Map> jsRates = getSsRateForSfStatistics(serviceSubtaskCountReq, collect); for (String collectKey : collect.keySet()) { List serviceSubtaskList = collect.get(collectKey); if (CollectionUtils.isEmpty(serviceSubtaskList)) { continue; } ServiceSubtaskStatistic statistic = getStatistic(serviceSubtaskList, serviceSubtaskCountReq.getFollowUpCountStyle(), serviceSubtaskCountReq.getVisitCount()); if (ObjectUtils.isNotEmpty(jsRates)) { Map jsRateMap = jsRates.get(collectKey); BigDecimal jsRate = new BigDecimal("0"); if (ObjectUtils.isNotEmpty(jsRateMap) && ObjectUtils.isNotEmpty(jsRateMap.get("rate"))) { jsRate = new BigDecimal(jsRateMap.get("rate").toString()); } Double jsRateDouble = (jsRate.setScale(4, RoundingMode.HALF_UP)).doubleValue(); statistic.setRate(jsRateDouble); } if (ObjectUtils.isNotEmpty(statistic)) { serviceSubtaskStatistics.add(statistic); } } return serviceSubtaskStatistics; } /** * 获取专病随访统计比例 * * @param serviceSubtaskCountReq * @return */ @Override // @Cacheable(value = "specialSfStatistics", key = "T(org.springframework.util.DigestUtils).md5DigestAsHex(#serviceSubtaskCountReq.toString().getBytes())", unless = "#result == null or #result.isEmpty()") public List getSpecialSfStatistics(ServiceSubtaskCountReq serviceSubtaskCountReq) { log.info("getSpecialSfStatistics的入参为：{}", serviceSubtaskCountReq); String groupKey = "drcode"; if (serviceSubtaskCountReq.getDrcode() != null && !serviceSubtaskCountReq.getDrcode().isEmpty()) { groupKey = "drcode"; } else { groupKey = "task_name"; } List serviceSubtaskStatistics = new ArrayList<>(); serviceSubtaskCountReq.setGroupKey(groupKey); serviceSubtaskStatistics = serviceSubtaskMapper.getSpecialSfStatistics(serviceSubtaskCountReq); return serviceSubtaskStatistics; } /** * 随访统计-及时率统计 * * @param serviceSubtaskCountReq * @param collect * @return */ public Map> getSsRateForSfStatistics(ServiceSubtaskCountReq serviceSubtaskCountReq, Map> collect) { if (ObjectUtils.isEmpty(serviceSubtaskCountReq)) { return null; } String groupKey = serviceSubtaskCountReq.getGroupKey(); if (StringUtils.isEmpty(groupKey)) { return null; } List groupKeyList = new ArrayList<>(collect.keySet()); if (ObjectUtils.isEmpty(groupKeyList)) { return null; } //及时率统计 ServiceSubtaskEntity ssRate = new ServiceSubtaskEntity(); ssRate.setOrgid(serviceSubtaskCountReq.getOrgid()); ssRate.setStarttime(serviceSubtaskCountReq.getStartTime()); ssRate.setEndtime(serviceSubtaskCountReq.getEndTime()); ssRate.setStartOutHospTime(serviceSubtaskCountReq.getHospitalStartTime()); ssRate.setEndOutHospTime(serviceSubtaskCountReq.getHospitalEndTime()); ssRate.setVisitCount(serviceSubtaskCountReq.getVisitCount()); ssRate.setServiceTypeList(serviceSubtaskCountReq.getServiceType()); if (serviceSubtaskCountReq.getEndTime() != null && new Date().before(serviceSubtaskCountReq.getEndTime())) { ssRate.setEndtime(new Date()); } ssRate.setGroupKey(groupKey); ssRate.setGroupKeyList(groupKeyList); ssRate.setRateDay(serviceSubtaskCountReq.getRateDay()); Map> jsRates = new HashMap<>(); if (!collect.isEmpty()) { jsRates = serviceSubtaskMapper.selectTimelyRateBatch(ssRate); } return jsRates; } public List getSfStatisticsExport(ServiceSubtaskCountReq serviceSubtaskCountReq) { List sfStatistics = getSfStatistics(serviceSubtaskCountReq); // 添加总计行 if (CollectionUtils.isNotEmpty(sfStatistics)) { ServiceSubtaskStatistic totalRow = calculateTotalRow(sfStatistics); totalRow.setLeavehospitaldistrictname("总计"); totalRow.setDeptname("总计"); sfStatistics.add(totalRow); } return sfStatistics; } @Override public List getSfStatisticsIsAbnormalExport(ServiceSubtaskCountReq serviceSubtaskCountReq) { return null; } /** * 获取随访统计比例 * * @param serviceSubtaskCountReq * @return */ @Override @Cacheable(value = "sfStatisticsJoy", key = "T(org.springframework.util.DigestUtils).md5DigestAsHex(#serviceSubtaskCountReq.toString().getBytes())", unless = "#result == null or #result.isEmpty()") public List getSfStatisticsJoy(ServiceSubtaskCountReq serviceSubtaskCountReq) { log.error("getSfStatistics的入参为：{}", serviceSubtaskCountReq); List serviceSubtaskStatistics = new ArrayList<>(); // 根据条件进行分组 Map> collect = new HashMap<>(); String orgid = null; if (serviceSubtaskCountReq.getLeavehospitaldistrictcodes() != null && serviceSubtaskCountReq.getLeavehospitaldistrictcodes().size() > 0) { if (serviceSubtaskCountReq.getDrcode() != null && !serviceSubtaskCountReq.getDrcode().isEmpty()) { collect = serviceSubtaskMapper.getSfStatistics(serviceSubtaskCountReq).stream().collect(Collectors.groupingBy(subtask -> Optional.ofNullable(subtask.getDrname()).orElse("Unknown"))); } else { collect = serviceSubtaskMapper.getSfStatistics(serviceSubtaskCountReq).stream().collect(Collectors.groupingBy(subtask -> Optional.ofNullable(subtask.getLeavehospitaldistrictname()).orElse("Unknown"))); } } else if (serviceSubtaskCountReq.getDeptcodes() != null && serviceSubtaskCountReq.getDeptcodes().size() > 0) { if (serviceSubtaskCountReq.getDrcode() != null && !serviceSubtaskCountReq.getDrcode().isEmpty()) { collect = serviceSubtaskMapper.getSfStatistics(serviceSubtaskCountReq).stream().collect(Collectors.groupingBy(subtask -> Optional.ofNullable(subtask.getDrname()).orElse("Unknown"))); } else { collect = serviceSubtaskMapper.getSfStatistics(serviceSubtaskCountReq).stream().collect(Collectors.groupingBy(subtask -> Optional.ofNullable(subtask.getDeptname()).orElse("Unknown"))); } } List joySubCount = serviceSubtaskMapper.getSfStatisticsJoy(serviceSubtaskCountReq); for (List serviceSubtaskList : collect.values()) { if (CollectionUtils.isEmpty(serviceSubtaskList)) { continue; } ServiceSubtaskStatistic statistic = getStatisticJoy(serviceSubtaskList, joySubCount); //及时率 ServiceSubtask ss = new ServiceSubtask(); orgid = serviceSubtaskList.get(0).getOrgid(); ss.setOrgid(orgid); // 如果有医生编码，设置医生编码用于及时率查询 if (serviceSubtaskCountReq.getDrcode() != null && !serviceSubtaskCountReq.getDrcode().isEmpty()) { ss.setDrcode(serviceSubtaskList.get(0).getDrcode()); } else { if (CollectionUtils.isNotEmpty(serviceSubtaskCountReq.getLeavehospitaldistrictcodes())) { ss.setLeavehospitaldistrictcode(serviceSubtaskList.get(0).getLeavehospitaldistrictcode()); } else if (CollectionUtils.isNotEmpty(serviceSubtaskCountReq.getDeptcodes())) { ss.setDeptcode(serviceSubtaskList.get(0).getDeptcode()); } } ss.setStarttime(serviceSubtaskCountReq.getStartTime()); ss.setEndtime(serviceSubtaskCountReq.getEndTime()); if (serviceSubtaskCountReq.getEndTime() != null && new Date().before(serviceSubtaskCountReq.getEndTime())) { ss.setEndtime(new Date()); } ss.setStartOutHospTime(serviceSubtaskCountReq.getHospitalStartTime()); ss.setEndOutHospTime(serviceSubtaskCountReq.getHospitalEndTime()); Double jsRate = serviceSubtaskMapper.selectTimelyRate(ss); statistic.setRate(jsRate); if (ObjectUtils.isNotEmpty(statistic)) { serviceSubtaskStatistics.add(statistic); } } if (CollectionUtils.isNotEmpty(serviceSubtaskStatistics)) { for (ServiceSubtaskStatistic serviceSubtaskStatistic : serviceSubtaskStatistics) { //所有满意度数量 //满意度模块化后：满意度指数据此改为调用满意度模块门面； //模块关闭时门面返回全零 Map（与被迁移实现的实际输出一致），不影响随访统计其它字段。 if (CollectionUtils.isNotEmpty(serviceSubtaskCountReq.getDeptcodes())) { Map satisfactionIndex = satisfactionFacade.getSatisfactionIndex("1", serviceSubtaskStatistic.getDeptcode(), orgid, serviceSubtaskCountReq.getIvrCategoryid(), serviceSubtaskCountReq.getSvyCategoryid()); serviceSubtaskStatistic.setJoyAllCount(satisfactionIndex.get("mydtmzl") != null ? (Integer) satisfactionIndex.get("mydtmzl") : 0); serviceSubtaskStatistic.setJoyCount(satisfactionIndex.get("mydtbl") != null ? (Integer) satisfactionIndex.get("mydtbl") : 0); serviceSubtaskStatistic.setJoyTotal((Double) satisfactionIndex.get("wcbl")); } else if (CollectionUtils.isNotEmpty(serviceSubtaskCountReq.getLeavehospitaldistrictcodes())) { Map satisfactionIndex = satisfactionFacade.getSatisfactionIndex("2", serviceSubtaskStatistic.getLeavehospitaldistrictcode(), orgid, serviceSubtaskCountReq.getIvrCategoryid(), serviceSubtaskCountReq.getSvyCategoryid()); serviceSubtaskStatistic.setJoyAllCount(satisfactionIndex.get("mydtmzl") != null ? (Integer) satisfactionIndex.get("mydtmzl") : 0); serviceSubtaskStatistic.setJoyCount(satisfactionIndex.get("mydtbl") != null ? (Integer) satisfactionIndex.get("mydtbl") : 0); serviceSubtaskStatistic.setJoyTotal((Double) satisfactionIndex.get("wcbl")); } } } return serviceSubtaskStatistics; } private ServiceSubtaskStatistic getStatistic(List serviceSubtaskList, String followUpCountStyle, Integer visitCount) { ServiceSubtaskStatistic serviceSubtaskStatistic = new ServiceSubtaskStatistic(); if (visitCount != null && visitCount > 1) { serviceSubtaskStatistic = getStatisticAgain(serviceSubtaskList, followUpCountStyle); } else if (visitCount != null && visitCount == 1) { serviceSubtaskStatistic = getStatisticFirst(serviceSubtaskList, followUpCountStyle); } else { //格式化为两位小数的百分比 DecimalFormat percentFormat = new DecimalFormat("##.##%"); serviceSubtaskStatistic.setDeptname(serviceSubtaskList.get(0).getDeptname()); serviceSubtaskStatistic.setDeptcode(serviceSubtaskList.get(0).getDeptcode()); serviceSubtaskStatistic.setLeavehospitaldistrictname(serviceSubtaskList.get(0).getLeavehospitaldistrictname()); serviceSubtaskStatistic.setLeavehospitaldistrictcode(serviceSubtaskList.get(0).getLeavehospitaldistrictcode()); serviceSubtaskStatistic.setDrcode(serviceSubtaskList.get(0).getDrcode()); serviceSubtaskStatistic.setDrname(serviceSubtaskList.get(0).getDrname()); //出院人次 serviceSubtaskStatistic.setDischargeCount(serviceSubtaskList.size()); for (ServiceSubtask serviceSubtask : serviceSubtaskList) { //无需随访人次 if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate() == 4) { serviceSubtaskStatistic.setNonFollowUp(serviceSubtaskStatistic.getNonFollowUp() + 1L); if (serviceSubtask.getTaskSituation() != null && serviceSubtask.getTaskSituation() == 6) { serviceSubtaskStatistic.setFilterCount(serviceSubtaskStatistic.getFilterCount() + 1L); } } //应随访人次 if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate() != 4) { serviceSubtaskStatistic.setFollowUpNeeded(serviceSubtaskStatistic.getFollowUpNeeded() + 1L); } //首次出院随访 if (serviceSubtask.getVisitCount() != null && serviceSubtask.getVisitCount() == 1) { //首次应随访 if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L)) { serviceSubtaskStatistic.setNeedFollowUp(serviceSubtaskStatistic.getNeedFollowUp() + 1L); } //首次无需随访 if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate().equals(4L)) { serviceSubtaskStatistic.setNonFollowUpFirst(serviceSubtaskStatistic.getNonFollowUpFirst() + 1L); } //首次随访失败(包括随访失败+人工超时) if (serviceSubtask.getSendstate() != null && (serviceSubtask.getSendstate().equals(5L) || serviceSubtask.getSendstate().equals(7L))) { serviceSubtaskStatistic.setFollowUpFail(serviceSubtaskStatistic.getFollowUpFail() + 1L); } /** * 不同统计方式下不同的随访成功数 参数 followUpCountStyle 控制 */ if (StringUtils.isNotEmpty(followUpCountStyle) && followUpCountStyle.equals("1")) { //首次随访成功 if (serviceSubtask.getSendstate() != null && (serviceSubtask.getSendstate().equals(6L))) { serviceSubtaskStatistic.setFollowUpSuccess(serviceSubtaskStatistic.getFollowUpSuccess() + 1L); } //首次无需随访 if (serviceSubtask.getSendstate() != null && (serviceSubtask.getSendstate().equals(4L))) { serviceSubtaskStatistic.setNonFollowUpFirst(serviceSubtaskStatistic.getNonFollowUpFirst() + 1L); } //首次随访人工 (不统计不执行) if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("1")) { serviceSubtaskStatistic.setManual(serviceSubtaskStatistic.getManual() + 1L); } //首次随访语音 (不统计不执行) if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("3")) { serviceSubtaskStatistic.setVoice(serviceSubtaskStatistic.getVoice() + 1L); } //首次随访短信(不统计不执行) if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("4")) { serviceSubtaskStatistic.setSms(serviceSubtaskStatistic.getSms() + 1L); } //首次随访微信(不统计不执行) if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("5")) { serviceSubtaskStatistic.setWeChat(serviceSubtaskStatistic.getWeChat() + 1L); } } else if (StringUtils.isNotEmpty(followUpCountStyle) && followUpCountStyle.equals("3")) { //首次随访成功 if (serviceSubtask.getSendstate() != null && (serviceSubtask.getSendstate().equals(6L))) { serviceSubtaskStatistic.setFollowUpSuccess(serviceSubtaskStatistic.getFollowUpSuccess() + 1L); } //首次无需随访 if (serviceSubtask.getSendstate() != null && (serviceSubtask.getSendstate().equals(4L))) { serviceSubtaskStatistic.setNonFollowUpFirst(serviceSubtaskStatistic.getNonFollowUpFirst() + 1L); } //首次随访人工 (只统计已完成) if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate().equals(6L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("1")) { serviceSubtaskStatistic.setManual(serviceSubtaskStatistic.getManual() + 1L); } //首次随访语音 (只统计已完成) if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate().equals(6L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("3")) { serviceSubtaskStatistic.setVoice(serviceSubtaskStatistic.getVoice() + 1L); } //首次随访短信(只统计已完成) if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate().equals(6L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("4")) { serviceSubtaskStatistic.setSms(serviceSubtaskStatistic.getSms() + 1L); } //首次随访微信(只统计已完成) if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate().equals(6L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("5")) { serviceSubtaskStatistic.setWeChat(serviceSubtaskStatistic.getWeChat() + 1L); } } else { //首次随访成功 - 统计时候加上不执行的，已发送的 if (serviceSubtask.getSendstate() != null && (serviceSubtask.getSendstate().equals(6L) || serviceSubtask.getSendstate().equals(3L) || serviceSubtask.getSendstate().equals(4L))) { serviceSubtaskStatistic.setFollowUpSuccess(serviceSubtaskStatistic.getFollowUpSuccess() + 1L); } //首次无需随访 if (serviceSubtask.getSendstate() != null && (serviceSubtask.getSendstate().equals(4L))) { serviceSubtaskStatistic.setNonFollowUpFirst(serviceSubtaskStatistic.getNonFollowUpFirst() + 1L); } //首次随访人工 (统计不执行) if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("1")) { serviceSubtaskStatistic.setManual(serviceSubtaskStatistic.getManual() + 1L); } //首次随访语音 (统计不执行) if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("3")) { serviceSubtaskStatistic.setVoice(serviceSubtaskStatistic.getVoice() + 1L); } //首次随访短信(统计不执行) if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("4")) { serviceSubtaskStatistic.setSms(serviceSubtaskStatistic.getSms() + 1L); } //首次随访微信(统计不执行) if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("5")) { serviceSubtaskStatistic.setWeChat(serviceSubtaskStatistic.getWeChat() + 1L); } } //首次随访人工成功 if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate().equals(6L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("1")) { serviceSubtaskStatistic.setManualSuccess(serviceSubtaskStatistic.getManualSuccess() + 1L); } //首次随访语音成功 if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate().equals(6L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("3")) { serviceSubtaskStatistic.setVoiceSuccess(serviceSubtaskStatistic.getVoiceSuccess() + 1L); } //首次随访短信成功 if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate().equals(6L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("4")) { serviceSubtaskStatistic.setSmsSuccess(serviceSubtaskStatistic.getSmsSuccess() + 1L); } //首次随访微信成功 if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate().equals(6L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("5")) { serviceSubtaskStatistic.setWeChatSuccess(serviceSubtaskStatistic.getWeChatSuccess() + 1L); } if (serviceSubtaskStatistic.getNeedFollowUp() > 0) { double rate = (double) (serviceSubtaskStatistic.getFollowUpSuccess() + serviceSubtaskStatistic.getFollowUpFail()) / serviceSubtaskStatistic.getNeedFollowUp(); serviceSubtaskStatistic.setFollowUpRate(percentFormat.format(rate)); } else { serviceSubtaskStatistic.setFollowUpRate("0.00%"); } //结果异常 if (serviceSubtask.getSendstate() != null && serviceSubtask.getExcep().equals("1")) { serviceSubtaskStatistic.setAbnormal(serviceSubtaskStatistic.getAbnormal() + 1L); } }//二次出院随访 else if (serviceSubtask.getVisitCount() != null && serviceSubtask.getVisitCount() > 1) { //再次应随访 if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate() != 4) { serviceSubtaskStatistic.setNeedFollowUpAgain(serviceSubtaskStatistic.getNeedFollowUpAgain() + 1L); } //再次无需随访 if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate() == 4) { serviceSubtaskStatistic.setNonFollowUpAgain(serviceSubtaskStatistic.getNonFollowUpAgain() + 1L); } //再次待随访 if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate() == 2) { serviceSubtaskStatistic.setPendingFollowUpAgain(serviceSubtaskStatistic.getPendingFollowUpAgain() + 1L); } //再次随访失败 if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate() == 5) { serviceSubtaskStatistic.setFollowUpFailAgain(serviceSubtaskStatistic.getFollowUpFailAgain() + 1L); } /** * 不同统计方式下不同的随访成功数 参数 followUpCountStyle 控制 */ if (StringUtils.isNotEmpty(followUpCountStyle) && followUpCountStyle.equals("1")) { //再次随访成功 if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate().equals(6L)) { serviceSubtaskStatistic.setFollowUpSuccessAgain(serviceSubtaskStatistic.getFollowUpSuccessAgain() + 1L); } //再次随访人工(不统计不执行) if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("1")) { serviceSubtaskStatistic.setManualAgain(serviceSubtaskStatistic.getManualAgain() + 1L); } //再次随访语音(不统计不执行) if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("3")) { serviceSubtaskStatistic.setVoiceAgain(serviceSubtaskStatistic.getVoiceAgain() + 1L); } //再次随访短信(不统计不执行) if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("4")) { serviceSubtaskStatistic.setSmsAgain(serviceSubtaskStatistic.getSmsAgain() + 1L); } //再次随访微信(不统计不执行) if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("5")) { serviceSubtaskStatistic.setWeChatAgain(serviceSubtaskStatistic.getWeChatAgain() + 1L); } } else if (StringUtils.isNotEmpty(followUpCountStyle) && followUpCountStyle.equals("3")) { //再次随访成功 if (serviceSubtask.getSendstate() != null && (serviceSubtask.getSendstate().equals(6L))) { serviceSubtaskStatistic.setFollowUpSuccessAgain(serviceSubtaskStatistic.getFollowUpSuccessAgain() + 1L); } //再次随访人工 (只统计已完成) if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate().equals(6L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("1")) { serviceSubtaskStatistic.setManualAgain(serviceSubtaskStatistic.getManualAgain() + 1L); } //再次随访语音 (只统计已完成) if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate().equals(6L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("3")) { serviceSubtaskStatistic.setVoiceAgain(serviceSubtaskStatistic.getVoiceAgain() + 1L); } //再次随访短信(只统计已完成) if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate().equals(6L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("4")) { serviceSubtaskStatistic.setSmsAgain(serviceSubtaskStatistic.getSmsAgain() + 1L); } //再次随访微信(只统计已完成) if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate().equals(6L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("5")) { serviceSubtaskStatistic.setWeChatAgain(serviceSubtaskStatistic.getWeChatAgain() + 1L); } } else { //再次随访成功 if (serviceSubtask.getSendstate() != null && (serviceSubtask.getSendstate().equals(1L) || serviceSubtask.getSendstate().equals(6L) || serviceSubtask.getSendstate().equals(3L) || serviceSubtask.getSendstate().equals(4L))) { serviceSubtaskStatistic.setFollowUpSuccessAgain(serviceSubtaskStatistic.getFollowUpSuccessAgain() + 1L); } //再次随访人工(统计不执行) if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("1")) { serviceSubtaskStatistic.setManualAgain(serviceSubtaskStatistic.getManualAgain() + 1L); } //再次随访语音(统计不执行) if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("3")) { serviceSubtaskStatistic.setVoiceAgain(serviceSubtaskStatistic.getVoiceAgain() + 1L); } //再次随访短信(统计不执行) if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("4")) { serviceSubtaskStatistic.setSmsAgain(serviceSubtaskStatistic.getSmsAgain() + 1L); } //再次随访微信(统计不执行) if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("5")) { serviceSubtaskStatistic.setWeChatAgain(serviceSubtaskStatistic.getWeChatAgain() + 1L); } } //再次随访人工成功 if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate().equals(6L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("1")) { serviceSubtaskStatistic.setManualAgainSuccess(serviceSubtaskStatistic.getManualAgainSuccess() + 1L); } //再次随访语音成功 if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate().equals(6L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("3")) { serviceSubtaskStatistic.setVoiceAgainSuccess(serviceSubtaskStatistic.getVoiceAgainSuccess() + 1L); } //再次随访短信成功 if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate().equals(6L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("4")) { serviceSubtaskStatistic.setSmsAgainSuccess(serviceSubtaskStatistic.getSmsAgainSuccess() + 1L); } //再次随访微信成功 if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate().equals(6L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("5")) { serviceSubtaskStatistic.setWeChatAgainSuccess(serviceSubtaskStatistic.getWeChatAgainSuccess() + 1L); } if (serviceSubtaskStatistic.getNeedFollowUp() > 0) { double rate = (double) (serviceSubtaskStatistic.getFollowUpSuccessAgain() + serviceSubtaskStatistic.getFollowUpFailAgain()) / serviceSubtaskStatistic.getNeedFollowUpAgain(); serviceSubtaskStatistic.setFollowUpRateAgain(percentFormat.format(rate)); } else { serviceSubtaskStatistic.setFollowUpRateAgain("0.00%"); } //再次异常 if (serviceSubtask.getSendstate() != null && serviceSubtask.getExcep().equals("1")) { serviceSubtaskStatistic.setAbnormalAgain(serviceSubtaskStatistic.getAbnormalAgain() + 1L); } } //随访情况 if (serviceSubtask.getTaskSituation() != null && serviceSubtask.getTaskSituation() == 1) { serviceSubtaskStatistic.setTaskSituation1(serviceSubtaskStatistic.getTaskSituation1() + 1); } if (serviceSubtask.getTaskSituation() != null && serviceSubtask.getTaskSituation() == 2) { serviceSubtaskStatistic.setTaskSituation2(serviceSubtaskStatistic.getTaskSituation2() + 1); } if (serviceSubtask.getTaskSituation() != null && serviceSubtask.getTaskSituation() == 3) { serviceSubtaskStatistic.setTaskSituation3(serviceSubtaskStatistic.getTaskSituation3() + 1); } if (serviceSubtask.getTaskSituation() != null && serviceSubtask.getTaskSituation() == 4) { serviceSubtaskStatistic.setTaskSituation4(serviceSubtaskStatistic.getTaskSituation4() + 1); } if (serviceSubtask.getTaskSituation() != null && serviceSubtask.getTaskSituation() == 5) { serviceSubtaskStatistic.setTaskSituation5(serviceSubtaskStatistic.getTaskSituation5() + 1); } if (serviceSubtask.getTaskSituation() != null && serviceSubtask.getTaskSituation() == 7) { serviceSubtaskStatistic.setTaskSituation6(serviceSubtaskStatistic.getTaskSituation6() + 1); } } return serviceSubtaskStatistic; } return serviceSubtaskStatistic; } /** * 首次随访统计 * * @param serviceSubtaskList * @param followUpCountStyle * @return */ private ServiceSubtaskStatistic getStatisticFirst(List serviceSubtaskList, String followUpCountStyle) { ServiceSubtaskStatistic serviceSubtaskStatistic = new ServiceSubtaskStatistic(); //格式化为两位小数的百分比 DecimalFormat percentFormat = new DecimalFormat("##.##%"); serviceSubtaskStatistic.setDeptname(serviceSubtaskList.get(0).getDeptname()); serviceSubtaskStatistic.setDeptcode(serviceSubtaskList.get(0).getDeptcode()); serviceSubtaskStatistic.setLeavehospitaldistrictname(serviceSubtaskList.get(0).getLeavehospitaldistrictname()); serviceSubtaskStatistic.setLeavehospitaldistrictcode(serviceSubtaskList.get(0).getLeavehospitaldistrictcode()); serviceSubtaskStatistic.setDrcode(serviceSubtaskList.get(0).getDrcode()); serviceSubtaskStatistic.setDrname(serviceSubtaskList.get(0).getDrname()); //出院人次 serviceSubtaskStatistic.setDischargeCount(serviceSubtaskList.size()); for (ServiceSubtask serviceSubtask : serviceSubtaskList) { //无需随访人次 if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate() == 4) { serviceSubtaskStatistic.setNonFollowUp(serviceSubtaskStatistic.getNonFollowUp() + 1L); if (serviceSubtask.getTaskSituation() != null && serviceSubtask.getTaskSituation() == 6) { serviceSubtaskStatistic.setFilterCount(serviceSubtaskStatistic.getFilterCount() + 1L); } } //应随访人次 if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate() != 4) { serviceSubtaskStatistic.setFollowUpNeeded(serviceSubtaskStatistic.getFollowUpNeeded() + 1L); } //首次出院随访 if (serviceSubtask.getVisitCount() != null && serviceSubtask.getVisitCount() == 1) { //首次应随访 if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate() != 4) { serviceSubtaskStatistic.setNeedFollowUp(serviceSubtaskStatistic.getNeedFollowUp() + 1L); } //首次无需随访 if (serviceSubtask.getSendstate() != null && (serviceSubtask.getSendstate().equals(4L))) { serviceSubtaskStatistic.setNonFollowUpFirst(serviceSubtaskStatistic.getNonFollowUpFirst() + 1L); } //首次待随访 if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate() == 2) { serviceSubtaskStatistic.setPendingFollowUp(serviceSubtaskStatistic.getPendingFollowUp() + 1L); } //首次随访失败(包括随访失败+人工超时) if (serviceSubtask.getSendstate() != null && (serviceSubtask.getSendstate() == 5 || serviceSubtask.getSendstate() == 7)) { serviceSubtaskStatistic.setFollowUpFail(serviceSubtaskStatistic.getFollowUpFail() + 1L); } /** * 不同统计方式下不同的随访成功数 参数 followUpCountStyle 控制 */ if (StringUtils.isNotEmpty(followUpCountStyle) && followUpCountStyle.equals("1")) { //首次随访成功 if (serviceSubtask.getSendstate() != null && (serviceSubtask.getSendstate().equals(6L))) { serviceSubtaskStatistic.setFollowUpSuccess(serviceSubtaskStatistic.getFollowUpSuccess() + 1L); } //首次随访人工 (不统计不执行) if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("1")) { serviceSubtaskStatistic.setManual(serviceSubtaskStatistic.getManual() + 1L); } //首次随访语音 (不统计不执行) if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("3")) { serviceSubtaskStatistic.setVoice(serviceSubtaskStatistic.getVoice() + 1L); } //首次随访短信(不统计不执行) if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("4")) { serviceSubtaskStatistic.setSms(serviceSubtaskStatistic.getSms() + 1L); } //首次随访微信(不统计不执行) if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("5")) { serviceSubtaskStatistic.setWeChat(serviceSubtaskStatistic.getWeChat() + 1L); } } else if (StringUtils.isNotEmpty(followUpCountStyle) && followUpCountStyle.equals("3")) { //首次随访成功 if (serviceSubtask.getSendstate() != null && (serviceSubtask.getSendstate().equals(6L))) { serviceSubtaskStatistic.setFollowUpSuccess(serviceSubtaskStatistic.getFollowUpSuccess() + 1L); } //首次随访人工 (只统计已完成) if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate().equals(6L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("1")) { serviceSubtaskStatistic.setManual(serviceSubtaskStatistic.getManual() + 1L); } //首次随访语音 (只统计已完成) if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate().equals(6L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("3")) { serviceSubtaskStatistic.setVoice(serviceSubtaskStatistic.getVoice() + 1L); } //首次随访短信(只统计已完成) if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate().equals(6L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("4")) { serviceSubtaskStatistic.setSms(serviceSubtaskStatistic.getSms() + 1L); } //首次随访微信(只统计已完成) if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate().equals(6L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("5")) { serviceSubtaskStatistic.setWeChat(serviceSubtaskStatistic.getWeChat() + 1L); } } else { //首次随访成功 - 统计时候加上不执行的，已发送的 if (serviceSubtask.getSendstate() != null && (serviceSubtask.getSendstate().equals(6L) || serviceSubtask.getSendstate().equals(3L) || serviceSubtask.getSendstate().equals(4L))) { serviceSubtaskStatistic.setFollowUpSuccess(serviceSubtaskStatistic.getFollowUpSuccess() + 1L); } //首次随访人工 (统计不执行) if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("1")) { serviceSubtaskStatistic.setManual(serviceSubtaskStatistic.getManual() + 1L); } //首次随访语音 (统计不执行) if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("3")) { serviceSubtaskStatistic.setVoice(serviceSubtaskStatistic.getVoice() + 1L); } //首次随访短信(统计不执行) if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("4")) { serviceSubtaskStatistic.setSms(serviceSubtaskStatistic.getSms() + 1L); } //首次随访微信(统计不执行) if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("5")) { serviceSubtaskStatistic.setWeChat(serviceSubtaskStatistic.getWeChat() + 1L); } } //首次随访人工成功 if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate().equals(6L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("1")) { serviceSubtaskStatistic.setManualSuccess(serviceSubtaskStatistic.getManualSuccess() + 1L); } //首次随访语音成功 if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate().equals(6L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("3")) { serviceSubtaskStatistic.setVoiceSuccess(serviceSubtaskStatistic.getVoiceSuccess() + 1L); } //首次随访短信成功 if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate().equals(6L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("4")) { serviceSubtaskStatistic.setSmsSuccess(serviceSubtaskStatistic.getSmsSuccess() + 1L); } //首次随访微信成功 if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate().equals(6L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("5")) { serviceSubtaskStatistic.setWeChatSuccess(serviceSubtaskStatistic.getWeChatSuccess() + 1L); } if (serviceSubtaskStatistic.getNeedFollowUp() > 0) { double rate = (double) (serviceSubtaskStatistic.getFollowUpSuccess() + serviceSubtaskStatistic.getFollowUpFail()) / serviceSubtaskStatistic.getNeedFollowUp(); serviceSubtaskStatistic.setFollowUpRate(percentFormat.format(rate)); } else { serviceSubtaskStatistic.setFollowUpRate("0.00%"); } //结果异常 if (serviceSubtask.getSendstate() != null && serviceSubtask.getExcep().equals("1")) { serviceSubtaskStatistic.setAbnormal(serviceSubtaskStatistic.getAbnormal() + 1L); } } //随访情况 if (serviceSubtask.getTaskSituation() != null && serviceSubtask.getTaskSituation() == 1) { serviceSubtaskStatistic.setTaskSituation1(serviceSubtaskStatistic.getTaskSituation1() + 1); } if (serviceSubtask.getTaskSituation() != null && serviceSubtask.getTaskSituation() == 2) { serviceSubtaskStatistic.setTaskSituation2(serviceSubtaskStatistic.getTaskSituation2() + 1); } if (serviceSubtask.getTaskSituation() != null && serviceSubtask.getTaskSituation() == 3) { serviceSubtaskStatistic.setTaskSituation3(serviceSubtaskStatistic.getTaskSituation3() + 1); } if (serviceSubtask.getTaskSituation() != null && serviceSubtask.getTaskSituation() == 4) { serviceSubtaskStatistic.setTaskSituation4(serviceSubtaskStatistic.getTaskSituation4() + 1); } if (serviceSubtask.getTaskSituation() != null && serviceSubtask.getTaskSituation() == 5) { serviceSubtaskStatistic.setTaskSituation5(serviceSubtaskStatistic.getTaskSituation5() + 1); } if (serviceSubtask.getTaskSituation() != null && serviceSubtask.getTaskSituation() == 7) { serviceSubtaskStatistic.setTaskSituation6(serviceSubtaskStatistic.getTaskSituation6() + 1); } } return serviceSubtaskStatistic; } /** * 再次随访统计 * * @param serviceSubtaskList * @param followUpCountStyle * @return */ private ServiceSubtaskStatistic getStatisticAgain(List serviceSubtaskList, String followUpCountStyle) { ServiceSubtaskStatistic serviceSubtaskStatistic = new ServiceSubtaskStatistic(); //格式化为两位小数的百分比 DecimalFormat percentFormat = new DecimalFormat("##.##%"); serviceSubtaskStatistic.setDeptname(serviceSubtaskList.get(0).getDeptname()); serviceSubtaskStatistic.setDeptcode(serviceSubtaskList.get(0).getDeptcode()); serviceSubtaskStatistic.setLeavehospitaldistrictname(serviceSubtaskList.get(0).getLeavehospitaldistrictname()); serviceSubtaskStatistic.setLeavehospitaldistrictcode(serviceSubtaskList.get(0).getLeavehospitaldistrictcode()); serviceSubtaskStatistic.setDrcode(serviceSubtaskList.get(0).getDrcode()); serviceSubtaskStatistic.setDrname(serviceSubtaskList.get(0).getDrname()); //出院人次 serviceSubtaskStatistic.setDischargeCount(serviceSubtaskList.size()); for (ServiceSubtask serviceSubtask : serviceSubtaskList) { //无需随访人次 if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate() == 4) { serviceSubtaskStatistic.setNonFollowUp(serviceSubtaskStatistic.getNonFollowUp() + 1L); if (serviceSubtask.getTaskSituation() != null && serviceSubtask.getTaskSituation() == 6) { serviceSubtaskStatistic.setFilterCount(serviceSubtaskStatistic.getFilterCount() + 1L); } } //应随访人次 if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate() != 4) { serviceSubtaskStatistic.setFollowUpNeeded(serviceSubtaskStatistic.getFollowUpNeeded() + 1L); } //再次出院随访 if (serviceSubtask.getVisitCount() != null && serviceSubtask.getVisitCount() > 1) { //再次应随访 if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate() != 4) { serviceSubtaskStatistic.setNeedFollowUpAgain(serviceSubtaskStatistic.getNeedFollowUpAgain() + 1L); } //再次无需随访 if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate() == 4) { serviceSubtaskStatistic.setNonFollowUpAgain(serviceSubtaskStatistic.getNonFollowUpAgain() + 1L); } //再次待随访 if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate() == 2) { serviceSubtaskStatistic.setPendingFollowUpAgain(serviceSubtaskStatistic.getPendingFollowUpAgain() + 1L); } //再次随访失败 if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate() == 5) { serviceSubtaskStatistic.setFollowUpFailAgain(serviceSubtaskStatistic.getFollowUpFailAgain() + 1L); } /** * 不同统计方式下不同的随访成功数 参数 followUpCountStyle 控制 */ if (StringUtils.isNotEmpty(followUpCountStyle) && followUpCountStyle.equals("1")) { //再次随访成功 if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate().equals(6L)) { serviceSubtaskStatistic.setFollowUpSuccessAgain(serviceSubtaskStatistic.getFollowUpSuccessAgain() + 1L); } //再次随访人工(不统计不执行) if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("1")) { serviceSubtaskStatistic.setManualAgain(serviceSubtaskStatistic.getManualAgain() + 1L); } //再次随访语音(不统计不执行) if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("3")) { serviceSubtaskStatistic.setVoiceAgain(serviceSubtaskStatistic.getVoiceAgain() + 1L); } //再次随访短信(不统计不执行) if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("4")) { serviceSubtaskStatistic.setSmsAgain(serviceSubtaskStatistic.getSmsAgain() + 1L); } //再次随访微信(不统计不执行) if (serviceSubtask.getSendstate() != null && !serviceSubtask.getSendstate().equals(4L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("5")) { serviceSubtaskStatistic.setWeChatAgain(serviceSubtaskStatistic.getWeChatAgain() + 1L); } } else if (StringUtils.isNotEmpty(followUpCountStyle) && followUpCountStyle.equals("3")) { //再次随访成功 if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate().equals(6L)) { serviceSubtaskStatistic.setFollowUpSuccessAgain(serviceSubtaskStatistic.getFollowUpSuccessAgain() + 1L); } //再次随访人工 (只统计已完成) if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate().equals(6L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("1")) { serviceSubtaskStatistic.setManualAgain(serviceSubtaskStatistic.getManualAgain() + 1L); } //再次随访语音 (只统计已完成) if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate().equals(6L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("3")) { serviceSubtaskStatistic.setVoiceAgain(serviceSubtaskStatistic.getVoiceAgain() + 1L); } //再次随访短信(只统计已完成) if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate().equals(6L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("4")) { serviceSubtaskStatistic.setSmsAgain(serviceSubtaskStatistic.getSmsAgain() + 1L); } //首次随访微信(只统计已完成) if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate().equals(6L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("5")) { serviceSubtaskStatistic.setWeChatAgain(serviceSubtaskStatistic.getWeChatAgain() + 1L); } } else { //再次随访成功 if (serviceSubtask.getSendstate() != null && (serviceSubtask.getSendstate().equals(1L) || serviceSubtask.getSendstate().equals(6L) || serviceSubtask.getSendstate().equals(3L) || serviceSubtask.getSendstate().equals(4L))) { serviceSubtaskStatistic.setFollowUpSuccessAgain(serviceSubtaskStatistic.getFollowUpSuccessAgain() + 1L); } //再次随访人工(统计不执行) if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("1")) { serviceSubtaskStatistic.setManualAgain(serviceSubtaskStatistic.getManualAgain() + 1L); } //再次随访语音(统计不执行) if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("3")) { serviceSubtaskStatistic.setVoiceAgain(serviceSubtaskStatistic.getVoiceAgain() + 1L); } //再次随访短信(统计不执行) if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("4")) { serviceSubtaskStatistic.setSmsAgain(serviceSubtaskStatistic.getSmsAgain() + 1L); } //再次随访微信(统计不执行) if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("5")) { serviceSubtaskStatistic.setWeChatAgain(serviceSubtaskStatistic.getWeChatAgain() + 1L); } } //再次随访人工成功 if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate().equals(6L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("1")) { serviceSubtaskStatistic.setManualAgainSuccess(serviceSubtaskStatistic.getManualAgainSuccess() + 1L); } //再次随访语音成功 if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate().equals(6L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("3")) { serviceSubtaskStatistic.setVoiceAgainSuccess(serviceSubtaskStatistic.getVoiceAgainSuccess() + 1L); } //再次随访短信成功 if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate().equals(6L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("4")) { serviceSubtaskStatistic.setSmsAgainSuccess(serviceSubtaskStatistic.getSmsAgainSuccess() + 1L); } //再次随访微信成功 if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate().equals(6L) && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("5")) { serviceSubtaskStatistic.setWeChatAgainSuccess(serviceSubtaskStatistic.getWeChatAgainSuccess() + 1L); } if (serviceSubtaskStatistic.getNeedFollowUp() > 0) { double rate = (double) (serviceSubtaskStatistic.getFollowUpSuccessAgain() + serviceSubtaskStatistic.getFollowUpFailAgain()) / serviceSubtaskStatistic.getNeedFollowUpAgain(); serviceSubtaskStatistic.setFollowUpRateAgain(percentFormat.format(rate)); } else { serviceSubtaskStatistic.setFollowUpRateAgain("0.00%"); } //再次异常 if (serviceSubtask.getSendstate() != null && serviceSubtask.getExcep().equals("1")) { serviceSubtaskStatistic.setAbnormalAgain(serviceSubtaskStatistic.getAbnormalAgain() + 1L); } } //随访情况 if (serviceSubtask.getTaskSituation() != null && serviceSubtask.getTaskSituation() == 1) { serviceSubtaskStatistic.setTaskSituation1(serviceSubtaskStatistic.getTaskSituation1() + 1); } if (serviceSubtask.getTaskSituation() != null && serviceSubtask.getTaskSituation() == 2) { serviceSubtaskStatistic.setTaskSituation2(serviceSubtaskStatistic.getTaskSituation2() + 1); } if (serviceSubtask.getTaskSituation() != null && serviceSubtask.getTaskSituation() == 3) { serviceSubtaskStatistic.setTaskSituation3(serviceSubtaskStatistic.getTaskSituation3() + 1); } if (serviceSubtask.getTaskSituation() != null && serviceSubtask.getTaskSituation() == 4) { serviceSubtaskStatistic.setTaskSituation4(serviceSubtaskStatistic.getTaskSituation4() + 1); } if (serviceSubtask.getTaskSituation() != null && serviceSubtask.getTaskSituation() == 5) { serviceSubtaskStatistic.setTaskSituation5(serviceSubtaskStatistic.getTaskSituation5() + 1); } if (serviceSubtask.getTaskSituation() != null && serviceSubtask.getTaskSituation() == 7) { serviceSubtaskStatistic.setTaskSituation6(serviceSubtaskStatistic.getTaskSituation6() + 1); } } return serviceSubtaskStatistic; } private ServiceSubtaskStatistic getStatisticJoy(List serviceSubtaskList, List joySubCount) { ServiceSubtaskStatistic serviceSubtaskStatistic = new ServiceSubtaskStatistic(); //格式化为两位小数的百分比 DecimalFormat percentFormat = new DecimalFormat("##.##%"); serviceSubtaskStatistic.setDeptname(serviceSubtaskList.get(0).getDeptname()); serviceSubtaskStatistic.setDeptcode(serviceSubtaskList.get(0).getDeptcode()); serviceSubtaskStatistic.setLeavehospitaldistrictname(serviceSubtaskList.get(0).getLeavehospitaldistrictname()); serviceSubtaskStatistic.setLeavehospitaldistrictcode(serviceSubtaskList.get(0).getLeavehospitaldistrictcode()); serviceSubtaskStatistic.setDrcode(serviceSubtaskList.get(0).getDrcode()); serviceSubtaskStatistic.setDrname(serviceSubtaskList.get(0).getDrname()); //出院人次 serviceSubtaskStatistic.setDischargeCount(serviceSubtaskList.size()); //出院人次详情 serviceSubtaskStatistic.setDischargeCountInfo(serviceSubtaskList); serviceSubtaskStatistic.setJoyCount(0); serviceSubtaskStatistic.setJoyAllCount(0); for (ServiceSubtask serviceSubtask : serviceSubtaskList) { //满意度 List joyCountTemp = joySubCount.stream().filter(r -> r.getSubTaskId().equals(serviceSubtask.getId())).collect(Collectors.toList()); if (joyCountTemp != null && joyCountTemp.size() > 0) { if (ObjectUtils.isNotEmpty(joyCountTemp.get(0).getJoyCount())) serviceSubtaskStatistic.setJoyCount(serviceSubtaskStatistic.getJoyCount() + joyCountTemp.get(0).getJoyCount()); if (ObjectUtils.isNotEmpty(joyCountTemp.get(0).getJoyAllCount())) serviceSubtaskStatistic.setJoyAllCount(serviceSubtaskStatistic.getJoyAllCount() + joyCountTemp.get(0).getJoyAllCount()); } //无需随访人次 if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate() == 4) { serviceSubtaskStatistic.setNonFollowUp(serviceSubtaskStatistic.getNonFollowUp() + 1L); } //应随访人次 if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate() != 4) { serviceSubtaskStatistic.setFollowUpNeeded(serviceSubtaskStatistic.getFollowUpNeeded() + 1L); } //首次出院随访 if (serviceSubtask.getVisitCount() != null && serviceSubtask.getVisitCount() == 1) { if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate() != 4) { serviceSubtaskStatistic.setNeedFollowUp(serviceSubtaskStatistic.getNeedFollowUp() + 1L); } if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate() == 2) { serviceSubtaskStatistic.setPendingFollowUp(serviceSubtaskStatistic.getPendingFollowUp() + 1L); } if (serviceSubtask.getSendstate() != null && (serviceSubtask.getSendstate() == 6)) { serviceSubtaskStatistic.setFollowUpSuccess(serviceSubtaskStatistic.getFollowUpSuccess() + 1L); } if (serviceSubtask.getSendstate() != null && (serviceSubtask.getSendstate() == 5 || serviceSubtask.getSendstate() == 7)) { serviceSubtaskStatistic.setFollowUpFail(serviceSubtaskStatistic.getFollowUpFail() + 1L); } if (serviceSubtaskStatistic.getNeedFollowUp() > 0) { double rate = (double) (serviceSubtaskStatistic.getFollowUpSuccess() + serviceSubtaskStatistic.getFollowUpFail()) / serviceSubtaskStatistic.getNeedFollowUp(); serviceSubtaskStatistic.setFollowUpRate(percentFormat.format(rate)); } else { serviceSubtaskStatistic.setFollowUpRate("0.00%"); } if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("1")) { serviceSubtaskStatistic.setManual(serviceSubtaskStatistic.getManual() + 1L); } if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("4")) { serviceSubtaskStatistic.setSms(serviceSubtaskStatistic.getSms() + 1L); } if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("5")) { serviceSubtaskStatistic.setWeChat(serviceSubtaskStatistic.getWeChat() + 1L); } if (serviceSubtask.getSendstate() != null && serviceSubtask.getExcep().equals("1")) { serviceSubtaskStatistic.setAbnormal(serviceSubtaskStatistic.getAbnormal() + 1L); } }//二次出院随访 else if (serviceSubtask.getVisitCount() != null && serviceSubtask.getVisitCount() > 1) { if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate() != 4) { serviceSubtaskStatistic.setNeedFollowUpAgain(serviceSubtaskStatistic.getNeedFollowUpAgain() + 1L); } if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate() == 2) { serviceSubtaskStatistic.setPendingFollowUpAgain(serviceSubtaskStatistic.getPendingFollowUpAgain() + 1L); } if (serviceSubtask.getSendstate() != null && (serviceSubtask.getSendstate() == 1 || serviceSubtask.getSendstate() == 3 || serviceSubtask.getSendstate() == 6)) { serviceSubtaskStatistic.setFollowUpSuccessAgain(serviceSubtaskStatistic.getFollowUpSuccessAgain() + 1L); } if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate() == 5) { serviceSubtaskStatistic.setFollowUpFailAgain(serviceSubtaskStatistic.getFollowUpFailAgain() + 1L); } if (serviceSubtaskStatistic.getNeedFollowUp() > 0) { double rate = (double) (serviceSubtaskStatistic.getFollowUpSuccessAgain() + serviceSubtaskStatistic.getFollowUpFailAgain()) / serviceSubtaskStatistic.getNeedFollowUpAgain(); serviceSubtaskStatistic.setFollowUpRateAgain(percentFormat.format(rate)); } else { serviceSubtaskStatistic.setFollowUpRateAgain("0.00%"); } if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("1")) { serviceSubtaskStatistic.setManualAgain(serviceSubtaskStatistic.getManualAgain() + 1L); } if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("4")) { serviceSubtaskStatistic.setSmsAgain(serviceSubtaskStatistic.getSmsAgain() + 1L); } if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("5")) { serviceSubtaskStatistic.setWeChatAgain(serviceSubtaskStatistic.getWeChatAgain() + 1L); } if (serviceSubtask.getSendstate() != null && serviceSubtask.getExcep().equals("1")) { serviceSubtaskStatistic.setAbnormalAgain(serviceSubtaskStatistic.getAbnormalAgain() + 1L); } } } return serviceSubtaskStatistic; } private ServiceSubtaskStatistic getStatisticCategory(List serviceSubtaskList, ServiceSubtaskCountReq serviceSubtaskCountReq, List subCounts) { ServiceSubtaskStatistic serviceSubtaskStatistic = new ServiceSubtaskStatistic(); //格式化为两位小数的百分比 DecimalFormat percentFormat = new DecimalFormat("##.##%"); serviceSubtaskStatistic.setDeptname(serviceSubtaskList.get(0).getDeptname()); serviceSubtaskStatistic.setDeptcode(serviceSubtaskList.get(0).getDeptcode()); serviceSubtaskStatistic.setLeavehospitaldistrictname(serviceSubtaskList.get(0).getLeavehospitaldistrictname()); serviceSubtaskStatistic.setLeavehospitaldistrictcode(serviceSubtaskList.get(0).getLeavehospitaldistrictcode()); serviceSubtaskStatistic.setDrcode(serviceSubtaskList.get(0).getDrcode()); serviceSubtaskStatistic.setDrname(serviceSubtaskList.get(0).getDrname()); serviceSubtaskStatistic.setJoyCount(0); serviceSubtaskStatistic.setJoyAllCount(0); //获取随访统计 if (subCounts == null) { subCounts = new ArrayList<>(); } for (ServiceSubtask serviceSubtask : serviceSubtaskList) { List subCountTemp = subCounts.stream().filter(r -> r.getSubTaskId().equals(serviceSubtask.getId())).collect(Collectors.toList()); //统计 if (subCountTemp != null && subCountTemp.size() > 0) { if (ObjectUtils.isNotEmpty(subCountTemp.get(0).getJoyCount())) serviceSubtaskStatistic.setJoyCount(serviceSubtaskStatistic.getJoyCount() + subCountTemp.get(0).getJoyCount()); if (ObjectUtils.isNotEmpty(subCountTemp.get(0).getJoyAllCount())) serviceSubtaskStatistic.setJoyAllCount(serviceSubtaskStatistic.getJoyAllCount() + subCountTemp.get(0).getJoyAllCount()); } //无需随访人次 if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate() == 4) { serviceSubtaskStatistic.setNonFollowUp(serviceSubtaskStatistic.getNonFollowUp() + 1L); } //应随访人次 if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate() != 4) { serviceSubtaskStatistic.setFollowUpNeeded(serviceSubtaskStatistic.getFollowUpNeeded() + 1L); } //首次出院随访 if (serviceSubtask.getVisitCount() != null && serviceSubtask.getVisitCount() == 1) { if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate() != 4) { serviceSubtaskStatistic.setNeedFollowUp(serviceSubtaskStatistic.getNeedFollowUp() + 1L); } if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate() == 2) { serviceSubtaskStatistic.setPendingFollowUp(serviceSubtaskStatistic.getPendingFollowUp() + 1L); } if (serviceSubtask.getSendstate() != null && (serviceSubtask.getSendstate() == 6)) { serviceSubtaskStatistic.setFollowUpSuccess(serviceSubtaskStatistic.getFollowUpSuccess() + 1L); } if (serviceSubtask.getSendstate() != null && (serviceSubtask.getSendstate() == 5 || serviceSubtask.getSendstate() == 7)) { serviceSubtaskStatistic.setFollowUpFail(serviceSubtaskStatistic.getFollowUpFail() + 1L); } if (serviceSubtaskStatistic.getNeedFollowUp() > 0) { double rate = (double) (serviceSubtaskStatistic.getFollowUpSuccess() + serviceSubtaskStatistic.getFollowUpFail()) / serviceSubtaskStatistic.getNeedFollowUp(); serviceSubtaskStatistic.setFollowUpRate(percentFormat.format(rate)); } else { serviceSubtaskStatistic.setFollowUpRate("0.00%"); } if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("1")) { serviceSubtaskStatistic.setManual(serviceSubtaskStatistic.getManual() + 1L); } if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("3")) { serviceSubtaskStatistic.setVoice(serviceSubtaskStatistic.getVoice() + 1L); } if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("4")) { serviceSubtaskStatistic.setSms(serviceSubtaskStatistic.getSms() + 1L); } if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("5")) { serviceSubtaskStatistic.setWeChat(serviceSubtaskStatistic.getWeChat() + 1L); } if (serviceSubtask.getSendstate() != null && serviceSubtask.getExcep().equals("1")) { serviceSubtaskStatistic.setAbnormal(serviceSubtaskStatistic.getAbnormal() + 1L); } }//二次出院随访 else if (serviceSubtask.getVisitCount() != null && serviceSubtask.getVisitCount() > 1) { if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate() != 4) { serviceSubtaskStatistic.setNeedFollowUpAgain(serviceSubtaskStatistic.getNeedFollowUpAgain() + 1L); } if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate() == 2) { serviceSubtaskStatistic.setPendingFollowUpAgain(serviceSubtaskStatistic.getPendingFollowUpAgain() + 1L); } if (serviceSubtask.getSendstate() != null && (serviceSubtask.getSendstate() == 1 || serviceSubtask.getSendstate() == 3 || serviceSubtask.getSendstate() == 6)) { serviceSubtaskStatistic.setFollowUpSuccessAgain(serviceSubtaskStatistic.getFollowUpSuccessAgain() + 1L); } if (serviceSubtask.getSendstate() != null && serviceSubtask.getSendstate() == 5) { serviceSubtaskStatistic.setFollowUpFailAgain(serviceSubtaskStatistic.getFollowUpFailAgain() + 1L); } if (serviceSubtaskStatistic.getNeedFollowUp() > 0) { double rate = (double) (serviceSubtaskStatistic.getFollowUpSuccessAgain() + serviceSubtaskStatistic.getFollowUpFailAgain()) / serviceSubtaskStatistic.getNeedFollowUpAgain(); serviceSubtaskStatistic.setFollowUpRateAgain(percentFormat.format(rate)); } else { serviceSubtaskStatistic.setFollowUpRateAgain("0.00%"); } if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("1")) { serviceSubtaskStatistic.setManualAgain(serviceSubtaskStatistic.getManualAgain() + 1L); } //再次随访语音(统计不执行) if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("3")) { serviceSubtaskStatistic.setVoiceAgain(serviceSubtaskStatistic.getVoiceAgain() + 1L); } if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("4")) { serviceSubtaskStatistic.setSmsAgain(serviceSubtaskStatistic.getSmsAgain() + 1L); } if (serviceSubtask.getSendstate() != null && ObjectUtils.isNotEmpty(serviceSubtask.getCurrentPreachform()) && serviceSubtask.getCurrentPreachform().equals("5")) { serviceSubtaskStatistic.setWeChatAgain(serviceSubtaskStatistic.getWeChatAgain() + 1L); } if (serviceSubtask.getSendstate() != null && serviceSubtask.getExcep().equals("1")) { serviceSubtaskStatistic.setAbnormalAgain(serviceSubtaskStatistic.getAbnormalAgain() + 1L); } } } return serviceSubtaskStatistic; } private IvrTaskTemplateScriptVO getNextQuestion(List IvrTaskTemplateScriptVOList, IvrTaskTemplateScriptVO IvrTaskTemplateScriptVO) { for (int j = 0; j < IvrTaskTemplateScriptVOList.size(); j++) { if (IvrTaskTemplateScriptVOList.get(j).getTargetid() == IvrTaskTemplateScriptVO.getTargetid() + 1) { // 对该条templateScriptVO进行处理 return IvrTaskTemplateScriptVOList.get(j); } } return null; } private ServiceSubtaskDetail getServiceSubtaskDetail(PhoneCallReqYQVO phoneCallReqYQVO, IvrTaskTemplateScriptVO ivrTaskTemplateScriptVO, ServiceSubtask serviceSubtask, IvrTaskTemplate ivrTaskTemplate) { log.info("-----------------phoneCallReqYQVO的值为：{}", phoneCallReqYQVO); ServiceSubtaskDetail serviceSubtaskDetail = new ServiceSubtaskDetail(); serviceSubtaskDetail.setSubId(Long.valueOf(phoneCallReqYQVO.getTaskid())); ServiceSubtask serviceSubtask1 = serviceSubtaskMapper.selectServiceSubtaskById(Long.valueOf(phoneCallReqYQVO.getTaskid())); if (serviceSubtask1 != null) { serviceSubtaskDetail.setTaskid(serviceSubtask1.getTaskid()); serviceSubtaskDetail.setPatid(serviceSubtask1.getPatid()); } serviceSubtaskDetail.setTargetid(ivrTaskTemplateScriptVO.getTargetid() != null ? ivrTaskTemplateScriptVO.getTargetid().intValue() : null); serviceSubtaskDetail.setUuid(phoneCallReqYQVO.getUuid()); serviceSubtaskDetail.setPhone(phoneCallReqYQVO.getPhone()); serviceSubtaskDetail.setOperate(serviceSubtask.getCreateBy()); serviceSubtaskDetail.setDisplayno(phoneCallReqYQVO.getPhone()); serviceSubtaskDetail.setAssigntime(System.currentTimeMillis()); serviceSubtaskDetail.setStarttime(System.currentTimeMillis()); serviceSubtaskDetail.setAnswertime(System.currentTimeMillis()); serviceSubtaskDetail.setCategoryid(ivrTaskTemplateScriptVO.getScriptAssortid()); serviceSubtaskDetail.setAsrtext("无应答"); if (StringUtils.isNotEmpty(phoneCallReqYQVO.getAsrtext())) serviceSubtaskDetail.setAsrtext(phoneCallReqYQVO.getAsrtext()); serviceSubtaskDetail.setBeginTime(System.currentTimeMillis()); serviceSubtaskDetail.setEndTime(System.currentTimeMillis()); serviceSubtaskDetail.setSentEnd(1L); serviceSubtaskDetail.setTemplateid(ivrTaskTemplate.getId().toString()); serviceSubtaskDetail.setTemplatequestionnum(ivrTaskTemplateScriptVO.getScriptno()); serviceSubtaskDetail.setQuestiontext(StringUtils.isNotEmpty(ivrTaskTemplateScriptVO.getIvrtext()) ? ivrTaskTemplateScriptVO.getIvrtext() : ivrTaskTemplateScriptVO.getScriptContent()); serviceSubtaskDetail.setQuestionvoice(phoneCallReqYQVO.getRecordpath()); serviceSubtaskDetail.setCategoryname(ivrTaskTemplateScriptVO.getScriptType()); serviceSubtaskDetail.setTargetoptions(ivrTaskTemplateScriptVO.getTargetOptions()); serviceSubtaskDetail.setExtemplateText(ivrTaskTemplateScriptVO.getExtemplateText()); serviceSubtaskDetail.setScriptid(ivrTaskTemplateScriptVO.getId()); serviceSubtaskDetail.setLibTemplateid(serviceSubtask.getLibtemplateid() != null ? serviceSubtask.getLibtemplateid().intValue() : null); int i = 1; for (IvrTaskTemplateTargetoption ivrTaskTemplateTargetoption : ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList()) { if (ivrTaskTemplateTargetoption.getIsUserOperation() == 1) { serviceSubtaskDetail.setMatchedtext(ivrTaskTemplateTargetoption.getTargetvalue()); serviceSubtaskDetail.setScore(ivrTaskTemplateTargetoption.getScore() != null ? ivrTaskTemplateTargetoption.getScore().toString() : "0"); } serviceSubtaskDetail.setTargetvalue(StringUtils.isEmpty(serviceSubtaskDetail.getTargetvalue()) ? ivrTaskTemplateTargetoption.getTargetvalue() : serviceSubtaskDetail.getTargetvalue() + "&" + ivrTaskTemplateTargetoption.getTargetvalue()); } serviceSubtaskDetail.setAddtime(new Date()); serviceSubtaskDetail.setIsupload(0L); serviceSubtaskDetail.setUploadTime(new Date()); serviceSubtaskDetail.setDelFlag("0"); serviceSubtaskDetail.setValueType(ivrTaskTemplateScriptVO.getScriptType()); return serviceSubtaskDetail; } /** * 电话的补偿方法（老） * * @param subTaskId */ private void getSmsCompensate(Long subTaskId) { ServiceSubtask serviceSubtask = serviceSubtaskMapper.selectServiceSubtaskById(subTaskId); RSAPublicKeyExample rsaPublicKeyExample = new RSAPublicKeyExample(); String taskId = rsaPublicKeyExample.encryptedData(serviceSubtask.getTaskid().toString(), pub_key); String patid = rsaPublicKeyExample.encryptedData(serviceSubtask.getPatid().toString(), pub_key); String subId = rsaPublicKeyExample.encryptedData(serviceSubtask.getId().toString(), pub_key); ServiceOutPath serviceOutPath = new ServiceOutPath(); serviceOutPath.setParam1(taskId); serviceOutPath.setParam2(patid); serviceOutPath.setCreateTime(new Date()); serviceOutPath.setParam6(subId); serviceOutPath.setOrgid(serviceSubtask.getOrgid()); iServiceOutPathService.insertServiceOutPath(serviceOutPath); //转成16进制 String format = String.format("%03X", serviceOutPath.getId()); String url = ""; SendMagParam sendMagParam = new SendMagParam(); url = localIP + ":" + req_path + "/sf?p=" + format; sendMagParam.setUrl(url); sendMagParam.setContent("【新华医院】您好，邀请您填写出院随访调查表，请点击" + sendMagParam.getUrl() + "填写。感谢您配合！"); serviceOutPath.setRadix(format); serviceOutPath.setUpdateTime(new Date()); serviceOutPath.setUrl(url); iServiceOutPathService.updateServiceOutPath(serviceOutPath); //短信发送已收口到 ruoyi-message 模块；与原实现一致：不判断发送结果 smsSenderFactory.send(active, SmsSendRequest.of(serviceSubtask.getPhone(), sendMagParam.getContent(), serviceSubtask.getOrgid())); redisCache.setCacheObject(subTaskId + "recordAccept-hungup", "1", 10, TimeUnit.MINUTES); if (StringUtils.isNotEmpty(serviceSubtask.getRemark())) serviceSubtask.setRemark("电话发送拒接,短信补偿发送成功"); else serviceSubtask.setRemark("短信补偿发送成功"); serviceSubtask.setSendstate(3L); serviceSubtaskMapper.updateServiceSubtask(serviceSubtask); //需要在servicePreachform里记录一下短信状态 ServiceSubtaskPreachform serviceSubtaskPreachform = new ServiceSubtaskPreachform(); serviceSubtaskPreachform.setPreachform("4"); serviceSubtaskPreachform.setSubid(subTaskId); serviceSubtaskPreachform.setTaskid(serviceSubtask.getTaskid()); serviceSubtaskPreachform.setOrgid(serviceSubtask.getOrgid()); List serviceSubtaskPreachforms = serviceSubtaskPreachformMapper.selectServiceSubtaskPreachformList(serviceSubtaskPreachform); if (CollectionUtils.isNotEmpty(serviceSubtaskPreachforms)) { ServiceSubtaskPreachform serviceSubtaskPreachform1 = serviceSubtaskPreachforms.get(0); serviceSubtaskPreachform1.setSendstate("9"); serviceSubtaskPreachformMapper.updateServiceSubtaskPreachform(serviceSubtaskPreachform1); } else if (CollectionUtils.isEmpty(serviceSubtaskPreachforms)) { //如果为空的话，说明用户没有选短信发送方式，这个时候需要强制新增一条 //获取sort的最大值 ServiceSubtaskPreachform ssp = new ServiceSubtaskPreachform(); ssp.setSubid(subTaskId); ssp.setTaskid(serviceSubtask.getTaskid()); ssp.setOrgid(serviceSubtask.getOrgid()); List sspf2 = serviceSubtaskPreachformMapper.selectServiceSubtaskPreachformList(ssp); serviceSubtaskPreachform.setSort(0L); if (CollectionUtils.isNotEmpty(sspf2)) { serviceSubtaskPreachform.setSort(Long.valueOf(sspf2.size())); } serviceSubtaskPreachform.setSendstate("2"); serviceSubtaskPreachformMapper.insertServiceSubtaskPreachform(serviceSubtaskPreachform); } } //通过当前时间，拉取电话总数 private Integer phoneCount() { // 当前时间 LocalTime currentTime = LocalTime.now(); // 目标时间（晚上 8 点） LocalTime targetTime = LocalTime.of(phoneEndHour, 0); // // 计算当前时间到目标时间的时长 // Duration duration = Duration.between(currentTime, targetTime); // // 获取剩余时间的小时数 // long remainingHours = 0; // long remainingMinutes = duration.toMinutes(); // //如果超过8点,就设置为0 // //距离结束时间小于20分钟，就不拉取了 // if (remainingMinutes < 20) remainingHours = 0; // else if (remainingMinutes < 60 && remainingMinutes > 20) remainingHours = 1; // else if (remainingMinutes > 60) remainingHours = remainingMinutes / 60; // // 计算剩余可以打的电话数 // int remainingCalls = (int) (remainingHours * phoneUpEveryHour); // return remainingCalls; if (currentTime.isBefore(targetTime)) { //如果当前时间还在截止时间内，则继续发 return phoneUpEveryHour; } return 0; } public List getSfStatisticsJoydetails(ServiceSubtaskCountReq serviceSubtaskCountReq) { return serviceSubtaskMapper.getSfStatisticsJoydetails(serviceSubtaskCountReq); } /** * 获取随访统计超链接 * dischargeCountInfo * followUpNeededAllInfo - sendstate != 4 (1,2,3,5,6,7) * nonFollowUpInfo - sendstate = 4 * needFollowUpInfo - visitCount = 1 && sendstate != 4 * pendingFollowUpInfo - visitCount = 1 && sendstate = 2 * followUpSuccessInfo - visitCount = 1 && sendstate = 6 * followUpFailInfo - visitCount = 1 && (sendstate = 5 || sendstate = 7) * manualInfo - visitCount = 1 && currentPreachForm = "1" * voiceInfo - visitCount = 1 && currentPreachForm = "3" * smsInfo - visitCount = 1 && currentPreachForm = "4" * wechatInfo - visitCount = 1 && currentPreachForm = "5" * manualSuccessInfo - visitCount = 1 && currentPreachForm = "1" && sendstate = 6 * voiceSuccessInfo - visitCount = 1 && currentPreachForm = "3" && sendstate = 6 * smsSuccessInfo - visitCount = 1 && currentPreachForm = "4" && sendstate = 6 * wechatSuccessInfo - visitCount = 1 && currentPreachForm = "5" && sendstate = 6 * abnormalInfo - visitCount = 1 && excep = "1" * needFollowUpAgainInfo - visitCount > 1 && sendstate != 4 * pendingFollowUpAgainInfo - visitCount > 1 && sendstate = 2 * followUpSuccessAgainInfo - visitCount > 1 && sendstate =6 * followUpFailAgainInfo - visitCount > 1 && (sendstate = 5 || sendstate = 7) * manualAgainInfo - visitCount > 1 && currentPreachForm = "1" * voiceAgainInfo - visitCount > 1 && currentPreachForm = "3" * smsAgainInfo - visitCount > 1 && currentPreachForm = "4" * wechatAgainInfo - visitCount > 1 && currentPreachForm = "5" * manualAgainSuccessInfo - visitCount > 1 && currentPreachForm = "1" && sendstate = 6 * voiceAgainSuccessInfo - visitCount > 1 && currentPreachForm = "3" && sendstate = 6 * smsAgainSuccessInfo - visitCount > 1 && currentPreachForm = "4" && sendstate = 6 * wechatAgainSuccessInfo - visitCount > 1&& currentPreachForm = "5" && sendstate = 6 * abnormalAgainInfo- visitCount = 1 && excep = "1" * taskSituation1Info - taskSituation = 1 * taskSituation2Info - taskSituation = 2 * taskSituation3Info - taskSituation = 3 * taskSituation4Info - taskSituation = 4 * taskSituation5Info - taskSituation = 5 * taskSituation6Info - taskSituation = 7 * filterCountList - taskSituation = 6 && sendstate = 4 * */ @Override public List getSfStatisticsHyperlink(ServiceSubtaskCountReq serviceSubtaskCountReq) { String hyperLinkInfoType = serviceSubtaskCountReq.getHyperLinkInfoType(); if (StringUtils.isNotEmpty(hyperLinkInfoType)) { applyHyperLinkInfoType(serviceSubtaskCountReq, hyperLinkInfoType); } String followUpCountStyle = serviceSubtaskCountReq.getFollowUpCountStyle(); /** * 统计时算上不发送的 */ if (StringUtils.isNotEmpty(followUpCountStyle) && followUpCountStyle.equals("2")) { List sendstates = serviceSubtaskCountReq.getSendstates(); if (CollectionUtils.isNotEmpty(sendstates) && sendstates.get(0).equals(6L)) { List sendstates1 = new ArrayList<>(); sendstates1.add(3L); sendstates1.add(4L); sendstates1.add(6L); serviceSubtaskCountReq.setSendstates(sendstates1); } } List serviceSubtasks = serviceSubtaskMapper.getSfStatisticsHyperlink(serviceSubtaskCountReq); return serviceSubtasks; } private void applyHyperLinkInfoType(ServiceSubtaskCountReq serviceSubtaskCountReq, String hyperLinkInfoType) { serviceSubtaskCountReq.setVisitCount(null); serviceSubtaskCountReq.setSendstates(null); serviceSubtaskCountReq.setCurrentPreachform(null); serviceSubtaskCountReq.setExcep(null); serviceSubtaskCountReq.setTaskSituation(null); switch (hyperLinkInfoType) { case "dischargeCountInfo": break; case "followUpNeededAllInfo": serviceSubtaskCountReq.setSendstates(new ArrayList<>(Arrays.asList(1L, 2L, 3L, 5L, 6L, 7L))); break; case "nonFollowUpInfo": serviceSubtaskCountReq.setSendstates(new ArrayList<>(Collections.singletonList(4L))); break; case "needFollowUpInfo": serviceSubtaskCountReq.setVisitCount(1); serviceSubtaskCountReq.setSendstates(new ArrayList<>(Arrays.asList(1L, 2L, 3L, 5L, 6L, 7L))); break; case "pendingFollowUpInfo": serviceSubtaskCountReq.setVisitCount(1); serviceSubtaskCountReq.setSendstates(new ArrayList<>(Collections.singletonList(2L))); break; case "followUpSuccessInfo": serviceSubtaskCountReq.setVisitCount(1); serviceSubtaskCountReq.setSendstates(new ArrayList<>(Collections.singletonList(6L))); break; case "followUpFailInfo": serviceSubtaskCountReq.setVisitCount(1); serviceSubtaskCountReq.setSendstates(new ArrayList<>(Arrays.asList(5L, 7L))); break; case "manualInfo": serviceSubtaskCountReq.setVisitCount(1); serviceSubtaskCountReq.setCurrentPreachform("1"); break; case "voiceInfo": serviceSubtaskCountReq.setVisitCount(1); serviceSubtaskCountReq.setCurrentPreachform("3"); break; case "smsInfo": serviceSubtaskCountReq.setVisitCount(1); serviceSubtaskCountReq.setCurrentPreachform("4"); break; case "wechatInfo": serviceSubtaskCountReq.setVisitCount(1); serviceSubtaskCountReq.setCurrentPreachform("5"); break; case "manualSuccessInfo": serviceSubtaskCountReq.setVisitCount(1); serviceSubtaskCountReq.setSendstates(new ArrayList<>(Collections.singletonList(6L))); serviceSubtaskCountReq.setCurrentPreachform("1"); break; case "voiceSuccessInfo": serviceSubtaskCountReq.setVisitCount(1); serviceSubtaskCountReq.setSendstates(new ArrayList<>(Collections.singletonList(6L))); serviceSubtaskCountReq.setCurrentPreachform("3"); break; case "smsSuccessInfo": serviceSubtaskCountReq.setVisitCount(1); serviceSubtaskCountReq.setSendstates(new ArrayList<>(Collections.singletonList(6L))); serviceSubtaskCountReq.setCurrentPreachform("4"); break; case "wechatSuccessInfo": serviceSubtaskCountReq.setVisitCount(1); serviceSubtaskCountReq.setSendstates(new ArrayList<>(Collections.singletonList(6L))); serviceSubtaskCountReq.setCurrentPreachform("5"); break; case "abnormalInfo": serviceSubtaskCountReq.setVisitCount(1); serviceSubtaskCountReq.setExcep("1"); break; case "needFollowUpAgainInfo": serviceSubtaskCountReq.setVisitCount(2); serviceSubtaskCountReq.setSendstates(new ArrayList<>(Arrays.asList(1L, 2L, 3L, 5L, 6L, 7L))); break; case "pendingFollowUpAgainInfo": serviceSubtaskCountReq.setVisitCount(2); serviceSubtaskCountReq.setSendstates(new ArrayList<>(Collections.singletonList(2L))); break; case "followUpSuccessAgainInfo": serviceSubtaskCountReq.setVisitCount(2); serviceSubtaskCountReq.setSendstates(new ArrayList<>(Collections.singletonList(6L))); break; case "followUpFailAgainInfo": serviceSubtaskCountReq.setVisitCount(2); serviceSubtaskCountReq.setSendstates(new ArrayList<>(Arrays.asList(5L, 7L))); break; case "manualAgainInfo": serviceSubtaskCountReq.setVisitCount(2); serviceSubtaskCountReq.setCurrentPreachform("1"); break; case "voiceAgainInfo": serviceSubtaskCountReq.setVisitCount(2); serviceSubtaskCountReq.setCurrentPreachform("3"); break; case "smsAgainInfo": serviceSubtaskCountReq.setVisitCount(2); serviceSubtaskCountReq.setCurrentPreachform("4"); break; case "wechatAgainInfo": serviceSubtaskCountReq.setVisitCount(2); serviceSubtaskCountReq.setCurrentPreachform("5"); break; case "manualAgainSuccessInfo": serviceSubtaskCountReq.setVisitCount(1); serviceSubtaskCountReq.setSendstates(new ArrayList<>(Collections.singletonList(6L))); serviceSubtaskCountReq.setCurrentPreachform("1"); break; case "voiceAgainSuccessInfo": serviceSubtaskCountReq.setVisitCount(2); serviceSubtaskCountReq.setSendstates(new ArrayList<>(Collections.singletonList(6L))); serviceSubtaskCountReq.setCurrentPreachform("3"); break; case "smsAgainSuccessInfo": serviceSubtaskCountReq.setVisitCount(2); serviceSubtaskCountReq.setSendstates(new ArrayList<>(Collections.singletonList(6L))); serviceSubtaskCountReq.setCurrentPreachform("4"); break; case "wechatAgainSuccessInfo": serviceSubtaskCountReq.setVisitCount(2); serviceSubtaskCountReq.setSendstates(new ArrayList<>(Collections.singletonList(6L))); serviceSubtaskCountReq.setCurrentPreachform("5"); break; case "abnormalAgainInfo": serviceSubtaskCountReq.setVisitCount(2); serviceSubtaskCountReq.setExcep("1"); break; case "taskSituation1Info": serviceSubtaskCountReq.setTaskSituation(1); break; case "taskSituation2Info": serviceSubtaskCountReq.setTaskSituation(2); break; case "taskSituation3Info": serviceSubtaskCountReq.setTaskSituation(3); break; case "taskSituation4Info": serviceSubtaskCountReq.setTaskSituation(4); break; case "taskSituation5Info": serviceSubtaskCountReq.setTaskSituation(5); break; case "taskSituation6Info": serviceSubtaskCountReq.setTaskSituation(7); break; case "filterCountList": serviceSubtaskCountReq.setTaskSituation(6); serviceSubtaskCountReq.setSendstates(new ArrayList<>(Collections.singletonList(4L))); break; default: break; } } /** * 获取随访统计比例 * * @param serviceSubtaskCountReq * @return */ @Override @Cacheable(value = "getSfStatisticsScript", key = "T(org.springframework.util.DigestUtils).md5DigestAsHex(#serviceSubtaskCountReq.toString().getBytes())", unless = "#result == null or #result.isEmpty()") public List getSfStatisticsScript(ServiceSubtaskCountReq serviceSubtaskCountReq) { log.info("getSfStatisticsScript的入参为：{}", serviceSubtaskCountReq); List serviceSubtaskStatistics = new ArrayList<>(); // 根据条件进行分组 Map> collect = new HashMap<>(); String groupKey = "drcode"; if (serviceSubtaskCountReq.getLeavehospitaldistrictcodes() != null && !serviceSubtaskCountReq.getLeavehospitaldistrictcodes().isEmpty()) { if (serviceSubtaskCountReq.getDrcode() != null && !serviceSubtaskCountReq.getDrcode().isEmpty()) { groupKey = "drcode"; } else { groupKey = "leavehospitaldistrictcode"; } } else if (serviceSubtaskCountReq.getDeptcodes() != null && !serviceSubtaskCountReq.getDeptcodes().isEmpty()) { if (serviceSubtaskCountReq.getDrcode() != null && !serviceSubtaskCountReq.getDrcode().isEmpty()) { groupKey = "drcode"; } else { groupKey = "deptcode"; } } serviceSubtaskCountReq.setGroupKey(groupKey); List groupKeyList = serviceSubtaskMapper.getSfStatisticsGroupKey(serviceSubtaskCountReq); serviceSubtaskCountReq.setGroupKeyList(groupKeyList); List rawData = serviceSubtaskMapper.getSfStatistics(serviceSubtaskCountReq); switch (groupKey) { case "deptcode": collect = rawData.stream().collect(Collectors.groupingBy(subtask -> Optional.ofNullable(subtask.getDeptcode()).orElse("Unknown"))); break; case "drcode": collect = rawData.stream().collect(Collectors.groupingBy(subtask -> Optional.ofNullable(subtask.getDrcode()).orElse("Unknown"))); break; case "leavehospitaldistrictcode": collect = rawData.stream().collect(Collectors.groupingBy(subtask -> Optional.ofNullable(subtask.getLeavehospitaldistrictcode()).orElse("Unknown"))); break; default: collect = rawData.stream().collect(Collectors.groupingBy(subtask -> Optional.ofNullable(subtask.getDrcode()).orElse("Unknown"))); break; } //获取及时率统计合集 Map> jsRates = getSsRateForSfStatistics(serviceSubtaskCountReq, collect); //一次性查询所有分组的题目统计，避免每个分组一次SQL（N+1） List allSubTaskIds = rawData.stream().map(ServiceSubtask::getId).filter(Objects::nonNull).distinct().collect(Collectors.toList()); List subCounts = new ArrayList<>(); if (CollectionUtils.isNotEmpty(allSubTaskIds)) { serviceSubtaskCountReq.setSubTaskIds(allSubTaskIds); subCounts = serviceSubtaskMapper.getSfStatisticsCategory(serviceSubtaskCountReq); } for (String collectKey : collect.keySet()) { List serviceSubtaskList = collect.get(collectKey); if (CollectionUtils.isEmpty(serviceSubtaskList)) { continue; } ServiceSubtaskStatistic statistic = getStatisticCategory(serviceSubtaskList, serviceSubtaskCountReq, subCounts); if (ObjectUtils.isNotEmpty(jsRates)) { Map jsRateMap = jsRates.get(collectKey); BigDecimal jsRate = new BigDecimal("0"); if (ObjectUtils.isNotEmpty(jsRateMap) && ObjectUtils.isNotEmpty(jsRateMap.get("rate"))) { jsRate = new BigDecimal(jsRateMap.get("rate").toString()); } Double jsRateDouble = (jsRate.setScale(4, RoundingMode.HALF_UP)).doubleValue(); statistic.setRate(jsRateDouble); } if (ObjectUtils.isNotEmpty(statistic)) { serviceSubtaskStatistics.add(statistic); } } //统计随访题目分类 if (CollectionUtils.isNotEmpty(serviceSubtaskStatistics)) { for (ServiceSubtaskStatistic serviceSubtaskStatistic : serviceSubtaskStatistics) { //获取满意度题目总量 BigDecimal sum = new BigDecimal(0); //获取满意度题目填报量 BigDecimal finishedSum = new BigDecimal(0); //完成比例 Double finishedPercentage = null; if (ObjectUtils.isNotEmpty(serviceSubtaskStatistic.getJoyCount())) { finishedSum = new BigDecimal(serviceSubtaskStatistic.getJoyCount()); } if (ObjectUtils.isNotEmpty(serviceSubtaskStatistic.getJoyAllCount())) { sum = new BigDecimal(serviceSubtaskStatistic.getJoyAllCount()); } if (sum.intValue() != 0) { finishedPercentage = finishedSum.divide(sum, 2, RoundingMode.HALF_UP).doubleValue(); } serviceSubtaskStatistic.setJoyAllCount(sum.intValue()); serviceSubtaskStatistic.setJoyCount(finishedSum.intValue()); serviceSubtaskStatistic.setJoyTotal(finishedPercentage); clearStatisticDetailInfo(serviceSubtaskStatistic); } } return serviceSubtaskStatistics; } /** * Trim detail lists for summary response to avoid oversized payloads. */ private void clearStatisticDetailInfo(ServiceSubtaskStatistic serviceSubtaskStatistic) { serviceSubtaskStatistic.setDischargeCountInfo(null); serviceSubtaskStatistic.setNonFollowUpInfo(null); serviceSubtaskStatistic.setFollowUpNeededAllInfo(null); serviceSubtaskStatistic.setNeedFollowUpInfo(null); serviceSubtaskStatistic.setPendingFollowUpInfo(null); serviceSubtaskStatistic.setFollowUpSuccessInfo(null); serviceSubtaskStatistic.setFollowUpFailInfo(null); serviceSubtaskStatistic.setManualInfo(null); serviceSubtaskStatistic.setVoiceInfo(null); serviceSubtaskStatistic.setSmsInfo(null); serviceSubtaskStatistic.setWechatInfo(null); serviceSubtaskStatistic.setNeedFollowUpAgainInfo(null); serviceSubtaskStatistic.setPendingFollowUpAgainInfo(null); serviceSubtaskStatistic.setFollowUpSuccessAgainInfo(null); serviceSubtaskStatistic.setFollowUpFailAgainInfo(null); serviceSubtaskStatistic.setManualAgainInfo(null); serviceSubtaskStatistic.setVoiceAgainInfo(null); serviceSubtaskStatistic.setSmsAgainInfo(null); serviceSubtaskStatistic.setWechatAgainInfo(null); serviceSubtaskStatistic.setTaskSituation1Info(null); serviceSubtaskStatistic.setTaskSituation2Info(null); serviceSubtaskStatistic.setTaskSituation3Info(null); serviceSubtaskStatistic.setTaskSituation4Info(null); serviceSubtaskStatistic.setTaskSituation5Info(null); serviceSubtaskStatistic.setTaskSituation6Info(null); serviceSubtaskStatistic.setFilterCountList(null); } @Override public Map getSfStatisticsScriptDetails(ServiceSubtaskCountReq serviceSubtaskCountReq) { Map result = new HashMap<>(); List allCounts = new ArrayList<>(); List allItemCounts = new ArrayList<>(); String type = serviceSubtaskCountReq.getType(); if (ObjectUtils.isEmpty(type)) { //查询语音统计明细 serviceSubtaskCountReq.setType("1"); List ivyCounts = serviceSubtaskMapper.getSfStatisticsScriptDetails(serviceSubtaskCountReq); List ivyItemCounts = serviceSubtaskMapper.getSfStatisticsScriptItemDetails(serviceSubtaskCountReq); //查询短信统计明细 serviceSubtaskCountReq.setType("2"); List svyCounts = serviceSubtaskMapper.getSfStatisticsScriptDetails(serviceSubtaskCountReq); List svyItemCounts = serviceSubtaskMapper.getSfStatisticsScriptItemDetails(serviceSubtaskCountReq); allCounts.addAll(ivyCounts); allCounts.addAll(svyCounts); allItemCounts.addAll(ivyItemCounts); allItemCounts.addAll(svyItemCounts); } else { allCounts = serviceSubtaskMapper.getSfStatisticsScriptDetails(serviceSubtaskCountReq); allItemCounts = serviceSubtaskMapper.getSfStatisticsScriptItemDetails(serviceSubtaskCountReq); } for (ServiceSubtaskScriptCount count : allCounts) { Map itemCountMap = new HashMap<>(); //问卷加上空白选项 if (ObjectUtils.isNotEmpty(count.getTemplateid()) && ObjectUtils.isNotEmpty(count.getSubtaskType()) && count.getSubtaskType().equals("2")) { SvyTaskTemplateScriptVO svyTaskTemplateScriptVO = new SvyTaskTemplateScriptVO(); svyTaskTemplateScriptVO.setId(count.getScriptid()); svyTaskTemplateScriptVO.setOrgid(serviceSubtaskCountReq.getOrgid()); SvyTaskTemplateScriptVO svyTaskTemplateScriptResultVo = svyTaskTemplateScriptService.selectInfoByCondition(svyTaskTemplateScriptVO); if (ObjectUtils.isNotEmpty(svyTaskTemplateScriptResultVo)) { List svyTaskTemplateTargetoptions = svyTaskTemplateScriptResultVo.getSvyTaskTemplateTargetoptions(); if (ObjectUtils.isNotEmpty(svyTaskTemplateTargetoptions)) { //填入空白信息 svyTaskTemplateTargetoptions.forEach(targetoption -> { ServiceSubtaskScriptCount emptyCount = new ServiceSubtaskScriptCount(); emptyCount.setScriptid(count.getScriptid()); emptyCount.setScriptContent(count.getScriptContent()); emptyCount.setScriptType(count.getScriptType()); emptyCount.setSubtaskType(count.getSubtaskType()); emptyCount.setCompletedQuantity(count.getCompletedQuantity()); emptyCount.setAllQuantity(count.getAllQuantity()); emptyCount.setCompletedPercentage(count.getCompletedPercentage()); emptyCount.setTemplateid(count.getTemplateid()); emptyCount.setChosenQuantity(0); emptyCount.setChosenPercentage("0.0"); emptyCount.setOptionText(targetoption.getOptioncontent()); itemCountMap.put(targetoption.getOptioncontent(), emptyCount); }); } } } allItemCounts.forEach(itemCount -> { if (ObjectUtils.isNotEmpty(count.getScriptid()) && ObjectUtils.isNotEmpty(itemCount.getScriptid())) { if (count.getScriptid().equals(itemCount.getScriptid())) { //放入统计信息 itemCount.setScriptContent(count.getScriptContent()); itemCount.setScriptType(count.getScriptType()); itemCount.setSubtaskType(count.getSubtaskType()); itemCount.setCompletedQuantity(count.getCompletedQuantity()); itemCount.setAllQuantity(count.getAllQuantity()); itemCount.setCompletedPercentage(count.getCompletedPercentage()); itemCount.setTemplateid(count.getTemplateid()); //计算选择比例 int chosenQuantity = ObjectUtils.isNotEmpty(itemCount.getChosenQuantity()) ? itemCount.getChosenQuantity() : 0; int completedQuantity = itemCount.getCompletedQuantity(); if (ObjectUtils.isNotEmpty(completedQuantity) && completedQuantity != 0) { BigDecimal chosenPercentage = (new BigDecimal(chosenQuantity)).divide(new BigDecimal(completedQuantity), 2, RoundingMode.HALF_UP); itemCount.setChosenPercentage(chosenPercentage.toString()); } itemCountMap.put(itemCount.getOptionText(), itemCount); } } }); List itemCounts = new ArrayList<>(itemCountMap.values()); count.setDetails(itemCounts); result.put(count.getScriptid().toString(), count); } return result; } /** * @param serviceSubtask * @param preachform * @param remark * @param failSendstate * @return */ public Boolean setFailPreachForm(ServiceSubtask serviceSubtask, String preachform, String remark, String failSendstate) { log.info("setFailPreachForm 随访流程处理 serviceSubtask:{}, preachform:{}, remark:{}, failSendstate:{}", serviceSubtask, preachform, remark, failSendstate); //将状态设置为失败 ServiceSubtaskPreachform serviceSubtaskPreachform = new ServiceSubtaskPreachform(); serviceSubtaskPreachform.setSubid(serviceSubtask.getId()); serviceSubtaskPreachform.setTaskid(serviceSubtask.getTaskid()); serviceSubtaskPreachform.setOrgid(serviceSubtask.getOrgid()); //获取该患者的发送方式总数 List spSize = serviceSubtaskPreachformMapper.selectServiceSubtaskPreachformList(serviceSubtaskPreachform); serviceSubtaskPreachform.setPreachform(preachform); //1:未发送状态 serviceSubtaskPreachform.setSendstate("1"); if (preachform.equals("3")) { //电话进入队列后，状态会变成2 serviceSubtaskPreachform.setSendstate("2"); } List serviceSubtaskPreachforms = serviceSubtaskPreachformMapper.selectServiceSubtaskPreachformList(serviceSubtaskPreachform); if (CollectionUtils.isNotEmpty(serviceSubtaskPreachforms)) { ServiceSubtaskPreachform serviceSubtaskPreachform1 = serviceSubtaskPreachforms.get(0); serviceSubtaskPreachform1.setSendstate(failSendstate); serviceSubtaskPreachform1.setRemark(remark); serviceSubtaskPreachformMapper.updateServiceSubtaskPreachform(serviceSubtaskPreachform1); //如果当前的preachform已经是最后一个了，那直接将serviceSubtask的sendstate状态改成5就行了(全失败了) if (serviceSubtaskPreachform1.getSort() == spSize.size() && failSendstate.equals("4")) { serviceSubtask.setCurrentPreachform(preachform); serviceSubtask.setSendstate(5L); serviceSubtask.setRemark(remark + ";所有执行方式均未获取结果，任务失败"); serviceSubtaskMapper.updateServiceSubtask(serviceSubtask); return true; } else { //加入目前补偿里的 remark serviceSubtask.setRemark(StringUtils.isNotEmpty(serviceSubtask.getRemark()) ? serviceSubtask.getRemark() + "," + remark : remark); serviceSubtaskMapper.updateServiceSubtask(serviceSubtask); } } //尽管失败，这里也将当前发送方式继续设置成“电话”，sendstate设置成3；因为ryTask里的补偿的定时任务运行时，会找到这条subtask，并进行处理 serviceSubtask.setCurrentPreachform(preachform); serviceSubtask.setSendstate(3L); //如果等于9，则说明电话正常结束了 if (failSendstate.equals("9")) serviceSubtask.setSendstate(6L); serviceSubtask.setVisitTime(getNextVisitTime(serviceSubtask.getId(), serviceSubtask.getTaskid(), serviceSubtask.getVisitTime())); serviceSubtaskMapper.updateServiceSubtask(serviceSubtask); return true; } private Date getNextVisitTime(Long subid, Long taskid, Date visitTime) { ServiceSubtaskPreachform serviceSubtaskPreachform = new ServiceSubtaskPreachform(); serviceSubtaskPreachform.setSubid(subid); serviceSubtaskPreachform.setTaskid(taskid); List serviceSubtaskPreachforms = serviceSubtaskPreachformMapper.selectServiceSubtaskPreachformList(serviceSubtaskPreachform); if (CollectionUtils.isNotEmpty(serviceSubtaskPreachforms)) { //没有随访时间则按当天来算--临时 if (ObjectUtils.isEmpty(visitTime)) { visitTime = new Date(); } String compensateTime = serviceSubtaskPreachforms.get(0).getCompensateTime(); int hoursToAdd = Integer.valueOf(compensateTime) * 24; Calendar calendar = Calendar.getInstance(); calendar.setTime(visitTime); calendar.add(Calendar.HOUR_OF_DAY, hoursToAdd); Date newDate = calendar.getTime(); return newDate; } return visitTime; } /** * 计算总计行 * * @param statistics 统计数据列表 * @return 总计行数据 */ private ServiceSubtaskStatistic calculateTotalRow(List statistics) { ServiceSubtaskStatistic total = new ServiceSubtaskStatistic(); // 初始化数值字段 total.setDischargeCount(0); total.setNonFollowUp(0L); total.setFilterCount(0L); total.setFollowUpNeeded(0L); total.setNeedFollowUp(0L); total.setPendingFollowUp(0L); total.setFollowUpSuccess(0L); total.setFollowUpFail(0L); total.setManual(0L); total.setSms(0L); total.setWeChat(0L); total.setAbnormal(0L); total.setNeedFollowUpAgain(0L); total.setPendingFollowUpAgain(0L); total.setFollowUpSuccessAgain(0L); total.setFollowUpFailAgain(0L); total.setManualAgain(0L); total.setSmsAgain(0L); total.setWeChatAgain(0L); total.setAbnormalAgain(0L); total.setTaskSituation1(0); total.setTaskSituation2(0); total.setTaskSituation3(0); total.setTaskSituation4(0); total.setTaskSituation5(0); total.setTaskSituation6(0); // 累加各个字段的值 for (ServiceSubtaskStatistic stat : statistics) { if (stat.getDischargeCount() != null) { total.setDischargeCount(total.getDischargeCount() + stat.getDischargeCount()); } total.setNonFollowUp(total.getNonFollowUp() + (stat.getNonFollowUp() != null ? stat.getNonFollowUp() : 0L)); total.setFilterCount(total.getFilterCount() + (stat.getFilterCount() != null ? stat.getFilterCount() : 0L)); total.setFollowUpNeeded(total.getFollowUpNeeded() + (stat.getFollowUpNeeded() != null ? stat.getFollowUpNeeded() : 0L)); total.setNeedFollowUp(total.getNeedFollowUp() + (stat.getNeedFollowUp() != null ? stat.getNeedFollowUp() : 0L)); total.setPendingFollowUp(total.getPendingFollowUp() + (stat.getPendingFollowUp() != null ? stat.getPendingFollowUp() : 0L)); total.setFollowUpSuccess(total.getFollowUpSuccess() + (stat.getFollowUpSuccess() != null ? stat.getFollowUpSuccess() : 0L)); total.setFollowUpFail(total.getFollowUpFail() + (stat.getFollowUpFail() != null ? stat.getFollowUpFail() : 0L)); total.setManual(total.getManual() + (stat.getManual() != null ? stat.getManual() : 0L)); total.setSms(total.getSms() + (stat.getSms() != null ? stat.getSms() : 0L)); total.setWeChat(total.getWeChat() + (stat.getWeChat() != null ? stat.getWeChat() : 0L)); total.setAbnormal(total.getAbnormal() + (stat.getAbnormal() != null ? stat.getAbnormal() : 0L)); total.setNeedFollowUpAgain(total.getNeedFollowUpAgain() + (stat.getNeedFollowUpAgain() != null ? stat.getNeedFollowUpAgain() : 0L)); total.setPendingFollowUpAgain(total.getPendingFollowUpAgain() + (stat.getPendingFollowUpAgain() != null ? stat.getPendingFollowUpAgain() : 0L)); total.setFollowUpSuccessAgain(total.getFollowUpSuccessAgain() + (stat.getFollowUpSuccessAgain() != null ? stat.getFollowUpSuccessAgain() : 0L)); total.setFollowUpFailAgain(total.getFollowUpFailAgain() + (stat.getFollowUpFailAgain() != null ? stat.getFollowUpFailAgain() : 0L)); total.setManualAgain(total.getManualAgain() + (stat.getManualAgain() != null ? stat.getManualAgain() : 0L)); total.setSmsAgain(total.getSmsAgain() + (stat.getSmsAgain() != null ? stat.getSmsAgain() : 0L)); total.setWeChatAgain(total.getWeChatAgain() + (stat.getWeChatAgain() != null ? stat.getWeChatAgain() : 0L)); total.setAbnormalAgain(total.getAbnormalAgain() + (stat.getAbnormalAgain() != null ? stat.getAbnormalAgain() : 0L)); total.setTaskSituation1(total.getTaskSituation1() + (stat.getTaskSituation1() != null ? stat.getTaskSituation1() : 0)); total.setTaskSituation2(total.getTaskSituation2() + (stat.getTaskSituation2() != null ? stat.getTaskSituation2() : 0)); total.setTaskSituation3(total.getTaskSituation3() + (stat.getTaskSituation3() != null ? stat.getTaskSituation3() : 0)); total.setTaskSituation4(total.getTaskSituation4() + (stat.getTaskSituation4() != null ? stat.getTaskSituation4() : 0)); total.setTaskSituation5(total.getTaskSituation5() + (stat.getTaskSituation5() != null ? stat.getTaskSituation5() : 0)); total.setTaskSituation6(total.getTaskSituation6() + (stat.getTaskSituation6() != null ? stat.getTaskSituation6() : 0)); } // 计算总计行的比率字段 DecimalFormat percentFormat = new DecimalFormat("##.##%"); if (total.getNeedFollowUp() > 0) { double rate = (double) (total.getFollowUpSuccess() + total.getFollowUpFail()) / total.getNeedFollowUp(); total.setFollowUpRate(percentFormat.format(rate)); } else { total.setFollowUpRate("0.00%"); } if (total.getNeedFollowUpAgain() > 0) { double rateAgain = (double) (total.getFollowUpSuccessAgain() + total.getFollowUpFailAgain()) / total.getNeedFollowUpAgain(); total.setFollowUpRateAgain(percentFormat.format(rateAgain)); } else { total.setFollowUpRateAgain("0.00%"); } return total; } /** * 历史随访记录导出类封装 * ServiceSubtask 转换为 ServiceSubtaskDiagname */ public List convertToDiagnameList(List subtaskList) { if (CollectionUtils.isEmpty(subtaskList)) { return new ArrayList<>(); } return subtaskList.stream().map(subtask -> { ServiceSubtaskDiagname diagname = new ServiceSubtaskDiagname(); diagname.setTaskName(subtask.getTaskName()); diagname.setSendstate(subtask.getSendstate()); diagname.setSendname(subtask.getSendname()); diagname.setLeavediagname(subtask.getLeavediagname()); diagname.setSuggest(subtask.getSuggest()); diagname.setOperator(subtask.getOperator()); diagname.setFinishtime(subtask.getFinishtime()); diagname.setVisitTime(subtask.getVisitTime()); diagname.setEndtime(subtask.getEndtime()); //计算出院天数 if (!Objects.isNull(diagname.getEndtime())) { Integer endDay = DateUtils.differentDaysByMillisecond(diagname.getEndtime(), new Date()); diagname.setEndDay(endDay); } diagname.setSfzh(subtask.getSfzh()); diagname.setPhone(subtask.getPhone()); diagname.setNurseName(subtask.getNurseName()); diagname.setDrname(subtask.getDrname()); diagname.setDeptname(subtask.getDeptname()); diagname.setLeavehospitaldistrictname(subtask.getLeavehospitaldistrictname()); diagname.setTemplatename(subtask.getTemplatename()); diagname.setPreachform(subtask.getPreachform()); diagname.setResult(subtask.getResult()); return diagname; }).collect(Collectors.toList()); } public Map getCurrentUserServiceSubtaskCount(ServiceSubtaskEntity entity) { return serviceSubtaskMapper.getCurrentUserServiceSubtaskCount(entity); } @Override public Map getContinueNurseCount(ServiceSubtaskCotinueCountVO vo) { boolean hasDistrict = !CollectionUtils.isEmpty(vo.getLeavehospitaldistrictcodes()); boolean hasDept = !CollectionUtils.isEmpty(vo.getDeptcodes()); List> districtRows; List> deptRows; if (hasDistrict) { // 只传了病区：仅按病区维度统计 districtRows = serviceSubtaskMapper.getContinueNurseCount(vo); deptRows = Collections.emptyList(); } else if (hasDept) { // 只传了科室：仅按科室维度统计 districtRows = Collections.emptyList(); deptRows = serviceSubtaskMapper.getContinueNurseCountByDept(vo); } else { // 都未传：病区和科室各统计一遍 districtRows = serviceSubtaskMapper.getContinueNurseCount(vo); deptRows = serviceSubtaskMapper.getContinueNurseCountByDept(vo); } long totalNoContinue = 0L; long totalContinue = 0L; List> detail = new ArrayList<>(); for (Map row : districtRows) { String groupName = row.get("groupName") == null ? (row.get("groupCode") == null ? "" : row.get("groupCode").toString()) : row.get("groupName").toString(); long noCnt = row.get("noContinueCnt") == null ? 0L : Long.parseLong(row.get("noContinueCnt").toString()); long yesCnt = row.get("continueCnt") == null ? 0L : Long.parseLong(row.get("continueCnt").toString()); totalNoContinue += noCnt; totalContinue += yesCnt; Map item = new LinkedHashMap<>(); item.put("未延续_" + groupName, noCnt); item.put("已延续_" + groupName, yesCnt); detail.add(item); } for (Map row : deptRows) { String groupName = row.get("groupName") == null ? (row.get("groupCode") == null ? "" : row.get("groupCode").toString()) : row.get("groupName").toString(); long noCnt = row.get("noContinueCnt") == null ? 0L : Long.parseLong(row.get("noContinueCnt").toString()); long yesCnt = row.get("continueCnt") == null ? 0L : Long.parseLong(row.get("continueCnt").toString()); totalNoContinue += noCnt; totalContinue += yesCnt; Map item = new LinkedHashMap<>(); item.put("未延续_" + groupName, noCnt); item.put("已延续_" + groupName, yesCnt); detail.add(item); } Map result = new LinkedHashMap<>(); result.put("未延续总数量", totalNoContinue); result.put("已延续总数量", totalContinue); result.put("详情", detail); return result; } /** * 设置失败任务默认值,并将失败任务重新置为成功 * * @param failDay (失败天数：距离当前日期失败天数) * @return */ @Override public void setFailSubTaskDefalutVal(Long failDay) { //1.先去sys_config中，获取哪些科室或病区需要默认问卷默认值 IConfigService configService = SpringUtils.getBean(IConfigService.class); String deptConfigValue = configService.selectConfigByKey("hosp.default.dept"); String wardConfigValue = configService.selectConfigByKey("hosp.default.ward"); List leaveWard = null; List leaveDept = null; if (deptConfigValue != null && !deptConfigValue.isEmpty()) { leaveDept = Arrays.stream(deptConfigValue.split(",")).filter(s -> !s.trim().isEmpty()).collect(Collectors.toList()); } if (wardConfigValue != null && !wardConfigValue.isEmpty()) { leaveWard = Arrays.stream(wardConfigValue.split(",")).filter(s -> !s.trim().isEmpty()).collect(Collectors.toList()); } log.info("离院病区leaveWard: {}, 离院科室leaveDept: {}", leaveWard, leaveDept); if (leaveWard == null && leaveDept == null) return; //2.获取leaveWard，leaveDept中的servic_subtask表中sendstate=5的任务 ServiceSubtaskEntity serviceSubtaskEntity = new ServiceSubtaskEntity(); serviceSubtaskEntity.setSendstate(5L); serviceSubtaskEntity.setLeavehospitaldistrictcodes(leaveWard); serviceSubtaskEntity.setLeaveldeptcodes(leaveDept); if (!Objects.isNull(leaveWard) && !Objects.isNull(leaveDept)) serviceSubtaskEntity.setDeptOrDistrict("2"); List serviceSubtasks = serviceSubtaskMapper.selectServiceSubtaskList(serviceSubtaskEntity); if (CollectionUtils.isEmpty(serviceSubtasks)) return; //3.如果查出来的集合不为空，则进行循环 for (ServiceSubtask serviceSubtask : serviceSubtasks) { Integer preachformSize = 0; Boolean flag = false; ServiceSubtaskPreachform serviceSubtaskPreachform = new ServiceSubtaskPreachform(); serviceSubtaskPreachform.setSubid(serviceSubtask.getId()); List serviceSubtaskPreachforms = serviceSubtaskPreachformMapper.selectServiceSubtaskPreachformList(serviceSubtaskPreachform); if (CollectionUtils.isNotEmpty(serviceSubtaskPreachforms)) preachformSize = serviceSubtaskPreachforms.size(); if (serviceSubtask.getUpdateTime() != null && DateUtils.differentDaysByMillisecond(new Date(), serviceSubtask.getUpdateTime()) >= failDay) { //3.1 判断当前serviceSubtask的updateTime是不是为空，如果不为空，则判断当前时间是不是与updateTime差距大于等于failDay flag = saveServiceSubtaskDetail(serviceSubtask); } else if (serviceSubtask.getVisitTime() != null && DateUtils.differentDaysByMillisecond(new Date(), serviceSubtask.getVisitTime()) >= failDay + preachformSize) { //3.2 如果当前serviceSubtask的updateTime为空，根据当前serviceSubtask的subid去查service_subtask_preachform得到size（如果size为空，则默认0），则根据当前时间是不是与当前serviceSubtask的visitTime差距大于等于failDay + size flag = saveServiceSubtaskDetail(serviceSubtask); } else { //3.3 如果2.1且2.2都为false，则continue continue; } //4.如果flag为true，则更新service_subtask表中的sendstate为6，preachform为1 if (flag) { serviceSubtask.setSendstate(6L); serviceSubtask.setPreachform("1"); serviceSubtaskMapper.updateServiceSubtask(serviceSubtask); } else { //删除误新增detail里的数据 ServiceSubtaskDetail serviceSubtaskDetail = new ServiceSubtaskDetail(); serviceSubtaskDetail.setSubId(serviceSubtask.getId()); List serviceSubtaskDetails = serviceSubtaskDetailMapper.selectServiceSubtaskDetailList(serviceSubtaskDetail); if (CollectionUtils.isNotEmpty(serviceSubtaskDetails)) { for (ServiceSubtaskDetail serviceSubtaskDetail1 : serviceSubtaskDetails) { serviceSubtaskDetail1.setDelFlag("1"); serviceSubtaskDetailMapper.updateServiceSubtaskDetail(serviceSubtaskDetail1); } } } } } @Override public Map getHeLibraryCount(@RequestBody HeLibraryCountVO heLibraryCountVO) { if (ObjectUtils.isEmpty(heLibraryCountVO)) { return new HashMap<>(); } // 1. 查询分组统计（发送总量、发送成功量、已读量） List> groupStats = serviceSubtaskMapper.getHeLibraryCount(heLibraryCountVO); // 2. 计算各组的发送成功率和已读率 List> result = new ArrayList<>(); if (CollectionUtils.isNotEmpty(groupStats)) { for (Map row : groupStats) { long totalCount = row.get("totalCount") != null ? ((Number) row.get("totalCount")).longValue() : 0L; long sendSuccessCount = row.get("sendSuccessCount") != null ? ((Number) row.get("sendSuccessCount")).longValue() : 0L; long readCount = row.get("readCount") != null ? ((Number) row.get("readCount")).longValue() : 0L; // 发送成功率 double sendSuccessRate = totalCount > 0 ? (double) sendSuccessCount / totalCount : 0.0; // 已读率（基于发送成功的数量计算） double readRate = sendSuccessCount > 0 ? (double) readCount / sendSuccessCount : 0.0; row.put("sendSuccessRate", sendSuccessRate); row.put("readRate", readRate); result.add(row); } } Map resultMap = new HashMap<>(); resultMap.put("list", result); resultMap.put("total", result.size()); return resultMap; } @Override public List gethelibraryCountHyperlink(HeLibraryCountVO heLibraryCountVO) { String hyperLinkInfoType = heLibraryCountVO.getHyperLinkInfoType(); if (StringUtils.isNotEmpty(hyperLinkInfoType)) { heLibraryCountVO.setSendstate(null); heLibraryCountVO.setIsFinished(null); switch (hyperLinkInfoType) { case "totalCountInfo": break; case "sendSuccessCountInfo": heLibraryCountVO.setSendstate(6L); break; case "readCountInfo": heLibraryCountVO.setIsFinished("1"); break; default: break; } } List serviceSubtasks = serviceSubtaskMapper.gethelibraryCountHyperlink(heLibraryCountVO); return serviceSubtasks; } @Override public Map smsSubTask(Long subid) { log.info("smsSubTask的入参为：{}", subid); Map resultMap = new HashMap<>(); resultMap.put("code", "500"); resultMap.put("msg", "发送失败"); //获取患者的基本信息 ServiceSubtask serviceSubtask = selectServiceSubtaskById(subid); RSAPublicKeyExample rsaPublicKeyExample = new RSAPublicKeyExample(); String patid = rsaPublicKeyExample.encryptedData(serviceSubtask.getPatid().toString(), pub_key); String subId = rsaPublicKeyExample.encryptedData(serviceSubtask.getId().toString(), pub_key); String taskId = rsaPublicKeyExample.encryptedData(serviceSubtask.getTaskid().toString(), pub_key); //丽水中医院发送的是微信公众号 if (StringUtils.isNotEmpty(serviceSubtask.getOrgid()) && serviceSubtask.getOrgid().equals("47231022633110211A2101")) { resultMap = wechatSubTask(subid); return resultMap; } //发送数据的封装 ServiceOutPath serviceOutPath = new ServiceOutPath(); serviceOutPath.setParam1(taskId); serviceOutPath.setParam2(patid); serviceOutPath.setParam3(serviceSubtask.getTaskName()); serviceOutPath.setParam6(subId); serviceOutPath.setCreateTime(new Date()); serviceOutPath.setOrgid(serviceSubtask.getOrgid()); iServiceOutPathService.insertServiceOutPath(serviceOutPath); String format = String.format("%03X", serviceOutPath.getId()); String url = ""; SendMagParam sendMagParam = new SendMagParam(); sendMagParam.setType("4"); sendMagParam.setPhone(serviceSubtask.getPhone()); url = StringUtils.isNotEmpty(req_path) ? localIP + ":" + req_path + "/wt?p=" + format : localIP + "/wt?p=" + format; sendMagParam.setUrl(url); serviceOutPath.setRadix(format); serviceOutPath.setUpdateTime(new Date()); serviceOutPath.setUrl(url); iServiceOutPathService.updateServiceOutPath(serviceOutPath); SysConfig sysConfig = new SysConfig(); sysConfig = sysConfigMapper.checkConfigKeyUnique("wj.sms.template"); if (!Objects.isNull(sysConfig)) { String smsContemt = sysConfig.getConfigValue(); sendMagParam.setContent(smsContemt.replace("${wjurl}", sendMagParam.getUrl())); } //短信发送：各站点对接方式差异较大，已收口到 ruoyi-message 模块 if (active.equals("nhfy")) { SendResult smsResult = smsSenderFactory.send(active, SmsSendRequest.of(sendMagParam.getPhone(), sendMagParam.getContent(), serviceSubtask.getOrgid())); if (smsResult.isOk()) { resultMap.put("code", "200"); resultMap.put("msg", "发送成功"); serviceSubtask.setRemark(StringUtils.isNotEmpty(serviceSubtask.getRemark()) ? serviceSubtask.getRemark() + ";短信发送成功(手动提交)" : "短信发送成功(手动提交)"); log.info("是否发送成功：{}", serviceSubtask.getRemark()); serviceSubtask.setSendstate(3L); serviceSubtask.setCurrentPreachform("4"); } } return resultMap; } public Map wechatSubTask(Long subid){ log.info("wechatSubTask的入参为：{}", subid); Map resultMap = new HashMap<>(); resultMap.put("code", "500"); resultMap.put("msg", "发送失败"); try{ //获取随访的基本信息 ServiceSubtask serviceSubtask = selectServiceSubtaskById(subid); //获取患者信息 PatArchive patArchive = patArchiveMapper.selectPatArchiveByPatid(serviceSubtask.getPatid()); RSAPublicKeyExample rsaPublicKeyExample = new RSAPublicKeyExample(); String patid = rsaPublicKeyExample.encryptedData(serviceSubtask.getPatid().toString(), pub_key); String subId = rsaPublicKeyExample.encryptedData(serviceSubtask.getId().toString(), pub_key); String taskId = rsaPublicKeyExample.encryptedData(serviceSubtask.getTaskid().toString(), pub_key); String url = localIP + ":" + req_path + "/outsideChainwt?param1=" + taskId + "¶m2=" + patid + "¶m3=" + URLEncoder.encode(serviceSubtask.getTaskName(), StandardCharsets.UTF_8.toString()) + "¶m5=false" + "$param6=" + subId; ServiceOutPath serviceOutPath = new ServiceOutPath(); serviceOutPath.setParam1(taskId); serviceOutPath.setParam2(patid); serviceOutPath.setParam3(serviceSubtask.getTaskName()); serviceOutPath.setParam6(subId); serviceOutPath.setCreateTime(new Date()); serviceOutPath.setOrgid(serviceSubtask.getOrgid()); iServiceOutPathService.insertServiceOutPath(serviceOutPath); String format = String.format("%03X", serviceOutPath.getId()); serviceOutPath.setRadix(format); serviceOutPath.setUpdateTime(new Date()); serviceOutPath.setUrl(url); iServiceOutPathService.updateServiceOutPath(serviceOutPath); //his患者id校验（与原实现一致：先校验这一项） if (StringUtils.isEmpty(serviceSubtask.getPatidHis())) { resultMap.put("code", -1); resultMap.put("message", "发送异常：" + "【公众号】公众号发送失败,his系统的患者id为空"); return resultMap; } //机构配置校验、报文签名与返回判定均已收口到 ruoyi-message 的发送方实现 WechatSendRequest wechatRequest = new WechatSendRequest(); wechatRequest.setOrgid(serviceSubtask.getOrgid()); wechatRequest.setIdCard(serviceSubtask.getSfzh()); wechatRequest.setUrl(url); wechatRequest.setTitle(serviceSubtask.getTaskName()); wechatRequest.setContent(serviceSubtask.getTaskDesc()); wechatRequest.setPhone(patArchive.getTelcode()); wechatRequest.setPatientName(serviceSubtask.getSendname()); wechatRequest.setPatidHis(patArchive.getPatidHis()); SendResult wechatResult = wechatSenderFactory.send(active, wechatRequest); //发送完成后，修改状态 serviceSubtask.setSendstate(3L); if (wechatResult.isOk()) { serviceSubtask.setResult("success"); resultMap.put("code", "200"); resultMap.put("msg", "发送成功"); } else { log.error("【sfHandlle】公众号发送失败，患者信息：{}，错误信息：{}", serviceSubtask, wechatResult.getMessage()); resultMap.put("code", -1); resultMap.put("message", "【公众号】公众号发送失败"); return resultMap; } } catch (Exception e) { String guid = UUID.randomUUID().toString(); log.error("【sfHandlle】长期任务公众号发送失败，原因：{}，GUID：{}", e.getMessage(), guid); resultMap.put("code", -1); resultMap.put("message", "【公众号】长期任务公众号发送失败，原因：" + e.getMessage()); return resultMap; } return resultMap; } private Boolean saveServiceSubtaskDetail(ServiceSubtask serviceSubtask) { Boolean result = true; //3.4 如果3.1或3.2为true的话，根据type判断什么类型 if (serviceSubtask.getType().equals("1")) { //3.3.1 如果type是 1 ，则用当前serviceSubtask的templateid去ivr_task_temaplate_script中获取问题和选项，将问题和选项的默认值放到service_detail中 IvrTaskTemplateScript ivrTaskTemplateScript = new IvrTaskTemplateScript(); ivrTaskTemplateScript.setTemplateID(serviceSubtask.getTemplateid()); List ivrTaskTemplateScripts = iIvrTaskTemplateScriptService.selectIvrTaskTemplateScriptList(ivrTaskTemplateScript); for (IvrTaskTemplateScript its : ivrTaskTemplateScripts) { IvrTaskTemplateScriptVO ivrTaskTemplateScriptVO = DtoConversionUtils.sourceToTarget(its, IvrTaskTemplateScriptVO.class); IvrTaskTemplateTargetoption ivrTaskTemplateTargetoption = new IvrTaskTemplateTargetoption(); ivrTaskTemplateTargetoption.setScriptid(ivrTaskTemplateScriptVO.getId()); List ivrTaskTemplateTargetoptions = iIvrTaskTemplateTargetoptionService.selectIvrTaskTemplateTargetoptionList(ivrTaskTemplateTargetoption); ivrTaskTemplateScriptVO.setIvrTaskScriptTargetoptionList(ivrTaskTemplateTargetoptions); Integer integer = setSFDetailInfo(ivrTaskTemplateScriptVO, serviceSubtask); if (Objects.isNull(integer) || integer == 0) result = false; } } else if (serviceSubtask.getType().equals("2")) { //3.3.2 如果type是 2,则用当前serviceSubtask的templateid去svy_task_temaplate_script中获取问题和选项，将问题和选项的默认值放到service_detail中 SvyTaskTemplateScript svyTaskTemplateScript = new SvyTaskTemplateScript(); svyTaskTemplateScript.setTemplateID(serviceSubtask.getTemplateid()); List svyTaskTemplateScripts = svyTaskTemplateScriptService.selectSvyTaskTemplateScriptList(svyTaskTemplateScript); for (SvyTaskTemplateScript taskTemplateScript : svyTaskTemplateScripts) { SvyTaskTemplateScriptVO svyTaskTemplateScriptVO = DtoConversionUtils.sourceToTarget(taskTemplateScript, SvyTaskTemplateScriptVO.class); SvyTaskTemplateScriptVO svyTaskTemplateScriptVO1 = svyTaskTemplateScriptService.selectInfoByCondition(svyTaskTemplateScriptVO); Integer integer = setWJDetailInfo(svyTaskTemplateScriptVO1, serviceSubtask); if (Objects.isNull(integer) || integer == 0) result = false; } } return result; } private Integer setWJDetailInfo(SvyTaskTemplateScriptVO svyTaskTemplateScriptVO, ServiceSubtask serviceSubtask) { log.info("-----setWJDetailInfo的入参为：{}", svyTaskTemplateScriptVO); ServiceSubtaskDetailVO serviceSubtaskDetailVO = new ServiceSubtaskDetailVO(); if (svyTaskTemplateScriptVO.getScriptType().equals("1") || svyTaskTemplateScriptVO.getScriptType().equals("2")) { //1、2为单选或多选 for (SvyTaskTemplateTargetoption svyTaskTemplateTargetoption : svyTaskTemplateScriptVO.getSvyTaskTemplateTargetoptions()) { //将问题选项记录下来 if (StringUtils.isEmpty(serviceSubtaskDetailVO.getTargetvalue())) { serviceSubtaskDetailVO.setTargetvalue(svyTaskTemplateTargetoption.getOptioncontent()); } else { serviceSubtaskDetailVO.setTargetvalue(serviceSubtaskDetailVO.getTargetvalue() + "&" + svyTaskTemplateTargetoption.getOptioncontent()); } if (svyTaskTemplateTargetoption.getDefaultValue() != null && svyTaskTemplateTargetoption.getDefaultValue() == 2) { serviceSubtaskDetailVO.setAsrtext(StringUtils.isNotBlank(serviceSubtaskDetailVO.getAsrtext()) ? serviceSubtaskDetailVO.getAsrtext() + "&" + svyTaskTemplateTargetoption.getOptioncontent() : svyTaskTemplateTargetoption.getOptioncontent()); serviceSubtaskDetailVO.setMatchedtext(StringUtils.isNotBlank(serviceSubtaskDetailVO.getMatchedtext()) ? serviceSubtaskDetailVO.getMatchedtext() + "&" + svyTaskTemplateTargetoption.getOptioncontent() : svyTaskTemplateTargetoption.getOptioncontent()); } } //如果asrtext和matchedtext都为空，则没有默认值，则不进行处理 if (StringUtils.isEmpty(serviceSubtaskDetailVO.getAsrtext()) && StringUtils.isEmpty(serviceSubtaskDetailVO.getMatchedtext())) { return 0; } } ServiceTask serviceTask = serviceTaskService.selectServiceTaskByTaskid(serviceSubtask.getTaskid()); serviceSubtaskDetailVO.setQuestiontext(svyTaskTemplateScriptVO.getScriptContent()); serviceSubtaskDetailVO.setCategoryid(svyTaskTemplateScriptVO.getCategoryid()); serviceSubtaskDetailVO.setTaskid(serviceSubtask.getTaskid()); serviceSubtaskDetailVO.setTargetid(svyTaskTemplateScriptVO.getTargetid() != null ? svyTaskTemplateScriptVO.getTargetid().intValue() : null); serviceSubtaskDetailVO.setPatid(serviceSubtask.getPatid()); serviceSubtaskDetailVO.setScriptid(svyTaskTemplateScriptVO.getId()); serviceSubtaskDetailVO.setTemplatequestionnum(StringUtils.isNotEmpty(svyTaskTemplateScriptVO.getScriptno()) ? Long.valueOf(svyTaskTemplateScriptVO.getScriptno()) : null); serviceSubtaskDetailVO.setValueType(svyTaskTemplateScriptVO.getScriptType()); serviceSubtaskDetailVO.setComment(null); serviceSubtaskDetailVO.setCreateTime(new Date()); serviceSubtaskDetailVO.setUpdateTime(new Date()); serviceSubtaskDetailVO.setTemplateType(2); serviceSubtaskDetailVO.setLibTemplateid(serviceSubtask.getLibtemplateid() != null ? serviceSubtask.getLibtemplateid().intValue() : null); if (ObjectUtils.isNotEmpty(serviceTask)) { serviceSubtaskDetailVO.setGuid(serviceTask.getGuid()); serviceSubtaskDetailVO.setOrgid(serviceTask.getOrgid()); } serviceSubtaskDetailVO.setSubId(serviceSubtask.getId()); serviceSubtaskDetailVO.setTemplatequestionnum(svyTaskTemplateScriptVO.getId()); ServiceSubtaskDetail serviceSubtaskDetail = DtoConversionUtils.sourceToTarget(serviceSubtaskDetailVO, ServiceSubtaskDetail.class); //先用subid和scriptid查询一下是否存在，如果存在则更新，不存在则插入 ServiceSubtaskDetailDTO existServiceSubtaskDetail = serviceSubtaskDetailMapper.isExistServiceSubtaskDetail(serviceSubtaskDetailVO.getSubId(), serviceSubtaskDetailVO.getScriptid()); if (ObjectUtils.isNotEmpty(existServiceSubtaskDetail)) { serviceSubtaskDetail.setId(existServiceSubtaskDetail.getId()); serviceSubtaskDetail.setUpdateTime(new Date()); return serviceSubtaskDetailMapper.updateServiceSubtaskDetail(serviceSubtaskDetail); } else { return serviceSubtaskDetailMapper.insertServiceSubtaskDetail(serviceSubtaskDetail); } } private Integer setSFDetailInfo(IvrTaskTemplateScriptVO ivrTaskTemplateScriptVO, ServiceSubtask serviceSubtask) { ServiceSubtaskDetailVO serviceSubtaskDetailVO = new ServiceSubtaskDetailVO(); if (ivrTaskTemplateScriptVO.getScriptType() != null && (ivrTaskTemplateScriptVO.getScriptType().equals("1") || ivrTaskTemplateScriptVO.getScriptType().equals("2"))) { //1、2为单选或多选 for (IvrTaskTemplateTargetoption ivrTaskTemplateTargetoption : ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList()) { //将问题选项记录下来 if (StringUtils.isEmpty(serviceSubtaskDetailVO.getTargetvalue())) { serviceSubtaskDetailVO.setTargetvalue(ivrTaskTemplateTargetoption.getTargetvalue()); } else { serviceSubtaskDetailVO.setTargetvalue(serviceSubtaskDetailVO.getTargetvalue() + "&" + ivrTaskTemplateTargetoption.getTargetvalue()); } if (ivrTaskTemplateTargetoption.getDefaultValue() != null && ivrTaskTemplateTargetoption.getDefaultValue() == 2) { //医生手动填报时，值是在ivrtext中 serviceSubtaskDetailVO.setAsrtext(StringUtils.isEmpty(serviceSubtaskDetailVO.getAsrtext()) ? ivrTaskTemplateTargetoption.getTargetvalue() : serviceSubtaskDetailVO.getAsrtext() + "&" + ivrTaskTemplateTargetoption.getTargetvalue()); serviceSubtaskDetailVO.setMatchedtext(StringUtils.isEmpty(serviceSubtaskDetailVO.getMatchedtext()) ? ivrTaskTemplateTargetoption.getTargetvalue() : serviceSubtaskDetailVO.getMatchedtext() + "&" + ivrTaskTemplateTargetoption.getTargetvalue()); } } //如果asrtext和matchedtext都为空，则没有默认值，不进行处理 if (StringUtils.isEmpty(serviceSubtaskDetailVO.getAsrtext()) && StringUtils.isEmpty(serviceSubtaskDetailVO.getMatchedtext())) { return 0; } } serviceSubtaskDetailVO.setTargetid(ivrTaskTemplateScriptVO.getTargetid() != null ? ivrTaskTemplateScriptVO.getTargetid().intValue() : null); serviceSubtaskDetailVO.setQuestiontext(ivrTaskTemplateScriptVO.getScriptContent()); serviceSubtaskDetailVO.setTaskid(serviceSubtask.getTaskid()); serviceSubtaskDetailVO.setPatid(serviceSubtask.getPatid()); serviceSubtaskDetailVO.setScriptid(ivrTaskTemplateScriptVO.getScriptID() == null ? ivrTaskTemplateScriptVO.getId() : ivrTaskTemplateScriptVO.getScriptID()); serviceSubtaskDetailVO.setTemplatequestionnum(ivrTaskTemplateScriptVO.getId()); serviceSubtaskDetailVO.setValueType(ivrTaskTemplateScriptVO.getScriptType()); serviceSubtaskDetailVO.setComment(null); serviceSubtaskDetailVO.setCreateTime(new Date()); serviceSubtaskDetailVO.setGuid(ivrTaskTemplateScriptVO.getGuid()); serviceSubtaskDetailVO.setOrgid(ivrTaskTemplateScriptVO.getOrgid()); serviceSubtaskDetailVO.setUpdateTime(new Date()); serviceSubtaskDetailVO.setSubId(serviceSubtask.getId()); serviceSubtaskDetailVO.setTemplatequestionnum(ivrTaskTemplateScriptVO.getId()); serviceSubtaskDetailVO.setTemplateType(1); serviceSubtaskDetailVO.setTemplateid(ivrTaskTemplateScriptVO.getTemplateID() == null ? null : ivrTaskTemplateScriptVO.getTemplateID().toString()); serviceSubtaskDetailVO.setLibTemplateid(serviceSubtask.getLibtemplateid() != null ? serviceSubtask.getLibtemplateid().intValue() : null); ServiceSubtaskDetail serviceSubtaskDetail = DtoConversionUtils.sourceToTarget(serviceSubtaskDetailVO, ServiceSubtaskDetail.class); //先用subid和scriptid查询一下是否存在，如果存在则更新，不存在则插入 ServiceSubtaskDetailDTO existServiceSubtaskDetail = serviceSubtaskDetailMapper.isExistServiceSubtaskDetail(serviceSubtaskDetailVO.getSubId(), serviceSubtaskDetailVO.getScriptid()); if (ObjectUtils.isNotEmpty(existServiceSubtaskDetail)) { serviceSubtaskDetail.setId(existServiceSubtaskDetail.getId()); serviceSubtaskDetail.setUpdateTime(new Date()); return serviceSubtaskDetailMapper.updateServiceSubtaskDetail(serviceSubtaskDetail); } else { return serviceSubtaskDetailMapper.insertServiceSubtaskDetail(serviceSubtaskDetail); } } public String scanGenerateSubtask(ServiceTask serviceTaskVo) { String content = ""; String ip = localIP; ServiceTask serviceTask = new ServiceTask(); serviceTask = serviceTaskService.selectServiceTaskByTaskid(serviceTaskVo.getTaskid()); if (ObjectUtils.isNotEmpty(serviceTask)) { try { ServiceTaskdept serviceTaskdept = new ServiceTaskdept(); if (ObjectUtils.isNotEmpty(serviceTaskVo.getDeptcode())) { serviceTaskdept.setDeptType("1"); serviceTaskdept.setDeptCode(serviceTaskVo.getDeptcode()); } if (ObjectUtils.isNotEmpty(serviceTaskVo.getLeavehospitaldistrictcode())) { serviceTaskdept.setDeptType("2"); serviceTaskdept.setDeptCode(serviceTaskVo.getLeavehospitaldistrictcode()); } serviceTaskdept.setServiceType(serviceTask.getServiceType()); serviceTaskdept.setOrgid(serviceTask.getOrgid()); serviceTaskdept.setTaskId(serviceTaskVo.getTaskid()); List serviceTaskdepts = serviceTaskdeptService.selectServiceTaskdeptList(serviceTaskdept); if (!CollectionUtils.isEmpty(serviceTaskdepts)) { PatArchive patArchive = new PatArchive(); patArchive.setId(999999999L); patArchive.setName("虚拟患者"); //封装serviceSubtask ServiceSubtask serviceSubtask = boxedServiceSubtask(serviceTask, serviceTaskdepts.get(0), patArchive); int i = serviceSubtaskMapper.insertServiceSubtask(serviceSubtask); //根据生成外链 if (ObjectUtils.isNotEmpty(serviceSubtask.getTaskid()) && ObjectUtils.isNotEmpty(serviceSubtask.getPatid()) && ObjectUtils.isNotEmpty(serviceSubtask.getId())) { RSAPublicKeyExample rsaPublicKeyExample = new RSAPublicKeyExample(); String taskId = rsaPublicKeyExample.encryptedData(serviceSubtask.getTaskid().toString(), pub_key); String patid = rsaPublicKeyExample.encryptedData(serviceSubtask.getPatid().toString(), pub_key); String subId = rsaPublicKeyExample.encryptedData(serviceSubtask.getId().toString(), pub_key); ServiceOutPath serviceOutPath = new ServiceOutPath(); serviceOutPath.setParam1(taskId); serviceOutPath.setParam2(patid); serviceOutPath.setParam3(serviceTask.getTaskName()); serviceOutPath.setParam6(subId); serviceOutPath.setCreateTime(new Date()); serviceOutPath.setOrgid(serviceTask.getOrgid()); iServiceOutPathService.insertServiceOutPath(serviceOutPath); String format = String.format("%03X", serviceOutPath.getId()); serviceOutPath.setRadix(format); serviceOutPath.setUpdateTime(new Date()); String url = StringUtils.isNotEmpty(req_path) ? ip + ":" + req_path + "/wt?p=" + format : ip + "/wt?p=" + format; content = url; serviceOutPath.setUrl(url); iServiceOutPathService.updateServiceOutPath(serviceOutPath); } } } catch (Exception e) { e.printStackTrace(); log.error("【扫码生成任务】处理异常：{}", e.getMessage()); } } return content; } public ServiceSubtask boxedServiceSubtask(ServiceTask serviceTask, ServiceTaskdept serviceTaskdept, PatArchive patArchive) { ServiceSubtask serviceSubtask = DtoConversionUtils.sourceToTarget(serviceTask, ServiceSubtask.class); serviceSubtask.setTaskid(serviceTask.getTaskid()); if (StringUtils.isNotEmpty(serviceTask.getLibtemplateid())) serviceSubtask.setLibtemplateid(Long.valueOf(serviceTask.getLibtemplateid())); // serviceSubtask.setNurseId(patMedInhosp1.getNurseId()); // serviceSubtask.setNurseName(patMedInhosp1.getNurseName()); // serviceSubtask.setDrcode(patMedInhosp1.getDrcode()); // serviceSubtask.setDrname(patMedInhosp1.getDrname()); if (StringUtils.isNotEmpty(serviceTaskdept.getDeptType()) && serviceTaskdept.getDeptType().equals("1")) { serviceSubtask.setDeptcode(serviceTaskdept.getDeptCode()); serviceSubtask.setDeptname(serviceTaskdept.getDeptName()); } else { serviceSubtask.setLeavehospitaldistrictcode(serviceTaskdept.getDeptCode()); serviceSubtask.setLeavehospitaldistrictname(serviceTaskdept.getDeptName()); } serviceSubtask.setTemplateid(serviceTask.getTemplateid()); serviceSubtask.setTemplatename(serviceTask.getTemplatename()); serviceSubtask.setPatid(patArchive.getId()); serviceSubtask.setSendname(patArchive.getName()); serviceSubtask.setSfzh(patArchive.getIdcardno()); serviceSubtask.setPhone(patArchive.getTelcode()); if (StringUtils.isBlank(patArchive.getTelcode())) serviceSubtask.setPhone(patArchive.getRelativetelcode()); serviceSubtask.setSex(patArchive.getSex()); serviceSubtask.setAge(patArchive.getAge()); serviceSubtask.setSendstate(3L); // serviceSubtask.setManagementDoctor(patMedInhosp1.getManagementDoctor()); // serviceSubtask.setManagementDoctorCode(patMedInhosp1.getManagementDoctorCode()); serviceSubtask.setServiceType(serviceTask.getServiceType()); serviceSubtask.setPreachform(serviceTask.getPreachform()); serviceSubtask.setHospType("8"); serviceSubtask.setCreateTime(new Date()); serviceSubtask.setUpdateTime(new Date()); // serviceSubtask.setCreateBy(patMedInhosp1.getNurseName()); // serviceSubtask.setLeavehospitaldistrictcode(patMedInhosp1.getLeavehospitaldistrictcode()); // serviceSubtask.setLeavehospitaldistrictname(patMedInhosp1.getLeavehospitaldistrictname()); serviceSubtask.setUpdateBy(serviceTask.getUpdateBy()); serviceSubtask.setUpdateTime(new Date()); serviceTask.setSendDay(1L); Date newDate = new Date(); serviceSubtask.setLongSendTime(newDate); serviceSubtask.setVisitTime(newDate); // 院区：/scanGenerateSubtask 是匿名接口（SecurityConfig permitAll），取不到登录用户； // 而 service_task.campusid 在本库是占位值 '1'，直接沿用会让统计接口（@AddOrgId 按院区过滤）查不到数据。 // 这里用任务配置的病区（其次科室）反查 sys_dept.campusid 落库，保证问卷统计能按院区取到。 String campusIdByDept = queryCampusIdByDeptCode(serviceSubtask.getLeavehospitaldistrictcode(), serviceTask.getOrgid()); if (StringUtils.isEmpty(campusIdByDept)) { campusIdByDept = queryCampusIdByDeptCode(serviceSubtask.getDeptcode(), serviceTask.getOrgid()); } if (StringUtils.isNotEmpty(campusIdByDept)) { serviceSubtask.setCampusid(campusIdByDept); } // 只配了科室（没有病区）的满意度任务：这道答卷在按病区筛选的报表里统计不到，留日志便于运维发现 if (StringUtils.isEmpty(serviceSubtask.getLeavehospitaldistrictcode()) && ("6".equals(serviceSubtask.getServiceType()) || "14".equals(serviceSubtask.getServiceType()))) { log.warn("【扫码生成任务】满意度子任务没有病区，按病区筛选的报表将统计不到该答卷：taskid={}, deptcode={}, campusid={}", serviceSubtask.getTaskid(), serviceSubtask.getDeptcode(), serviceSubtask.getCampusid()); } return serviceSubtask; } /** * 按科室/病区编码反查所属院区（查不到返回 null） */ private String queryCampusIdByDeptCode(String deptCode, String orgid) { if (StringUtils.isEmpty(deptCode)) { return null; } try { SysDept sysDept = sysDept2Mapper.selectDeptByCode(deptCode, orgid); return sysDept == null ? null : sysDept.getCampusid(); } catch (Exception e) { log.warn("按编码反查院区失败：deptCode={}, orgid={}, err={}", deptCode, orgid, e.getMessage()); return null; } } /** * Ai 匹配选项 * * @param questionText * @param voiceText * @param options * @return */ @Override public Integer matchOptionIndex(String url, String questionText, String voiceText, List options, String uuid) { JSONObject jsonObject = new JSONObject(); jsonObject.put("userQuestion", questionText); jsonObject.put("userAnswer", voiceText); jsonObject.put("options", options); jsonObject.put("uuid", uuid); String jsonString = jsonObject.toJSONString(); String result = null; // String url = "http://localhost:8099/matchOptionIndex"; if (StringUtils.isNotEmpty(url)) { try { Map headers = new HashMap<>(); headers.put("Content-Type", "application/json"); result = HttpUtils.sendPostByHeader(url, jsonString, headers); } catch (Exception e) { log.error("AI识别失败", e); } } if (StringUtils.isNotEmpty(result) && result.matches("^-?\\d+$")) { return Integer.parseInt(result); } else { return -1; } } public PhoneCallBackSHVO getFirstQues(PhoneCallReqYQVO phoneCallReqYQVO) { //用于返回 PhoneCallBackSHVO phoneCallBackSHVO = new PhoneCallBackSHVO(); //根据手机号获取用户的的子任务信息 ServiceSubtaskEntity serviceSubtaskVO = new ServiceSubtaskEntity(); serviceSubtaskVO.setPhone(phoneCallReqYQVO.getPhone()); serviceSubtaskVO.setType("1"); serviceSubtaskVO.setSendstate(2L); List serviceSubtasks = serviceSubtaskMapper.selectServiceSubtaskList(serviceSubtaskVO); if (CollectionUtils.isNotEmpty(serviceSubtasks)) { ServiceSubtask serviceSubtask = serviceSubtasks.get(0); IvrTaskTemplate ivrTaskTemplate = ivrTaskTemplateService.selectIvrTaskTemplateByID(serviceSubtask.getTemplateid()); //通过任务模板中的"第一次问题编号"获取第一个问题; IvrTaskTemplateScript ivrTaskTemplateScript = null; IvrTaskTemplateScript ivrTaskTemplateScript1 = new IvrTaskTemplateScript(); ivrTaskTemplateScript1.setTemplateID(ivrTaskTemplate.getId()); List ivrTaskTemplateScripts = iIvrTaskTemplateScriptService.selectIvrTaskTemplateScriptList(ivrTaskTemplateScript1); for (IvrTaskTemplateScript ivrTaskTemplateScript2 : ivrTaskTemplateScripts) { if (ivrTaskTemplate.getFirstQuestionNum() == Long.valueOf(ivrTaskTemplateScript2.getSort())) { ivrTaskTemplateScript = ivrTaskTemplateScript2; break; } } //获取开场白 ServiceTask serviceTask = serviceTaskService.selectServiceTaskByTaskid(serviceSubtask.getTaskid()); phoneCallBackSHVO.setSubId(serviceSubtask.getId()); phoneCallBackSHVO.setScriptId(ivrTaskTemplateScript.getId()); phoneCallBackSHVO.setSort(ivrTaskTemplateScript.getSort()); phoneCallBackSHVO.setTaskTemplateid(ivrTaskTemplateScript.getTemplateID()); phoneCallBackSHVO.setScriptContent(serviceTask.getKcb() + "," + ivrTaskTemplateScript.getScriptContent()); } return phoneCallBackSHVO; } /** * 三汇ASR结果处理 * * @param phoneCallResultYQVO * @return */ public PhoneCallBackSHVO processResust(PhoneCallResultYQVO phoneCallResultYQVO) { PhoneCallBackSHVO phoneCallBackSHVO = new PhoneCallBackSHVO(); //通过scriptid，获取所有的结果 String url = configService.selectConfigByKey("sys.voice.match.ai.url", phoneCallResultYQVO.getOrgid()); ServiceSubtask serviceSubtask = serviceSubtaskMapper.selectServiceSubtaskById(phoneCallResultYQVO.getSubId()); IvrTaskTemplate ivrTaskTemplate = ivrTaskTemplateService.selectIvrTaskTemplateByID(serviceSubtask.getTemplateid()); IvrTaskTemplateScriptVO ivrTaskTemplateScriptVO = iIvrTaskTemplateScriptService.getTaskTempScriptInfoByid(Long.valueOf(phoneCallResultYQVO.getScriptId())); Integer i = matchOptionIndex(url, phoneCallResultYQVO.getScriptContent(), phoneCallResultYQVO.getAsrResult(), ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList(), phoneCallResultYQVO.getUuid()); if (i >= 0) { String optiondesc = ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList().get(i).getOptiondesc(); //将患者的回答写进service_subtask_detail中 ServiceSubTaskDetailReq serviceSubTaskDetailReq = new ServiceSubTaskDetailReq(); List serviceSubtaskDetailList = new ArrayList<>(); ivrTaskTemplateScriptVO.setQuestionResult(optiondesc); PhoneCallReqYQVO phoneCallReqYQVO = new PhoneCallReqYQVO(); phoneCallReqYQVO.setTaskid("" + serviceSubtask.getId()); phoneCallReqYQVO.setPhone(phoneCallResultYQVO.getPhone()); phoneCallReqYQVO.setAsrtext(phoneCallResultYQVO.getAsrResult()); ServiceSubtaskDetail serviceSubtaskDetail = getServiceSubtaskDetail(phoneCallReqYQVO, ivrTaskTemplateScriptVO, serviceSubtask, ivrTaskTemplate); //修改一下语音路径（改成前端可以访问的，存到数据库中） if (StringUtils.isNotEmpty(serviceSubtaskDetail.getQuestionvoice())) { String questionvoice = serviceSubtaskDetail.getQuestionvoice(); String[] split = questionvoice.split("\\\\"); if (split.length > 0) { String lastPart = split[split.length - 1]; serviceSubtaskDetail.setQuestionvoice(voicePathPrefix + lastPart); } } serviceSubtaskDetailList.add(serviceSubtaskDetail); serviceSubTaskDetailReq.setServiceSubtaskDetailList(serviceSubtaskDetailList); serviceSubTaskDetailReq.setGuid(phoneCallResultYQVO.getGuid()); serviceSubTaskDetailReq.setOrgid(phoneCallResultYQVO.getOrgid()); saveQuestionAnswerPhone(serviceSubTaskDetailReq); IvrTaskTemplateScript ivrTaskTemplateScript = new IvrTaskTemplateScript(); ivrTaskTemplateScript.setTemplateID(ivrTaskTemplateScriptVO.getTemplateID()); List ivrTaskTemplateScripts = iIvrTaskTemplateScriptService.selectIvrTaskTemplateScriptList(ivrTaskTemplateScript); //获取下一题 for (IvrTaskTemplateScript script : ivrTaskTemplateScripts) { if (ivrTaskTemplateScriptVO.getNextScriptno() == null || ivrTaskTemplateScriptVO.getNextScriptno() == 0) { ServiceTask serviceTask = serviceTaskService.selectServiceTaskByTaskid(serviceSubtask.getTaskid()); phoneCallBackSHVO.setScriptContent(serviceTask.getJsy()); phoneCallBackSHVO.setTaskTemplateid(script.getTemplateID()); phoneCallBackSHVO.setSort(script.getSort()); phoneCallBackSHVO.setScriptId(script.getId()); phoneCallBackSHVO.setSubId(serviceSubtask.getId()); phoneCallBackSHVO.setStatus("0"); } else if (script.getSort() == ivrTaskTemplateScriptVO.getNextScriptno().intValue()) { phoneCallBackSHVO.setScriptContent(script.getScriptContent()); phoneCallBackSHVO.setTaskTemplateid(script.getTemplateID()); phoneCallBackSHVO.setSort(script.getSort()); phoneCallBackSHVO.setScriptId(script.getId()); phoneCallBackSHVO.setSubId(serviceSubtask.getId()); break; } } //把缓存清除 redisCache.deleteObject(phoneCallResultYQVO.getSubId() + "-" + phoneCallResultYQVO.getScriptId()); } else { //再将重复询问 //记录一下这个问题被问题的次数 Object cacheObject = redisCache.getCacheObject(phoneCallResultYQVO.getSubId() + "-" + phoneCallResultYQVO.getScriptId()); if (cacheObject == null || (Integer) cacheObject < ivrTaskTemplate.getMateNum()) { // 获取选项集合中的 optiondesc 用于引导患者 List optionList = ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList(); String optionDescStr = ""; if (optionList != null && !optionList.isEmpty()) { optionDescStr = optionList.stream().map(IvrTaskTemplateTargetoption::getTargetvalue).filter(StringUtils::isNotEmpty).collect(Collectors.joining("或")); } String scriptContent = "请问" + phoneCallResultYQVO.getScriptContent(); if (StringUtils.isNotEmpty(optionDescStr)) { scriptContent += "，你可以回答：" + optionDescStr; } phoneCallBackSHVO.setScriptContent(scriptContent); phoneCallBackSHVO.setTaskTemplateid(phoneCallResultYQVO.getTaskTemplateid()); phoneCallBackSHVO.setSort(phoneCallResultYQVO.getSort()); phoneCallBackSHVO.setScriptId(phoneCallResultYQVO.getScriptId()); phoneCallBackSHVO.setSubId(phoneCallResultYQVO.getSubId()); if (cacheObject == null) redisCache.setCacheObject(phoneCallResultYQVO.getSubId() + "-" + phoneCallResultYQVO.getScriptId(), 1, 120, TimeUnit.MINUTES); else redisCache.setCacheObject(phoneCallResultYQVO.getSubId() + "-" + phoneCallResultYQVO.getScriptId(), (Integer) cacheObject + 1, 120, TimeUnit.MINUTES); } else if ((Integer) cacheObject >= ivrTaskTemplate.getMateNum()) { //如果已经问了规定次数，就不问了，继续问下一题（这个要商量一下，是继续问下一题，还是停了，是不是要做个开关） IvrTaskTemplateScript ivrTaskTemplateScript = new IvrTaskTemplateScript(); ivrTaskTemplateScript.setTemplateID(ivrTaskTemplateScriptVO.getTemplateID()); List ivrTaskTemplateScripts = iIvrTaskTemplateScriptService.selectIvrTaskTemplateScriptList(ivrTaskTemplateScript); //获取下一题 for (IvrTaskTemplateScript script : ivrTaskTemplateScripts) { if (script.getSort() == ivrTaskTemplateScriptVO.getNextScriptno().intValue()) { phoneCallBackSHVO.setScriptContent(script.getScriptContent()); phoneCallBackSHVO.setTaskTemplateid(script.getTemplateID()); phoneCallBackSHVO.setSort(script.getSort()); phoneCallBackSHVO.setScriptId(script.getId()); phoneCallBackSHVO.setSubId(serviceSubtask.getId()); break; } } //把缓存清除 redisCache.deleteObject(phoneCallResultYQVO.getSubId() + "-" + phoneCallResultYQVO.getScriptId()); } } return phoneCallBackSHVO; } public PhoneCallBackYQVO AiMatch(String url, PhoneCallReqYQVO phoneCallReqYQVO, PhoneCallBackYQVO phoneCallBackYQVO, IvrTaskTemplateScriptVO ivrTaskTemplateScriptVO, ServiceSubtask serviceSubtask, IvrTaskTemplate ivrTaskTemplate, List ivrTaskTemplateScripts, String scriptId, Integer flag, String uuid) { PhoneCallBackYQVO back = null; List options = ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList(); String voiceText = phoneCallReqYQVO.getAsrtext(); String questionText = StringUtils.isNotEmpty(ivrTaskTemplateScriptVO.getIvrtext()) ? ivrTaskTemplateScriptVO.getIvrtext() : ivrTaskTemplateScriptVO.getScriptContent(); Integer matched = -1; log.info("AI匹配:url = {},questionText = {},voiceText = {},options = {},uuid ={}", url,questionText,voiceText,options,uuid); matched = matchOptionIndex(url, questionText, voiceText, options, uuid); //说明匹配正确了 if (matched != null && matched >= 0) { IvrTaskTemplateTargetoption chosenOption = options.get(matched); //这里应该先判断类型，去再修改，设置IsUserOperation是单选题的改法 log.info("匹配正确了吗--------------"); chosenOption.setIsUserOperation(1); serviceTaskScriptTargetoptionMapper.updateIvrTaskTemplateTargetoption(chosenOption); //将患者的回签写进service_subtask_detail中 ServiceSubTaskDetailReq serviceSubTaskDetailReq = new ServiceSubTaskDetailReq(); List serviceSubtaskDetailList = new ArrayList<>(); ivrTaskTemplateScriptVO.setQuestionResult(chosenOption.getOptiondesc()); ServiceSubtaskDetail serviceSubtaskDetail = getServiceSubtaskDetail(phoneCallReqYQVO, ivrTaskTemplateScriptVO, serviceSubtask, ivrTaskTemplate); //修改一下语音路径（改成前端可以访问的，存到数据库中） if (StringUtils.isNotEmpty(serviceSubtaskDetail.getQuestionvoice())) { String questionvoice = serviceSubtaskDetail.getQuestionvoice(); String[] split = questionvoice.split("\\\\"); if (split.length > 0) { String lastPart = split[split.length - 1]; serviceSubtaskDetail.setQuestionvoice(voicePathPrefix + lastPart); } } serviceSubtaskDetailList.add(serviceSubtaskDetail); serviceSubTaskDetailReq.setServiceSubtaskDetailList(serviceSubtaskDetailList); serviceSubTaskDetailReq.setGuid(phoneCallReqYQVO.getGuid()); serviceSubTaskDetailReq.setOrgid(phoneCallReqYQVO.getOrgid()); saveQuestionAnswerPhone(serviceSubTaskDetailReq); //判断一下当前的问题是不是满意度问题，并且dutyDeptCode是否有值，并且选项是不是异常选项，如果全符合，则往满意度问题异常表新增 if (StringUtils.isNotEmpty(ivrTaskTemplateScriptVO.getDutyDeptCode()) && 1 == chosenOption.getIsabnormal()) { ServiceSubtaskDetailTrace subtaskDetailTrace = new ServiceSubtaskDetailTrace(); //用taskid、subid和scriptid去获取detailid ServiceSubtaskDetail ssd = new ServiceSubtaskDetail(); ssd.setSubId(serviceSubtask.getId()); ssd.setTaskid(serviceSubtask.getTaskid()); ssd.setScriptid(StringUtils.isNotEmpty(scriptId) ? Long.valueOf(scriptId) : null); List serviceSubtaskDetails = serviceSubtaskDetailMapper.selectServiceSubtaskDetailList(ssd); subtaskDetailTrace.setDetailId(CollectionUtils.isNotEmpty(serviceSubtaskDetails) ? serviceSubtaskDetails.get(0).getId() : null); subtaskDetailTrace.setSubId(serviceSubtask.getId()); subtaskDetailTrace.setTaskid(serviceSubtask.getTaskid()); subtaskDetailTrace.setTemplateid(ivrTaskTemplateScriptVO.getId()); subtaskDetailTrace.setTemplatequestionnum(ivrTaskTemplateScriptVO.getScriptno()); subtaskDetailTrace.setSwitchid(chosenOption.getId()); subtaskDetailTrace.setQuestiontext(ivrTaskTemplateScriptVO.getScriptContent()); subtaskDetailTrace.setQuestionvoice(null); subtaskDetailTrace.setCategoryname(ivrTaskTemplateScriptVO.getScriptAssortname()); subtaskDetailTrace.setCategoryid(ivrTaskTemplateScriptVO.getScriptAssortid()); //获取所有选项 String optionDescStr = Optional.ofNullable(ivrTaskTemplateScriptVO.getIvrTaskScriptTargetoptionList()).filter(list -> !list.isEmpty()).map(list -> list.stream().map(IvrTaskTemplateTargetoption::getOptiondesc).filter(Objects::nonNull).collect(Collectors.joining("&"))).orElse(""); subtaskDetailTrace.setTargetid(chosenOption.getId()); subtaskDetailTrace.setTargetvalue(optionDescStr); subtaskDetailTrace.setMatchedtext(chosenOption.getOptiondesc()); subtaskDetailTrace.setValueType(serviceSubtaskDetails.get(0).getValueType()); subtaskDetailTrace.setTemplateType(1); SvyLibScriptCategory svyLibScriptCategory = svyLibScriptCategoryMapper.selectSvyLibScriptCategoryById(ivrTaskTemplateScriptVO.getScriptAssortid()); subtaskDetailTrace.setType(svyLibScriptCategory.getType()); subtaskDetailTrace.setScriptid(ivrTaskTemplateScriptVO.getId()); subtaskDetailTrace.setAsrtext(phoneCallReqYQVO.getAsrtext()); subtaskDetailTrace.setRecordpath(phoneCallReqYQVO.getRecordpath()); subtaskDetailTrace.setPatid(serviceSubtask.getPatid()); JSONObject patdescJson = new JSONObject(); patdescJson.put("sendname", serviceSubtask.getSendname()); patdescJson.put("phone", serviceSubtask.getPhone()); patdescJson.put("age", serviceSubtask.getAge()); patdescJson.put("sex", serviceSubtask.getSex() != null ? serviceSubtask.getSex() == 1 ? "男" : "女" : null); subtaskDetailTrace.setPatdesc(patdescJson.toJSONString()); subtaskDetailTrace.setTodeptcode(ivrTaskTemplateScriptVO.getDutyDeptCode()); subtaskDetailTrace.setTodeptname(ivrTaskTemplateScriptVO.getDutyDeptName()); subtaskDetailTrace.setOrgid(serviceSubtask.getOrgid()); subtaskDetailTrace.setHandleFlag("0"); subtaskDetailTrace.setGuid(phoneCallReqYQVO.getGuid()); subtaskDetailTrace.setCreateTime(new Date()); subtaskDetailTrace.setUpdateTime(new Date()); subtaskDetailTrace.setOrgid(phoneCallReqYQVO.getOrgid()); traceService.insertServiceSubtaskDetailTtrace(subtaskDetailTrace); } //判断一下，这个选项结果是不是还有继续问下去的必要，例如选项结果是别人不想继续回答问题，就要结束掉 if (chosenOption.getIsEnd() == 1) { redisCache.deleteObject(serviceSubtask.getId() + "-" + serviceSubtask.getPhone()); redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "SCORE"); redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "PlayEventCallbackPlaystop"); redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "noVoice"); //在redis中保存一下结束语，在调用挂电话的方法时删除 ServiceTask serviceTask = serviceTaskService.selectServiceTaskByTaskid(serviceSubtask.getTaskid()); redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "- jsy", serviceTask.getJsy(), 120, TimeUnit.MINUTES); phoneCallBackYQVO.setType("text"); phoneCallBackYQVO.setValue(phoneCallBackYQVO.getCommonValue() + serviceTask.getJsy()); //记录状态 setFailPreachForm(serviceSubtask, "3", "电话拨打已完成", "9"); back = phoneCallBackYQVO; return back; } flag = 1; //将当前前的播报状态删除，给下一题让位 redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "PlayEventCallbackPlaystop"); // //获取下一题 log.error("获取下一题的信息：{}", ivrTaskTemplateScriptVO); //branchFlag为null时按分支0处理，避免NPE if ("1".equals(ivrTaskTemplateScriptVO.getBranchFlag()) || "0".equals(ivrTaskTemplateScriptVO.getBranchFlag()) && ivrTaskTemplateScriptVO.getNextScriptno() != null && ivrTaskTemplateScriptVO.getNextScriptno() != 0) { Long nextQuestion = null; if ("1".equals(ivrTaskTemplateScriptVO.getBranchFlag())) { nextQuestion = chosenOption.getNextQuestion(); //更新分数 double score = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "SCORE"); score = BigDecimal.valueOf(score).add(new BigDecimal(chosenOption.getScore())).doubleValue(); redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "SCORE", score); } else { nextQuestion = ivrTaskTemplateScriptVO.getNextScriptno(); //更新分数 Object obj = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "SCORE"); Double score = (obj == null ? new Double(0.00) : new Double(((Double) obj).doubleValue())); score = BigDecimal.valueOf(score).add(new BigDecimal(String.valueOf(chosenOption.getScore()))).doubleValue(); redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "SCORE", score, 120, TimeUnit.MINUTES); } if (nextQuestion == null || nextQuestion == 0L) { //如果下一题为空，或者为0，则挂机 ServiceSubtask ss = new ServiceSubtask(); ss.setId(serviceSubtask.getId()); ss.setSendstate(6L); ss.setRemark("电话拨打已完成"); serviceSubtaskMapper.updateServiceSubtask(ss); //记录状态 setFailPreachForm(serviceSubtask, "3", "电话拨打已完成", "9"); redisCache.deleteObject(serviceSubtask.getId() + "-" + serviceSubtask.getPhone()); redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "SCORE"); redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "PlayEventCallbackPlaystop"); redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "noVoice"); //在redis中保存一下结束语，在调用挂电话的方法时删除 ServiceTask serviceTask = serviceTaskService.selectServiceTaskByTaskid(serviceSubtask.getTaskid()); redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "- jsy", serviceTask.getJsy(), 120, TimeUnit.MINUTES); phoneCallBackYQVO.setType("text"); phoneCallBackYQVO.setValue(phoneCallBackYQVO.getCommonValue() + serviceTask.getJsy()); //明细在本题匹配成功时已落库（见上方 saveQuestionAnswerPhone），这里不再重复保存 back = phoneCallBackYQVO; return back; } for (IvrTaskTemplateScript script : ivrTaskTemplateScripts) { if (script.getSort() == nextQuestion.intValue()) { phoneCallBackYQVO.setType("text"); phoneCallBackYQVO.setSilent_interval(ivrTaskTemplate.getSilencetime().intValue()); String scriptContent = StringUtils.isNotEmpty(script.getIvrtext()) ? script.getIvrtext() : script.getScriptContent(); log.error("下一题问题：{}", scriptContent); log.error("下一题的子任务是：{}", serviceSubtask); phoneCallBackYQVO.setValue(phoneCallBackYQVO.getCommonValue() + getObject(serviceSubtask, scriptContent)); //将该患者的Redis中的题目ID，进行修改 redisCache.setCacheObject(phoneCallReqYQVO.getTaskid().trim() + "-" + phoneCallReqYQVO.getPhone().trim(), script.getId().toString(), 120, TimeUnit.MINUTES); //删除无响应 redisCache.deleteObject(phoneCallReqYQVO.getTaskid().trim() + "&&" + "mate" + "&&" + phoneCallReqYQVO.getUuid()); } } //下一题脚本没找到时，兜底重问当前题，避免调用方误判为未处理而退回正则识别 if (StringUtils.isEmpty(phoneCallBackYQVO.getValue())) { log.error("下一题脚本未找到，重问当前题，nextQuestion：{}", nextQuestion); phoneCallBackYQVO.setType("text"); phoneCallBackYQVO.setSilent_interval(ivrTaskTemplate.getSilencetime().intValue()); phoneCallBackYQVO.setValue(phoneCallBackYQVO.getCommonValue() + getObject(serviceSubtask, questionText)); } back = phoneCallBackYQVO; return back; } else if (ivrTaskTemplateScriptVO.getNextScriptno() == null || ivrTaskTemplateScriptVO.getNextScriptno() == 0) { ServiceTask serviceTask1 = serviceTaskService.selectServiceTaskByTaskid(serviceSubtask.getTaskid()); phoneCallBackYQVO.setType("text"); phoneCallBackYQVO.setSilent_interval(ivrTaskTemplate.getSilencetime().intValue()); //更新一下分数 double score = 0.0; Object scoreObj = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "SCORE"); if (ObjectUtils.isNotEmpty(scoreObj)) score = (double) scoreObj; serviceSubtask.setScore(String.valueOf(score)); serviceSubtask.setFinishtime(new Date()); serviceSubtask.setSendstate(6L); serviceSubtask.setRemark("电话拨打已完成"); serviceSubtaskMapper.updateServiceSubtask(serviceSubtask); //记录状态 setFailPreachForm(serviceSubtask, "3", "电话拨打已完成", "9"); //设置结束语 phoneCallBackYQVO.setValue(phoneCallBackYQVO.getCommonValue() + serviceTask1.getJsy()); Long id = serviceSubtask.getId(); Map map = delRedisValue(null, id.toString()); log.error("map的值为：{}", map); if (ObjectUtils.isNotEmpty(map)) redisCache.setCacheObject(map.get("cacheName"), map.get("val")); redisCache.deleteObject(serviceSubtask.getId() + "-" + serviceSubtask.getPhone()); redisCache.deleteObject(phoneCallReqYQVO.getTaskid().trim() + "&&" + "mate" + "&&" + phoneCallReqYQVO.getUuid()); redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "SCORE"); redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "PlayEventCallbackPlaystop"); //在redis中保存一下结束语，在调用挂电话的方法时删除 ServiceTask serviceTask = serviceTaskService.selectServiceTaskByTaskid(serviceSubtask.getTaskid()); redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "- jsy", serviceTask.getJsy(), 120, TimeUnit.MINUTES); //结束语已拼进返回值，挂机由平台按返回值执行 back = phoneCallBackYQVO; return back; } } else { //AI没有匹配上：由AI分支自己按"没问清就重问"的次数处理，不再退回正则识别 log.info("ai没有匹配上----------------------------"); //没匹配上也要把患者说的话记录下来（matchedtext置空，与正则路径口径一致） ServiceSubTaskDetailReq serviceSubTaskDetailReq = new ServiceSubTaskDetailReq(); List serviceSubtaskDetailList = new ArrayList<>(); ServiceSubtaskDetail serviceSubtaskDetail = getServiceSubtaskDetail(phoneCallReqYQVO, ivrTaskTemplateScriptVO, serviceSubtask, ivrTaskTemplate); //修改一下语音路径（改成前端可以访问的，存到数据库中） if (StringUtils.isNotEmpty(serviceSubtaskDetail.getQuestionvoice())) { String questionvoice = serviceSubtaskDetail.getQuestionvoice(); String[] split = questionvoice.split("\\\\"); if (split.length > 0) { String lastPart = split[split.length - 1]; serviceSubtaskDetail.setQuestionvoice(voicePathPrefix + lastPart); } } serviceSubtaskDetailList.add(serviceSubtaskDetail); //如果没有 匹配上，这个必须为null serviceSubtaskDetailList.get(0).setMatchedtext(""); serviceSubTaskDetailReq.setServiceSubtaskDetailList(serviceSubtaskDetailList); serviceSubTaskDetailReq.setGuid(phoneCallReqYQVO.getGuid()); serviceSubTaskDetailReq.setOrgid(phoneCallReqYQVO.getOrgid()); saveQuestionAnswerPhone(serviceSubTaskDetailReq); String mateKey = phoneCallReqYQVO.getTaskid().trim() + "&&" + "mate" + "&&" + phoneCallReqYQVO.getUuid(); Integer count = null; Object countObj = redisCache.getCacheObject(mateKey); if (ObjectUtils.isNotEmpty(countObj)) count = (Integer) countObj; if (count != null && count >= ivrTaskTemplate.getMateNum()) { //没匹配次数已经用满，不能再重问了 boolean noNextQuestion = ("0".equals(ivrTaskTemplateScriptVO.getBranchFlag()) || "1".equals(ivrTaskTemplateScriptVO.getBranchFlag())) && (ivrTaskTemplateScriptVO.getNextScriptno() == null || ivrTaskTemplateScriptVO.getNextScriptno() == 0); if (noNextQuestion) { //已经是最后一题，直接挂机 ServiceTask serviceTask1 = serviceTaskService.selectServiceTaskByTaskid(serviceSubtask.getTaskid()); phoneCallBackYQVO.setType("text"); phoneCallBackYQVO.setSilent_interval(ivrTaskTemplate.getSilencetime().intValue()); phoneCallBackYQVO.setValue(phoneCallBackYQVO.getCommonValue() + serviceTask1.getJsy()); //更新一下分数 Double score = null; Object scoreObj = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "SCORE"); if (ObjectUtils.isNotEmpty(scoreObj)) score = (Double) scoreObj; serviceSubtask.setScore(String.valueOf(score)); serviceSubtask.setFinishtime(new Date()); serviceSubtask.setSendstate(6L); serviceSubtask.setRemark("电话拨打已完成"); serviceSubtaskMapper.updateServiceSubtask(serviceSubtask); //记录状态 setFailPreachForm(serviceSubtask, "3", "电话拨打已完成", "9"); //在redis中保存一下结束语，在调用挂电话的方法时删除 ServiceTask serviceTask = serviceTaskService.selectServiceTaskByTaskid(serviceSubtask.getTaskid()); redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "- jsy", serviceTask.getJsy(), 120, TimeUnit.MINUTES); //去redis中，把该子任务ID删除 Long id = serviceSubtask.getId(); Map map = delRedisValue(null, id.toString()); if (ObjectUtils.isNotEmpty(map)) { redisCache.setCacheObject(map.get("cacheName"), map.get("val")); redisCache.deleteObject(serviceSubtask.getId() + "-" + serviceSubtask.getPhone()); redisCache.deleteObject(phoneCallReqYQVO.getUuid() + "SCORE"); } } else { //还有下一题，按nextScriptno继续提问 for (IvrTaskTemplateScript script : ivrTaskTemplateScripts) { if (script.getSort() == ivrTaskTemplateScriptVO.getNextScriptno().intValue()) { phoneCallBackYQVO.setType("text"); phoneCallBackYQVO.setSilent_interval(ivrTaskTemplate.getSilencetime().intValue()); String scriptContent = StringUtils.isNotEmpty(script.getIvrtext()) ? script.getIvrtext() : script.getScriptContent(); phoneCallBackYQVO.setValue(phoneCallBackYQVO.getCommonValue() + getObject(serviceSubtask, scriptContent)); //将该患者的Redis中的题目ID，进行修改 redisCache.setCacheObject(phoneCallReqYQVO.getTaskid().trim() + "-" + phoneCallReqYQVO.getPhone().trim(), script.getId().toString(), 120, TimeUnit.MINUTES); //更新一下分数 Double score = null; Object scoreObj = redisCache.getCacheObject(phoneCallReqYQVO.getUuid() + "SCORE"); if (ObjectUtils.isNotEmpty(scoreObj)) score = (Double) scoreObj; score = BigDecimal.valueOf(score).add(new BigDecimal(script.getScore())).doubleValue(); redisCache.setCacheObject(phoneCallReqYQVO.getUuid() + "SCORE", score, 120, TimeUnit.MINUTES); //换题成功，没匹配次数清零 redisCache.deleteObject(mateKey); } } } } else { //还没问满次数，用noMatchText引导患者重答 redisCache.setCacheObject(mateKey, count == null ? 1 : count + 1, 120, TimeUnit.MINUTES); phoneCallBackYQVO.setType("text"); phoneCallBackYQVO.setSilent_interval(ivrTaskTemplate.getSilencetime().intValue()); phoneCallBackYQVO.setValue(ivrTaskTemplateScriptVO.getNoMatchText() + getObject(serviceSubtask, StringUtils.isNotEmpty(ivrTaskTemplateScriptVO.getIvrtext()) ? ivrTaskTemplateScriptVO.getIvrtext() : ivrTaskTemplateScriptVO.getScriptContent())); } back = phoneCallBackYQVO; return back; } return back; } //获取任务组信息 private void findServiceTaskScheduleVO(ServiceTaskVO serviceTaskVO) { if (StringUtils.isNotEmpty(serviceTaskVO.getAppltype()) && serviceTaskVO.getAppltype().equals("5")) { //任务组信息 ServiceTaskSchedule schedule = serviceTaskScheduleService.selectByTaskid(serviceTaskVO.getTaskid()); if (ObjectUtils.isNotEmpty(schedule)) { ServiceTaskScheduleVO serviceTaskScheduleVO = DtoConversionUtils.sourceToTarget(schedule, ServiceTaskScheduleVO.class); List scheduleDetailList = serviceTaskScheduleService.selectDetailByScheduleid(schedule.getId()); serviceTaskScheduleVO.setDetailList(scheduleDetailList); serviceTaskVO.setServiceTaskScheduleVO(serviceTaskScheduleVO); } } } @Test public void TestMatch() { String questionText = "您好,请问您是患者本人还是家属？\n"; String voiceText = "我自己"; String matchedText = ""; List options = new ArrayList<>(); IvrTaskTemplateTargetoption ivrTaskTemplateTargetoption1 = new IvrTaskTemplateTargetoption(); ivrTaskTemplateTargetoption1.setTargetvalue("本人"); options.add(ivrTaskTemplateTargetoption1); IvrTaskTemplateTargetoption ivrTaskTemplateTargetoption2 = new IvrTaskTemplateTargetoption(); ivrTaskTemplateTargetoption2.setTargetvalue("家属"); options.add(ivrTaskTemplateTargetoption2); IvrTaskTemplateTargetoption ivrTaskTemplateTargetoption3 = new IvrTaskTemplateTargetoption(); ivrTaskTemplateTargetoption3.setTargetvalue("其他"); options.add(ivrTaskTemplateTargetoption3); //1-AI识别 String url = configService.selectConfigByKey("sys.voice.match.ai.url"); Integer matched = matchOptionIndex(url, questionText, voiceText, options, "1"); if (ObjectUtils.isNotEmpty(matched)) { if (matched >= 0) { matchedText = options.get(matched).getTargetvalue(); } } log.info("ai匹配成功，匹配结果是:" + matchedText); } // --------------------------------------------------------------------- // 说明：原私有 getWXCode / encode 已随发送方一起收口到 ruoyi-message 模块 // （XinHuaMpApi），此处已删除，避免三份拷贝各写一套签名逻辑。 // --------------------------------------------------------------------- }